Contacting Buffalo Wild Wings Customer Service Center
Buffalo Wild Wings is a corporately owned and franchise restaurant specializing in chicken wings. The atmosphere of the restaurant is casual, where customers can come as they are. The company began in the early 1980’s and has since grown by leaps and bounds. Buffalo Wild Wings now has more than 650 locations across the United States.
Since the lure of the company is the customer experience, Buffalo Wild Wings values the opinions of its customers. When a customer has questions or concerns, the company provides multiple avenues so customers can contact the customer support team. Customers can connect with the customer service department by phone, email, traditional mail and through social media.
Phone Contact Numbers
- Customer service: 1-800-499-9586
- Corporate headquarters: 1-952-593-9943
Buffalo Wild Wings Corporate Headquarters5500 Wayzata Blvd, Suite 1600 Minneapolis, MN 55416
Visit the official Buffalo Wild Wings website https://www.buffalowildwings.com/ to order gift cards, find promotions, shop, review items on the menu and have fun. The main page allows customers to play interactive games and also find out invaluable information relating to the company. Customers without a local Buffalo Wild Wings can search the store locater in order to find a location near you.
Customer Service Email
Customers wanting to communicate with the customer service department by email can do so here: http://listening.buffalowildwings.com/contact.php. The company allows customers to voice questions and concerns which are general or specific to particular location. We asked a relatively general question, what are the hours of the customer service department. We received an immediate automated response stating a representative would respond, but no time was provided.
One of the better customer service experiences we encountered was with Buffalo Wild Wings. Although the customer care hotline featured the traditional options in order to better direct the call, we were able to connect with a live agent in less than 30 seconds. Typically, we wait several minutes prior to speaking with a customer service agent.
We asked the customer support team how to check the balance on gift cards. The agent gave us a link on the website which shows the process as well as the phone number which provides customers with their balances. In total, our call lasted less than 90 seconds. We enjoyed our customer service experience. How did the customer support team handle your concern? Take a moment to let us know in the comment section.