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Contact Anthem Blue Cross Customer Service

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Contacting Anthem Blue Cross Customer Service Center

Anthem Blue Cross is a health insurance company that operates in 14 states. The states that currently offer Anthem Blue Cross insurance include California, Georgia, Maine, New Hampshire, Virginia,

Colorado and Indiana. A complete list of states is available on the official Anthem Blue Cross customer service website. Much of the contact information for current insured customers is available after accessing your online account only, but there is some general contact information available.

Contact Info:

Phone Contact Numbers

Each Anthem Blue Cross customer service phone number will have different hours of operation. Many offers 24 hour automated assistance with shortened hours for Medicare-specific questions and issues.

  • California: 1-800-777-6000
  • Georgia: 1-888-208-2183
  • Maine: 1-800-585-0099
  • New Hampshire: 1-866-920-1391
  • Virginia: 1-800-304-0372
  • Colorado: 1-866-293-2892
  • Indiana: 1-888-641-5224
  • Missouri: 1-888-641-5224
  • New York: 1-212-476-1000
  • Wisconsin: 1-888-641-5224
  • Connecticut: 1-866-503-2829
  • Kentucky: 1-888-641-5224
  • Nevada: 1-866-412-9149
  • Ohio: 1-888-641-5224

Mailing Address

Anthem Blue Cross CaliforniaPO Box 9051Oxnard CA 93031

Or

Blue Cross Blue Shield of Georgia PO Box 9907 Columbus GA 31908

Or

Anthem Blue Cross and Blue Shield – Maine2 Gannett DrSouth Portland, ME 04106

Or

Anthem Blue Cross and Blue Shield – New Hampshire3000 Goffs Falls RdManchester, NH 03111

Or

Anthem Blue Cross and Blue Shield – Virginia2015 Staples Mill RoadRichmond, VA 23230

Or

Anthem Blue Cross and Blue Shield – ColoradoPO Box 5747 Denver, CO 80217

Or

Anthem Blue Cross and Blue Shield – IndianaPO Box 105187Atlanta, GA 30348

Or

Anthem Blue Cross and Blue Shield – MissouriPO Box 105187Atlanta, GA 30348

Or

Empire BlueCross BlueShield – New YorkOne Liberty PlazaNew York, NY 10006

Or

Anthem Blue Cross and Blue Shield – WisconsinPO Box 105187Atlanta, GA 30348

Or

Anthem Blue Cross and Blue Shield – Connecticut108 Leigus RdWallingford, CT 06492

Or

Anthem Blue Cross and Blue Shield – KentuckyPO Box 105187Atlanta, GA 30348

Or

Anthem Blue Cross and Blue Shield – NevadaPO Box 5747 Denver, CO 80217

Or

Anthem Blue Cross and Blue Shield – OhioPO Box 105187Atlanta, GA 30348

Official Website

All state-specific websites for Anthem Blue Cross customer service are available on the official website at http://www.anthem.com.

Customer Service Email

The Anthem Blue Cross customer service email address is the same for nearly all states. You can access the email portal at http://www.anthem.com/health-insurance/customer-care/email-us. From there, choose the state where you are insured and contact the customer service department. We were able to find a few dedicated email addresses for specific states.

Our Experience

Anthem Blue Cross customer service line is answered by an automated system. The system cannot be skipped by pressing 0, so you have to listen to all the options. If you just listen to the options your call will be answered by a representative. Lenor answered our call with a strong accent making it hard to understand his responses to our questions.

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3 Comments on “Contact Anthem Blue Cross Customer Service
  1. Here are my pre-existing conditions

    High Blood Pressure, High Cholesterol and Sleep Apnea.

    I’m currently on a Multi-Plan since I’m considered high risk. This plan is horrible. I’ve only used the discount prescription card that does absolutly nothing. I pay at least 700.00 for prescriptions. Let me know either yes or no because of the pre-existing conditions if I can be covered under an Anthem Plan. I also have mild depression which I’m being treated for. Thank you
    Bonnie Klimcak

  2. We recently moved out of state, changed ins. I had anthem at my work before we moved..wish i still had it. New ins. Has been nothing but a pain to get service from them..i called anthem customer service ..indpls spoke to someone named Amber..she stayed on phone ..did conference call to new ins. Helped me get coverage info. Cleared up..she went above and beyond to help us..we dont have anthem at this time..she also continued to stay on phone with me for at least 1hour after they would be closed.Please pass this on to a supervisor or human resources..A Big Thank You Amber..if we switch insurance co. It will be anthem..and it will be because of your great customer service..Thanks again..

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