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Contact Belkin Customer Service

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Contacting Belkin Customer Service Center

Chances are, if you are connected to the Internet from the comfort of your home, you use a wired or wireless router. For the inception of the company in the early 1980’s Belkin has been one of the premier sources for consumer and computer electronics designed for use in the car and at home. The company continues to integrate technology in order to provide world-class products. With world-class products, comes an even larger responsibility to the customer.

The company is based in Southern California, but currently has offices across the globe, including, Hong Kong, Korea, New Zealand, Australia, Asia Pacific, Latin America, Europe, the Netherlands and the United Kingdom.

Contact Info:

Phone Contact Numbers

Customers can contact the customer service department or corporate headquarters here:

  • United States (customer service): 1-800-223-5546
  • United States (corporate): 1-310-751-5100
  • United Kingdom: +44 (0) 1933 35 2000
  • United Kingdom (customer service): 0845 607 7787
  • Canada: 1-800-223-5546
  • Australia: +61 (0) 4350 4600
  • Australia (technical): 1-800-235-546
  • Germany (customer service/support): +49 89 143405 0
  • Netherlands (sales) +31 (0)20 711 8000
  • Netherlands (sales/service): 0900 0400790
  • French: 0033 1 70064900
  • French (sales/service/technical): 08 25 54 00 26
  • Swedish: +46 8 510 630 00
  • Swedish (technical): 0771-400 453
  • New Zealand: +64 9 4152020
  • New Zealand (sales/support): 0500 235 546
  • Mexico: 001-866-231-0370
  • Danish: +45 3612 6000
  • Danish (technical): +45 70 12 24 03
  • Finland (technical): 97 2519123
  • Norway +47 815 00 287
  • Norway (technical): 815 00 287
  • South America: 54 11 46 62 11 28
  • South America (Argentina – technical): 08002220147
  • South America (Chile – technical): 12300208354
  • South America (Venezuela – technical): 8001009082
  • South America (Columbia – technical): 01800518607
  • South America (Peru – technical): 080052982
  • Brazil: 0800 888 8018
  • Singapore: +1 800 622 1130
  • Malaysia: +1 800 812 076
  • Philippines: +1 800 1441 0282
  • Thailand: +1 800 441 3318
  • Hong Kong: +852 3669 4000
  • Hong Kong (technical – Chinese): +852 3002 1318
  • Hong Kong (technical – English): +852 3071 3091
  • Japan: +81 120 532 372
  • Japan (mobile): +81 3 5767 6029
  • China: +86 21 6103 2000
  • China (Beijing): +86 10 8262 8960-203
  • China (technical): +1 800 819 0159

Mailing Address

Belkin International, Inc.
12045 E. Waterfront Dr.
Playa Vista, CA 90094

Official Website

The official Belkin website http://www.belkin.com/ provides a wealth of information regarding the products and services. Customers, new and existing, can register products, locate new products and even check recalls. A new feature of the site allows customers to make purchases. As always, Belkin provides several ways to contact the customer service department.

Customer Service Email

Customers wanting to submit a question via email are required to have an account. New customers can sign up for an account for free with limited personal information needed. After signing up or logging into your account, you can send an email using this address: http://en-us-support.belkin.com/app/utils/login_form/redirect/ask. Since the hours were not readily available for the customer service department, we sent an email requesting the information. The anticipated response time is less than 24 hours. We are currently awaiting a response. Additional methods used to communicate with the customer service department include:

Our Experience

Calling the customer service department was a bit of a pleasure. This is in direct contrast to the online forums claiming wait times hours long. After we selected the appropriate option, we were speaking with a customer service representative in less than 2 minutes. Although is sounded as if the representative was in a call center, we had no trouble breaking down the communication barrier. We asked if the company had a Live Chat available for customers. The representative gladly provided the link and ended the call.

When you wanted to understand your products or services, did the customer service department fulfill your needs? We want to hear your thoughts and experiences.

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Rate your customer service experience:
Rating: 2.3/5 (7 votes cast)
Contact Belkin Customer Service, 2.3 out of 5 based on 7 ratings
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5 Comments on “Contact Belkin Customer Service
  1. Hello,

    I am Lee Bee Ghee from Penang who took part in
    the giveaway contest on Belkin website. On reading
    the website, I understand that I had won the gift,
    which is a charger. Please let me know when the item
    will be sent to my Penang address. Thanks very much

  2. I got connected to a call center in india, and was dicked around for over 40 minutes. The representitive flat out refused to help me unless I provided several bits of personal information. I refused, stating that I had purchased this with cash and would register the product in my own time. I was requesting help with their product — didn’t matter who I was. Thankfully, my son is computer savvy enough to get thing straightened out after about an hour or so, but if he had not — I would be returning the product and buying another brand. (One with friendly and helpful customer service). I will no longer spend a dime on belkin products, and will advise of my experience to anyone who asks my opinion on this company. I give Belkin 1 star. 0 for the customer service, and only a token rating for the product itself, since it is actually working well once my son got it set up.

  3. Customer service is terrible!!!

    Empty promises from Supervisor Calvin…Michelle at the front desk is rude and not helpful.

    Can I post a huge negative star rating?

    Please take your business elsewhere. Thanks.

  4. I was told directly that the surge protector connected equipment warranty was only for Belkin products. I am still working on it. I did speak with a “Customer Service Manager” who was of no help. I called corporate and asked to speak with legal. Guess what. I got connected to customer service again. I am not giving up.

  5. I have had an awful time ordering just a phone case from this site. The so-called support page just leads around in circles. When I finally did find a number to call they said I needed to call a different one. I called the next number and was then transferred somewhere else. I just wanted to cancel an accidental order- it should not be difficult. Nowhere on their page is there a cancel order of any kind. The people I spoke to spoke over me, were rude and not helpful in the slightest. It was a terrible experience that I am still trying to get worked out. Do not order from them.

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