Contact Jacuzzi Customer Service

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Contacting Jacuzzi Customer Service Center

The Jacuzzi company has roots stretching way back to the early 1900s. The company was started by a band of brothers who happened to have the last name Jacuzzi. Together the seven brothers created several businesses using their machinist talents. The businesses changed over the years, but eventually it was rheumatoid arthritis (RA) that changed the face of the company. Kenneth Jacuzzi has a son with RA. The pain started when he was just 15 months old. Using water pump technology created by the company, Kenneth developed a home hydrotherapy machine for his son. That hydrotherapy machine was soon marketing to anyone and everyone who wanted to feel more relaxed and revitalized after soaking in a Jacuzzi tub.

Contact Info:

Phone Contact Numbers

Jacuzzi is still the name made famous by the whirl pool bath technology created by the company, but the legacy of those seven brothers reaches far larger than the bathtub market. Today the company sells mattresses, bath tubs, shower stalls and more.

  • Jacuzzi Hot Tubs: 1-866-234-7727

Hot tub customer support is open from 7 AM to 4 PM Monday to Friday PT.

  • Baths and Showers: 1-800-288-4002

Bath and shower customer support is open from 8 AM to 5 PM Monday to Friday CT.

  • Walk In Tubs: 1-888-670-3599
  • Mattress Orders: 1-800-645-1458
  • Mattress Customer Support: 1-800-226-4182

Mattress agents are available from 8 AM to 5 PM Monday to Friday CT.

Mailing Address

If you really want to get in touch with the company in charge of Jacuzzi customer service, you’ll have to head straight to the top. Jacuzzi is owned and operated by Apollo Management.

Apollo Management US CorporateAttn: Jacuzzi Customer Service9 W 57th St43rd FloorNew York, NY 10019

Official Website

We found the official Jacuzzi website at http://www.jacuzzi.com/. The site gives visitors information on the flagship merchandise, the Jacuzzi tub, but it also links to mattress, bath/shower and walk in tub websites. Each of the products operates as an individual business. There is NO contact information listed on the official website. You have to choose a product to find phone numbers and customer service emails.

Social Media

The fastest way to send out an email to Jacuzzi customer service is to hit up one of their social pages. You have to have an account on the social network to send a message, but accounts are free. You cannot leave a comment on either of the company blogs.

Customer Service Email

When time is of the essence and you don’t want to tackle the phone lines for Jacuzzi customer service, send an email to an agent. Emails are quick and easy and you receive the answer in your personal email account. That response can be retrieved from any Internet-ready device.

Our Experience

Whenever possible, we like to share tips and tricks we use to communicate with a customer service department in a fast an efficient manner. When we called the customer service team at Jacuzzi, we encountered the standard automated system, but what we did to expedite the call related to pressing 0 multiple times. When we did this trick, the call went straight to a live agent. We asked questions regarding instillation and repair. We were treated with the utmost respect and care. The agent answered all of our questions and concerns. By the end of the call, the customer service agent at Jacuzzi left us wanting to communicate longer. The support team is a class act. When you called the customer service department, what was the outcome? We want to hear your story. Share your thoughts with us below.

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One comment on “Contact Jacuzzi Customer Service
  1. I purchased a jacuzzi dual flush toilet last year while I was dealing with three knee replacements on my right knee. Since then the lever broke and I did not keep the receipt since my son put it in while I was recovering in the hospitsl. Now the flush valve is not operating it runs constantly. It has a warm entry that is useless since there is no receipt
    I am going to have to repair this myself since myson Iis unavailable and I am on a limited income. I am not a satisfy ed costumer and will inform all I know of your defective product. Will never purchase anything with your name attached to it again

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