Contacting Worx Customer Service Center
Worx is a tool company with locations throughout the world, including Australia and the United States. Products manufactured and sold by Worx include grass trimmers, lawn mowers, snow throwers and power tools of all kinds.
Customer service information for the Worx company is a little light. The only means of contact on the support page is a phone number, but we’re sure we’ll find other ways to talk with Worx customer service.
Phone Contact Numbers
If you need to get in contact with Worx customer service right now, calling is the best option.
- Customer Service: 1-866-354-9679
There is a message published with the phone number. According to the message, when call volumes are high Worx gives customers the opportunity to leave a message for a callback. Call backs may take as long as one business day to complete.
We found that some of the contact information we were looking for was located on the Worx International website, not the US website. However, there is no mailing address or corporate address listed on any of the sites we researched.
The main site for the US-based Worx company is http://www.worx.com. You can find all the information you need about Worx products and even purchase the product you want directly from the site. If you need to contact customer service, however, you will find only a phone number.
You can also choose to get in contact with someone from the social media customer service team. These teams work on Facebook and Twitter to answer customer questions, give advice or help solve customer problems without having to wait on hold.
Customer Service Email
You can send your email to firstname.lastname@example.org or you can fill out the customer contact us form on the Worx International website. The contact form clearly states the email will be sent to headquarters, not the customer service team, but the message may be forwarded along.
You cannot press 0 to speed up your customer service call to Worx. You have to listen to the options and choose the one that best fits your call. You can press 4 for Refunds or 5 for Customer Service. After pressing 5 our call waited on hold for more than ten minutes. There are consumer complaints all over the Internet regarding the poor customer service for Worx products.