Contact Customer Service

Contact Customer Service

Contacting Customer Service Center is a website for yard and landscape lovers. Seeds, insect control, watering systems and other garden supplies are available from the company. There is little information about the company on the About Us page – as it is used as a means of expressing just how important customer service is to the company and not as a means of telling the customer more about the company. According to customer service, all orders are guaranteed to arrive safely or the company will send a replacement at no cost to the customer.

Contact Info:

Phone Contact Numbers customer service is available to take product inquiry calls and orders by phone from 8 a.m. to 5 p.m. Monday to Friday EST. There are no weekend or holiday hours. If you need an RMA number you should contact customer service during normal business hours.

  • Customer Service: 1-866-215-2230

Mailing Address

The mailing address for customer service is different from the address listed on the mail order form. We have listed both addresses so you can write to everyone at the company. Attn: Customer Service 961 N. Liberty St. Harrisonburg, VA 22802

Or Attn: Customer Service 4061 Quarles Ct. Harrisonburg, VA 22801

Official Website

Check out for the official Y customer service website. The website is ultimately a sales website, so you will find more information about products than customer service. The Contact Us page lists contact information, but the Customer Service page at offers more detailed information about shipping, delivery, returns and ordering from the company.

Social Media

We did not immediately notice any social media pages for customer service on the official website, but we eventually found a Facebook and Twitter page via Times, an informational blog from

Customer Service Email

There is no contact form for customer service, but there is a direct email address customers can use to ask questions, complain about an order or compliment the company.

Our Experience

When you call customer service your call will be answered directly. There are no automated options or a system to wade through to waste your time. Anne answered our call in 15 seconds. She was extremely friendly and helpful as we asked her questions about various types of tomato seeds and planting seasons in the southern United States. We left the conversation understanding how, what and when to plant.

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