Contacting Pampers Customer Service Center
Pampers is a diaper company operating under the Procter and Gamble corporate umbrella. The product line is higher-end than other diaper brands like White Cloud or Luvs, which means higher cost. There is some debate about whether higher cost diapers are more effective than more affordable brands. The choice of diaper brand tends to be personal with some parents just preferring one brand to another.
The contact information provided on the Pampers customer service page is pretty detailed. Click the Contact Us link at the bottom of the page for a complete list of current means to contact an agent.
Phone Contact Numbers
The Pampers customer service center is open Monday to Friday from 8 AM to 8 PM ET.
- Pampers Phone Number: 1-800-726-7377
- Gifts to Grow: 1-866-661-0671
- Corporate: 1-513-983-1100
- Medical Emergencies: 1-513-636-5117
There is no official address for the Pampers customer service department, but you can contact Procter and Gamble corporate with all your compliments and complaints.
Procter and GambleAttn: Pampers Customer ServiceOne Procter and Gamble PlazaCincinnati, OH 45202
The Pampers website, located at http://www.pampers.com/home, is dedicated to the consumer who wants to learn more about diapers, baby and normal growth, play and activity. The site is nothing more than a collection of product descriptions, articles on parenting for all stages of childhood and information on the Gifts to Grow program.
Head over to your favorite social media website for up-to-date news and offers from Pampers. If you have an account on the social media site you can log in and contact Pampers customer service.
Customer Service Email
You can contact Pampers customer service by email, but you can also contact community members using the online forum.
- Pampers: https://babycare.custhelp.com/app/ask/p/66
- Gifts to Grow: https://babycare.custhelp.com/app/ask/p/194
If you have a question about a lawsuit or financial issue, call Pampers customer service during office hours to find out current information or talk with an agent about a refund request.
Pampers customer service is only open Monday to Friday, so you cannot call on the weekends. If you call after hours you will be given an emergency number, which we’ve listed above, and a short message about the office being closed. The Gifts to Grow and corporate office are also closed on the weekends, so consumers who need to talk with a representative will have to make time during the weekdays.