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Contact Sports Illustrated Customer Service

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Contacting Sports Illustrated Customer Service Center

Sports Illustrated is one of the leading sports magazines in the US. Like most magazines today, some of the information and articles published in the print magazine are available online, but exclusive content is available to subscribing customers. Most customers contact the Sports Illustrated customer service department about problems or concerns with delivery, subscription renewal or moving a subscription to a new address.

Contact Info:

Phone Contact Numbers

Contacting Sports Illustrated by phone is simple – there is only one phone number listed for print copies.

  • Customer Service: 1-877-747-1045

If you are having trouble with your tablet edition of the Sports Illustrated, contact the digital department at:

  • Tablet Customer Service: 1-866-623-0617

We found another phone number listed as a contact number in the Sports Illustrated information vault. According to the listing, the number is supposed to be used for subscription customer service:

  • Subscription Customer Service: 1-800-528-5000

Mailing Address

If you have a concern you want to express in writing, you can contact Sports Illustrated at:

Sports IllustratedP.O. Box 30602Tampa, FL 33630-0602

Letters to the editor can be addressed to:

Sports Illustrated – The Editor135 W. 50th St. New York, NY 10020-1393

Always include your name, address and phone number with your letter to the editor. Sports Illustrated reserves the right to edit your letter before publication.

Official Website

The official customer service website for Sports Illustrated is located at https://secure.customersvc.com/servlet/Show?WESPAGE=am/home.jsp&MSRSMAG=SI. This is not the main website for the magazine or your account. This page is dedicated to providing customer service contact information for the magazine.

The main address for Sports Illustrated magazine online is http://sportsillustrated.cnn.com/.

Customer Service Email

No customer service email is listed for Sports Illustrated customer service, but there is a contact form on the customer service page at https://secure.customersvc.com/wes/servlet/Show?WESPAGE=am/Services/wes_email.jsp&MSRSMAG=SI. The contact form asks for an account number and phone number, but this information is optional. If you have a question about your current subscription, the account number is typically printed on the mailing label attached to the magazine or plastic protector sheath around the magazine.

If you wish to send a letter to the editor via email you can send that letter to letters@si.timeinc.com.

Our Experience

We called the customer service line for Sports Illustrated to find out just how helpful agents really are. The call was answered by an automated system. There are multiple options to direct your call. You cannot press 0 to bypass the system, but you can just wait and press no numbers and the call will be forwarded to the next agent. Our call was answered within one minute by an extremely friendly agent. We asked her how to opt out of the swimsuit edition of the magazine. She offered complete the opt out. When we declined she said we could also opt out on the Sports Illustrated customer service website.

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15 Comments on “Contact Sports Illustrated Customer Service
  1. In mid Dec. 2012 I ordered 2 subscriptions of SI for Kids for my grandsons and as part of that deal they were to get a Ravens tee shirt.
    The first tee shirt finally arrived in early Feb. 2013. I called to tell them the magazines had not been received and to ask about the 2nd tee shirt. The call went to what sounded to be a call center in India. I was told the shirt should arrive within the week. After a week I called back and was told I should see it in 7 to 10 days. Ten days later I called back and was told again I should get it in 7 to 10 days. In 10 days I called back and was again told I would get it in 7 to 10 days. I asked to speak to a supervisor who told me the shirts were out of stock and was would be shipped when they came in but could not say when that would be. I said I wanted to know how long we were talking about and she said she would find out and call me back on Monday. Needless to say there was no call so I called and then was told they had no idea when the shirts would arrive at their warehouse and had no way to find out. My advice is stay away from SI and save yourself the headaches

  2. i cancelled sports ill. within 5 days and the 3 magazines of my choice also and they keep sending me the 3 magazines which I called 4 times to tell them not to send them. I hope I am not being charged like I was told after the 3 month free period

  3. sir,
    i didnt know or who ordered the magazines i been receiving at my box and now sport ill. took out $55 from account and now my account is overdrawn i want you guys to withdraw the amount i dispute the imposed account

  4. Why should it be so hard to change my address. The web site was NO help; I had to repeat all the info to two people/ machines. It was a lousy experience and it took about 30 minutes. I like the magazine but not the customer service.

  5. Your choice of red print on your news articles leaves a lot to be desired by us older sports fans—I just wish that the color editor had cataract surgery & lens replacement & then the print would revert to BLACK—I’m sure the articles were just great—wish I could have read them—LOL—keep up the good work in BLACK PRINT

  6. The Oklahoma State basketball player Marcus Smart has been getting a lot of positive press lately so are your goofy clowns going to go after OSU basketball next? After the stupid thing you did on football it wouldn’t surprise me. The absolute dumbest comment ever in print was the claim that you did not intend to take down OSU football. I have lived around the stupid insane boomer fans like Evans so I know how those SOB’s think.

  7. i really love reading your magazine i would like to make a suggestion i would like to see more articles or story about women in sports thanks for reading my e-mail

  8. i really love reading your magazine i would like to make a suggestion i would like to see more articles or story about women in sports thanks for reading my e-mail

  9. Enjoyed article about radio station KMOX St.Louis.I grew up hearing that station in Memphis,TN on a clear nite.My dad ask me what were you listening to I replyed the Cardinals.He took the whole family the game in 1968.Thanks for memories.yu

  10. Enjoyed article about radio station KMOX St.Louis.I grew up hearing that station in Memphis,TN on a clear nite.My dad ask me what were you listening to I replyed the Cardinals.He took the whole family the game in 1968.Thanks for memories.yu

  11. I just spoke with customer service and I wanted to thank the two
    ladies that I spoke with for their kindness to a senior citizen.
    They went above and beyond to call of duty to assist me and I can’t say thank you enough. It means so much to me as a senior
    citizen to be assisted so well. Thank you for a job well done.

  12. I order the special promotion Madden 15(XBOX 360 version)with the 28 weeks of the magazine. I was sent the Play Station Version. I call customer service(somewhere abroad)and I could not understand the individual talking to me because of her extremely hard accent. I explained this to the individual and asked to speak with her supervisor. She put me on hold for 5 minutes returning to tell me that the supervisor was with another customer. I told her I would wait. She again, put me on hold for about 10 minutes returning to tell me the supervisor “would not be talking to me and that she was told to transfer me to the accounting department.

    Customer service stinks to the high heavens from my initial order, to dealing with an overseas customer service department that I can’t understand verbly, to the supervisor not wanting to discuss my
    problem. I was told to mail the game back and it would take another 4 weeks to “hopefully get the correct version of the game originally requested. My payment went through cleanly, I was hoping my order would be the same. I’m a 62 year old American Veteran who has been around the corner a couple of times. A company of your size and prestige should do better. Your customer service to me is pathetic.

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