farberware

Contact Farberware Customer Service

Write A Review

Contacting Farberware Customer Service Center

Farberware is a kitchen equipment and accessory company with a name for quality. We were surprised to find a tiny website for the company that offered relatively little information with an out-of-date navigational style. Farberware is not a new company. The history of the kitchen tools reaches back to the early 1900s when SW Farber handmade various kitchen and home accessories out of copper and brass. By the 1930s, the artisan was making a coffee machine, which started the movement into kitchen appliances.

Contact Info:

If you click on the Customer Service link on the Farberware site you will notice very little information and very little font. We found just one Farberware phone number, but we found lots of email addresses.

Phone Contact Number

Farberware customer service is available from 7 AM to 5 PM PT Monday to Friday; cookware only. There are no phone numbers for the other Farberware product lines.

  • Farberware Cookware: 1-800-809-7166
  • Salton Electronics: 1-800-233-9054

Mailing Address

There is but one address for customers to reach a Farberware agent by mail and that address is dedicated to consumer support. You can address your letter to:

Farberware CookwareConsumer Relations2005 Meyer WayFairfield, CA 94533

Official Website

We found the official website for Farberware at http://www.farberware.com, but we soon realized this site was nothing more than a portal to the cookware site. The cookware site, located at https://www.farberwarecookware.com, is more of a consumer site than the main website, but we revered back to Farberware.com for contact information for specific product lines.

Social Media

Customer Service Email

You have more than a few options for contacting Farberware customer service by email. Most of the email options we’ve listed below are direct email addresses. You must log in to your email client, like Gmail, Hotmail or Yahoo, to send your message.

To use the Ask a Question page, located on the Farberware cookware site, you have to register for a free account. There does not appear to be a way to bypass this registration.

Our Experience

Farberware customer service is an automated system, like most big companies. You can choose from six options, but don’t press 0 because the system will just change to Spanish and you’ll have to restart the call. If you question pertains to an electrical device you are asked to call 1-800-233-9054 to reach Salton, the company that handles electrical appliances.

Press 1 for orders, press 2 for warranty, press 3 to find out if you have an active warranty, press 4 for warranty information, press 5 for tabletop warranty information and press 6 for all other calls. We pressed 6, which moved the call to another automated message. We pressed 1 for general questions and our call was placed on hold. According to the automated message we could be waiting about three minutes for an agent. Our call was answered in 3:17.

VN:F [1.9.22_1171]
Rate your customer service experience:
Rating: 1.4/5 (21 votes cast)
Contact Farberware Customer Service, 1.4 out of 5 based on 21 ratings
Write A Review
106 Comments on “Contact Farberware Customer Service
  1. I purchased the 13 pc cookware setfor both me and my sister for christmas, we were surprised to find that the pot and the 2 pans had rust after washing them, the 2 knives and the baking pans as well as the skillets are great but, wondering what to do about the pots and pans, please contact me at my email

  2. I recently received a faberware knife set as a birthday present I also was shocked when the knives rusted so easily was not pleased with this product

    • I also received a farberware knife set as a gift. The knives are all rusting since the first time I used them. I had farberware knives before and this didn’t happen. I am not happy with the knives at all. There should be something done to rectify this.

  3. about a month ago i purchased a pro nylon short turner i used it a few times and it broke in half turning eggs. i hope you can help me regarding this matter thank you

  4. purchased slicer from walmart about 3 weeks ago and after using one the wire came loose and would not tighten up the second one did not even last slicing two slices before the same thing happened what ever happened to your good name and products will never buy any more of your products slim

  5. Worst customer service I have experienced. I just purchased a percultor and it has a rust spot after a week of use. Now I have to pay for shipping which now the unit is costing me more than what I expected and I could have purhased a more expensive one and not have any issues. I am very dissipointed. Last time I am going to buy Faberware products.

  6. Less than 7 months ago I contacted Farberware regarding a 12 cup coffee pot that I had purchased and was less that a year old. After a very frustratung wait of close to 40 minutes waiting for a customer service rep to speak with, I finally had to leave my number. They did call me back and after sending in the cut end of a cord they sent me a replacement pot. As I said that was approximately 7 months ago. Now the new pot they sent is exhibiting the same issue. The coffee is very weak and not hot. It did work properly for a short time, but now is no longer working properly. The first Farberware pot I purchased lasted me 20 years. In the past 5 years this is the 4th pot I have had issues with. I do not have time to wait on the phone for 40-60 minutes waiting to speak to someone. Farberware Customer service does have my contact information

  7. I purchased a 15 piece Soft Grip knife set and the second time washing them I notice rust on the blades of the knifes!… I have tried to contact someone to help with with this issue but I am not having any luck!.. If anyone knows who or how I can contact them let me know… Thanks

    • I purchased the same set a few months ago, not only do they have rust spots, three of the steak knives have come apart while I was using them! Be very careful the knife part will separate from the rubber handle.

      • I bought a Farberware 12 piece stainless steel knife set in june 2014 have found when put in water, water seeps into the handles and when drying water keeps running out. i’m having trouble contacting farberware company. have decided I will not be buying anymore of their products! as they have no concern for their customers!!!

  8. 2 weeks ago I replaced my old 8-cup coffee pot with a new one. The old pot worked beautifully, made a great cup of coffee and finally died. The new pot is made with inferior grade stainless steel. The coffee is not strong enough no matter how much coffee we add and the coffee grounds overflow the basket leak into the coffee. We have taken to using 2 filters, but to no avail. I am so disappointed in Farberware.

  9. Some time ago I had purchased Farberware Knives at Meijer, I was so pleased at FIRST, then as time went by my knives started to RUST. WHY? I would carefully wash and dry them buy HAND and replace them into the knive holder. Then they were rusting and after I dried them even more carefully I noticed water was coming from the handle, so when I was putting them into the holder water was running down which caused the rust. Who is responsible for this, and why did I have to pay for this!
    I have no receipt, no proof, only my word, that used to be enough. Where’s your word for backing your NAME?

  10. Purchased a Farberware percolator in Dec. 2011 through Amazon/Geros and it has quit working July 18,2013. Can’t return to Amazon, how can I be compensated for the Farberware faulty appliance that only lasted 16 months? I’m very disappointed, as I thought Farberware was a well made product.

  11. I received a silver knife set for Christmas. I really like it. I use the paring knife all the time. I was cutting a onion the other day and the knife broke and cut my hand, I was lucky it on cut it a little bit. The onion wasn’t that hard to cut but the knife was slicing crooked when it broke. I wanted you to know this happened. I would not want this to happen to someone else. Thank You, Nancy

  12. Just want Farberware to know that I will never purchase any product from your company ever again.
    The can opener I purchased has stopped working after about a month of use!! Really?? Do you people not try out your own products? I have read reviews as well and see that I am not alone in my can opener problem, but see people have other issues as well.
    OXO was recommended on Cook’s Country Kitchen. I will try them.
    Shame on you for shoddy products. You get no more of my money.
    Rosie Taylor

    • I have a similar can opener issue. The first one I bought broke after a short time, and Farberware promptly replaced it. The replacement broke on the first turn on the first 15-oz can I wanted to open. The return postage is nearly as much as purchasing another one. I don’t know what to do. I don’t want to be negative, but I feel like I’m just wasting time and money.

      • I have also bought a can opener and because it was Farberware I thought I was getting a good product. I guess I was lucky mine lasted almost two months before it would not grip the cans long enough to open. You have to keep attaching it every time you turn it to get the can open. After reading some of the reviews I’m just going to throw it away. I ALSO will NEVER by any FARBERWAR product.

      • Same here with a can opener. First use, I spun the knob and it completely broke off. A pile of junk. Wont be buying their products anymore

    • My can opener quit working within a few months. Not a happy Faberware customer anymore. Have many other items that are very old and very good. Think maybe all NOW being made in China.Very sad.

  13. I bought Farberware pots and pans 35 years ago and still have and use them last week went to Canadian tires in Toronto Canada bought a your can opener used it 6 times ,it has fallen apart to a points of six pieces, look at the packed which I still had it, MADE IN CHAINA. SHAME ON YOU ,WILL NEVER BUY OR RECOMEND YOUR CO AGAIN

  14. My tea kettle blew up this a.m. I have electric stove, burner was set on med low, spout was open and I left the room, and was preparing to make jello. Thank God I was not in the room and my little dog had just left the area as well. Scalding water went all over the kitchen area with the lid blowing off. It was a horrible experience. I have never had an experience like this before and I have owned several tea kettles. What happened?? The pot is approximately two years old, beautiful burgandy color, 2 1/2 quart size.

  15. good morning. i am 62 years old and love percolated coffee. i am truly disgusted with your coffemakers. do you not read blogs and complaints. your coffee makers are not what they were in the 1970’s. when are you going to wake up and fix the thermostats on them. they last anywhere from 12-18 months and then they’re shot. they dont finish brewing, coffee is warm and weak. there are enough of us out there that have used keurigs and mr coffee makers and all the others, but always come back to percolated coffee. with good reason! for us there is nothing like percolated coffee!! wake up and fix your problems. go public tell your faithful that you are launching a new and more reliable product and maybe you will win your following back. but since you people bought over farberware you ruined a beautiful product. time to blog this on social media to boycott you!!! sincerely, marjorie p.

  16. I purchased a stand mixer, and although it is four years old, I rarely used it. Today I took it out and the on-off button has disappeared and the release button won’t stay in. I thought I was buying a quality mixer. I am so disappointed with this produce.

  17. hello I am 64yrs old and believe nothing is better than percolated coffee. I bought the 2-4 cup percolator in 2010,2011,&2012. Each one lasted about 13mths.Today is oct 6 2013 and my percolater has stopped working.I’m done.farberware needs to fix this problem.I love this percolator,but I wont buy another one.$55 dollars is too much to spend on a coffee maker that only lasts 1 year.farberware quality has fallen off.

  18. We had your deep fryer for five years and we loved it, when it quit working we went out and bought the same one, to our surprise it lasted a month after using it three times, no box or receipt, we had to buy another one, we choose Presto cool daddy, we are to scared to buy your product again.

  19. I purchased a can opener from them and it stopped working after 3 weeks I was thinking surly this is just a glitch so I bought the very same product 1 month and it will not open a can. I have tried to contact them threw there web site and found its just a portal for their crappy products.. well never again I will surly preach and warn any and all friends and family about this !

  20. After reading other posts, I’ve decided to throw out my rusted Farberware whisk. The customer service site isn’t available probably because there is no customer service from this company! I’ll stay away from this brand in the future.

  21. I will never again use my money to support brands like Farberware.Customer service is a fake .Please stay away from this brand in the future. RUUUUSSSTTTT IN ALL PRODUCTS.

  22. Got your electric percolator as a gift from my daughter last Christmas starting using in June of this year and now it doesn’t perk all the way and the coffee is like colored water no matter how much coffee you put in. What a joke Im going back to the stove top percolator. Stop sending all your stuff to hina and maybe the Faberware name will once again be a household word. I live in Bronx and remember when Faberware factory was about 2 miles from my house on Bruckner Blvd.

  23. I had purchased a manual can opener awhile back and shortly after using it the handle seemed to not grip any longer, so I called an they sent me another opener very fast….. now the same thing is happening again. what is up with this product?

  24. I am among the many, yes many that think your coffee makers are the worst. My coffee is weak no matter how many scoops i put in. The leaks i have to pour over the sink. i too am going to use public social media to tell as many as possible about your product.

  25. My husband bought a farberware electric skillet a couple weeks ago. Last night while making a spaghetti dinner the glass lid shattered into my sauce wasting my money time and effort. Leaving my family having to find something else to eat was frustrating. I’d love to get my money back for my food and that skillet.

  26. I purchased a Farberware Stainless Steel coffee pot about 3 years ago and it has already stopped working. This was not cheap. One of the reason I purchased it was because it had water filters – but of course, a month after I had the coffee pot, you stopped making the filters. Now – after spending A LOT of money on this appliance, it has stopped working…what a rip off. I will not be replacing it with another one of your products. I should have stuck with Mr. Coffee that lasts a lifetime!

  27. well..i was going to ask about warranty info for my scissors but after reading how many people are frusterated with your company and its products ill just throw them away and choose a more reliable brand.

  28. Farberware has always made products we could rely on…..my mother had many products….recently,my wife bought a can opener for about $15.first time using it would not open a can.I tried and noticed pieces of metal chipping off the gears….are you kidding me….Did you eliminate your quality control dept.?….if it was made here ,shame on us….if made elsewhere ,shame on you…..another trusted name lost to greed…..we ,meaning all my family and friends will never buy another product of yours.!

    • Kevin, I totally agree about the PAST products being quality… I also bought the can opener that doesn’t leave sharp edges on the can and within a short amount of time it was leaving little bits of metal and refused to finish opening the can… the gear kept slipping and the wheel that is supposed to do the lifting to help the gear teeth grab, will NOT TURN! Ugh. If the thing worked properly, it would be worth the money but it doesn’t.

  29. I purchased what i thought was going to be a great Sanchoui knife & a professional hand can opener. The knife wouldnt even cut an onion, it was so dull, and the can opener i took back because i couldnt even open 2 cans of green beans for Christmas. I had to borrow a good knife and can opener from my neighbor. Needless to say, i had to return the items i purchased at walmart. Do not believe i will try another product or recommend farberware to anyone i know. Very unhappy with the two products i had to return.
    Tonya

  30. I have tried to contact Farberware Customer Service by e-mail several times and the e-mails were returned(????) I called customer services and was placed on hold for 40 minutes, when I gave up. Is there anyone at the other end of the ‘wire’?

    Jim

  31. Recently purchased a Farberware 8″ Nonstick EGG Poacher cookware; A serious burn to the fingers and /or hand and body can result if the person tries to remove the lid to check on or remove the eggs from the unit. I would suggest that a Teflon or other non-conductive knob/handle be incorporated as a part of the lid. We are very happy with the cookware other than the recent accident my wife had. Thanks Paul

  32. About a month ago, I purchased one of your can openers. In brief, it doesn’t open cans – at least not after the first can – in under 10 minutes of re-doing the cut over and over while can contents spill everywhere. The cutting wheel continually skips off the can. I’ve tried greasing the wheel, changing the angle, holding the opener as hard as I’m able. Nothing works.
    Unfortunately, I threw away the receipt and cannot return the product I paid 10.99 for PLUS 12% sales taxes…a total of $12.30. As far as I can remember, it was the first Farberware product I’d bought and did so because I thought it was a good brand-name. Never again. If you can’t manufacture a simple can opener, why should I trust any other Farber products?

  33. Having now read all the other customer complaints, all I can say is that the company needs – and deserves – a few successful class actions suits. Maybe THAT would smarten it up.

  34. I have been a loyal customer to Farberware for 57 years. I have my original pots and pans and I have lauded the product to all who would listen. Now the coffeepot is another matter. I have replaced the coffeepot too many times and I am unhappy with the results. My newest one is NO GOOD! The heating element doesn’t work properly and the coffee is tepid. What can you do?

  35. Several years ago I purchased a set of Farberware Millennium skillets with a non-stick coating. These 8 1/2″ and 10″ skillets were advertised with a “life time” warranty and the non-stick coating was described as suitable for use with metal utensils.

    The non-stick coating is now coming off the skillets and they are certainly no longer “non-stick”. It is impossible to reach Farberware Customer Service directly to discuss my options. The automated Customer (no) Service line simply provides an address where I can mail the skillets (at my own expense) to Meyer Corporation for their evaluation.

    This is basically NO CUSTOMER SERVICE in my opinion. I would recommend that customers NOT PURCHASE THIS PRODUCT. The company makes excercising one’s warranty rights difficult or impossible (and expensive!)

  36. While I have had your Farberware pots and pans for 46 years, knives for at least 15 years, I am having a problem with my Farberware hand can opener. I’ve had it less than 1 1/2 years, and the wheels no longer engage to turn to open the cans.

    I am very disappointed in a product that had such a good reputation.

  37. After having a set of kitchen knives for the past 5 years I decided to get a set for my daughter.She has had them for 2 months and hand washes them…they have gone rusty and pitted. Could not get the link to a web site for them. Never will I buy any Farberware products again

  38. I recently purchased Farberware classic cookware. I am not happy with the handles and find an edge on each handle that slices into my finger. I called customer service and am still looking at where to find someone to help. This cookware is unacceptable.

  39. I purchased Farberware knives, within a week the blades where covered in rust. I hand was and dry my knives but no matter how much I dry them water continues to run from the handle down the blade. I am very disappointed with this product.

  40. I would like take some time to let you know that I returned a “classic 3qt pot” because of a broken handle. Let me say that the pot was a few years old, you returned to us a brand new “classic 3qt pot” no questions asked. I say that’s excellent customer service—-thanks

  41. I have been using your products ever since I have been married 46 years, however I have sent in at least 4 rebates for different products and have b
    Never received one, so I am not a happy person which leads me to try other products other than yours. This is not very good customer service.

  42. Hopefully enough people will read these comments and stay away from Farberware products. Yes, there was a time when this was THE brand to buy. In my family, the name was synonomous with coffee makers. Now, if they last a year you’re very lucky. So for me, it’s back to the stovetop for percolated coffee.

  43. I would be more likely to praise a product than to be negative,BUT– on 3/1/2014 we bought a Farberware 5 cup coffee maker. We have used it since with no problems until this morning {3/12/2014} when it quit. The timer works- but it will not start the warming cycle. I will not use $15 worth of gas to take it back to the store where we bought it for $19.95. We all forget the old saying; YOU GET WHAT YOU PAY FOR. Sometimes a ‘bargain’ is not really a bargain. Sorry. Going shopping today.

  44. I currently have a 3qt pot that has a loose screw and it has been that way practically since new 3 yrs ago. Here’s a bit of history – we were married in 1958, my husband was enlisted Air Force and we lived on $79. a month. Our Christmas, Anniversary, B’day gifts to each other were Farberware pots until we had a nice complete set.I loved my pots & pans, so much so that we recommended to all of our children, and they each got your pots when they married. Now here’s the SAD part – our kids decided they’d surprise us with a replacement complete”new” set – a gift from them. My heart sank– not only did I love my “old” pots but there was also a lot of sentiment. I could not bring myself to tell them of my disappointment as I checked my cupboard & saw that my treasured pots were gone.SAD STORY:( ?? & even sadder because my “old” pots were a much better quality. After 50+ years of service still looked better than my new ones & there were NO LOOSE SCREWS. My husband keeps regularly tightening the loose screw and I’m afraid that one of these times , when I have a pot full of hot soup, the contents will end up on the floor or worse yet scalding me. I’m sure my “old” set had a lifetime warranty. Please advise if any warranty exists.

  45. I purchased a 12 piece cookware set and the picture on the box was cream color. Imagine my surprise when the person I have this to as a gift opened it only to find it was silver!!!! Did not match their kitchen and was the last set at the store. I was very disappointed.

  46. We have two of your can openers. Both of them are a problem. With the black one the black handle split, so now it no longer works. The yellow one does not seem to cut deep enough. It seems that the cutting wheel does not go deep enough.

    Thanks Walt & Judy

  47. Can I get an reply? Is the cookbook available for the open hearth indoor electric rotisserie broiler grill???

  48. Their 5 c coffee pot is the worst design ever,the measures inside are too hard to see,filling by carafe is too much,pouring with the lid on to avoid the streams from the side of the lid leave the hand in hot steam, the “on ‘ button is so small it has to be pressed with a finger nail…..any way to get my money back ?

  49. Just wanted to add a comment about the manual can opener we purchased from Farberware. Bought one. Worked on 2 cans. Called Farberware. They replaced with a new one. It worked on 1 can. Handle and gears started skipping again. Have gone to Bed, Bath, & Beyond. Hopefully we will have better luck with this one.

  50. I have a farberware kitchen knife. the handle tore and is unuasable. The knife has a black handle which is a rubbery type. The blade is5 inches long with divot-type things along the lower edge of the blade. It was a gift so I do not have the receipt for it. I like Farberware products and liked the knife. Is there any type of warranty on this? Thanks

  51. I purchased my first ever Farberware small no stick frying pan or so I thought. Followed the directions as to cleaning and not using spray products etc. The directions also stated not to use anything on non stick cookware. It’s definitely not non stick because everything I’ve cooked in this frying pan sticks. Guess the only way to have the food not stick is to use oil or butter which I do not cook with. This is by far the worst product as far as cookware goes. Have even purchased cheap non stick cookware as well as T-fel (that is the best) with no problems of anything sticking. Only purchased this because I needed a smaller fry pan.Called customer service and they told me they couldn’t replace or refund and then proceeded to hang up on me. G

  52. I didn’t finish my previous comment. Was saying after they hung up on me, GREAT CUSTOMER SERVICE. Farberware won’t get my business ever again

  53. SOMETHING IS WRONG WITH THE LARGE FRY PANS, JUST TOOK BACK ONE OF ANOTHER NAME WITH THE SAME PROBLEM, SO GOT FARBERWARE INSTEAD, GOT THE 3-PIECE PAN SET, THE SMALL AND MED. PANS ARE FINE BUT THE LRG. SKILLET, GOES UP ON THE OPPOSITE SIDE FROM THE HANDLE ABOUT AN INCH OFF THE COOKTOP! I HAVE TO KEEP SOMETHING UNDER THE HANDLE JUST TO KEEP IT LEVEL ON THE STOVE! CHANGE THE DESIGN FOLKS, I SHOULDN’T HAVE TO DEAL WITH THAT EVERYTIME I WANT TO FRY SOMETHING IN THIS LRG. PAN……I WON’T DEAL WITH TAKING ANOTHER SKILLET BACK AGAIN, BUT THE NEXT TIME I WON’T BE BUYING A LRG. FARBERWARE ONE……

  54. I just recieved a 8″ nonstick skillet as a gift with an easy clean teflon sticker glued on the cooking surface of the pan which cannot be removed even after soaking for an hour. Someone is using the wrong glue and you owe me another skillett.
    Henry Hofmann

  55. Another of your electric coffee makers that has ceased to perk!
    It is not a year old and the coffee is weak and tepid. The telephone number for Salton leads me to another company. What is wrong w a company that used to be respected and a household word! I’m done with Farberware products . I also wasted $13 on the can opener, which did not function….

  56. I bought a simple ice cream scoop trusting Farberware for some longevity, but was surprised that after perhaps 15 uses it has started to corrode in the center of the scoop. No more hand gadgets from them for me!

  57. I bought a 12 piece cutlery set after having a fire in my apartment. I have had the set less than a year and all knives are covered with rust. The worst part of it is that customer service is useless. I will never purchase anything with the Faberware brand again.

  58. I got a Farberware waffle maker for xmas (as a gift), I used it about an average of twice a month. After 6 months it just quit working in the middle of making waffles.
    I got a Farberware deep fryer yesturday, I am keeping the box and recite in case it too stops working.
    I don’t think Farberware is as good as it used to be. They are making things cheaper and their products don’t last long. I would rather pay a higher price for a better product, that last longer.

  59. We are old farberware customers with many of there old products that work fine.We brought an electric tea ketel that leaked after 3 months and quit after 3 more. Well the wife liked the idea so she figured it a fluke and got another ,it lasted 6 months and literly fell apart ,leaked, top broke on its own and final stoped all together. Farber and salton have gone chinese and are nothing but junk products they dont even back up!
    DONT BUY IF YOU EXPECT A DECENT PRODUCT.

  60. Purchased a BBQ tool for picking up and flipping ribs etc. after the first time the tip fell off and dropped into the BBQ and caught on fire. Had to rescue the tip before it spoiled the meat on the grill. Shame, Shame, Shame.

  61. WOW!!! These reviews are sad. I wanted to let you know I THOUGHT your products were supposed to be really good BUT I personally came to find out recently that looks can be deceiving. I purchased a can opener & garlic press…..both are horrible!! Shame on you & your products. My 10 yr. old products (another company) work better than your new ones. Very, very disappointed.

  62. I have purchased a Farberware garlic press and the handle broke while i was pressing my garlic! When i saw the farberware name i thought i was getting a reputable product! I sure hope you stand by your name and replace this shoddy product free of charge it is not worth for me to pay to return this product to you unless you cover the cost.

  63. purchased a can opener. what a rip-off. used maybe six times. should have bought a $1.98 el-cheap-o.NO MORE FARBERWARE FOR ME!!!!!!!!!!!!!

  64. I PURCHASED A FABERWARE 5 CUP COFFEE MAKER 2X’S NOW. BOTH QUIT @ 6 MONTHS. TODAY I TRIED TO RETURN IT TO WALMART & THEY REFUSED TO REPLACE IT BECAUSE IT WAS 3 DAYS PAST 6 MONTH RETURN POLICY ! THIS REALLY STINKS !

  65. I HAD A FARBERWARE ELECTRIC PERCOLATOR FOR 17 YEARS.IT STOPPED WORKING.NOW I NEED A NEW ONE EVER YEAR.MY FAMILY WOULD NOT BUY ANY OTHER NAME BRAND BUT FARBERWARE .BUT NOW I THINK I WILL TRY ANOTHER BRAND .PLEASE COME BACK TO THE USA AND MAKE FARBERWARE A HOUSEHOLD NAME AGAIN

  66. #103744 coffee maker is the biggest rip off I can think of. The coffee is weak, cold and the grounds are not even wet. When you go to the web site…. It says it isn’t properly installed. I will call the phone number every day for the rest of my life until something is done to get my full payment returned

  67. I bought a personal blender, used it less than 10 times and the lid got stuck on the cup. This is my 2nd complaint because I have not heard from anyone. I had to throw away the cup and lid because it was stinking up my entire home. Now I have a bad product I cannot return since its missing pieces. I should have went with a better brand, got what I paid for I guess.

  68. CRAP!!!!!!!!!!!! this company is the epitome of “YOU GET WHAT YOU PAY FOR!” It is junk. I am on my 6th can opener and second set of cookware- in less than a year. I have had nothing but bad luck with the company–spend a little more and get a better product.

  69. I had bought a Farbarware can opener. The handles were large and fit my arthritic hands very well. It was a great opener for a month. Then I tried to open a can of coffee, and the turner let go inside where the gear seems to be. I wanted a replacement, but after reading the complaints about these can openers, I’d like my payment back. I have no receipt. What happened to the quality products you used to handle???

    I’ll await your reply.
    Jenny Kronberger

  70. Their may have been a time when your company actually took pride in the products that you manufactured no matter how small or big, but after having bought 3 or 4 of your manual can openers, ( starting at about 3.99 to my last purchase costing 9.98 plus tax ), i can be sure that this is no longer true.The plastic turning apparatus that is used to open the cans is made to such an inferior standard that no matter the price range the most service you get out of it is 3 days ,(if you’re lucky)! I Can see from the majority of the commments that theres not a whole lot of complements as should be the case with shoddy workmanship.

    • I purchased a Farberware manual can opener. when the first one quit working, i figured it was a fluke and tried a second. it too quit working after just a couple of uses. both times the black plastic handle got a crack in it and would no longer turn properly. i bought another manufactors brand and have had no more issues. i would like my money back but after reading all these messages i’m not going to hold my breath. i have bought my last faberware product.

  71. On 9/18/13 purchased a Farberware Coffee maker and a 4-slice toaster. I had to return the first coffee maker as it would not come on. I swapped it thinking it was a fluke. On 7/30/14, less than a year this coffee maker quit working. I did not try another Farberware coffee maker. Today the toaster is just shy of one year and it died this morning. This infuriates me that I spent $80.00 for these appliances and they did not last one year. I will not trust Farberware again. I would like for a representative contact me.

  72. My can opener stopped working on the first day ! somebody please get bak to me I new a new one shipped to me as soon as possible. I need you to make this right , I payed a crazy amount for your cab opener because I figure it would be the best.

  73. I purchased the Farberware dishwasher safe 12 piece hard anodized cookware set in 11/13. I could not be more disappointed in the shape that they are in now. They look like my T-FAL after 10 years of use. This set should of held up much better. The pots/pans are peeling off on all the edges and inside. The outside color is now dull. The lids do not fit very well. I would like a replacement product. Please contact me asap…

  74. I don’t know why you can’t make a coffee pot that puts the coffee in your cup. No matter how you pour half of the coffee goes all over the counter. Slow, fast, one side of the cup. Your coffee pot stinks. Why can’t you create a pot that puts the coffee in the cup not all over the counter?

  75. After reading the reviews Farberware IS NOT the company I thought it was. I think I’ll go back to Mr. Coffee. Were any of these reviews taken care of? I will never give them a 2nd chance that some of you did. If they can’t make a coffee pot that puts the coffee in the cup I don’t believe I’ll give them a 2nd chance.

  76. In the spring of 2014 I purchased a set of Farberware pots. Five days ago the two quart pot was being washed and the handle just fell off. Can you imagine what would have happened if I had just been cooking something hot and the handle fell off? It’s very upsetting to think that someone could have been burned by the hot contents of that pot. This should never have happened.

    I have Faberware which I purchased almost twenty years ago. No problems. As of this date I will no longer consider Faberware as my go to company when purchasing kitchenware.

  77. In the spring of 2014 I purchased a set of Farberware pots. Five days ago the two quart pot was being washed and the handle just fell off. Can you imagine what would have happened if I had just been cooking something hot and the handle fell off? It’s very upsetting to think that someone could have been burned by the hot contents of that pot. This should never have happened.

    I have Faberware which I purchased almost twenty years ago. No problems. As of this date I will no longer consider Faberware as my go to company when purchasing kitchenware.

  78. I am not happy with your product, when I use the pots the steam comes from around the lid and runs onto the handle and on my stove and it doesn’t matter if I have it on low heat. I have never had this problem with other pots I have used.

  79. Love your 4-6 coffee pot….all my guests swear it makes the best coffee. I am on number three over 30 years. Recently I notice sometimes the coffee as not as hot as it should be…other times it is fine. Is it time for a new one??

  80. I do not have a good review of your product.. I purchases the set of the Santoku Knifes, took out of the package and hand washed… Sliced one little garlic clove and the blade broke right off of the handle.. I was very disappointed in this product!

  81. I bought a farberware toaster in Jan. of 2014, three months later the wire that holds the bread broke on the right side, the heating element does not heat well. My bread comes out barely warm even though it’s on the highest setting. I thought if I spent more money to get a good product, it would last longer. Wrong! I am very disappointed in your product, I would never buy a four slice toaster from farberware, again!

  82. I recently received an electric percolator coffee pot. It does not heat, the red light comes on after a few minutes, like it senses that it has completed the perk cycle, the light comes on to show the coffee is kept warm. It NEVER perked. Very disappointed. If anyone cares I can be contacted at the email address I provided.

  83. In May I purchased a Farberware toaster, convection, rotisserie oven. This was a replacement because GE no longer made this product. I kept my GE for two years. This one lasted four months or less. I had to call to replace the crumb tray due to the tray kept warping (it burned two holes in it twice). Now I have two trays with two holes and the rotisserie no longer works. THE PRODUCT IS NOT UNDER WARRANTY. The quality is far from the previous manufacturer (GE).

  84. I got a FABERWARE can opener that opens the top of the cans from WALMART about 6 mo’s a go now it can not do any thing now. I well not in any way buy FABERWARE products no more but all so we all no that WALMART buys very cheap made products and sells it at today market price and dis not back them up just like FABERWARE products very cheap made products. this tell us what kind of people at FABERWARE & WALMART are !!!!!!!!!!

  85. Bought 3 of your can openers. Each is defective. All broke on the inside of the handle within a week. I always respected your brand. You seriously need to fix this. I imagine a lot of people are going through the same experience.

  86. I had my farberware pots for 38 years my daughter bought me a new set 2 years ago they are horrible you cant get them clean I used brillo and baking soda still not completely cleaned I need a new pot set.

  87. On 9/21/14, I purchased you Farberware knives and figured they were Stainless Steel. They are not. They rust if not cleaned and dried immediately. I have sworn by many of your products for 38 years and this is my 1st bad experience. I hope it is my ONLY bad experience.
    Any solutions for me? I have a box that I can send these defective knives to you. I need Stainless Steel. ;)

    copy and receipt mailed 11/22/14 to Farberware…

  88. Hace unos meses compre el horno en walmart no tengo recibo pero esta lleno de moho el techo y cae sobre la comida….tan buen equipo y por dentro se puso fatal….soy una persona muy enferma que vivo sola y me es necesario…por favor necesito que me lo remplascan ….gracias por la ayuda que me puedan brindar…

  89. My mother bought a knife set and on Thankgiving I was using one of the knives to cut potatoes. While cutting the knife broke at the point where the handle and knife meet. I did cut my finger from the plastic handle, luckily it wasn’t the blade. Moving on to a new product!

  90. My parents owned a Farberware coffee pot that landed in my kitchen upon their passing. It had some serious perk miles on it and I continued to used it until one day it just died. I purchased a new 8 cup and within a year it began doing reheats while undisturbed. I called and the representative told me to stop using it and a new pot would be sent. The new pot was a 12 cup and within the past three months I have had to jiggle the cord to get contacted. It doesn’t do random reheats but it does lose electrical contact and I return to a lukewarm coffee pot. I call for a new cord on Oct 16 and was told their was a 6 week backorder. Today it has been seven weeks and upon calling I learned it was still backordered. An offer was made to purchase a new pot which I did (but not happily) and leave the cord order active just to have a back up. This will be the third pot I have purchased since my parents pot quit working. It has also been less than six years. We all know where everything is made today and it is obvious that we are importing junk. Wake up Farberware because the next time I will be purchasing someone else’s product.

  91. I purchased a set of steak knives and 2 paring knives less than 2 weeks ago and I noticed that they were starting to rust where the blade meets the handle. I thought that the knives were made out of stainless steel, so why are they rusting? I guess they are not as good as I thought.

  92. Truely disapointed about the coffee maker I bought. It has a chlorine filter , which is a big sale point on their info site , but unfortunatly you cann’t find a replacement filter anywhere. I have spent over an hour going to any site I could on the internet. Guess its time to get a maker I know I can find the replacement parts for.

Tell Us What You Think! Post Your Comment Below:

Your email address will not be published. Required fields are marked *