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Contact Paypal Customer Service

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Contacting Paypal Customer Service Center

Paypal is the leading payment processor in the United States. With the huge influx of virtual and online shopping customers need a means of moving money from one place to another at the speed of light with the security of a bank vault and that’s where Paypal fits in. Paypal first became popular as a part of the eBay family. eBay sellers were given the option to accept Paypal payments, print mailing labels from Paypal and even order Paypal Mastercard (debit card) to access the money in the account. Suddenly anyone could be a business owner or carry a fully funded Mastercard without the terrible bank fees associated with traditional bank accounts.

Paypal is supported by a strong customer service team that is responsible for dealing with customer issues and maintaining a barrier between people who want to take an account holder’s money and the account holder. Paypal charges fees for use, so they have a monetary interest in keeping every customer.

Contact Info:

Phone Contact Numbers

If you are not a customer you can contact Paypal on the generic customer service line. Once you’ve established an account, you will be given access to another list of phone numbers. There are special programs like Paypal Business and Paypal Advantage that come with special perks and faster customer service. Customer service is available on the general line from 4 A.M. to 10 P.M. during the week and 6 A.M. to 8 P.M. on weekends. All hours are PST.

  • Main Customer Service (toll-free): 1-888-221-1161
  • Main Customer Service (toll): 1-402-935-2050

Mailing Address

The mailing address for Paypal is one of those pieces of information that people are constantly looking for. We managed to find more than 10 mailing addresses for the company. We’ve listed a couple physical addresses to help you get in contact with corporate office.

Paypal Inc. 2211 North First St. San Jose, CA 95131

Paypal Inc. 2145 Hamilton Ave. San Jose, CA 95125

Official Website

The official website for Paypal is https://www/paypal.com. Anyone can visit the main page and learn more about the company, financial solutions and personal/business accounts. Once you’ve decided to join the Paypal family you’ll have to fill out the proper application. There are three account types as of 2012 – Personal, Premier and Business.

Customer Service Email

Emailing Paypal customer service is generally the same as other means of communication. If you are an account holder you have access to different email addresses and submission forms depending on the type of account you hold. General customer service emails for new or potential customers can be sent using the online contact form https://www.paypal.com/us/cgi-bin/webscr?dispatch=5885d80a13c0db1f8e263663d3faee8da6a0e86558d6153d7722c6eea13ecd7b. This form should NEVER be used to send personal information even though it is a secure form. Wait for the Paypal customer service representative to contact you before sharing any personal or financial information.

Our Experience

We called the general customer service line for Paypal in hopes of learning how you can move through the automated system more quickly. You cannot press 0 to bypass the automated system. We pushed through and answered the automated agent’s questions by telling her we were NOT Paypal members and we were calling with a general question about Paypal. Before we were transferred to customer service, the recording told us we would be asked our Paypal account number, last four digits of the bank account or credit card used to back the Paypal account and more. If we are not an account holder how can we provide this information? The agent who answered the call had a strong accent and we were unable to complete the call due to a severe language barrier.

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Rating: 2.0/5 (5 votes cast)
Contact Paypal Customer Service, 2.0 out of 5 based on 5 ratings
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