Contacting York Customer Service Center
York is a heating and air conditioning company established in 1874. York started in the ice business, creating ice machines that produced ice on the spot. Businesses no longer needed to have ice shipped in from larger companies. The ice business was soon expanded to include refrigeration. Today, dealers selling York heating and cooling equipment are located all over the United States – but York, Pennsylvania is still the place York calls home.
There is very little variety when it comes to contact information for York customer service, but in this case that’s not a bad thing. York lists all the contacts a customer or business could need on one Contact Us page.
Phone Contact Numbers
You can reach York customer service or tech support by phone from 7 AM to 6 PM Monday to Friday or 7 AM to 5 PM Monday to Friday, respectively. The office is closed from 11:30 AM to 12:30 PM daily for lunch.
- York Phone Number: 1-877-874-7378
Writing letters is not the fastest or most efficient way to contact York customer service, but it is one option. Your letter will be delivered to Johnson Controls, the parent company of York customer service. Address your letter to:
Johnson Controls Unitary ProductsAttn: York Customer Service5005 York DrNorman, OK 73069
Finding York customer service online was simple thanks to the website at http://www.york.com/. The first thing you’ll notice is the site is all about selling York products to new customers. York is like any other retail company in that way. Scroll to the bottom of the page for a list of links to guide your travels through the site. If you are a commercial business or contractor, you’ll need to visit the business websites at:
- York Commercial: http://www.york.com/professionals/commercial/default.aspx
- York Contractor: http://www.yorkhvacdealer.com/
There are a couple social pages for York customer service. The pages aim to give customers information on new and upcoming products and special offers, but they are also perfect for connecting with York customer service.
Customer Service Email
You won’t need to open your personal or business email client to send a message to York customer service. Simply visit the link below and fill in the information requested. Double check your email address on the form so you are certain you’ll receive the response.
- Customer Service: http://www.york.com/contact-us.aspx
When you call the York customer service phone number you’re actually calling Johnson Control, the parent company. Speed through the York customer service automated system by pressing 2 if you’re a consumer or 3 if you’re a dealer. Make your selection after the list of options starts or the line will just go dead and you’ll sit in automated limbo forever.