Contact Liftmaster Customer Service

Contacting Liftmaster Customer Service Center

Liftmaster is a company that supplies lifting equipment to consumers and businesses. Lifting equipment includes garage door openers, gate controls and access control equipment. Liftmaster also offers advanced controls that allow customers to control their Liftmaster openers from a cell phone.

to leave a comment about your customer service experience.

Contact Info:

Customers may quickly become discouraged when looking for Liftmaster customer service information. The contact us page leads to a support page asking customers to enter an email address. If your email is not in the system, you will be asked to register for an account. No phone or address details are listed.

Phone Contact Numbers

The Liftmaster customer service phone number is listed under the Customer Service link at the top of the page. It took us more than five minutes of searching through documents and pages to find just one phone number.

  • Technical Support: 1-800-528-5880
  • Corporate: 1-630-279-3600

Customers should call between 5 AM and 6 PM Monday to Friday or 7 AM and 4 PM Saturday. All hours are Mountain standard time.

Mailing Address

Liftmaster is a member of the Chamberlain company There is a mailing address for Chamberlain on the corporate site.

The Chamberlain Group IncAttn: Liftmaster854 Larch AveElmhurst, IL 60126

Chamberlain is the parent company for Liftmaster, but if you can contact Liftmaster about the problem you will likely receive an answer much more quickly. Emailing Liftmaster or visiting the support site to Ask a Question is the best option for contacting customer service.

Official Website

Liftmaster’s official website is located at http://liftmaster.com/lmcv2/homePage.htm. You can also find customer service, product information and company announcements on Facebook and Twitter .

Customer Service Email

Choose one of the four options for emailing Liftmaster or Chamberlain customer service. Both companies offer the same general information and product support because they sell the same products.

Our Experience

The customer service department was a pleasure to contact. We listened to the typical automated system, but what we encountered was a system providing very few options. This reduced confusion and allowed us to connect with the customer service department faster. After waiting less than  2 minutes, we spoke with a live customer service agent.

We asked the agent where we could find the nearest authorized technician. The agent provided the information for our nearest location as well as locations across the U.S., in the case we moved and wanted to continue with the same service provider. We encountered a friendly team ready to serve. Care to share your thoughts? Comment below.

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8 Comments on “Contact Liftmaster Customer Service
  1. Hello,
    I bought Liftmaster motor model 8550 quite recently and I also bought internet Liftmaster Gateway to allow to open or to close my remote garage door via internet. But before creating me an account on the site of Liftmaster, I would want to know if there are expenses of subscription for the use of the system Liftmaster myQ? If yes, which are the monthly or annual costs for example. I was told that there was no cool(expenses) of subscription first year only while others tell me that there are not expenses anymore of subscription. Then, what is true? If there are expenses of subscription, I am going to turn(return) my Liftmaster Internet Gateway. Thank you to answer me diligently.

  2. bought 1355 m opner also keyless entery opner very noisey keyless entery have to push # very hard to use wife & daughter can’t use it have a RAYNER on my other door 7 yrs no trouble my friend talked me into buying lift master goin to put my old key entery back never again

  3. this company sells intercoms and garage door openers….all i can say is BRAVO …you guys make the best intercom ever.I use it to monitor my 86yr old pappy.and it has never failed till the batteries needed replacing(almost 2 yrs old)and when i replaced them i called your service dept to walk me thru the re-setup..and before i got an agent tech ,it turned on and started working on its own.If my x wives worked as well as this little device…i would still be married.THANKS SOOOO MUCH ,Ralph

  4. I lost my patience trying to find a dealer in my area for gate opener service.
    Put on hold several times for 5 + minutes
    unable to populate the required model info on website
    could not understand the garbled auto recording for dealers
    I have to assume Liftmaster does not put a high priority on service after a sale

  5. Lamp socket safety issue. Small plastic tab retaining socket to metal cabinet breaks of f creating electrical short. Maybe I should get a discount on the new replacement!

  6. I just installed a lift master model# LA-500 and the manual that
    came with it is in SPANISH. How do I get a manual in english?

    Thank You
    Yvonne Paoletti

  7. Hi,
    I’m trying to become a dealer. Can you please get me in contact we a sales representative?

    We’re out of Hermosa Beach, California

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