Contacting Kenmore Customer Service Center
Kenmore appliances are available only from Sears. The company specializes in refrigerators, freezers, washers and dryers, but there are other appliances sold by the company. The official website shows details of the products available and even allows customers to shop Kenmore from the main website instead of going to the Sears website. Many of the products sold by Kenmore are available for pickup in the store so customers don’t have to worry about paying shipping and handling.
Phone Contact Numbers
If you need to get in touch with customer service about your Kenmore product or you have a question in general about a Kenmore appliance, you can contact the customer service department at one of the following numbers.
- Kenmore product inquiries: 1-888-536-6673
- Customer service: 1-800-549-4505
- Product installation: 1-800-326-8738
- Parts and Part Inquiries: 1-800-366-7278
- Home Services and Repairs: 1-800-469-4663
- ManageMyHome.com customer service: 1-800-803-6775
In order to contact customer service regarding Kenmore products, customers can contact Sears corporate headquearters:
Sears Corporate Office
3333 Beverly Road
Hoffman Estates, IL 60179
If you’re interested in a Kenmore product or appliance you can view the latest products at http://www.kenmore.com/. Here, customers can order new appliances, have the appliances delivered and installed or schedule a service call for a Kenmore appliance. All services are provided by the Sears company where Kenmore products are exclusively sold.
Customer contact information is available from the official website. Simple click on the Customer Care link at the top of the page and brose the customer service options.
Customer Service Email
If you have a question about a Kenmore product or you simply want to send a message to the Kenmore customer service department, fill out the contact us form on the official website. We’d love to tell you Kenmore customer service offers an email address, but we did not find one on the website. We have contacted the customer service department by email to see how fast they respond to our question. We’ll let you know how we fared.
Kenmore customer service has a lot on the line because if the customer is not happy with customer service they won’t come back. When the automated response answered the call, we pressed 0 four times before being sent to a customer service representative. The call was answered in less than one minute by a Sears customer service agent. Kenmore, it appears, does not run its own customer service line. The agent was willing to answer our questions about customer service, but she did not know if there was a Kenmore customer service email address. She stated that Kenmore questions can be submitted through the Sears contact us page.
Have you spoken with Sears customer service about your Kenmore appliance? How was your call?