Contacting Discover Card Customer Service Center
There are four top credit card companies. They are Visa, Mastercard, American Express and Discover Card. Customer service information for the Discover Card is extremely simple to locate. This was a breath of fresh air as many companies require customers log in to their account before accessing information.
Phone Contact Numbers
If you need to contact Discover Card for customer service purposes, you can use one of the numbers listed below.
Discover Card customer service (US): 1-800-347-2683
Discover Card customer service (outside US): 1-801-902-3100
There are two mailing addresses listed on the main Discover Card customer service website. One is for payments and the other for customer service contact.
Discover Financial Services
P.O. Box 6103
Carol Stream, IL 60197-6103
Customer Service Address:
Discover Financial Services
P.O. Box 30943
Salt Lake City, UT 84130-0943
If you want to find out more about Discover Card, locate the best card for your needs or simply access your account and customer service, you can visit the main Discover Card website at https://www.discover.com. Discover Card is issued by the main company, not different financial institutions, so all information you need, including the application for your own Discover Card, are available from the main website.
Customer Service Email
According to the Discover Card website, customers must log in to their account before sending a secure message to customer service via email. This allows the customer service department to better process the request because personal information can be securely sent to the customer service representative.
You may be able to find out answers to customer service questions, as long as the question does not require access to your Discover Card account, using the email@example.com email address. However, this email address is typically used to contact a technician for website help.
Discover Card’s customer service line, located in the USA, is based in Salt Lake City, Utah. When we called the customer service department, the line was answered by an automatic response. The automated system provided us options for account members and for online support. We were unable to push 0 for a direct link to a Discover Card customer service representative. After waiting for approximately 2 minutes, our call was answered by a representative speaking clear American English. After gathering some basic information about ourselves and our account, our question was answered. We also sent an email to firstname.lastname@example.org and are still awaiting a response.
Have you used a Discover Card? Have you called the Discover Card service line? Tell us your story.