toro

Contact Toro Customer Service

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Contacting Toro Customer Service Center

Toro is landscape maintenance company that manufactures and sells equipment to consumers and professionals. The company operates throughout the world with major hubs in the United States and Canada. The official website offers customers information on the newest Toro products, old favorites and the customer service team backing your purchase. For the sake of this piece, we are including contact information for the consumer side of Toro.

Contact Info:

Phone Contact Numbers

Customer service in the Irrigation Department is available from 9 A.M. to 5 P.M. Monday to Friday from Nov. to Feb. During prime land maintenance months, Mar. to Oct. Toro extends customer service hours to 6 P.M. All hours are in Central time. The Toro customer service department is not available on weekends.

  • Customer Service: 1-877-345-8676

If you own a Toro mower, snow blower, electronic or tractor, you can contact customer service between 7:30 A.M. and 5 P.M. Monday to Friday.

  • US Customer Service: 1-888-384-9939
  • Canada Customer Service: 1-800-544-5364

Mailing Address

Toro is also available by mail for customers who’d rather write a letter than contact customer service by email or phone.

The Toro CompanyConsumer Division8111 Lyndale Ave. SouthBloomington, MN 55420

Official Website

Toro products and services are explained at http://www.toro.com. If you click on Contact and Homeowner, you can find a complete list of contact information. Toro customers can also request information sent by mail for a particular product. At the bottom of the consumer contact page there is a Product Info Request link.

Customer Service Email

You can contact Toro customer service using the Contact Us form https://homeownersolutions.toro.com/portal/server.pt/community/contact_us/223/customer_inquiry/30025 on the official website. This form sends a message to a representative by email, but you are not given the direct email address. You will receive a response via your email account, so double check the email address you provide before sending the form.

Our Experience

You cannot press 0 to speed up your customer service call to Toro. You need to choose one of the options listed. Press 1 for customer, 2 for retailer, 3 for dealer or press pound to enter an extension. We pressed 1 and we were given another list of options. You cannot press 0 to skip these options either, but you can press 5 for all other options and that connects you to a customer service representatives. It took nearly two minutes just to be placed on hold and the estimated hold time was up to five minutes.

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One comment on “Contact Toro Customer Service
  1. My story is simple I bought a toro 2 stage snow blower in 1979. It still runs today, got some sad news today seems I need a valve job. But not bad for 35 years. Would recomend a toro to everyone. It still runs lost some power but I will runs I will run it until it dies. You should know I live in Chicago this blower has got a work out. Thanks for making a wonderfull product.

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