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Contact Sunbeam Customer Service

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Contacting Sunbeam Customer Service Center

Sunbeam is an international brand of consumer appliances based in Australia. One of the first products sold by Sunbeam included a line of stand mixers. After the success of this item, the company began to branch out to additional products for the kitchen, pet care, home, healthcare and bedding. When you have questions or concerns relating to products, we suggest reaching out to the customer service team by phone, email, traditional mail or through social media.

Contact Info:

Phone Contact Numbers

  • Appliances: (800) 458-8407
  • Bedding: (800) 892-7684
  • Health at Home: (800) 435-1250
  • Health o Meter Scales: (800) 672-5625
  • Heat To Go: (800) 435-1250
  • Heaters, Humidifiers and Fans: (888) 264-9669
  • Oster Professional Clippers: (800) 887-6682
  • Oster Retail Clippers: (800) 339-2547
  • Sunbeam Outdoor Grills: (800) 200-2300

Sunbeam Customer Service (Canada)

  • Appliances, Bedding, Irons, Health at Home, Health o Meter: (800) 667-8623
  • Heaters, Humidifiers and Fans: (888) 264-9669
  • General Customer Service Canada: 1-800-667-8623
  • 1-888-264-9669 (Heaters and humidifiers)

Sunbeam Customer Service (Latin America)

  • Colombia: (2) 4856767
  • México: 01-800-506-1700
  • Venezuela: 0212-2095911

Mailing Address

Sunbeam2100 New River Center200 East Las Olas Blvd.Fort Lauderdale, Florida 33301-2100

Official Website

Customers visiting the official Sunbeam website http://www.sunbeam.com/Splash.aspx have the opportunity to explore the various departments of the company, including Home, wellness and pet care. You can locate valuable contact information when you visit the Customer Support Center. In the event you product malfunctions and requires repair, you can find the nearest repair shop by visiting the Service Center Locator.

Social Media

Social media must not be the priority of Sunbeam. We could only find one social media page for the company. There were little interaction between the customer support team and the customer. Although you can connect with the customer service department, we cannot attest to the response time.

Customer Service Email

We sent a message asking for information relating to the return policy. This information was not found on the customer support page.

Our Experience

When we called the customer support team, we reached a live agent rather quick. When the automated system began to communicate the available options, press 0. This stops the options and connects the call to the operator. When the operator answers the call, ask for the customer service department. This process took less than 90 seconds to complete. When the customer service department answered the call, we asked several questions relating to hours of operation. All were answered and we were satisfied with the level of customer service. Can you say the same when you called Sunbeam? Shout out below.

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Rating: 1.5/5 (2 votes cast)
Contact Sunbeam Customer Service, 1.5 out of 5 based on 2 ratings
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19 Comments on “Contact Sunbeam Customer Service
  1. we live in england and have aquired a sunbeam deluxe multicooker model AFP/5A
    i would like to find out when it was made and any other information you can give me,
    thank you in advance
    michael saggs

  2. When I was married in May 1959 one special gift was a portable Sunbeam Mixmaster(from several of my co-workers)which I have used fifty-four years.. and again just this morning to mix a cake for my son Rusty’s 46th birthday! Hooray for Sunbeam!!

  3. Wanting to get ahold of someone about a faulty iron. My iron that is not even 6 months old literally blew up while I was at work. This was an auto shut off iron. Luckily I went in the room or our house would’ve burned down, I keep all the doors closed and would not have known until it was too late…I would appreciate it if someone could contact me ASAP, I am still extremely upset about this! I will never by another Sunbeam product ever again..

  4. I purchased a classic iron. I had reached the limit with irons that didn’t do the job. I am happy to say the classic is wonderful! It is everything I’ve been wanting and more. I use half the amount of spray starch now. No sticky residue, smooth glide, multiple steam vents and great temperatre control. I hope you will make these irons forever!

    Thanks, Sunbeam!

  5. I purchased a sunbeam cozy spot warming pad and honestly I hate it. First, I let my boyfriend use it and when he removed it from his side there were burns everywhere. I thought maybe the cover had somehow slipped off some so I put a pillow case over top of the case that was already on it. Well this morning I was using it and even with the extra cover on it I now have burns all over my stomach. I am very unsure what to do but my boyfriend and I are very upset. The burns left scars on him and from the sight of mine this morning they are going to do the same to me. Please people do not by this product.

  6. Today I bought a Sunbeam Non-stick rolling pin that was BOLDLY (misleadingly) marked to be 18″ but the roller is actually ONLY 10″ long. ANYone knows that rolling pins are measured by the length of the roller.. NOT INCLUDING THE HANDLES… but the dishonorable thieves at Sunbeam INCLUDED the handles. I put it back in the box and returned it to the store for a refund. Instead of foolishly taking it out on a powerless employee, I asked for the MANAGER and THEN loudly expressed my disgust over being cheated and inconvenienced. Chances are, they hate Sunbeam, NOW.

  7. We have purchased 2 Sunbeam 12 cup coffee makers Model #BVSTCJ0029.033. The first coffee maker was purchased 3 years ago and gave out 1.5 years later. Bought the 2nd one 1 1/2 years ago, and low and behold, it gave out just recently. The Service people said it was very likely the thermostat has malfunctioned, for which there is no repair. Both coffee makers are useless. Are there other people with the same experience with these products?

    We will never buy another Oster Product made by Sunbeam, or Sunbeam products, ever again.

  8. I bought the sunbeam popcorn maker FPSBPP001R-033 and Iam very unimpressed with it. It’s a joke! Spits the popcorn kernels out all over the place. And the plastic lid slips off every chance it gets. I thought it might have been the kernels that I bought so I went out and bought a different kind and it’s the exact same thing.
    So I will NEVER purchase another sunbeam product again.

  9. I purchased a small Oskar food processor in 1981, model # 14081 France. After 32 years of daily use age I still love this appliance. Its been wonderful!! I have had a moment of trouble with it nor has it ever had any repairs done to it. I just wanted to say thank you for such a quality product!

  10. I am very sorry to say your heaters SUCK! i just spent a lot of money and time at Walmart getting a heater. Your large-room infrared quartz heater. now i have no heat,no money and no way to get back to Walmart. Thanks so much for making such a wonderful heater!

  11. Whilst serving with the RAF in Germany in 1959,we purchased a Sunbeam Mixmaster Junior from the Base NAAFI store. Fifty-five years on we are still using it every week and the only service given to it was a new set of carbon brushes back in the ’80s. We also have a more up to date mixer,(5 years old) but it just doesn’t compare to the dear old one! Bless you Sunbeam!!

  12. i recieved a sunbeam cool mist humidifer for christmas.It says to place on a waterproof mat,which i did.I noticed it was useing alot of water but the room still seemed dry,after 2days i finally found what was happening i dont know how but it was leaking the water out onto my new carpeting which was flooded,the water made a big bubble in the hardwood under the carpet i put a fan on it and finally got it dry but the floor is ruined it has a big hump in it.thankfully its about 2 ft.from the wall and not much traffic thru there but the ceiling downstairs also has a big wet spot in it.i hope theres no mold.

  13. I will never purchase a Sunbeam elec throw or blanket again & advise others not to. I have owned 4 blankets & 2 throws in past 2 years: ALL quit working in matter of weeks & one never worked! I appreciate DealYard as they replaced two at their own shipping expense, but replacement never worked. I purchased two throws as gifts & did not learn (until I asked) they worked only a few wks. I am 77 yrs old, have Lupus & MUST have heat when I have flare ups; It’s been a costly lesson but I have learned that Sunbeam elec throws & blankets are not worth bringing home. My mom had a Sunbeam blanket that lasted over 15 yrs, until her death, & may still work for whomever bought it from Salvation Army shop I donated it to. I should have kept it!!

  14. I bought a Sunbeam iron with automatic shut off less than 6 months ago and it will not heat at all. I had trouble with having to restart it all the time, even after only 5 minutes of not using it.Then it would be too hot or not hot enough. I have always like Sunbeam but won’t get another one.

  15. I have a sunbeam hand mixer, the worst ever!The speed control dial is SO hard to work ,also I need my husband to work the eject button ,give me back my old Betty Crocker ! Hate this sunbeam!

  16. I am trying to find out where I can purchase a Sun Beam small floor conditioner I have had one for over 20 years and since I can’t find any brusher for I went on line and pull one up but it do not give a price or where I can place an order please help me.

  17. I will never purchase anything that has a Sunbeam or all the other generic crap name brand products they are trying to sell!

    One problem with new product and you cost yourself 35-40 Yrs of income Thanks for saving me the aggravation and the Money!!

  18. i have purchased a 5 cup sunbeam coffee maker it didn’t work so being we are a sunbeam customer we went out and thought it was not a bum item, so we purchased another 5 cup sun coffee maker and it was even worse. I am been a loyal user of sunbeam and I was hoping that this situation can be fix as I do have the money to purchase yet another coffee maker.

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