Contacting Red Robin Customer Service Center
Red Robin is a franchised casual dining restaurant founded in Washington, but currently based out of Colorado. The company started small in the late 1960’s and subsequently grew into one of the larger chains in the United States. There are currently more than 400 locations across the states. The company, similar to other restaurants, takes pride in quality and service. In the event customer need assistance or want to voice a concern, they can connect with the customer service department or the corporate offices by mail, phone, email or through social media.
Phone Contact Numbers
- Customer Service: 1-877-733-6543
- Corporate Headquarters: 303-846-6000
Red Robin Gourmet Burgers, Inc.6312 S. Fiddlers Green Circle Suite 200N Greenwood Village, CO 80111
Customer visiting the official Red Robin website http://www.redrobin.com/ can take a closer look at the menu, find the nearest location, learn about the Red Royalty loyalty program or purchase gift cards. The website also features a kids section featuring online games and activities.
Customers can reach out to the customer support team on social media. We noticed several comments answered and addressed by customer care agents. We can only assume the responses are provided during regular business hours. Below are the available social media platforms available to connect with Red Robin.
- Facebook: https://www.facebook.com/RedRobin
- Twitter: https://twitter.com/RedRobinBurgers
- YouTube: http://www.youtube.com/RedRobinBurgers
- LinkedIn: http://www.linkedin.com/company/red-robin
Customer Service Email
The customer service email or customer contact form is divided into two different sections, general comments and dining experience. We sent a message using the general comments contact form. We sent a message asking if food preparation was performed in a peanut-free environment. There was no indication listed on the website. We received a tracking number, but the automated message did not explain when a customer care agent would return our message.
- Red Robin Customer Email: http://www.redrobin.com/contact_us
There were three available options when connecting with the customer service department. Customers can seek out the department relating to the customer rewards program, the department which deals with dining experiences and the general customer service department. We connected with the general customer service department. After waiting approximately 2 minutes, our call connected with a live agent. The agent was professional and helpful. By the end of the call, our concerns were addressed and resolved. We like Red Robin. The company placed the needs of the customer first. Was you call similar to our call? We would love to hear your customer service experience. Share your story in the comment section below.