Contacting TravelZoo Customer Service Center
TravelZoo is like a vacation or trip planning intermediary. The company claims to have lower prices and special deals, but so do other sites offering the same services. We could not find dedicated customer service information without digging hard into the website. We finally found what we were looking for on the Suggestion page of the TravelZoo website. The TravelZoo customer service contact options are minimal, but at least we were able to find some form of contact.
You have a couple of options if you need to contact TravelZoo customer service. You can call the company during normal business hours, between 9 A.M. and 5 P.M. CST during the week or you can send your communication via the Contact Form.
Phone Contact Numbers
- Customer Service Team: 1-888-636-0894
590 Madison Ave.
New York, NY 10022
You can access the official TravelZoo website and start searching for offers on http://www.travelzoo.com/. The website does not directly handle any bookings, so you are not sharing financial information with this company. TravelZoo simply offers deals and a search engine of sorts to make finding deals easier.
Customer Service Email
You can’t email customer service directly, but you can use the Contact Page to send a message along. We used this contact form to ask a simple question about where money is sent when we purchase an offer. We hope to receive a quick answer, but we’ll let you know how the customer service team works for us.
The TravelZoo customer service line was answered immediately by an automated system. Press 4 to reach the general customer service line. We asked the agent, who answered within one minute of us placing the call, about local deals in the Raleigh, NC area. She was happy to tell us about travel offers to major city destinations. The call lasted about 15 minutes, but only because we chose to listen to all the deals. There was a slight push to find out more personal information and to buy an offer, but the push wasn’t too strong.