Contacting Safe Auto Customer Service Center
Safe Auto is an insurance company that offers only automobile insurance. There is a drop down menu that appears to list all 50 states, but we’re not sure the company currently insures in all 50 states. For instance, when we checked for a quote in North Carolina, we were told Safe Auto does not cover drivers in NC. The list of state requirements at the top of the page is likely also the list of states where coverage is available.
Phone Contact Numbers
- General Customer Service: 1-800-723-3288
- Safe Auto Corporate: 1-614-231-0200
- Fax Policy Forms: 1-614-456-2940
- Fax Policy Forms (Pennsylvania): 1-614-456-2935
- Fax Accounting: 1-614-670-7548
- Fax Claims: 1-614-670-7563
- Fax Human Resources: 1-614-944-7927
Safe Auto lists mailing addresses for nearly every department in the company. Many companies are choosing the more is better approach to customer service as the Internet and social media becomes more popular and widespread. Customers want transparency, which means giving them tons of contact information. Companies that hide things like customer service addresses or email addresses must not really want the customer to be pleased. Safe Auto doesn’t have that problem.
Safe Auto Corporate Office 4 Easton Oval Columbus, OH 43219
Safe Auto Attn: Customer Service PO Box 182109 Columbus, OH 43218
Safe Auto Claims 4 Easton Oval Columbus, OH 43219
Simply visit http://www.safeauto.com to find the official website for Safe Auto. If Safe Auto is available in your state the state will be listed in the drop down menu on the front page. At the top of the page you can also find state insurance qualifications for 16 states.
If you’d prefer to talk to Safe Auto customer service via Twitter or Facebook, the company has pages on both social sites.
Customer Service Email
Customer service is a huge deal for insurance companies because customers have choices and those choices depend upon many factors, including GREAT customer service. We found five contact email addresses listed on the Safe Auto customer service page.
- Claims Department: firstname.lastname@example.org
- Customer Service: email@example.com
- Human Resources: careers@SafeAuto.com
- Media: firstname.lastname@example.org
- Fraud Reports: email@example.com
When customers contact Safe Auto, be prepared with the information necessary to proceed with your call. We called the customer care hotline and while listening to the options, we didn’t answer fast enough and the call ended. We called again and the same thing happened. On the third attempt, we were able to connect with the customer service department.
The question asked of the representative was relating to payment assistance programs. The agent expressed interest in helping customers, but provided little details regarding payment assistance programs. The agent only discussed adjusting the due date. The overall experience was not the best, so we want you to shout out your thoughts. Was your experience better or worse? Let us know.