Contact Pinterest Customer Service

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Contacting Pinterest Customer Service Center

Pinterest is a relatively new site on the Internet. It is a part of the social media family like Facebook or Twitter, but for pictures. The pictures are unique because they hold the link to the page from which they were shared. This makes Pinterest an important marketing tool for many businesses and everyday people with an eye for sharing great photos.

With photo sharing comes the influx of people pulling photos from the Internet without permission. Copyright laws protect pictures and photographers. If you need to contact Pinterest customer service in regards to a copyright infringement or if you’re just wondering about your account, you can use one of the contact methods below.

Contact Info:

The main form of communication between Pinterest customer services and users is the support page. This page is where questions are asked and answered. Pinterest is a free website so customer service phone numbers are not a huge part of customer service because the agents cost money.

Phone Contact Numbers

The privacy policy lists the address and phone number for Pinterest corporate office.

  • Corporate Office: 1-650-561-5407

Mailing Address

While a formal customer service mailing address is not something Pinterest offers website users, they do openly list the mailing address for corporate office on the privacy policy.

Pinterest, Inc. 572 7th St. San Francisco, CA 94107

Official Website

The hugely popular social hub known as Pinterest is located at Site users can visit the photo hub online, on iPhone and on Android. The iPhone and Android apps aren’t without issues, but the company is steadily working to create a stable version that customers can use to share photos. Pinterest, unlike Instagram and other photo-sharing websites, is a money-maker for some users and thus the importance of a fully-functional site and mobile application.

Customer Service Email

The customer service email communication between Pinterest and users is the only means of directly contacting an agent. You have to Submit a Request on the support page and then wait for your request to be answered. Your email address is attached to the request so you will likely receive an email when there is an update to your submission. You can also log in to your account and view all the support tickets you’ve sent from one place.

Our Experience

The phone number listed in the privacy statement for Pinterest is linked to an answering machine. The machine asks for the name, email address and brief message about why you want Pinterest to contact you. We assume hundreds of calls or more come in every day so this is a simple means of filtering through the calls. Pinterest will not likely return calls from customers unless there is an issue the company needs to resolve. Problems with personal accounts should be addressed on the support page.

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Rating: 1.7/5 (127 votes cast)
Contact Pinterest Customer Service, 1.7 out of 5 based on 127 ratings
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263 Comments on “Contact Pinterest Customer Service
  1. this is inappropriate and should not be allowed.
    This pinner started following me. Sexual Health & Fun

    How can I get rid of them and block them?

    • Someone hacked into my pinterest account and is commenting on pins I have commented on only this freak is using vulgar cuss words and is using MY NAME and my PIC! She has threatened me, bullied me, even contacted my employer saying I am unfit for my job because of comments I made on pinterest, which those comments were the ones SHE made, not me! I have not been able to speak to a person, I have emailed repeatedly, i blocked that freaky woman, I have deactivate4d my pinterest account and yet I have not been able to speak to a person from pinterest to determine what my next course of action should be, other than seeking legal representation! I need a person from Pinterest to contact me and tell me how this stalker can be stopped!

      • I really enjoy Pinterest, but I’ve got a question. I have had pins deleted because of content and I understand. I have even had an entire board deleted and I understand. Now my issue is I keep bumping into boards with content much much worst than anything I’ve pinned to my boards. Why are these boards allowed to continue to exist and mine are deleted? I know that Pinterest is a free service but if it’s gonna be selective in who can and cannot pin certain content I don’t want to be a part of Pinterest and you can delete my account. I even emailed you that I had deleted one of my boards, I didn’t wait for you to do it. I would love an answer but I probably won’t get it.

      • Same problem here! But my stalker deleted her account now she opened a new one and sure enough she copied every board and every pin. I just don’t get why me? It scares me my aunt begged me to just delete my whole account and I think I’m leaving Pinterest for good. She pins violent pins with my name on it! Pinterest is no help:(

    • I have a TROUBLE PROBLEM I must URGENTLY to connect with Pinterest I send email but I recived only auto generate mails , someone has change my link – source of my pins ( I SEE MY PINS AND WHEN I KLICK ON IT IT IS NOT MY SITE SOURCE BUT SOME ANOTHER SITE ) and I do not know how.So my site is blocked from pinterest Can someone help me to connect with someone from pinterest
      Thank you in advance

  2. Never thought being 50 yr old male id ever be interested in pinterest but working around several women and all pinterest just thought what would really put pinterest over the top and generate revenue would be pinterest channel on cable and satellite carriers featuring arts and crafts actually being made step by step

  3. My Pinterest Site has been down for 2 WEEKS!!!! I cannot even contact customer service!!!! My computer is fine!!!!!!!!!!! I have not been able to pin, repin, or delete boards!!! What is going on with Pinterest? HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    • Define “porn”. I’ve just had my account, with 9 boards, suspended because one was a tribute site to popular 1970’s upwards topless models. None were explicit. There are other places on Pinterest showing topless models, even full frontal nudity. These aren’t banned – why have I lost my boards, and why SHOULDN’T tasteful nudes be allowed?

  4. I set up a site, went in, saw nothing of interest to me since I like antiques & vintaqge items. When I put in my information, I chose neithr Facebook nor Twitter since I didn’t want it connected to either. While looking for something of interest(which I never really found but chose places that I thought would have what I was looking for), I inadvertenly hit the close button. When I tried to log back in, I had to either use Facebook or Twitter. I chose Facebook which gave me instruction to log in to Pinterest. When I tried to do tht, I was informed tht my username was not available. Since I had decided that this website was of no interest to me, I decided to cancel it out. I promptly called customer service and the guy assured it would be done but that I had to call 1-650-543-4822. For 2 hours, I have calling that number, which has a recording that tells me to hold on, then you promply get a busy signal & no one ever comes on the line. I am highly pissed. This site is a rip-off & all my friends, customers & any one who will listen will be told about my experience. Oh, by the way, I was told the charge would be $162. & some odd ¢s. For what? I never used your service.
    Janette Welch

    • Wow! Thanks for the heads up on the long distance phone number. I was just going to try to contact them. If you need someone to get the word out I have friends that work for abc. If I were you I’d call one of the news channels, they may in fact find your story isn’t the only one out there & they do help everyday ordinary people like you and I.

  5. Please keep a closer watch on your site
    Some very disturbing pics on there Two men having sex
    i thought pinterest was a safe site?

  6. I LOVE Pinterest…but last week I did an update and now I can’t pin anything! I ever updated to ro” but still have the same issue. I can not change boards…it is struck which means I am dead in the water!! Please fix this problem!!! I love Ponterest and I’m going through withdrawals. Sonya Burchett

  7. Please help me log into my account. Every which wayiI turn i hit a brick wall. It tells me to reset my password put there is no reset the password section when trying to login. Please help. It’s quite frustrating :(

    • I, too, have had issues with Pinterest. I cannot comment…have seen several WWII pics wanted to comment..said I must confirm email…which I have done repeatedly! It still does not let me comment, although I am recognized when I login…so frustrating…I just want to comment on!

  8. Wow-no customer contact by phone? Have had no luck from e-mails sent asking for help. My site tells me I ‘am not authorized to pin on it. Check privacy settings.’ Have done that and nothing seems amiss. What’s the matter pinterest-are you afraid of a little customer service? I like pinterest, however, I won’t die if I can’t use it-and I’ll stop telling my customers to utilize it as well.

  9. cannot use my red repin button. i have tried emailing for help. can you please help me? when i try to repin..the pic comes up with the red button on bottom…but the red button does not work…please tell me what i can do!!
    thank u

  10. Yesterday morning I pulled up the page on the Pinterest site where a user can request disablement of [someone has added a pin to your Board” emails. Despite my having done that, I am still receiving as many as three pages of this crap in my Inbox, and I have neither the time nor the desire to delete this many of these emails!! I’m really annoyed about Pinterest ignoringh my request to block these!!

  11. Pinterest sucks! My account is in read only mode, according to the error i receive, i have to reset my password via email, which i have requested an email reset many many times to no avail. The worst is that I can not get any help from pinterest!! There is no phone number or email to contact them with. I called a number i found via google, but it is only an answering machine – doubting i will get a reply from them. Why is there no support!?!?!

  12. Pinterest is crap thanks to puritanical little snowflakes fearing for their lives because they see nudity. Get over it. If your life is so jarred by seeing two people making love or by seeing a naked body, you need to seriously reevaluate yourself.

    • I agree. They have sanitized it so much now it is not fun to use. The everything board doesn’t have any cool stuff like the home feed used to have.

  13. I have been pleading with pinterest for weeks, with no help! First, someone opened an account in my name, and when you entered char bafalis into search, it only went to THAT account. I asked pinterest about it and they said they were not aware of it!!! Several of my friends saw it. Then, on my shared board, I started getting several uninvited pinners..and when I would remove them, they would appear again…this, after I have changed my password numerous times. NOW, I am getting several notices from pinterest that I am pinning disgusting nudes…some of which SAY they were pinned 7 months ago! I absolutely did not pin them, and IF they WERE pinned 7 months ago, I would think someone would have noticed before now! These have been pinned by someone recently. And they are making crude comments in MY name…I have asked pinterest to help, with only one reply..from Aaron, that shared boards can have other people invite…but these said I (ME) invited these people!!! I love pinterest and have over 20,000 followers and I hate to think they would think I would pin such trash!!! Aaron?????

  14. My account went into read only mode. I link on the link that said reset password and I should have gottan an email for Pinterest and this was four days ago and I havent got a email yet. I went to help center and did everything that itsaid to and my account is still in read mode and I have no clue how to get it out of read olny mode and the site is not helpful at all! If anyone has been though this please help!

  15. Please don’t make pinterest bigger pictures .i love it the old way with lots of pictures on one page. It takes longer to go through all of themwhen it is big pictures. So please don’t change that!!

  16. I am in read only and have been for months I cant fix with your steps. Pls fix my acct..I am at the point where I want to deactivate…pls fix

  17. Switching from Old Look to New Look just disappeared from my account drop-down menu. Pinterest says you can toggle from Old to New Look at any time.
    What’s going on? Its not like you can get a live person to provide an e-mail answer and forget about getting someone on the phone. Support stinks.

  18. Hello!
    I am absolutely thrilled with all the new changes!!!!!
    My favorite is the search app.!!! So often I have wished for it. It is such a helpful timesaver! Please thank every person who has worked to make this possible!!
    God Bless You all!!!

  19. HELLO,

    I just went to this link and clicked a photo for “smoky eye makeup” and it was full of girls fully naked and graphic positions.

    I will never use Pinterest again.
    Thank God a child did not come across this!!!!
    I AM HORRIFIED!!!!!!!!!!!!!!!!!!!!!

  21. I am trying to handle a pinterest user harrassing me. Several times now this individual has reported some pins of mine to Pinterest for copyright infringement, when the pins truly belonged to an individual that I know and my pinning was no infringement at all. This person deliberately picked a pin and lied to Pinterest about it being theirs. I have repeatedly tried to contact Pinterest through the email process, and i have the direct email to the copyright department, but, so far, all I have are threats that they will disable my account if anymore are reported. and ALL of them have been false. I just have no idea what is left to do. I have emailed at least 10 times on top of filing a counter claim, and counter infringement impersonation. Nothing! Isn’t it amazing that someone can impersonate another person and lie about work being their own and get away with it? …on top of that, harrass others and it is ALL ALLOLWED! :(

  22. Just starting with the new look. It will take some getting used to. Finding it more cumbersome than ever to move around. Seems we have to “click” more often to get around. Did you mean to do that? I’m especially disappointed in the way you’ve hidden the “add pin” button in a drop down menu. My uploads took about twice as long these first 3-4 pins and longer to show up on the board? Changing the cover photo also doesn’t seem as smooth. So at this point I can’t say I’m happy with the way it is functioning. Hopefully things will improve as I get more used to the new layout.

  23. Wow….I just read a bunch of comments on this page. It seems Pinterest needs to get its Customer Service act together. Good luck all…

    • Reading comments on here they are not to flattering Pinterest. Costumer service is horrible. Even calling corporate no answer from them after calling few times and emailing etc.. I want off this site and your site will not let me deactivate it. Someone
      hacked me there is a screen behind mine even after I was finally able to change my password. I have written 7 on your side and will write again now it is the principle of it.
      Pinterest please get your act together with customer service and read these comments. This is really bad business and maybe it is time for all of us to take this to the Better Business Bureau. I am in business with three businesses and will always answer clients and help them. I don’t think you care or even read these comments not very flattering Pinterest. I do not want to be a part of this so please help me deactivate your site won’t let me and I will make sure everyone I know does not use your site.
      If I do not hear from anyone at corporate by next week I will write the Better Business Bureau and call 7 on your side again.

  24. My pinterest account with password shows up on google search (not sure about the other search engines). Please remove this information – it is no one’s business.

  25. Porn pop ups on Pinterest!!!! I’ve never had a problem but I upgraded Pinterest today and starting pinning. I was shocked when a very explicit “mobile porn ad” popped up! How can I prevent this from happening again?

  26. Dear developers,
    please remove Scroll down button, ( new feautre )
    because photos are not visible well.
    I am sure that many of us do not like it.
    Best regards :)

  27. Please cancel the “new look” and give me the original pinterest back…can you please switch me back. I don’t want the new look . thank-you

  28. I have been locked out of my account for over three weeks and customer service has not been any help. I have gotten little response and the same information every time ” we are working on it” I personally would like to know what “it” is. Pinterest needs a customer service department that can be reached because what they have now is a joke.

  29. Since the new changes my pinterst has been super slow. Half the pictures wont load. Also when scrolling down it stops. Before the pins used to just keep continuing. Noe even when I click on everything it will show 30 pins and thats about it. I have to keep clicking reload. But its super slow and takes forever to load!! Please fix!!!

  30. I love Pinterest, but i did the new update, and now only about 30 pins are showing. I am having the same problems as the above people and it really aggrevates me, i wanted to make a recipe that i pinned a while ago and now only a few show up, it is frustrating. I think you guys should go back to how it was….

  31. I think Pinterest needs to worry more about getting those of us that have issues on our Pinterest pages, good customer service help…rather than they need to worry about getting a new look for Pinterest! It’s become ridiculous that there is no one that can help you if you have a problem, you get automated responses…one size fits all is their way of thinking. This is not acceptable, nor is it a good reflection on the website as a whole!

  32. I have had a person find a picture of me, cut it out and post negative things on it, pin it and post all over pinterest. I have flagged these and blocked the pinner. I have continually written to Pinterest to ask them to take this down. PLEASE< PLEASE < PLEASE take this pin down – IT IS WRONG! I am so extremely frustrated with Pinterest for not taking this pin down. I am sure it is illegal!

  33. you have JUST erased all my boards……i’m furious! and I won’t sign up again!!HELP!!

  34. Escort service on Pinterest- Dubia Companions? I have seen worse on Pinterest. Got an awesome product but is there no one watching or filtering this?

  35. I also am not able to get into my account and I have tried everything. This happened to me once before and I am afraid I need more help than what I can muster in the regular routes. Can you help me? I have tried resetting my password nothing will work. Help! SOS! I don’t want to start all over as I have such a nice grouping of boards. Thanks

  36. I can’t pin anything and I can’t send in a request to the help center. Every time I push submit nothing happens. I checked and double checked to make sure my request was complete. I love pinterest so sad I can’t get it working.

  37. I love Pinterest! However there is some real issues with getting help when all else, as in support or help sights don’t support or help! If something happens and you can’t get logged into your account or get number error messages 404. it is very frustrating and makes me angry. I want to talk to a real human. I have such nice boards and am actually learning very interesting things but I haven’t been on for at least four days now and no amount of emails or contacts have helped.

  38. I have not been able to log into my account for several days. Support Help is useless. I receive emails from Pinterest with information and ideas but when I try to login my email address is “inactive” which makes no sense. After reading some of the comments of other customers, I totally agree this is poor service. My last message via my email address which is “inactive” was my case number, 1070770.

  39. Today less than 24 hours after my father’s death you send me an email asking me about what my father wants for fathers day. I understand that your company did not have any way of knowing about my pain that you caused nor do you care. Why would you send out such a question that could be painfull too many? I thought that your site was one that woud be interesting and fun for ALL people. I doubt that I get a response, but who knows maybe your corporate office may rethink such emailings.

  40. I do not want to download the AP. I am asked if I want to open pin in Safari or Pinterest. Is this new? Never been asked before. No matter what I answer it goes to the AP store. Cannot open the pin or go to their site.
    Please put it back to the way it was!
    Kathleen Darland

  41. Been trying to log in. Won’t recognize password even after I reset it. Trying to unsubscribe! Can’t even get in the site.

  42. My account has been in read only mode for almost a month. All effort to restore it has been no success. I contacted Pinterest Team via email, received a reply claiming that they are looking into it. Hope they resolve this issue soon…

  43. I do not want to belong to Pinterest. I never did join. I can only guess because I looked at the site, I keep getting weekly news emails. I have tried to ‘unsubscribe’ and sent a ‘help email’ to stop sending emails but they keep coming :(
    Delete my email address from this site NOW!

  44. Seem like all of a sudden, when i log into the main page, all im seeing is ”how to make money” or pictures of ppl with weight loss… The home page is very different now and really NOT as welcoming as its been. Have your directions changed. ?? Please go back to the way it was…..

  45. Hello Customer services,

    I somehow cannot log onto my pinterest site. Pls help as soon as possible…having withdrawal….. : (( have changed password and still nothing…… pls help!!!

    • I need to get back on my Pinterest site if someone could help asap pls would be much appreciated thx : ))

  46. My board “frozen and drinks” says (no fetching pins) now for 24 hours. I pinned several new recipes into it today and got notices others have reprinted them. But my board is blank. HELP

  47. I can on get on the site it is blank my picture is up on the sight when I bring it up but I can get into different things .. I can even open my boards What is going on? I can see everthing on my phone but not my computer…..

  48. I do not like the new lay out. The pictures are too big and I cannot see as many “pins” at one time like I use to. Also I enjoyed seeing on the side who reprinted my pins or who was following me. I wish the lay out would go back to the way it was.

  49. I am very upset about some of the language coming up now. It is very obsene. How did this happen. I love Pinterest. I was trying to find how to report them but nothing popups.

  50. Thank you very much for kindly deleting my account. I had content on their that was clean. I spent several hours creating my profile for other sci fans, but now for some “reason” you deleted my profile. Thank you very much for contacting me before you deleted my account in regards to the content that you “may” have disproved of.


  51. Today I received notice of my account suspension which left me a little surprised. All of my posting were tasteful in nature. None of them had what you would call graphic nudity and were quite artful. Photos that you would find in an art gallery. I had 104 boards and over 6500 posts. I had a following of over 500 plus members which obviously enjoyed the boards I posted. Yet I am shocked at the graphic porn that you still have permitted to be posted. Photos of oral sex, sodomy and full blown sex yet those photos are still posted. You obviously prefer to fight the small battles instead of taking on the smut mongers the continue to pollute the site. Way to go Pinterest are doing such a good job…NOT !!!! Good riddance.

  52. This is the hardest company to get a hold of to remove my email from. I never asked to be on their mailing list. Does anyone else have the same issue?

  53. I am very disappointed. Your new “format” eliminated being able or report inappropriate pins. You are allowing gutter language pins. I had hoped you would edit contents. Not all of us are into things like the F word as every other word.

    I looked at your “help” that said to hold your finger to the bottom of the pin, click on flag that appears, etc. none of that works.

  54. My Pinterest account has been deleted twice. First time for content. Second time – who knows why – possible copyright issues as the majority of the repins were of unknown source.

    I had read an opinion on line that Pinterest was considering allowing some nudity. Second account was relatively clean. My current account has been rather limited in that regard. My initial enthusiasm has been seriously blunted.

    I am currently collecting content on my hard drive for my own use without the ability to share. It is not as much fun however, I will not be left with that empty feeling of loss I experienced upon loosing my deleted pins. The emotion is almost the same as I felt when my home was trashed by persons unknown and I feel about the same about whoever did the deed!

    Thank you Pinterest!!!

    I did not need that and can no longer justify investing the time and effort as well as trusting Pinterest to look out for my interests.

    I really enjoyed the collecting, sharing and the feelings of pride and accomplishment that went along with successfully assembling and organizing my boards. It is with a great deal of disappointment that the initial promise that I felt Pinterest offered can not be fulfilled. Regretfully yours T J A

    • It’s now a mess! I had an entire page of adult humor last night with no warning. I thought this was a faily friendly site. No longer. Made me sick to see what has happened recently. This comes from lack of true monitoring.

  55. I still cannot pin. I wrote a couple of weeks ago and your reply did nothing to help me because I don’t even know what is going on. I have to click on the picture because the pin it button does not work and at the top it says I need to update or install a new browser and that has been done and I still can’t pin!!! It sends me to a list that says choose a board and if I click on the board nothing happens and if I write the name of the board nothing happens. I am missing out on the thing I enjoy so much because I can’t get an answer. I had someone here today for several hours trying to figure it out for me and they couldn’t either. Please Help!!!

  56. How do I stop all the adds for ‘weight loss secret’s and cures’ that are being loaded into my account when I open my followers page. It is making me crazy!!! Enough to want to stop using Pinterest. HELP

  57. I just upgraded to the newest version and I ‘re a lot don’t like it at all…you have to pick a board every time…can’t change the board if u hit the wrong board it just auto pins and u can’t tell for as sure what board u pinned to….I want to go back to the previous version….this one is taking the fun out of pinning… please give us an option to use previous version…..please. please please

  58. i didnt post any pictures with nudity. i always abide your laws. then what happen to my account. pls give it back to my to me.

  59. Like so many others, I can not see my pins, boards, etc. Googled the problem, I guess I’m considered a slammer because I tend to pin several times during a session on your site. Tried the help center there but that is also not working. is this a problem that’s going to be fixed or ignored?

  60. all my pins were erased yesterday for no reason -I am so upset. Is there a way
    fix this? so many great pins gone!

  61. I cannot get into my Pinterest at all. I’m getting a message that says my account has been suspended for inappropriate use. What? I have never knowingly posted anything inappropriate. I need my boards! I access them all the time! Love Pinterest. HELP!

  62. I started pinning and describing my posts using @danarebecca so that I could link the users to her main site and when people repin this it changes her name to @dana Curtis Rebecca. Why is this happening and how do I stop that from continuing to Happen

  63. I want to know if there is a way to see who is looking at my boards that is NOT one of my “followers”. Is there a way to track the people that visit my page?

  64. thank you so very much for doing so!! I’ve been trying for several times to
    attempt to fix whatever was causing these pins but didn’t know how to. ins
    tead I kept deleting them each time I’d get a chance to do so. thank you so
    very much in catching this and fixing the error!!! very much appreciated;)

  65. I clicked on humor with my granddaughter last night to show her a funny cat pic. The page had adult huor all over it. Why is this not a separate page choice. The other pins on the page were not in english. I guess Pinterest Inc. has stopped looking at the site and has stopped fixing issues. There should be pages to choose for languages now. I will have to find a new site since I don’t like seeing cartoons in sex acts.

  66. There is a woman who has been continually harassing others on Pinterest for a number of weeks repeatedly. Even when you block her she comes back with another profile and will continue to harass the same people. She then reports those of us she doesn’t like as harassing her. I have posted pins that contain screen shots that show her statements and lack of control for others to see so as to avoid her. If this continues I will absolutely pursue her in a court of law. Who do I contact to send a subpoena to at Pinterest?

  67. To whomever it May Concern:

    I am really sad that you have changed the format of ‘Pinterest Weekly!’.
    I used to look forward to receiving it, however now found that it is totally boring as what is the difference from looking at ‘your suggestions’ which you think I may like, or me looking through various boards, myself!!

    Also quite relevant is the fact that when I did receive my ‘most pinned’ it,was always the last couple of pins I had actually pinned and not MY MOST PINNED!! I found this very disappointing as even though I realise it is not a competition, I personally used to ‘get a kick’ from seeing my pins and receiving acknowledgement!! I guess it boils down to my ego and I realise you can’t please everyone and also the huge amount of work you would all have to do to achieve this!!

    Another thing, whilst I am on the subject, I like to put three coloured hearts (like a signature) on the end of my comments,re the pins. I had chosen a different colour for each of my boards but now find that they are often not there!! This is happening more and more!!! For example my whole Board, LE JARDIN DE PLEASURE had NO HEARTS AT ALL!! I then went through and edited the page, re-entering the purple hearts which I had chosen for this particular page!!

    They disappeared once again from most of my pins!! Is there a reason for this??

    I LOVE PINTEREST SO MUCH!! My son (last surviving out of three, has Terminal Brain Cancer (Tumour!!) and I find I can ‘disappear into another place’, whilst I am on Pinterest!! You have given me a wonderful way of escaping, be it for just a short time!! – SO THANK YOU ALL AT PINTEREST!!

  68. Hello
    I was wondering if you give tours of your San Francisco offices, I live in San Francisco and my sister is visiting from New Orleans next week on 10/16/13 She would be blown away, she is a big fan, and so am I.

  69. Dear Pinterest, I just had to let you know….I have a repin after pinning a pin, writing a message to my grandchildren about the pin it has gone crazy. It has been pinned in 8 weeks almost 1100 times, sometimes up to 69 times a day. It’s somewhat educational,makes people think about their future, who says Pinterest can’t be a medium for the mind? Pinterest you all are a great tool for so many tings, just wanted to say thanks, Joni Abate

  70. Not at all a fan of the new format. While the icons on the pictures show up, none of them work. I can’t enlarge anything. I can’t edit or delete anything, and I can’t go directly to the website to obtain information or retrieve a recipe, for instance. It takes me to a search page. Then I have to guess which site has the information I want. I have trouble scrolling to pin a picture on the right board. Nothing is working for me. I loved Pinterest! Now I’m not sure I can even get it to work, much less pin anything. Unhappy!

  71. Total, complete shitshow. At this point I don’t even know what service this thing pretends to provide. I thought it was a simple service where my coworkers and I could post some pictures and whatnot. But I spent hours resetting my username and password, and then when I finally got onto this idiot thing I was unable to upload anything I found if it didn’t come from the stupid existing search categories. What the fuck is this thing?

  72. Some how my Pinterest reactivated itself… I have no idea how this happened. Can someone please tell me what may have caused this and how to prevent it from happening again?

  73. this pinterest site sucks……you sent me mail saying i had to deleat som stuff so i tried to deleat and could not get in to my site to deleat because you shut me down how the hell can any body deleat any thing when you shut them down before they can do this….you people suck here tried to contact through the help side but i could not get through to you tried several times. were is the real people that is suppose to help at problems…mainly that you cause in the first place…..

  74. I have been trying to get on my Pinterest Page and I get the message “It appears the link has been broken.” I don’t know what that means. How can I get on my own Pinterest Page? Is there a problem with Pinterest being down for some reason? Hope you can help me. Thank You.

  75. Since you put the latest ‘Map the things you love’ thing up all my pins disappeared and none of my buttons work. Can’t pin anything and can’t get on to my boards. Can’t log out or change my password. This is only happening on pinterest….PLEASE FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  76. WORST CUSTOMER SERVICE/HELP Service possible. My account was somehow deactivated and I have logged several tickets with this issue. Each time, I receive an email saying I will hear from customer support within 3 days. Over a week later, NOTHING. I need to access my boards. I am so disappointed in this service, it is unacceptable.

  77. I can no longer put url’s on from a website-it always says error-our engineers are looking at this.It has been about 3 weeks.I barely go on because that was the best part,to me.

  78. I can no longer make comments on private pins I send… I am using an iPad…. What gives??
    When something works and everyone likes why,why do you keep changing it….
    Where is the tech support? Lol… Today is Fri. the 13th…. I’m most likely batting zero……???
    Still you guys should try to help people more……

  79. Why have you changed the format?
    Why change something that is working well?
    Just got familiar with the set up, and then you change it, so frustrating!
    Not so user friendly any more!

    Please go back to previous format!

  80. I loved the old format much better!! I liked when I pinned it would show other pins that were similar in nature , such as recipes!! Please stop changing !! Thanks

  81. I can’t reach my account and I need it very much. my computer is o.k and I can reach all the information I need beside Pinterest which I use a lot and learn from others and get cool ideas. Please HELP!!! Ilana

  82. I have read all the comments so far(88), and I do not see the problem I am having. Whenever I clicked to “follow” one particular board, I would get the person and all their boards. If they have 300 boards, I would have to scroll through all of them to find the one board that I wanted to “follow”. Over time I was following over 1,600 people. I decided that I was only going to follow people that had less than 5000 pins. When I tried to “unfollow” people with more than 5000 they are not deleted from my followers page. How do I pare down my followers page to make it more manueverable? I was able to delete people before, when I was done looking at their one board. Is the new format keeping me from deleting these unwanted boards? I do hope someone from Pinterest eventually reads all of these comments and actually offers some much needed answers.I know there are probably a few bugs in the system that need to be worked out of the new format. I love the feature that lets me know if I have already pinned something. Pinterest is an enjoyable pastime and I hope it is able to get everything fixed correctly!

  83. I received a package from a woman in Turkey. It contained two cloths–like table scarves. I looked this person up on Google and she is on Pinterest and Facebook. First, I DID NOT ORDER THESE GOODS, BUT SHE HAS MY ADDRESS and shipped them to me. I have contacted my bank and intend to contact the FBI as this is probably going on all over the world. If there are any unauthorized charges on my account, I will not be held responsible, but heads up everyone–people can get your information and try to charge you for goods you didn’t order. Watch your bank statements closely.

    • Marla,
      I would be very curious to know if you ever received anything other than an automated response from Pinterest regarding this problem. I’m so sorry you’re having this problem. I do hope you get some sort of resolution. Thank you. Nancy B.

    • Marla,
      I would be very curious to know if you ever received anything other than an automated response from Pinterest regarding this problem. I’m so sorry you’re having this problem. I do hope you get some sort of resolution. Thank you. Nancy B.

  84. The new way they have now starting in 2014 is not as good as the old way. I liked the way pics showed up on the last set of changes, that is fine. The everything board is not as good as the home feed. Please bring the home feed back. As to porn, I am amazed constantly by what some people call porn or get upset by. I have had sculpture by Victorian artists taken off here…art I see in the teen section of the library here all the time. I suggest that people who want children to use sites online find or make a site that is child oriented. For children. Then you can feel free to Bowdlerize it at will without making the rest of us think you haven’t spent any time in the world outside your monastery. Italian nuns have fewer problems with nude art than some of you on here.

  85. Okay, so it’s not just me. I’ve been trying to long into this site since I signed up & never got in. When I click forgot password I get the “an email had been sent to your email address” msg. Done it several times, still nothing, yet I’m getting automated updates to the same email address daily. I emailed customer service, I got no reply, I’m done already & I never got to log in…smh

  86. not happy…not happy at all. I am no longer interested in receiving anything from Pinterest, but I can’t get them to stop.

    All I want is for them to remove my name from their data base….is that too much to ask.

    No Happy….

  87. I want unwanted followers OFF my PAGES! I have ONLY agreed to follow or to ONE/TWO and there is HUNDREDS I have clicked UNfollow and some are Disgusing!

  88. every time I try to log in or sign up I get a message that does not allow it. How do I get access? also I wanted to order something that is hand-made so I wondered how to contact the person who makes it as I want to make sure it has enough wooden pegs for a coat rack…I saw a couple on line…one had many pieces of wood sticking out for a coat rack and the other one had only a few.

  89. I love Pinterest! Just a thought, it would be amazing if you could just look at somebody’s boards or profile and select multiple pins to pin to your board with like a check mark box or something. Same with deleting the pins you don’t want anymore. I have been trying to put my pins into better categories by deleting some of the same ones. I am getting sick of always having to go through the same steps to delete just on pin. when you could just update pinterest again by putting a checkmark on each pin and check the box if you want to pin the pins or delete them. Like your email for example, if you want to delete some of your emails and you just check mark them and then you have an option to put them in junk, favorite them, or delete them. I think that would be a much better way to handle Pinterest.


  90. Someone is pinning something ( a diet ad) from my Pinterest account to my FB page- others are repinning it- I have NOT pinned it- did NOT post it to FB and can not get rid of it!! I have changed my FB password- have deleted it on Pinterest- and it keeps showing back up on FB!!! HELP!! It makes me very nervous!!!

    • I just tried to go on Pinterest myself and finding that someone has hacked my account. There’s a pin that’s not mine and it is really frightening that someone has a photo of me and my 5 month old and using my account! I am unable to change/reset my password. I can’t change anything. No access to my account whatsoever. I’ve contacted the phone number letting them know that their support system doesn’t support! What else can be done?

  91. I have a bot on my pintrest I use my phone for this how.I can’t get to the help center it won’t let ne please help!!!!

  92. Hello
    I registered to your site by cons I made a mistake, I made the inscription is in English and it would be easier for me to have it in French, could you make the change.
    Thank you for your understanding

  93. HI – we would like to use one of the photos on Pinterest for an advert campaign. Please advise on the steps to have permission? Thank you kindly!

  94. Please fix your website. I am sure you can see that so many people including me, are trying to pin something and it is not happening. Look, we love your site, I look forward to spending time on it every night but, it is not working properly, please fix. you have a large audience and we are trying to contact you and you are not responding. Ok, why not? Why not? Please fix. Make us happy again. I have so many things I want to pin and I am in limbo. I NEED TO PIN!!!!!

  95. I agree with most of the comments above..I love the “artsy” and social aspect of Pinterest, however, there many bugs that need to be worked out..As of today, 2/13/14, I’m not able to make comments on personal pins and I am not able to pin new pins to my friends..HELP!..I think you guys need to hire additional(brighter) employees.I have seen your excuse, “We have a very small staff, bare with us”!..You have millions of fans worldwide. Treat us with respect or you’ll be standing in the unemployment line!…Julie

  96. Someone used my email address to sign up for an account now this site spams me on a daily basis and I can not get them to remove me from their list. SPAM is not legal and if the FTC will not fine you and you continue to spam me, I will file suit.

  97. I have sent multiple emails and I have yet to hear from anyone. I was told 3 business days in the auto email that I get and it has been assigned to someone per the email but they are not doing their job and actually helping or responding to me. I really like my account but I am not going to keep it if I can’t pin anything. To be frank with you, I am quite frustrated that nobody has the care to respond to my request for help. It goes to show that you don’t care about your supporters. If someone has enough common decency to respond to this maybe I can provide you with my request number that nobody gives two craps about.

    Thanks for the help.

  98. When I into pinterst I found beautiful verse. Meant to copy by ut by mistake lost it. It has a headstone with RIP the a verse underneath. How can I get it again

  99. I logged off accidently and it appears if I want to be on Pinterest, I will have to start all over again. No support “person” to speak with. Only unhelpful emails. Frustrating. I had quite a few boards and thousands of pins. I don’t think it is too much to expect some help but it is not happening. smh

  100. I think it’d be awesome to take Pinterest to the next level. If you had a TV show many people would tune in, real people using real pins they’ve found. Fantastic or flop, people would love to watch everyday people using the pins. You could also do like a once a month “pick a pinner” and make some of their “pin wishes” come true. Another aspect I love about Pinterest is that it involves more than one country and culture. That would be a big audience draw too because I would love to listen to some French or English or German lady talk about and try one of her pins. I pin things from pinners in other countries and love learning about their fashion, food, and home design. I think a lot of people would watch and you already have such a large, loyal following/fan base. Please think about it. ;)

  101. I don’t understand why I have to constantly sign in and when I do it tell me that’s it’s wrong…..very mind blowing

  102. I just sent an email requesting help because I think I was hacked and now reading all these comments I don’t think I’ll get a response! :(

  103. Hai,

    I am from Intelligence office, Eluru. we have purchased printer hp laser jet Pro 1606dn, Serial no. VNF3C07269. Now i am facing problem in our printer so take this as a complaint and take necessary action.

    S.Jyothi Babo,

  104. Why is everyone informing pinterest about their grievances on this site? This is not a pinterest help site, it’s a 3rd party site that listed their phone number. There is NO pinterest customer service phone number, only their business number. They don’t read the comments here, you have to go through their own help menu.

  105. So, I had to set up a Pinterest account for a school project and I am so sorry I did. You send the most annoying emails, at least 5 times a day. I unsubscribed. I went to your site and changed my email preferences to “getting none.” The amount of emails didn’t even slow down. So, instead, I had to delete the account. Best decision I’ve made all week. I can honestly say, I will never go to your site again

  106. I am looking to find the post about kitchen stools …wood, metal for my kitchen counter. Someone responded with the number and company…I cannot find it. Please help.

  107. I know that you people are up to the tenth floor of a five-floor building with requests for various pin manipulation methods.
    I know that your initial glee over the immediate acceptance and wholly positive reactions to your Pinterest site has been clouded by exhaustion and an over-caffeinated life-style.
    You have created something that is beyond cool. For very many people it is extremely cathartic. In all probability you do not realize this because you do not have any time to spend on your own site. (not as a user, anyway)
    As a rule, I do not contact people by any method. I do neither complain nor commend. Ever. (ever before, anyway)
    Hang in there. You are the first people in a VERY long time to be doing something truly positive for the world.
    I am…impressed.


  108. Please assist me. I am being blocked from pinning my pins from Pinterest onto my facebook account. I am also being minimised from sending e-mails after I have pinned to about 4, thereafter I am stopped by spam robots. I am dealing with a lot of people and organizations, and this hampering my work. I am not spamming. The work I do and the subjects I pick are educational mostly which have already received a lot of acclaim.

  109. Pinterest is the worst thing that has ever been created. If someone emails you it could get you forever on Pinterest and makes it impossible to delete.

  110. Are porn pictures allowed on pinterest? That seems like a highly inappropriate place for porn

  111. I just want to thank Pinterest for making my day…..
    I am 78 and don’t get out much but with your site I can visit places, find out how to do things and see lovely animals.

    I wanted to tell your team how much the site means to me with a BIG THANK YOU

  112. How can I begin to tell you how much pinterest means to me :-) I am disabled and can’t get out very much so I am on your wonderful site all day long!! I have learned so much from your site. Thank you VERY MUCH :-) sincerely, Laurie Haggart

  113. I am sickened by the political hate ads on this site…I use this site to better myself as a person… not to post hateful politics….also the pic of the dog with its face bitten off was WAY TO DISTURBING for pinterest…

  114. I am writing this because my problem with emILS FROM PINTEREST has not been resolved by your helpcenter. I am not receivinving the e mais=ls concerninf my followers, repineres erc. No mail whtsoever. Please, fix this so I can continue my ativities with pinterest

  115. Pinterest mobile app is broken. Indexing in category array is incorrect. Links go to incorrect categories. Photos and order are correct however. I am using Samsung s4.

  116. Don’t bother calling the 651 number to contact Pinterest. It’s disconnected with no alternative #. Also, good luck trying to get them to drop you. I’ve tried 5 times – it’s a hassle navigating to what you think is a message box – type all you like – they’ll just ignore you & you’ll keep getting their emails. What a bunch of loosers

  117. Well I absolutely love Pinterest, I think it is the greatest app and I suggest it to people all of the time. I am on it daily and have watched it really decline. Frome spending hours a day on it to me now spending minutes, if that sometimes. The updates are nice to an extent, but after a certain amount of them it gets hard to use and enjoy. The “related pins” that pop up on my home page are very annoying. One out of a thousand of them are actually relevant. We follow people on Pinterest for a reason, we only want to see what THEY posted, not the rest of te world. The weekly emails and notifications of new boards we should try are nice to get because they give us an option to follow the other boards rather than forcing is to follow ones that we don’t like. Also, with the extra boards there is so much stuff on my home page that I don’t want to have to look through that I turn it off and don’t get to look at the people that I actually follow. I’m not trying to dis the app or creators, but these changes that were made are going to make you loose customers/audiences/users. Please take this into consideration. Thank you.

  118. I absolutely HATE the updated Pinterest search option! It’s horrible and very user-unfriendly to try and look something up. It separates each word you type into the search field..many times you cannot actually get your idea across of what you are looking for.Please change it back to where we can type in an idea normally!!?

  119. I logged in to find some games for my Sunday school class and was greeted by a picture of a half nude women. I am disgusted that this is part of Pinterest. Anyone, including kids could accidently pop this up- it came up when I typed in God’s creation games. Does everything have to be about making money? How about some decency?

  120. I recently received a message from you to check my email for a message & then click it. The problem is there is no message on my email from you. Could you try & send it again?

  121. I love Pinterest but have not been able to log in for days. I have tried everything and have done what comes up manually. I cannot get customer service to talk to or return my calls. This makes me sad as I just started pinning and pinned so many recipes as I love to cook. Someone please help. It’s therapy and keeps me from eating…….lol.

  122. I’m not really sure how I even got signed up with these guys.
    All I know is I keep getting their emails, links, etc about things I have no interest in whatsoever. I have tried several times to get through to someone & cancel. Ha! Unsubscribe? Ha Ha!
    Should be called “DIS-Interest” – that’s what they have for their members. I’d give them a negative 5-star rating – if only I could

  123. OK, I’m not really sure how I even got signed up with these guys.
    All I know is I keep getting their emails, links, etc about things I have no interest in whatsoever. I have tried several times to get through to someone & cancel. Ha! Unsubscribe? Ha Ha!
    Should be called “DIS-Interest” – that’s what they have for their members. I’d give them a negative 5-star rating – if only I could

  124. To whom this may concern,

    Pinterest is by far my favorite online site, but recently a girl under the name Kimmie Irwin has been repeatedly bullying a girl named Grace. She is using foul language and violating Pinterest rules she is promoting self harm and harassing this poor innocent girl. I have been reporting daily and so has many other fellow Pinterest users but nothing has happened! We are very unhappy, and some people think you do not care. This poor girl is being bullied daily and you are doing nothing about it it’s very frustrating. We want this page removed NOW I believe if you don’t do it soon you are going to lose many Pinterest users. We are expecting something to be done! No one deserves to have there pictures stolen and have comments such as the ones Kimmie is posting posted. She even has pictures posted of Grace and her younger brother, and Grace and what looks like her mother calling them both “skanks” this is terrible! Please delete the account!!!
    Sincerely Ashlyn

  125. Hello PINTERST providers I would just like you to know there is an Instagram acount “kaciaaalyn” posting/stealing your pictures as if they were her. She does this quite frequently and also steals tumblr pictures and random ones on Google and I will also be contacting them because that is unjust and not right to you guys. You’re welcome.

  126. Hello PINTERST providers I would just like you to know there is an Instagram acount “kaciaaalyn” posting/stealing your pictures as if they were her. She does this quite frequently and also steals tumblr pictures and random ones on Google and I will also be contacting them because that is unjust and not right to you guys. You’re welcome.

  127. Hi, you removed my boards due to a apparent not permitted pin. This pin may have been a bit on the not permitted side but definately not porn. There are pins that show penatration and others that realy pornographic but still on boards. Please explain.

  128. An uploaded photo by Della Newton for an Edna Wallace hat is our photo from eBay and we have copyright. Photo in question is

    Please remove immediately.

  129. I tried my level best to get in touch with someone, anyone that could help me post a very important piece of information. Called a SCAM!!! I kept copying, copying, and put it in my note book. I worked my ####### off to get this for everyone. I am new, and had no idea what I was doing but tried very hard. If any of you receive a letter in the mail that’s Titled NATIONAL REPONSE CENTER, DO NOT GO TO THEIR SITE. it SAYS scam ALL ACROSS IT.iT ALSO SAYS THINGS LIKE CRIMPED WALL, IT’S JUST SCARY. so, IT’S STILL IN MY Notebook COPIED, AND PASTED EVERYTHING I COULD. When I could not get no help by chat, I called the CORP. OFFICE, and left a very intense voice mail, and explained it all. I hope this has helped someone. Ginger

  130. Hello
    I have a young junior daughter under the age 13.
    Who enjoys looking into pintrest is there a pintrest
    For our young viewers of course with safety precaution.

    Thank you,

  131. I ordered an item from a pin and immediately had fraud activity on my account. Don’t trust buying anything.

  132. I cannot access any boards at all! I’m using my Blackberry – tried everything already!!! What’s the use if I cannot see any boards – not even my own??

  133. Hi I have seen several free crochet or knitting patterns how do I get to download them. Look forward to hearing from you.

    Regards Beryl

  134. I go to the log in page fill everything out and nothing happens. I cant log in period. Why is that. I have not done nothing to get flagged

  135. I am really disapointed. Two of me personal boards were erased, one of them were privated.
    I don’t undersand why pinterest team maked that decition with out let me know…that pictures were a big recopilation since long time ago and was completly legal according pinterest terms. I hope you understand me position, evaluate me particular case and bring back me boards.

    Watting for a reply

  136. Most of the time lately, when I choose the “Pin It” button,the board picker doesn’t open in a new window.
    Also, I no longer have the send option button.
    I have used my Kindle Fire for the many boards and pin I have created and that is what I am currently using.

  137. hello,

    i bought shoes from through your website; i have never received the order, they took money , they did not reply to any of my e-mails!!!!! they don’t answer the phone either.
    does Pinterest agree with that kind of fraud!!!!

  138. I have several boards on Pinterest which contain music/songs from YouTube. Yesterday, I watched a video which explains how that is supposed to be done, not just by “sharing” which I have done previously. I won’t share anything else until I hear from you.
    Do I have to delete the music that I have already shared from my boards? Is there a simpler way to post songs than the way that is shown in the video? (I don’t think I could ever figure that out!!)Am I allowed to share from other pinners’ boards — and how? Thsnk you. Sharyn Jaycoxe 8/16/2014 9:45 AM

  139. Hi, I am a avid user of Pinterest, and love it but I think it would be a lot easier to use if the boards were filed in alphabetical order, like they are when you add a pin. Kind regards from jo

  140. I hate the new update. I do not want my news feed full of pins you think I will like. I want my feed full of MY friends pins and people I follow. Now my feed is full of duplicate crap I’ve already seen a million a times.

  141. I sent in a report about a malicious pinner who is harassing and bullying people on Pinterest, went through details of the problem and all I got was an automated response within seconds. Last year I contacted you with a problem and actually received a response back from a very helpful and kind young man who solved my problem.
    This woman is causing severe mental distress to people. She is not mentally stable and is causing a great amount of harm.
    However, since Pinterest has grown in leaps and bounds, the individuals who made it what it is today have been forgotten and don’t matter. All you care about are your business accounts.
    Thanks a lot. Thinking very seriously of leaving all the distress and drama and going back to Facebook or another site similar to Pinterest where they care about their users.

  142. How can I delete my mothers pintrest account. She used my email to make her account and I have all her detail. she also told me I can delete the account, so I asked pintrest several times to remove the account and they did not! How can I make an account with my Email

  143. This is bullshit pinterest! Without any warning they suspended my account not very nice lots of work went into those boards there was no obscene content I would off gladly removed any thing that may off bin offensive to anyone and whatever I pinned was taken from other pinners!!

  144. my pinterest is NOT doing cover pins fails to load. what good is this format?its on dial up but we cant afford to pay this computer for NO SERVICE even on my site. what in the world is wrong with……do i need to put a new password

  145. I am very frustrated with your site. One of your customers has displayed a copyrighted photograph that I took in 1970. On your site there is no clear link to send a DMCA – Take Down Letter. I have had this same photograph removed from your site before but do not recall having this much difficulty in finding the correct address to send the notice. Please reply with the information required. I have spent months having this photograph removed from many sites and have had to deal with three sellers on e-bay selling this photograph as well as a company selling a poster of this image. I do not want it to start being copied again. I sent an e-mail to the address previously used and received a request denied letter. It seems to me that the person listing the photograph should be responsible for the legality of the image, not make the photographer go through this much effort to have it removed.

  146. Pinterest is my favorite social media site. However it’s no longer fun. There are a gang like group of woman who think they own the pins. They set up rules and put pin limits and if you break them they send nasty messages to innocent people sometimes teens that are just getting started. The worst is they feel if you take more the 7 they need to take revenge so they start stalking you, intimidating, harassing you. My sister took 3 pins from a pinner and this was over a year ago, till this day she is still being stalked this horrible person copies boards and pins with the captions my sister leaves on there. There is a whole gang of woman Called Spectre they send you threatening messages with misspelled words. They feel they own every pin and this is their work. The leader may be mentally sick she writes long messages about her luxury home and how famous she is, and everyone is jealous of her. They are making Pinning not fun anymore and Pinterest has to do something about the harassment. I would love to go to the Media with this.

  147. I have been trying for several days now for Pinterest to send me a link to change my password. I have forgotten my password and my pinterest email. No, I did not write them down I wish I had now. I realize that was very stupid of me thinking I could reamember them. I had to delete all cookies which of course were getting me into my pinterest account without logging in, but now I can’t. Would someone PLEASE help me!! ALL I NEED IS A LINK SENT TO MY EMAIL ADDRESS so that I can change my password. Thank you

  148. My Pin It button on the safari toolbar has suddenly stopped working. I have tried rebooting, uninstalling and reinstalling, with no effect.

    Cannot get any customer service on this.

    When I sent in an email, they sent back a bot letter saying they he’d too small a staff to reply.
    For a site as large as this one is, thats an unacceptable answer.

    I have had much better customer service from smaller applications on my phone!
    Get with it Pinterest.
    I have been a heavy user, and am looking to increase participation, but this is hampering efforts.

    I have had questions about starting up a business page and cannot get them resolved either. Now this functionality issue.

    Step up your game. I don’t want to see this excellent site become a spam hub.

  149. Recently you have changed Pinterest to show me what people are pinning to their boards on a news feed. Every time they pin something I am notified as to their activity . This is ANNOYING……I DON”T CARE! If they want to send me a pin that is fine but this is almost like Face Book I’m following what everyone is doing…..Not a fan at all.

  150. My account has been suspended due to graphic pins or spam. What? If you look at my pins there isn’t nothing like this that I have pinned. I pin recipes, clothing, workout tips, and cute animals. How is this graphic? I have emailed you to reactivate my account but have yet to receive a response. You need to get a customer service department hired to handle these issues. Seems to me there are a lot of issues that need to be resolved. I like Pinterest so please look into this for me.

  151. I am the owner of premium aged domain and would dearly like to talk to you about an amazing Pinup concept that I feel would compliment Pinterest Pins of untold value.

    If you are interested then please let me know at my email shown above


    Wayne Bond

  152. I can’t open my notifications to find who pinned one of my pins and which one. This is a way I find new boards. Instead I get news of what other people are pinning. I am not interested in that. So frustrating!

  153. I am not pleased with the new promotions on pinterest. When browsing the site, the pop-up screen to get an account via facebook or pinterest is distracting and obnoxious. As a popular website, one would think people would be able to decide, for themselves, if they want to be a member or not. Having that ad blocking what’s visible detracts from that choice. Furthermore, when attempting to make an account, the background screen continues to scroll down. That’s simply annoying and can cause motion-sickness! Please change these nuances. There was once a pinterest that was user friendly and allowed people to choose if they wanted to join or not.

  154. I can not access my boards. What do I do? I click on the button to go to the my account and nothing happens. Also in Firefox and IE the page of pins is not completely loading. Any ideas? Thanks

  155. For your information I have sent the following Editorial submission to the New York Times:

    for your information I sen the following email to Pinterest Corporate.

    “You folks need to understand that 80 percent of your users are women. No doubt your allowance of blatant homosexual pictures with close to full frontal nudity and total rear nudity, as well as men in compromising positions, is offensive to many users, myself included. Should your company continue to permit this, I will make a major effort to publicize this to seek to boycott Pinterest. Homosexuals have many other web sites that they can use to spread these offensive images. I would appreciate a Pinterest Corporate reply.”

  156. I have an account that I cannot access. I have sent several emails indicating that I have an issue accessing Champagne Locks. When I requested to reset my password on Champagne Locks, your IT sent me an email to change a password on an old account I had. I also have my new account following my old account for some reason but cannot access my new account. I needed information for a job and due to this issue, I had major issues completing the job. I really need someone to look into this because I cannot access any of my private boards and this has become an unnecessary headache and it has severely impacted my ability to complete a recent job. PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!111

  157. Please fix your website that was updated. I’m unable to click on pictures and use the site efficiently without reloading the page. I am not having any other problems on other sites or social media.

  158. Free site but we can not see the whole page(s)!
    ~ Pages change every time you go in to them!
    ~ I love to copy the whole long page to go back and “PIN” the pictures later when i have time…
    I’m ADDICTED to Pinterest literally!
    ~ But the added restrictions are starting to turn me off!
    There’s more to see…
    Sign up to see the rest of what’s here!
    Sign up with Email
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    I created an account and could not get back to the same page!
    ~ NOT COOL!
    You log in and can ever ONLY SEE the pages you have marked to follow!
    ~ NOT COOL!
    ~ I love seeing the front pages from all posting through out the world!
    ~ You are the 3rd largest site in the world!!!!
    ~ We want to see the world’s pictures…
    Correct this problem please, it was fine before the bottom banner crap was added to some pages…
    This link and my comment will be posted online…
    I trust you will address the issues i mentioned…
    Thank you kindly…

  159. I am not able to log out of pinterest. I have tried two different computers now. When I click to get the log out nothing happens. Please advise.

    Erlene Olson

  160. Pinterest is horrible at assisting when there are problems. My account is suspended and I DID NOTHING WRONG!! Other people said it took 3 WEEKS to get Pinterest to let them back on. The help center is a joke. You have to read through a lot of layers in hopes you will find an answer to the problem.

    • I am so frustrated with Pinterest. I am fairly new with using a computer, but I enjoyed using & learning more about Pinterest. I had some really nice boards I worked hard on. My security company,Norton, took over my computer to install a Norton tool bar & updated the adobe flash & whatever else they did for up dates. I told them to make sure to save my favorites, which include Pinterest. They said everything would stay the same. After they were done, I clicked on Pinterest & I couldn’t log in. It said the password was take, so I tried another 3 different times. Pinterest also said my e-mail was taken. I called Pinterest & they took over my computer & said it looked like it had been hacked, so I would have to pay $199.99 to be able to log back in. I said ” I thought Pinterest was free”. They said “It is but since it looks like you have been hacked, you have to pay this fee so we can do a security check to make sure you have not been hacked” I told them Norton had took over my computer & everything was fine. She said “well, I’m sorry but that what we have to abide by.” I’ve been gone to the beach & I would like to get back on Pinterest, but y’all won’t allow me too. Then I get an e-mail about new changes for Pinterest customers!!! Well- hello? Can U tell me what the heck is going on???

    • I LOOOOVED Pinterest. Until this past weekend, when I went to sign on to my account and it said it was suspended. I have email them 15 times since Saturday asking why it has been suspended, since I only pin: recipes, crafts, hair care/styles, fashion, and exercises. Customer service for this company is just horrible

  161. ok so someone used my comp to set up a pinterest acct. Now I am not able to get into my account no matter what I try. It will not allow me to log them out or go to log in it automatically no matter what go to their account. It will not allow her herself ( which is my daughter ) to even deactivate her account. This is ver fustrating. Can you help me I have followed all of the info provided and nothing is working NOTHING!!!

  162. Hello,

    I am having troubles with my account. Today I was pinning as usual and I was about to start following a board when it started asking me for my user name and password, after several attempts, I was told I was suspended. I tried to log in after that and I was told my email was taken.
    I do not understand what happened.
    I was able to log in about half and hour ago with my email however my Information and boards were not there. And then I was told again I was suspended. Is there anyway to retrieved my old information. I love Pinterest and I have put a lot of time working on that account.

    Would you please be able to help me?

    Thank you

    Best regards


  163. My pinterest account got suspended for no reason and I am sure and know that I didn’t post anything nasty or dirty on there.

  164. When there r free crochet patterns, there r sometimes like 78 comments to go along with it taking up to much memory on my phone, can this be way limited please?

  165. When there r free crochet patterns, there r sometimes like 78 comments to go along with it taking up to much memory on my phone, can this be way limited please?

  166. I have 6 pins in my account I cannot access…those two pins at the bottom that tell who pinned one of yours! Thye have been there for a month. i thought the new update I did today would fix it but it did not!!!

  167. I am very excited about the Elite Furs to Wear board that I have created. My problem is that I have questions that you have not been able to answer thru the internet. I need to speak to a person.

  168. When I look up my full name in a search engine, many of my pins show up in Image Results. It also brings up “(my full name) on Pinterest” and when I click on it, it brings up my entire Pinterest account, including my hidden boards, even when I log out of Pinterest.

    I have changed my Pinterest User Name to just my first name, turned on the Search Privacy (yes, I clicked on Save) that is supposed to keep search engines from showing my Pinterest profile in search results. I never did link my Pinterest to any of the social media sites, and I regret using my full name. Stupid.

    I don’t want to deactivate my Pinterest as I really enjoy it, and I’m not sure that doing so would take my account out of the search engines. What do I do? What can Pinterest do?

  169. i have going to the help center for 2 weeks because my I pad says safari cannot open page because the address is invalid.they keep having me change my password and it still does it.

  170. I use Pinterest on my iPad through the browser safari. Recently every time I click on a pin it closes my browser and opens the App Store. I have tried the Pinterest app and I just don’t like it so I deleted it. Sometimes I can keep closing the App Store and eventually it lets me back on the regular Pinterest page but within a few minutes it’s opening the App Store again. I saw online others are frustrated. There seems no way to contact anyone either. I’m very frustrated. I’d appreciate any help. Thank you.

  171. Recently set up a personal and business account to try out before launching our web based business. Idea was to set up a couple boards and post pics… to generate an idea of what it would look like when other posts. Set it up, posted 3 or 4 pics with food… FOOD… and I get a ‘your account was suspended” the very next day. What is up with these people. Anyone have any idea

  172. I am trying to find a stained glass piece
    Ocean Shells SUNCATCHER Stained Glass Seashell Nautical Sea Shell | eBay

  173. I have tried for a month to get Pinterest to send me a “change password” link and have yet to receive one. I was using Chrome browser and had to delete it. That was keeping the password and my Pinterest email too. I cannot get anyone to contact me regarding this issue. I continue to get emails about new followers and other issues regarding Pinterest. I have many boards and I guess I am going to have to just give up. This is very disheartening. I have enjoying Pinterest too! :(

  174. Hello everyone,
    It is disturbing to me to see that so many people are having problems with Pinterest. I am a college senior and I was using Pinterest for my personal professional development. All of a sudden, today I was locked out of my account because I was told that I had explicit pins. This made no sense to me because I was only pinning things such as: business cards, suits, ties, dress shoes, leadership advice, industry advice, management advice. I wanted to use the site to promote Pinterest and to show corporate recruiters that I am sociable and that I use social media professionally. By the looks of all the comments it seems thatmy situation will never be resolved. :( It is kind of heart breaking because it is a good site but now I have no other sites to show my interest that I approve of. Any suggestions please…

  175. This is so sad. We have all been taken for a very cruel ride. Pinterest was once a great giving vehicle for many to share and care for each other…but now because of their greediness and disinterest in their subjects they will soon go the way of the typewriter and their subject will devour each other. Sorry pinterest, I loved you well. The bell tolls for you. WAKE UP!

  176. My account has a different persons user name on it and I have lost all my pins.i can not get it back. I need help. Hope I have not been hacked. I have not been getting emails from Pinterest either.


  178. Hello,
    I love pinterest, ifind so much inspiration …but since the update I am not able to send pins to my friends. What’s wrong ? I tap the arrow and nothing happens…..Help!!!
    Thank you.

  179. Hi.since yesterday I can’t browse on pinterest. I go in and then it doesn’t even open the photos. What’s going on? ?.

  180. I have been using my Facebook account to sign in to my Pinterest acc but now is says I’m my account is !suspended!!!! Why is this?

  181. I was on your site clicked a interest I think garages or small spaces anyway I now have some porn that I think has a teen girl, women with dogs and yes to what your thinking. I can go on other sites but as soon as I press the icon for Pin interest the porn is there. I’ve tried my anti virus and I am working off a tablet. I am sure it in happening to other people. You have my permission to view my account. I’m really am kind of scared because this really is some sick porn and must be illegal. I am not able to speak to anyone from Pin interest to report!

  182. I had to get a new email address due to problems with the old one and now I can not get on pinterest anymore. can you tell me what to do?

  183. I’ve read all these comments, including mine! If things don’t get any better with these Pinterest issues, it will just fade away. I really enjoyed & looked forward to getting on Pinterest everyday. Sadly to say, not anymore! Too many problems & not as much fun anymore. So aggravating when something goes wrong & you can’t get help. Also all the changes get confusing! Anyway I feel like their boat is sinking & I won’t be dog paddling much longer~ if you know what I mean~

  184. My comment was on Sept.27th. I had to figure out myself how to “join again.” Took a a long time to out-smart them. I’ll probably get kicked out again for making this comment, but, oh well- life goes on. I can live without Pinterest! Ain’t nuttin but a thang…..

  185. I am trying to send pins and they keep going to a person I do not know. How do I fix this. I sent a pin and it just picked a name at the top of my list who I don’t follow……?? What can I do.

  186. Lost me today. I loved Pinterest but now all of the sudden you aren’t supporting Explorer 9 only Chrome and Firefox. Sounds like a money thing to me. Not changing to Chrome or Firefox. I know I am only one person but the comments I am ready I won’t be the only one you have lost. Goodbye

  187. This is beyond disappointing. ..I cannot open your emails-the boards you suggest–without being sent to Google Apps which I already have@. And the “help” on Pinterest doesn’t —wow!?? Great website until today

  188. Pintrest has enabled someone to go in and write and send nasty post back and forth between my daughters. Weather its one of them or someone else. Apparently fake accounts have been set up to do this. This world does not need another avenue for people to hurt and harass others. This has put a rift between my family that will never be able to be repaired and others will do the same thing when they figure out how.

  189. ive recently had my account suspended for content violations, which is ok i understand that, what i am very upset about is that i had found these pins on boards with much more vivid images which supposedly violate pinterests terms and conditions.
    so i would like to know why i have had my account suspended and why these people have not i would appreciate a reply as i cannot contact pinterest directly on an email and get an answer

  190. Hi for the first time i ordered an item through Pintrest 1 month ago. It still hasnt been deliverd? Can you chase the merchant or refund my money now?
    You really need a real customer service if your going to compete with the likes of Amazon. Already put off.

  191. OK – I’ve enjoyed Pinterest for about a year and a half now….BUT when I first started looking around I DID NOT have to worry about the likes of “Scarlett Johansson”….and other scantly clothed women popping up on the “home” page…..for crying out loud….this soooo URKS ME…. I like to look at the site with my “son” but obviously there won’t be any more of that…..!!! Thanks for ruining something we enjoyed !! – A disappointed mom !!


  193. Seriously I am horrified Pinterest needs to fix this immediately .. I don’t know what’s happening but I clicked on a link for DIY head board and some graphic illegal content showed up involving animals and children this is disgusting and Pinterest needs to fix this immediately !!!! Never in my life have a been so disgusted !! No one should have to see these things !! Help!!!! Do something!!!! Please!!!!!!!!! The. Authorities need to get involved immediately .. I am considering involving the police !!!

  194. I find your sight very difficult to use. First there is a continuous request that I confirm my email, but no where to type it in. Second,nothing every appears after selecting just one category.

  195. I am not receiving my repins from my friends. Can’t seem to get any support with this problem. please help with this problem. Thank You.

  196. Hi, Why do I need to log on every time? In fact, why do I need to log on at all when I am just looking for ideas? Why do I constantly get asked for my log on information? I avoid this site like crazy now because of these issues. I can just look at Google Images.

  197. When I go to pinterest I get the message that I should use Chrome or foxfire.If I don’t only half the screen shows.
    If you have Chrome and use Norton somehow they conflict and your incoming and outgoing emails are jumbled, missing lies, and paragraphs left out.
    So goodby to pinterest fun!

  198. Dear Pinterest,
    Every time we attempted to get on your website for plantation shutters so we could look for some styles, some dumb pop up window wanted us to sign up or join facebook which we don’t do. All we wanted to do is see what syles you offer. But who ever set up your web site didn’t create a escape from these annoying windows. We have 16 windows and would have liked to see what your company had to offer. But after numerous attempts to look at your products, we finally got discussed enough – to say hell with it. I wonder how many other customers you have lost because of this annoying web site.

  199. I am not receiving any emails from pinterest. I have checked and pinterest is not blocked. I have reported this problem for about 3-4 weeks. I have tried everything and I can’t figure out what happened.

  200. I want to start off by saying that I am hooked on Pinterest. My daughter got me interested and there’s been no stopping me. However, I have an issue with regard to the recipes. I find the process to obtain the recipe to go with the beautiful pictures of dishes cumbersome. Cooking is my favorite hobby and I’m not satisfied with a pretty picture. When I pin a “recipe” my aim is to try it out. I end up having to go to other sites to obtain the recipe. It’s not always a successful endeavor. I end up just going online and trying to find it that way. Please respond with any tips you may have or suggestions that I may be missing. Thank you very much for your time and consideration and above all, thank you for such a great concept.
    Rachel Dolan

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