Contacting TLC Customer Service Center
TLC or The Learning Channel is a cable television station known for outrageous reality shows like Honey Boo Boo, Cake Boss and Toddlers and Tiaras. The channel is part of Discovery Communications, which also broadcasts Velocity, Discovery Kids, Military Channel and the Oprah Winfrey Network.Click here to leave a comment about your customer service experience.
In addition to the main site information about the TLC network there is also a TLC shop. We’ve included contact information for both the site and shop when available.
Phone Contact Numbers
We were unable to find any TLC customer service phone numbers, but there are numbers for various management offices at Discovery Channel corporate. These numbers can be used in lieu of the contact email forms found throughout the TLC and Discovery sites, but email contact does appear to be the preferred contact choice.
- New York Senior VP: 1-212-548-5555
- Atlanta VP: 1-404-364-5839
- Chicago VP: 1-312-946-0909
- Detroit VP: 1-248-764-4400
- TLC Store Sales/Customer Service: 1-800-938-0333
Though TLC customer service does offer a unique website, the company is still part of Discovery Communications. For that reason, the mailing address for your letter is the address for Discovery corporate. We’ve added an Attn line to direct the letter to the TLC customer service department.
Discovery CommunicationsAttn: TLC Customer Service1 Discovery PlaceSilver Spring, MD 20910
You can find details about all the latest shows on TLC on the official website at http://www.tlc.com/. Contact information for a customer service department is not something you’ll find unless you have issue with the TLC shop. All contact information outside of the shop appears to be through Discovery Communications.
Most companies are adding social media networks to their communication profiles to stay engaged with visitors, customers and, in the case of TLC customer service, viewers. There are two social networks listed on the TLC website.
Customer Service Email
There is no shortage of customer service email forms and contacts on the TLC customer service website. You can choose to email TLC directly or contact Discovery Communications.
- TLC Store: http://store.discovery.com/discovery/layout/cspopup.html?cs=http%3A//discovery.custhelp.com/cgi-bin/discovery.cfg/php/enduser/ask.php&net=discovery
- Corporate: http://corporate.discovery.com/contact/viewer-relations/
We chose to contact the TLC customer service phone number for the store, not the Discovery corporate office. Our call was answered by an automated message that let us know our call was going to be answered shortly. There was no list of options to choose from just a direct connection to an agent. Mark answered our call and he was more than happy to tell us if the clearance items we were interested in purchasing were in stock.