Contacting iTunes Customer Service Center
iTunes is the hub for music, games and all things iPod, iPhone and iPad. Every piece of data you save on your Apple devices can be stored and retrieved from iTunes, but installing, upgrading and purchasing through iTunes is not without problems. Customer service is available to handle problems, disputes, refunds and technical issues as needed. Support for your iTunes device is available for a short time after your initial purchase. When that time expires, you’ll need to purchase access to iTunes customer service. Support for the iTunes store does not require an additional purchase.
Phone Contact Numbers
The customer support for iTunes is based on an intricate web of questions and answers. You could get lost foraging through all the FAQs and suggestions on the Apple website. If you want immediate answers you’ll need to contact customer support at the iTunes phone number.
- iPod, iPad, Mac – Tech Support: 1-800-275-2273
- iPhone – Tech Support: 1-800-694-7466
- Hearing or Visually Impaired Users: 1-877-204-3930
- Purchase Customer Service: 1-800-692-7753
- Apple Store Customer Service: 1-800-676-2775
- Corporate Headquarters: 1-408-996-1010
Apple is one of the largest businesses in the world and as such, the location of the corporate headquarters is pretty easy to find.
1 Infinite Loop
Cupertino, CA 95014
You can find all the information you need at http://www.apple.com/itunes/. There is no dedicated website for iTunes, just a page on the Apple site. You will NOT be able to purchase items from this website. Once you download iTunes you can make connect the iTunes program with your account and make purchases.
You may be able to access customer support for iTunes via the Twitter Page.
Customer Service Email
When you’re ready to contact iTunes customer service you need to start with the iTunes help page https://expresslane.apple.com/Issues.action. You are asked to choose from iTunes cards, purchases or billing, account help, connections and downloads or other store problems. The first topic leads to another and then a series of possible answers are presented. If none of the answers pertain to your problem you can contact the customer service department by email.
We attempted to call the Apple customer care phone numbers for iTunes support, but none of the agents we spoke with could help us with iTunes. Finally, one agent told us that iTunes does not have a support phone number, but the App Store customer service line could help with any purchase problems occurring in the App Store.