Contacting Toro Customer Service Center
Toro is landscape maintenance company that manufactures and sells equipment to consumers and professionals. The company operates throughout the world with major hubs in the United States and Canada. The official website offers customers information on the newest Toro products, old favorites and the customer service team backing your purchase. For the sake of this piece, we are including contact information for the consumer side of Toro.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
Customer service in the Irrigation Department is available from 9 A.M. to 5 P.M. Monday to Friday from Nov. to Feb. During prime land maintenance months, Mar. to Oct. Toro extends customer service hours to 6 P.M. All hours are in Central time. The Toro customer service department is not available on weekends.
- Customer Service: 1-877-345-8676
If you own a Toro mower, snow blower, electronic or tractor, you can contact customer service between 7:30 A.M. and 5 P.M. Monday to Friday.
- US Customer Service: 1-888-384-9939
- Canada Customer Service: 1-800-544-5364
Toro is also available by mail for customers who’d rather write a letter than contact customer service by email or phone.
The Toro CompanyConsumer Division8111 Lyndale Ave. SouthBloomington, MN 55420
Toro products and services are explained at http://www.toro.com. If you click on Contact and Homeowner, you can find a complete list of contact information. Toro customers can also request information sent by mail for a particular product. At the bottom of the consumer contact page there is a Product Info Request link.
Customer Service Email
You can contact Toro customer service using the Contact Us form https://homeownersolutions.toro.com/portal/server.pt/community/contact_us/223/customer_inquiry/30025 on the official website. This form sends a message to a representative by email, but you are not given the direct email address. You will receive a response via your email account, so double check the email address you provide before sending the form.
You cannot press 0 to speed up your customer service call to Toro. You need to choose one of the options listed. Press 1 for customer, 2 for retailer, 3 for dealer or press pound to enter an extension. We pressed 1 and we were given another list of options. You cannot press 0 to skip these options either, but you can press 5 for all other options and that connects you to a customer service representatives. It took nearly two minutes just to be placed on hold and the estimated hold time was up to five minutes.