Contacting Cablevision Customer Service Center
Cablevision is a cable television, Internet and home phone provider. The company was founded in 1973 in Long Island with less than 2,000 customers. Today, Cablevision is a much larger company with ties to the AMC television network, Madison Square Garden and Clearview Cinemas. Customers can visit the Cablevision website to learn more about bundles and services and to contact customer service. It appears that Cablevision has now merged with Optimum because some of the links on the Cablevision website open on the Optimum Cable page.
Phone Contact Numbers
Phone contact numbers are listed by city and area – not as a whole for the company. If you live in New York, New Jersey or Connecticut, you should visit the online Phone List for more information on your local contact number.
- Bridgeport: 1-203-336-2225
- Easton: 1-203-452-0097
- Litchfield: 1-860-567-3103
- Norwalk: 1-203-847-6666
- Orange: 1-203-562-4955
- Redding: 1-203-438-7783
- Stamford: 1-203-348-9211
- Bayonne: 1-201-436-2500
- Bergen/Cresskill: 1-201-262-8600
- Elizabeth: 1-908-353-0404
- Hamilton: 1-609-586-2288
- Hudson County: 1-201-798-6060
- Matamoras: 1-570-491-4837
- Monmouth Optimum: 1-732-367-2582
- Monmouth Seaside: 1-732-830-1103
- Monmouth/Wall: 1-732-681-4100
- Morris County: 1-973-398-5757
- Newark: 1-973-622-6150
- Oakland: 1-973-279-6660
- Paterson: 1-800-877-8849
- Raritan Valley: 1-732-548-2400
- Bronx/Brooklyn: 1-718-617-3500
- Long Island East: 1-631-267-6900
- Long Island West: 1-516-364-8400
- Matamoras: 1-845-856-7738
- Ramapo: 1-201-236-9712
- Rockland: 1-201-236-9712
- Warwick: 1-845-986-2069
- Wappingers Falls: 1-845-297-3333
- Westchester, Northern: 1-800-577-2225
- Westchester, Southern: 1-914-777-9000
- Westchester/Yonkers: 1-800-868-9840
Contacting Cablevision by mail is simple; just address your communication to the corporate headquarters.
Cablevision Systems Corp.
111 Stewart Avenue
Bethpage, NY 11714
The Cablevision official website is http://www.cablevision.com/, but much of the information about the company is available on the Optimum website here: http://www.optimum.net/Support?visitType=searchNaturalFromCVC.
From the official Cablevision main page, customers can access their account, make a payment and view the site in Spanish. There are services for both residential and business customers.
Customer Service Email
There is no contact email address or contact us page on the Cablevision website. All contact information is listed on the Optimum website. You can contact Cablevision customer service via the Optimum website using the Email Contact Form.
We’ve contacted Cablevision in hopes of finding out a customer service address and email address. We’ll update response time and any information we’re given when Cablevision responds.
When we called Cablevision, the automated system read our phone number and asked if that number was associated with our account. We pressed the number for no and the system demanded a phone number. We pressed 0 multiple times before finally being transferred to a customer service representative. When the call was finally answered, more than three minutes into the call, the agent spoke with an extremely strong accent. We asked for the corporate mailing address and we were placed on hold for more than two minutes before the agent finally admitted that she did not have the corporate mailing address.
Was your experience with Cablevision better than ours? Tell us how their customer service department worked for you.