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Contact Hulu Customer Service

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Contact Hulu Customer Service

Contacting Hulu Customer Service Center

Hulu is a streaming video company directly competing with other companies like Netflix and Redbox Instant. Hulu and Netflix are leading the way with exclusive and original series available only to subscribers. Hulu’s premium service is called Hulu Plus, but a Hulu Plus subscription is not required to view some movies and television shows online.

Contact Info:

Phone Contact Numbers

If you are a Hulu Plus subscriber you can contact Hulu customer service by phone. The call center is open from 5 a.m. to 10 p.m. Monday to Friday and 6 a.m. to 10 p.m. Saturday and Sunday PST.

  • Customer Service: 1-877-485-8411

From the support page you can view the current expected wait time: http://www.hulu.com/support/support_form

Mailing Address

Customers who need to contact Hulu by mail can address the letter to:

HuluAttn: Customer Service12312 W. Olympic Blvd. Los Angeles, CA 90064

Payments and billing information should never be sent by mail. There is no guarantee the letter will be delivered to Hulu as is the case with all items sent via mail. If you need payment assistance, contact the customer service department using the Hulu Plus customer service phone number.

Official Website

The website for Hulu is available at http://www.hulu.com. If you do NOT have a Hulu Plus account you can browse for free television shows and movies from the main page. If you do have a Hulu Plus account you can log in and manage your favorites and television queue or choose to watch premium content online.

Customer Service Email

Both Hulu Plus customers and free Hulu customers can reach customer service using the online contact form. If you are logged in to your Hulu Plus account, your email address (the one used to log in to your account) and the name on the account will be prefilled into the form.

Our Experience

We called Hulu Plus customer service by phone. The call was answered by an automated system that thanked us for calling and told us the estimated wait time – which matched the wait time on the website exactly. The day we called the wait time was estimated at 8 minutes. The call was then placed on hold. There was no list of options to choose from. After about 7 minutes, the call was answered and the customer service agent walked us through how to change our method of payment from our Hulu Plus account online. The agent was extremely helpful, but sounded a little irritated when we asked for her to repeat her instructions a few times.

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