Contacting Taco Bell Customer Service Center
Taco Bell is one of the leading fast-food restaurants under the Yum! Brands. The companies include WingStreet, Pizza Hut and Kentucky Fried Chicken (KFC). The restaurant specializes in Tex-Mex foods, including, nachos, quesadillas, burritos and tacos. Business began in the early 1960’s with a handful of restaurants and currently has more than 6,500 restaurants in throughout the world.
The company strives on excellent service, but similar to any fast-food restaurant, concerns from the customer need to be addressed in a timely manner. When customers want to have questions and concerns address, they can look to the customer service department for speedy answers.
The customer service department and the corporate offices provide several ways for customer to keep in constant contact. Customers can write, call, use the customer contact form or stay connected through the use of social media.
Phone Contact Numbers
Customers can call the corporate offices or contact the customer service hotline.
- Customer service: 1-800-822-6235
We included additional numbers in the event the customer service phone number is not available. The numbers have been tested and the representative will connect customers to the customer service department.
- Franchise opportunities: 1-866-298-6986
- Media: 1-949-863-3915
Stay connected to the customer service department by mailing the corporate offices.
Taco Bell1 Glen Bell WayIrvine, CA 92618
The official Taco Bell website http://www.tacobell.com/ allows customers to view how the company gives back to the communities around the world, from social giving programs to corporate responsibility. The company website also allows customers to review menu options as well as locate the nutritional facts. Taco Bell allows customers to remain connected with live tweets from the Twitter page and updates from the Facebook page.
Customer Service Email
Go to http://www.tacobell.com/portal/site/tacobell/account/template.CONTACT_USin order to fill out the customer feedback form. Taco Bell does not have a dedicated email address for the customer service department. The only requirement is to enter your birth date prior to completing the form. The questions and concerns can either be specific in nature or general questions.
We asked for information regarding the hours of the customer service department. This information was not available on the website. We are still awaiting a response.
When customers contact the customer service department, be prepared to wait. We had to wait in excess of 5 minutes before a representative answered the call. There was no indication as to why we waited. After the lengthy wait, the customer service representative answered the call. We asked what was the fastest method to receive a response from the customer service department, considering we were on hold for so long.
The representative explained the twitter page is active and customers typically receive an immediate response. We should have attempted this method in order to contact the customer service department. Did you have any luck contacting a Taco Bell representative without having to wait? Let us know in te comment field below.