Contacting Lexmark Customer Service Center
Lexmark is an international company specializing in residential and small business solutions, software and imaging products. The motto of the company is “Customers for Life”. Lexmark believes that once customers use their products and services, nothing else will compare. Aside from the products and services, the company also provides countless ways to receive customer support. Regardless of the product or service, Lexmark provides support.
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Phone Contact Numbers
- Customer service department: 1-800-332-4120
- Corporate headquarters (U.S.): 1-859-232-2000
- Corporate headquarters (Canada): 1-905-763-0560
- Corporate headquarters (Asia Pacific): +65 6467 9898
- Corporate headquarters (Latin America): +1 305-447-2200
- Corporate headquarters (Europe, Africa, Middle East): +41 (22) 710 70 50
Lexmark International, Inc.740 W. New Circle RoadLexington, KY 40550
Lexmark International, Inc.50 Leek CrescentRichmond Hill, Ontario L4B 4J3
Lexmark International (Singapore) Pte LtdLexmark – Latin America238A Thomson Road #13-01Novena Square Tower ASingapore 307684
2200 Lexmark International Technology S.A.Case Postale 508CH – 1215 Geneva 15 Switzerland
Customers can locate valuable information regarding the company by visiting http://www1.lexmark.com/en_US/?CID=PSBrandedTest. The website provides information regarding home and business solutions, services, products and software. All of the Lexmark products are available for purchase on the website. Customers can also use the provided links to contact the customer service department or locate information regarding products by visiting the customer resource page.
Customer Service Email
In order to contact the customer service department, customer must utilize the Live Chat feature. We asked the representative if the company currently has a dedicated email address for the customer service department. After several attempts, the representative provided the email address firstname.lastname@example.org. Customers can also contact the customer service department here:
Calling the customer service department was more challenging than we figured. We called and the automated system directed us to the customer service. Unfortunately, we were placed on hold for more than 10 minutes. We called as soon as the customer service department opened and the system stated the anticipated wait time was a minimum of 10 minutes. After waiting, we asked the representative if there is a faster method to contact the customer care department. They suggested we use social media I order to receive a faster response.
We didn’t care for the wait time. This makes us think Lexmark puts the customer last, instead of placing them first. Did you have to block out a large portion of your day just to speak with the customer service department? Let us know your experience in the comment section below.