Contact Dallas Morning News Customer Service

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Contacting Dallas Morning News Customer Service Center

Contacting Dallas Morning News Customer Service Center

The Dallas Morning News is a periodical published daily with news and information relating to the lives of customers in the surrounding area as well as the state/nation. The company was founded in 1885 as a subsidiary of the Galveston Daily News. If you want to reach out to the customer service department in order to discuss concerns or voice questions, you can connect by phone, traditional mail, mail and through social media.

Contact Info:

Phone Contact Numbers

  • Customer Service: 1-800-925-1500
  • Corporate Headquarters: 1-214-977-8222
  • Digital Customer Service: 1-214-745-8383
  • A.H.Belo Shareholder and Investor Relations: 214-977-2248
  • News, Sports, and Editorial: 214-977-5126
  • Wedding Guide: 214-977-8123
  • Reader Comment Line: 214-977-7060
  • Press Release: 214-977-8456
  • Denton Record Chronicle: 214-977-6836
  • Briefing: 214-977-8333
  • Al Dia: 469-977-3740
  • FDLuxe: 214-977-8081
  • Neighborsgo: 214-977-8042
  • Back Copy Request: 214-977-8383
  • Shipping and Receiving: 214-977-8073
  • Blind Reader Assistance: 214-977-7668
  • Dallas Morning News Spelling Bee: 214-977-7330

Mailing Address

Dallas Morning News508 Young St.Dallas, TX 75202

Official Website

Customers visiting the official Dallas Morning News website http://www.dallasnews.com/ have the opportunity to read the news of the day, instead of purchasing the print edition. There is information relating to local, state, national and global news; there is also information relating to business, sports, entertainment, lifestyles and opinion pieces. If you are a subscriber of the Dallas Morning News, you can access additional information when you sign into your account on the Customer Login page.

Social Media

Throughout all of the social media pages, there was news and information, similar to the content on the website. There was little in the form of conversation resolution. The conversations we did see were resolved in more than five (5) business days.

Customer Service Email

Although the Dallas Morning News provides several email address, we sent a message to the customer service department using the general customer service address. Our message centered on the hours of operation, considering this information was not available on the website.

Our Experience

We had the ability to connect with the customer service department in less than 30 second. After calling the customer support hotline, we pressed zero (0) and reached a live customer care agent. Throughout the conversation, we discussed canceling subscriptions and the applicable fees. The agent explained the cancelation process and eased our concerns. The overall experience was perfect. The agent was quick to respond and knowledgeable about the policies and procedures. Our experience was perfect, was yours? Take a moment to share your thoughts with us in the comment section.

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Rating: 4.0/5 (1 vote cast)
Contact Dallas Morning News Customer Service, 4.0 out of 5 based on 1 rating
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7 Comments on “Contact Dallas Morning News Customer Service
  1. This morning there is another 18 wheeler accident over lake ray hubbard shutting down another roadway. When are the City, County and State leaders going to slow down these big rigs. I was on my way home on LBJ on Thursday and there were 2 cement trucks speeding in the fast lane. I sped up to them and they were going over 70mph on that tore up hwy?? How may more lives and property damages are we going to take before something is done about this situation. Most other large cities have fixed this problem when are our leaders going to do their part.
    Concerned Citizen

  2. The newspaper arrives later and later each day. And today, no paper at all. The guy drove by. It makes no sense taking a newspaper that I can’t read because it either comes too late or not at all. I’m certain that this comment will be ignored.

  3. I am very upset with the neighbors go section thrown in Mesquite. The paper and the editor of neighbors go has lost touch with the city of Mesquite and its residents. The papers just pile up in the yard, streets or used for fire starters in the winter. Mrs Declerk will not return calls or be as involved as the last editor was. Its like she doesn’t like us here or let us post in the sounding off section. please help!

  4. Today I received my credit card statement with the Dallas Morning News annual charge of $344.76 for my daily subscription. I noticed on the internet that your annual charge is $322.00. I called Customer Care and talked with Jackie who explained that the $322.00 amount was for new customers only. If that is true, I am deeply hurt and offended, inasmuch as I have been a loyal subscriber for 62 years, and I feel I am being punished and not appreciated for being a long-time, continual customer. Now that I am 83 years old and exist on Social Security, the newspaper is very important in my daily life, and I think my being a faithful customer should be considered.

  5. There is a scam going on by Publishers Billing Association. I received a bill from them for renewal to the Dallas Morning News for $599.95. I don’t have a subscription and never did. This is a scam and Dallas Morning News should get their legal staff to investigate this and not only sue them, but get the police involved in this and get these people prosecuted for fraud. They are also ruining the reputation of the Dallas Morning News.

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