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Contact St Louis Post-Dispatch Customer Service

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Contacting St. Louis Post-Dispatch Customer Service Center

Contacting St. Louis Post-Dispatch Customer Service Center

St. Louis Post-Dispatch covers metropolitan St. Louis, as well as the state of Missouri. The newspaper is one of the largest in the entire Midwest. The newspaper reached more than 150,000 customers on a daily basis and more than 250,000 on the weekends. If you need to contact the customer service department in order to discuss a story, connect by phone, email, traditional mail or through social media.

Contact Info:

Phone Contact Numbers

The customer service department is open Monday through Friday 6:30am to 4pm, Saturday and Sunday 7am to 11pm, CST.

  • Customer Service: 1-314-340-8888
  • Online Store: 1-877-767-8785

Fax Numbers:

  • Classified: 1-314-340-8665
  • Retail: 1-314-340-3140
  • Circulation: 1-314-556-6401
  • Business: 1-314-340-3060
  • City Desk: 1-314-340-3050
  • Editorial: 1-314-340-3139
  • Features: 1-314-340-3080
  • Metro: 1-314-340-3058
  • Photo: 1-314-340-3103
  • Sports: 1-314-340-3070

Mailing Address

St. Louis Post-Dispatch 900 North Tucker Blvd. St. Louis, MO 63101

Or

Top Marketing USA The Post-Dispatch Online Store Fulfillment 1332 Baur Boulevard St. Louis, MO 63132

Or

Photo Department St. Louis Post-Dispatch 900 N. Tucker Blvd. St. Louis, MO 63101

Official Website

Customers visiting the St. Louis Post-Dispatch website http://www.stltoday.com/ can read the headlines of the day, read local, state and national news, entertainment news, business news, as well as opinion pieces. Across the top of the website, you will notice trending topics from around the area. If you are a current subscriber, visit the Subscriber Services page for additional information relating to your account.

Social Media

We had the opportunity to connect with the customer service department through social media. We can tell the customer service department cares about customer engagement, based upon the response time. The customer service agent responded within 30 minutes.

Customer Service Email

We sent a message to the customer service department asking how customers could adjust their subscriptions. We received an automated response stating the customer service department would replay within 48 hours, but we have yet to hear from an actual customer service agent.

Our Experience

When we contacted the customer service department, we reached the operator prior to speaking with a customer service agent. After the customer service agent answered the call, we asked if the department had a 24-hour tip line. The agent explained the company did and ended the call. The call was short and to the point, making the overall experience better than expected. Talk to us. Let us know is your experience was better or worse.

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14 Comments on “Contact St Louis Post-Dispatch Customer Service
  1. I have been a post customermore than fifty years. I have not received a paper for two days. I could not get through your phone system.. Your customer service is the pits.

  2. in jan,feb, and march i have missed 6 papers because of bad weather. i understand the reason but would like to be credited for papers not received. thank you

  3. I canceled my subscription customer contacted me to offer me a
    months free paper i said ok i only got one the srcond week none
    doesnt a month mean four papers i recived my first paper on 6/29/14 i should have recived my last on 07/20/14.so much for a
    free months free trial.

  4. I’ve had to call the Post two times in the last two weeks because of late delivery and today the newspaper was never delivered. Is there anyone @ the Post who can help with the delivery of the newspaper to our home on a daily basis and on-time without me constantly calling. Each time I call I get this message that the quality of the service is being conveyed to the delivery person. REALLY. Either it isn’t being conveyed or it and not be listened too. Either way, the service sucks.

  5. Three of the last 5 weeks I am having trouble getting the TV Guide delivered. Calling the service center does not get results. I think the carrier ignores requests for re-delivery.
    I am paying extra for this service and not getting satisfaction.

  6. I now live in Arizona but I still call St. Louis home. I was in high school in the early 70’s and the county police were just as crooked as they are now. They were rude, they harassed any black face they saw just like the police south of highway 44 use to. The county and the police south of 44 acted as if blacks weren’t allowed out of the city after dark. That’s part of the reason I moved away but Arizona is worse. This country boast about how it’s changed, not for blacks. The government is still looking at us as second class. All of us in the US are losing our rights because our government is taking them away. What puts a cop above the citizens. They only protect and serve themselves. They are the crooked ones.

  7. I subscribe to the Sunday post only. I have not recieved the paper for the last two Sundays. I don’t know who to notify. that is a huge problem for me. I will never renew my subscription with this papet

  8. We subscribe to the Sunday Post only. I did not receive a my paper today. The neighbor got his. Where is mine? Do you credit me, extend the delivery by a week. I HAVE paid my bill!

  9. been a subscriber for years 3 or 4 yrs ago I signed up for direct pay from my bank got a phone call from person at paper said they would not deliver papers until I paid my bill lo and behold they did not take money from my bank account from june till now not banks fault paper has direct acess to my account someone dropped the ball now instead of small payments to get bill up to date I had to put 105.28 on a credit card money I don’t have at this time someone should have caught this a long time ago

  10. your customer service department is the worst in the country. Your employees do not care what the problem is – just get off the phone. I will cancel my subscription as soon as the current problem is resolved. I have been a subscriber for may years.

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