Contact Target Customer Service

Contacting Target Customer Service Center

Target is one of the largest major retailers in the United States. The company target audience is the upper middle class who want a product that is just as affordable as Walmart, but don’t want the Walmart name. Target stores are designed much like higher-end stores, but prices are moderate. Some Targets offer Starbucks, a small restaurant and a complete grocery side with affordable food and deli items.

to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

The Target customer service department is available to answer just about any product or order question you have. There are no customer service hours listed on the Contact Us page.

  • Customer Service: 1-800-591-3869
  • Product Information: 1-800-440-0680
  • Clinics and Pharmacies: 1-877-798-2743
  • Gift Registry: 1-800-888-9333 or 1-800-591-3869 (online registry)
  • Target Corporate: 1-612-304-6073

Mailing Address

The Contact Us page is limited in the information it provides to customers, but we were able to finally locate the customer service email address in the Privacy Policy.

Target StoresTarget Executive OfficesP.O. Box 9350Minneapolis, MN 55440

Official Website

Customers can shop, check order details and contact a customer care representative from the official Target website at The customer service information is listed on the Contact Us page. That information includes specialty departments, financial services and more.

You can also choose to visit other sites to contact Target customer service like Facebook or Twitter.

Customer Service Email

Sometimes it is easier to send an email, especially if the issue at hand is not time sensitive. The customer service email is not available to contact Target, but we did find an email form for the order department You can use this form if you’ve placed an order via Target online. If you need to contact Target for another reason, check out the HELP page for additional email forms.

Our Experience

The Target customer service phone number is for – not the Target stores customer service line. You can press 0 to be immediately transferred to an agent. There was no wait time at all before Nina answered the line. We asked Nina for the number for Target corporate. She did not bother asking why we wanted the number; she just placed us on hold for about 30 seconds and came back with the number for Target corporate. Customers can press 1 and then 1 for English or 2 for Spanish to reach the Target Guest Relations department.

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536 Comments on “Contact Target Customer Service
  1. Your Black Friday sell sucks. You advertised you buy ANY Ipad starting at$339, you get a $60 target gift card for free. The AD is false and the store at Cockeysville MD didn’t have it. My son stayed outside the store an waited for 5 hours for nothing. He even talked to the store manager and he said they had them inside. What a joke! It is such a shame!

  2. A couple of years ago I purchase the following lights
    and now need replacement blubs. Looked in the store yesterday. But could not find any. Where do I go???
    Transparent Clear C G30 light set.
    On label #’s 051 04 0301 $7.99 Under PC lines28208 20257

    Hope all this info helps you find what I need. Thank you

  3. Hi just wanted to comment on your customer service on the 1-800 # I tried to order 4 items on the internet today Dec 1 once we put all info in and pressed to complete order it just dissappeared so we called to confirm and didnt catch the guys name who helped us because We couldnt understand him I have patience but it took almost 25min and our order was taking tooooooo long I had to spell everything out not once but 3x to 4x ughhh finally my hubby told him we change our mind we went to lunch and called again we had the pleasure to have a gentleman named Pery Beasley help us out wow great service and he spoke clearly and made sure all addresses and #’s where correct very professional and completed our order in a timely matter Thank you Mr.Beasley and your customer service should hire more guys like Pery Sincerely Mrs. Sixtos

  4. I placed an order on 11/14 for my new Sharp 60″ TV, and it arrived 11/27 damaged. I called your customer support immediately and I was told that you scheduled a pick up for my damaged TV the following day, and a new order was placed for my replacement (a TV that isn’t damaged) The customer service rep was named Simon…… Simon lied to me because an order for the new TV was never placed!
    I was supposed to receive the new TV (That actually works)the week of 12/3, and when I called on 12/5…… 68minutes later , I was told the replacement order was never submitted!

    “Customer Service” didn’t bother to contact me. After I placed a new order, they want to charge me an additional $169 for shipping and void the $100 Sharp discount I used for the first order.
    You delivered a damaged product, and didn’t bother to tell me that you didn’t place an order for the replacement, and now you want to charge me more for your mistake? No thanks! Fix this, or you will lose a customer/fan for life!

    Shame on your customer service…. I thought Target was better than this!

    I’m willing to pay the original price, but I won’t pay for your incompetence. Order # 101001743607

  5. I am TRULY concerned of the customers but especially the STAFF of this store. Last night this store made several announcements of the store closing for the night yet there were two customers still in the store arguing and using profanity with eachother. I left the store, went to the car to put my belongings away. Waited in my vehicle to see if these two customers were going to leave because I felt threatened. About 15-25mins later the girlfriend of the couple went out and later returned BACK into the store about 5mins later way past the point the store was closed. I DID NOT UNDERSTAND why Target would even let a woman back into the store after being irate, screaming and yelling so loud into the store with her boyfriend to claim an item. I am truly shocked, angry and irritated by the “professional” security of this particular store that would REOPEN the doors to let an angry customer back into the store (not knowing if armed or robbery) to claim items or such. When will you ever learn? PROTECT YOUR EMPLOYEES AND STAFF!! When the doors are shut and secure, the shall be! If this report is not submitted to the proper coordinators, I will proceed further. PROTECT YOUR EMPLOYEES!

  6. as a Canadian spending five months in FL; I have been unable to obtain a Target credit card (though I am fully credit worthy (owning a mortgage-free home in both country’s). Home Depot, Macy’s and Dillards issued cards when requested, but your system cannot understand Canadian drivers license and Social Insurance numbers etc. Surely your system can be updated to accomidate me and other Canadians. We refuse to pay 5% more than other customers using Target Cards…..

    Your comments please………..

  7. I was in the target store this evening and observed a dispicable display by the cashier and then the manager while in the staten island store this evening. The cashier verbally accosted a customer on her line. The customer turned to the manager for support and the manager stated, ” I can’t get in trouble for this”. I was so disgusted and saddened by what I observed that I walked out of the store and will not shop in Target Staten Island again. The other customers around me were equally shocked. Sad.

  8. I was very unhappy after shopping with my granddaughter at the Target store in Murfreesboro, TN tonight. Several signs in the jewelry section said 50% off second piece of jewelry mix and match. At the checkout desk, we were charged full price and told a different understanding of the advertisment. I told the checkout clerk and another employee who seemed to be a supervisor. Rec#2-2349-1126-0081-7161-4 VCD#752-255-749 from my receipt.

  9. Yesterday approximately 12:30 I was at the Baytown Texas Target located on Garth Rd. I was very careful with what I purchased because as I’m sure you are aware, the economy is tough right now. Even though I work full time and make a decent living I am still conscious about my spending. I finished selecting my purchases and was checking out. My total was around $296.00 and still had 3 items left. They were men’s pajamas the set, top and bottom. The ladies sets were on sale for 9.99 so when I saw the end cap with the 11.99 price on the men’s I didn’t think anything else. On that end cap were boxer briefs with a huge sign that said 10 dollars, and then 11.99 stickers all over the rest of the end cap. When I got to the register they rang up 19.99. I explained to the sales clerk that wasn’t the price.

    The register operator called another associate, who checked then I asked her to get me the store manager. A woman by the name of Andrea came over I asked her was she THE store manager, she said yes she was. I explained to her, before I could finish she walked off and went to check with the other lady. She came back and informed me that the price was 19.99 and the 11.99 was for the boxer which were actually 10.99. I asked her why were they misleading consumers, at this time of year most people in the past have not paid attention to the prices and just pay, to me that would have been an additional 21 dollars plus tax. Andrea said they did their job and she would not reduce the price. I told her you’re going to lose a customer 300 dollar plus sale over 21 dollars and, she said she guessed so.

    This woman was so very unprofessional, I had 2 gift cards for a total of 45 dollars and I wanted my money back on the cards, that I would not spend one dime in another Target, she could see the card balance but because I didn’t produce the correct receipt she would not refund my money. To me that is blatant theft of a consumer, as well as very misleading to a consumer to put something on an end cap I guess here’s hoping they don’t notice.

    Target I am most sure is a multi-million dollar corporation, here’s the thing. There is a Wal-Mart 2 blocks down as well as a Kohl’s and JC Penny’s that I will be most happy to patron since Target does not want my business.

    I even called the customer service number that they provided me, I was told by Andrea that Target does not have district managers or supervisors, when the customer service operator asked me who the manager was I told him her, he asked me if she was THE store manager, I turned to her and asked her are you THE store manager, she asked the other lady who I was talking to and she told her the 800 customer service number, Andrea at that time told me she was NOT the store manager she was an OTC or some other acronym she used (who knows) the man on the other end told me that was misleading as well.

    I absolutely cannot believe that you employee so called managers who could care a less about losing a customer over 21 dollars, my point of the whole experience, I refuse to look at a sign thinking I am getting something for one price and be forced to pay a higher price.

    If this store needs merchandisers I am available in the evenings and on weekends.

    One more thing, the customer behind me actually had one of the same men’s pajama set that I had thinking it was also $11.99 so there for I wasn’t the only person to think that, I’m just one that will not give away my money to a company who likes misleading the consumer.

    I would rather spend 50 dollars for each item at Macy’s, Kohl’s, JC Penny’s or Wal-Mart for that matter than spend one dime ever again in my lifetime at a Target who allows their employees to treat clients as I was treated yesterday, it’s obvious that the employee didn’t have my best interest NOR Target’s best interest at heart. I can guarantee you this, if it were HER business she would have satisfied the consumer, had an employee go back to that end cap and put a $19.99 sign SOMEWHERE on that end cap.

    Target lost a 331 + sale plus a customer yesterday because of an incompetent employee, regarding the gift cards, I will ask my husband to go in and purchase a gift card to ANY place other than target, or I will cut them up, one way or another Target already received too much money from me this holiday due to the other gift cards I have already purchased, but it will NOT happen again.

    I would be extremely surprised if I received a response from this corporation due to the blatant disregard of customer satisfaction that I received yesterday.

    • Hi, last month I went to store located at mc allen and when I arrived to Mexico I realized that tray that I bought (home department) and paid for it was missing, it is item 070070413 and I paid 21 usd for it. My receipt number is 2-2321-0824-0082-5469-1 of nov 16 could you please help me ? thank you

  10. I am really disappointed and writing this hoping that someone of a higher authority at Target gets to read this and knows how Target is treating their customers.

    I had placed an order on Nov 23 (Order # 10988683822) for a PS3 Bundle that I had bought as a gift for my brother.

    I got an email on Dec 4th asking me to approve on the order with an updated delivery date because of some issues. The new Estimated Delivery Date Given Was: 12/21/2012 – 01/10/2013.

    Since the evening of December 18th I have got three emails stating that my order has been cancelled by target.

    I called up the customer care center on the evening of December 18th and after reaching a supervisor, I was informed that the order had been cancelled in error and it was a mistake by Target and gave me an estimated delivery date of Jan 1 2013. She gave me a ref ID (3-857289653) and said I would be receiving an email soon with updated order details (which I have not received and have got 2 emails stating cancellation since then).

    After receiving more cancellation emails, On Dec 19th I spoke to Dalia (Supervisor), & she said the order is cancelled and nothing can be done to help. She also said someone provided the wrong information to you about the order being shipped and there is nothing in the notes. This shows how the customer service department has no clue on what is happening and are all talking different things.

    Even when I was not charged on my amount, the trouble that I had to go through as a customer getting different answers from different people and Target did not have any other way to help accept apologize.

    Target fails to understand the sentiments behind the customer purchasing the specific product. Such kind of a failure in customer service by a big organization like Target disappoints me.

    I could have purchased the product from any other store and now that it has been over a month of Thanksgiving, I know I won’t even find a deal anywhere else. For all of this of a customer’s suffering, Target did not even have a courtesy to offer anything that would make up for not losing a disappointed customer.

    After this experience, I don’t know if it matters to Target, but you have lost at least one customer for life.

    Vinit Modi


    • Forget Target. They are too busy drinking the Politically correct Gender Nutural Kool Aid to pay attention to thier customers.

  11. To Whom It May Concern in Target Management,

    I have been a valued customer of Target for many years. I told everyone how much I love Target & spend on average $500-$600 per mth & one mth last year over $700 in your Gilroy & Morgan Hill CA stores.

    Although I love Target merchandise, I will no longer spend my $6,000-$7,000 a year in your store. Your customer service is TERRIBLE & your mangers are robots!!

    In the summer I wanted to purchase outdoor furniture that was on sale. It was the last day of the sale & about an hour before closing. Not expecting to buy furniture, I drove a small car that wouldn’t fit the furniture. It was about an hour before closing, so I didn’t have time to go home for a truck. I ask Christina A. if I could pay and pick up the furniture the next day. She said no, I needed to take the furniture with me when I pay. I explained I had a small car, so would she be able to give me the sales price tomorrow, like a rain check. She said no. ThenI ask if there would be someone there about 15-30 minutes after close, so I could come back. She said no. Target gave me no options to purchase the furniture, which was approx $650.00. I was really irritated & Target lost a $650 sale.

    Last week on 12/12/12 I spent $227.23 for my weekly visit. While there I found the perfect book for a gift I needed that night. I was so excited, I took a picture of the book & emailed it to my sister. It was on the bottom shelf of an end display, so the big price sign is also in the picture. When I reached the register I was told I could not purchase the book, as it is a dated item. My understanding of the business & professions code, is that if you have an item on display for sale & priced, you need to sell me that item. Your manager, Christina A said no we won’t sell you the book. I explained Christina I spend a lot of money here, I’m here every week & need it for a party tonight. Can’t you give me some customer service? She said No. The only answer Christina has is NO. She should have sold me the book & then removed the others, along with the display.

    These are only 2 examples of negative service I have encountered in your store. The smallest amount of customer service in all cases goes a LONG WAY. So does BAD SERVICE. I’m tired of giving my money to a store that treats me this way. I will not shop at Target, I will spend my $6,000-$7,000 at another store. I will tell everyone I know to NOT SHOP AT Target.

    Yesterday I called your corporate office and talked with Jenna A. (can’t give her full name again). She promised a return call from a manager in the afternoon. I did not receive that call- no surprise.

    Here’s my full name, I’m not afraid to give it to you.
    Margaret Sanford

  12. I have been dealing with a return issue for 3 months now and it has yet to be resolved. I have called the number that I was given at the store to resolve the problem 7 times, and each time I was told that bank card services would contact me in 3 days. I have yet to hear from them. This started because my returned item was placed onto a visa gift card that I no longer have – because the Target employee disposed of it during my original purchase since it was empty. I have contacted Target Guest Relations 7 times about this matter which has yet to be resolved. During my most recent call the Target Guest Relation employee told me there was nothing else that could be done. I feel this is absolutely unacceptable given the fact that I have had to take time out of my day (7 times now) to try to deal with this problem which remains unresolved. In addition to this matter in itself, being told on the phone there is nothing else that can be done when I have yet to receive the money for my return after 3 months is outrageous. I have never in my life been so disappointed, with what I thought, was a respectable company.

    I would like to say, when I called the Red Card Services to cancel my Red Card account, the associates were very helpful and understanding. They are working on my issue, which I believe is not relevant to their department, in hopes that it will be resolved. The only positive interaction I have had with Target in several months.

    When I told Target Guest Relations I wanted to cancel my account, the lady did not hesitate to transfer me over so I could do so and would no longer be her problem. If that is not horrible customer service, I don’t know what is.

  13. I have always been in awe of Target’s marketing campaign. The corporation has been edgy and appropriate. However, this Christmas season I am incredibly disappointed. Your company is promoting a campaign of self indulgence, so unfitting, in a time of need. To have a campaign in which, “me me me me me me me me me,” is your theme is insensitive and, quite frankly disappointing. I cringe when I watch any Target commercial, whereas before I found them entertaining. i would hope that in the future you would be more sensitive to the socioeconomic environment, and help promote the spirit of giving, not getting.

  14. I was injured in a Target store on bellflower Blvd. In the city of long beach CA. It was in July 2012. I was on the sales floor checking dates on the bread when a customer with 3 young children hanging on the cart passed behind me. The wheel of the cart caught my right foot dragged and twisted it as she forced the cart over my foot. Then in a very cold voice sad “oh, sorry” my son asked if I was ok as I tried to stand up but the pain was excruciating. Then two days later were there again. The floor manager Denice asked me if I was ok. I told her what happened. She asked if I filled out an incidence report. I said no. She said ” oh too bad” then walked off. Had I known or even had her offer to take me to fill one out I would of been able to have medical attention to take care of the damage caused by their property. I am still in pain continually due to the damage done and because I can’t afford an attorney have suffered permanent damage because of lack of concern for the safety of people in their stores. Target is a very disgraceful company and deserves to go bankrupt.everytime I see them I think of the pain they have caused me and I wish I could sue them.

  15. There is no such thing as customer service from Target. Purchased a vanity for a christmas gift. Upon assembly found it was damaged couldnt get one drawer to fix nor would they resell me the same vanity for the same purchased price. Target does not care about repeat customers or the quality of the products they sell!!!!

  16. I don’t know which Target is responsible for this professional act, but the phone number is 612-307-5000, MInneapolis, Mn. The girl was JENN. Jenn caught a fraudulent purchase made on my credit card and called me immediately. Because of Jenn, I was able to block my card and stop more purchases. What can I do to see that Jenn is honored for her quick actions? FABULOUS! Thanks Jenn!

  17. I’m very disappointed with Target. Particularly the 1-800 customer service and the way they handle problems. I ordered my daughter an art easel from target online. I had the item mailed to my mother’s house as that’s where we were opening gifts. Each of my 4 children got one big thing and an assortment of smaller gifts. The easel was my 5 year olds big gift. My baby. To our disappointment the wood frame was cracked horribly. So she got to sit and watch her siblings play with their bike, dsi and Xbox. I called 1st thing in the morning where I was told to print my online receipt and take it to my local target where I could exchange it because it was in stock in the store. After attending religious services we went directly to target. They did not have this item in the store and according to the sales associates in any store! This is strictly an online item. Then because there was no bar code on my online receipt they were about to give me a target store credit for 75% of what I paid! I don’t think so! Fortunately one target employee was smart enough to find the item number in the computer and refunded the whole amount to my debit card. She was very helpful and apologetic for the situation. My money was back on my card this morning. I went back online and reordered the same easel for the same price from toys r us. I will order from them from now on.

  18. Just prior to the end of 2012 I had several prescriptions to fill at the Target located at 475 Hartford rd New Britain Ct.

    Two of the prescriptions could not be filled until the beginning of January per the insurance company. We were going away and would not be able to fill the medicines.
    Jennifer,the pharmacist, said she would call the insurance company and see if we could get a vacation exception in filling the prescriptions.

    Through her extra effort she was able to get these pills refilled. We appreciated her going beyond to assists us.

    I always appreciate the staff at this Target location as they are always helpful and have a pleasant attitude.

    Thank you
    Diane F.Guthart

  19. I have always enjoyed shopping my local Target store until today’s experience!

    I was told by a previous cashier, who failed to ring up my coupon and after completing my purchase she was sorry but that it could be taken care of at customer service. Well there was a line of 10 people deep at cust. service and i decided to come back another day since I was running short of time to pick up my son from school.

    Today I visited the same store and presented to a manager (Justin) w/ my receipt of purchase & ($15 off $150) coupon from the day of the incident and explained my scenario . He informed me that the coupon is now expired 12/24/12, just 2 weeks ago (however valid at time of my dated receipt and incident) and could no longer do anything for me. He told me rudely (assuming I was a liar) “how do i know if you had the coupon with you”. I was shocked that was his determining factor. In my company was my six year old, and I decide to let it go and kindly asked him his name, as he never introduced himself. The thing that disturbed me the most was when i turned away to leave, he and a co-worker snickered and made some very rude comments behind my back, which was uncalled for and very immature.

    Just so you’re aware on that same day (15 min prior) I was at Customer service exchanging a few clothing items due to wrong size. In addition to my exchange I was purchasing a few more items (7 to be exact), with no one behind me in customer service line..she told me I had to go in line to make those purchases. I could understand if she was the only one in the cust srvc dept w/ a line of customer to be dealt with, but that wasn’t the case. It would have been appreciated by me if she had been able to complete the entire transaction, versus me getting in line behind 5 more people at the regular register. Just a little disappointed in the level of customer service.

    To top it off, the gal at the registered was frustrated with someone else and it showed through my transaction. She was livid when she couldn’t get a security tag off my lego box, she verbally made it known to me that she “hated these things”!

    Just in all a really bad impression from Management downward…unpleasant experience with three Target employees in one day! I hope this gets address because I really don’t care to shop there anymore when customers are treated as such! By the way i am a Target credit card holder because I shop there often and if you accessed my account you’d see that I spend thousands a year at Target. With Walmart and other’s choices around the corner I just may decide to go elsewhere.

  20. The Target on Route 9 South in Manalapan has the cashiers trained to push the consumer to open a target credit and/or debit card each time you checkout. At first I figured they were running a blitz and the incentives for signing customers up must have been very rewarding to the cashiers, as “NO” seemed an unacceptable response. I was hoping this would die down as a practice and that perhaps the offer would simply be posted on a sign at the register at some point. If you figure that an average Target customer shops approximately once a month, surely you can do the math on when this will grow troublesome to the customer. I find myself having to become defensive each time I checkout there. I am a shopper. I know how the cards work. If I politely decline stating that I will be using cash or that I will be using my own Visa that already has a reward program, then that should end the pushing. This is a hassle and the prices at Target are not competitive enough to warrant continually dealing with this nonsense. Surely I’m not alone in my disturbance so I’m asking Corporate to re-evaluate a bad practice and make it stop.

  21. To Target CEO,
    I want to let you know your return policy is the stupidest policy I’ve ever have to deal with. I got this microwave for Christmas 2012, I end of not needing it, I understand since I don’t have the receipt, I can’t get my money back but the fact cause its over $75, and it’s over 90 days, I can’t even get a store credit or do an exchange fpr soemtjing else is just wrong!! You guys have the worst costumer service for a retail! I hope Walmart or any big retail companies takes you out of business!!! Yes I am furious mad because I have a product I got from you guys store, and I can’t even exchange for something else that will be more useful to me! Never again I will shop at any Target. You guys seriously need to change you’re guys returns policy. No wonder Walmarts are much busier and makes more money than targets.

  22. The target website was not working and when I called customer service the person was NOT in America, had an awful accent that I couldn’t understand, did not even UNDERSTAND what my issue was, AND THEN placed me on hold for OVER TEN MINUTES! RIDICULOUS! COMPLETELY DISSATISFIED!

  23. Dear Target,
    I know you do alot for communities and this Country. Just wondering if you have considered putting Recycling bins for cans and bottles at your store entrances. Seems every little bit helps.

    Phil Jacobs

  24. We just returned from your store in St. Pete,Fl.(Tyronne and Park St.) This is actually comical.We picked up a bottle of wine from and end cap(signed $5.99),it rang up$9.99. Normally I would have noticed,but the cashier insisted on proofing my wife. We are a 65 year old retired couple!! I really think common sense left the building. On a positive note,the wine was light and fruity,with a hint of the tropics.

  25. I love target. Your employees are always friendly and helpful. I haven’t been to walmarts in ages.
    I love the discount on my redcard and use it all the time. There is one thing I wish you could improve on. It is your plus size clothing for women. It must be the smallest department ever.
    So please consider looking into some clothing for us women too.
    Thank You
    Camille LaMountain

  26. I visited the Target in Destin, FL today to do a price adjustment for 2 women’s bathing suit pieces that went on sale for $14 each. I had purchased the 2 pieces on Feb 15th at regular price of $17.99 each. I was told my the customer service person that Target’s policy is that you can only do a price adjustment for 10 days from the date of purchase. The woman proceeded to tell me that the last day I could’ve done the adjustment was Friday, March 1st. The items were not on sale on that date. I found her answer, and the little smirk on her face, to be very rude . I think the customer service I received today was terrible. I also think the store policy for price adjustments only for 10 days is poor customer service as well. I don’t feel like I was treated like Target appreciated my business. The whole experience made me want to shop elsewhere.

  27. I searched for almost an hour to find a certain article of clothing that had been on clearance. The department told me over the phone- we don’t have ANY in stock, while online it said they had limited amount. I asked if they could double check and she groaned. Low and behold- their was 1 left in stock. Rude customer service. I asked if they could hold it while I drove there and they said NO! I felt like a waste of time and that no one would give the time to help me find what I had been looking for!!

    One examples Prices are wrong constantly and when you bring them to the attention of the managers they say thank you for pointing that out to us and it just keeps happening.Example just today HEINZ KETCHUP marked 40 oz was only 38 oz

    My big gripe is when you advertise HORMEL Baby Back Ribs and sent in lion backs and then put a sticker on in the store claiming they are Baby Backs.You sell Baby Backs by a different company and it very clear that are not the same.
    I LIKE THAT STORE but changes need to be made

  29. Your fast-dry bath towels are not only good they also stay fresh longer as a result of drying quickly and thus require less in laundry effort and expense.

    What a boone for the person with little time and for those wanting to be Green.

    I bought more and more shoppers should take advantage of these savings that benefit all.

  30. Your market pantry tuna salad was the best ever and we used 2 to 4 tubs a week. New recipe? there is a watery taste as larger chunks of celery are put in? and thats where the moisture comes from. Use less celery and smaller chunks to get back to the greatest tuna salad.

  31. Hi people at Customer Care TARGET.COM
    I am writing you in order to cancel nr 101095523987 order placed March 31st as I had many problems with it.
    I live abroad US but stayed in Paramount hotel in NYC for a week.
    Therefore, and previous to my trip, I placed an order via internet including lots of stuff I was really needing. Really.
    The first problem was to learn from your multiple package delivery policy AFTER placing the order and not in advance.
    This caused terrible injury as the PARAMOUNT HOTEL IN TIMES SQUARE charged me Usd 15 for each package. Then, make your figures and notice how expensive I turned to me!!!
    I would have never bought such a big order If I had knew you could be delivering the SINGLE ORDER I PLACED divided into small packages.
    Anyway, upset as I felt, and because I really had great experiences shopping at in the past, I was anyway really willing to accept the resting 2 packages that I NEVER RECEIVED because I had to catch my flight and YOU DIDNT DELIVER THEM ON TIME.
    So, first thing I do was asking PARAMOUNT HOTEL TO REFUSE any package coming from you since I left the hotel (April 9th Tuesday).
    Therefore, I need you to refund me because of the things I bought and never got.
    And unfortunately, tell you GOOD BYE as I will never buy you again nor recommend you as I´ve been doing all this time to any people around me cause I was really disappointed about your disloyalty (not telling me the multiple package delivery policiy) and uncared treatment (not fulfilling the estimate date compromised).
    Hope to hear from you
    Susan Arevalo

  32. I will tell everybody never to buy a big item from target again. Got the same present for my birthday but not a gift receipt. Finally found our receipt but past the 90 day limit. They will only give lowest sale price even though we proved how much it was that is the policy. We were going to use the credit for my sons birthday present but I guess we will get it from another store.

  33. I suggest that you stop selling the video by Rock N Learn entitled “phonics and reading for ages 4 & up”. I bought the video for a 4 year old grandchild and previewed it and thought it was not well done. My grandchild has no problems. My expertise was in in teaching dyslexic students for 20 years.

    Harriet Rubin

  34. On April 25th 2013 I purchased, from, 2 Hugo Quardro Canes for elderly members of my family. On May 1st I received one of them. On the delivery receipt it showed that 2 were shipped, so I immediately called the customer service number and explained that I received only one. I was told that on May 6th, if I had not received the other one that I could ask for a refund on my credit card. On May 7th I called customer service again and told the rep that the 2nd cane had not arrived and I requested a refund on my credit card. I was told that the refund would take 6 – 10 business days. THEN, I WAS TOLD BY THE REP THAT I WOULD RECEIVE A ‘MANAGE YOUR RETURN’ EMAIL THAT I SHOULD IGNORE. (WHAAAAT???) I told the representative that I would not reply to an email to return an item I had not received. He said I didn’t have to reply to it. Indeed, I did receive the ‘manage your return’ email that instructs me to return an item I never received, AND THAT I MUST RETURN IT BY August 10th, 2013.

    I await to see if my charge card is credited and if I have any additional problems caused by this ‘manage your return’ email. I am also writing a letter to the corporate offices with full documentation of this insanity.

  35. I can’t tell you how much I look forward to visiting the store every week to find great values. The quality of your merchandise and the new lines of things you come up with are amazing. The particular store I visit is in Westminster Md. (21157). The store is always clean and very organized.Also the bathrooms are always tidy as well. Thanks for making my shopping experience a happy and budget friendly one.

  36. I just finished the online survey. Although I was glad to offer my opinions–all were favorable, I did not think the survey does well with choices for the answers. All questions must have answers. In many cases, I had no answer or I had no preference. Therefore, Target gets inaccurate feedback.

  37. Hello!
    I ordered thank you cards twice by mistake online. The guy on the phone said to refuse the package at the door so I could get my shipping price back and It has taken 2 months for me to recieve my refund. I think that Is way to long, I would have been better off refunding It In the store. Also a week before I recieved my refund I called to ask why I have not recieved It yet and apparently the girl did not process my refund after she told me she was. I will never again try to ship back my return. This has been a long process and I recommend having a easier return throw the mail!!

  38. Problem identification: On numerous occasions, I saw Korean customers place their children in cart with dirty shoes. The carts should be kept clean so that customers can place their food items, especially as we are trying to maintain hygiene standards across NYC which is a very difficult place to maintain: with taxes. They are relying on a few Japanese who still around for hygiene standards and getting rid of it with shoe germs and pets.

    Suggestion: Requiring customers to place their children in the designated seating area on top of cart. Having the security who stands around the front to check for this compliance.

  39. Every time I visit your stores in Hoffman estates, elgin, south elgin none and I mean none of your mobile carts work, which makes it ever hard to s
    hop yesterday we were at your store in south elgin all 3 were not working we left and went to Meijer to get our things. Not only lost my business but my daughters to.

  40. Since I cannot read my receipt b/c it’s so faint and 800# folks are throwing a birthday party, just want to say my experience at a Target in ABQ was the worst I’ve ever had. Manager, Tobey, was blasé and said she’d check it out. No satisfaction at all. Wouldn’t shop at Target on Lomas ever again. Completely unsatisfactory.

  41. I registered at target for my baby shower, which at the time I thought it was a good idea. I revived a lot of gifts w/o a gift receipt. I didn’t think returns would be difficult bc usually u can get issued store credit, which I’m happy with. I find out that u can only have $70 of no receipt returns PER YEAR. I can’t help it that people didn’t give me a receipt! Needless to say I will NEVER register at target again!

  42. Thought Target was supposed to be such a great store! Worst phone Customer Service nightmare ever—in The Phillippines, of course! Something about my personal data being out of the country that bothers me to begin with, but what I just had to go through on the phone to get to the Fraud Department was irritating and NO Service at all–all “pat” phrases were totally self-serving and not helpful to me at all. Gets to the point where I’m yelling v e r y s l o w l y on the phone and I know we’ve crossed that line into C.S. Nightmareland. The C.S. Rep on the phone just wanted to say, “sorry, yadda-yadda, you’ll be hearing from us”, and hang up. Of course, the reason why I was calling to begin with was because that’s what I was told one week ago tonight, and of course, never heard from anyone!

    He also wanted me to travel back to the store where I had the original issue and talk to the C.S. person there! The Nerve! If I did that, I guarantee the Manager there would hand me a slip of paper with an “800” number on it and tell me to call that number on Monday morning! I so despise people calling themselves Customer Service Reps and collecting a paycheck for doing nothing all day/night except passing the buck!

    Once I finally did get the Fraud Rep. on the phone, he was efficient, thorough and polite, thank goodness.

  43. My beloved black merona boxer brief is now with gray, I had to trash gray. I have been wearing black for almost a decade. If next time, I do not find all 3 black, I will buy something else.

  44. I called for an item that cannot be found in my local store. The employees state that they have no way of knowing what merchandise is being sent to the store and cannot request items. I called Target customer service & must have been speaking to someone in a far away country who spoke very poor English. He had no idea what I was asking & suggested that I purchase 4 small items when I was asking for a large REFILL ITEM that cannot be found in my store. There are refills for hand soap & laundry soap, but not for METHOD ALL SURFACE LAVENDER CLEANER. WHY IS THIS NOT AVAILABLE ON EITHER THE WEB SITE OR IN THE STORES? Simple request for a very much used item. Target seems to be falling at the bottom of the list for my shopping.

  45. I bought a Philips Christmas tree at Target on Monday When we set up everything, I found a big problem which is some lights on the bottom part of the tree do not work because one wire was broken. I feel so bad because I spent more than 250 dollar on it. I called customer service and they said I have to bring it back to target store. In fact, I already set up everything even though decorations…It is hard to put it back into the box. I also called Philips customer service, but no answer.

  46. I had a bad experience today at the target on gunbarrel in Chatt. TN. The “manager” or the person in charge was John, he was short with me and very rude, told me not to argue with him kept repeating the same thing over and over again, not helping matters at all. Acted like he could care less about my problem, I shop at this store a lot, as well as my family, I have never been treated so rudely by any employee in 20 some odd years! He should be spoken to about this, and needs a refresher course in customer service !!!!

  47. We ordered 2 floor lamps on-line and drove (from IA) to the Rochester, MN Target at Marketplace
    Drive to pick them up. Unfortunately, someone on ‘the team’ had given one of our difficult-to-find lamps to another Target store. LOD Joseph and GSTL Christina immediately went to work. They finally located another lamp and arranged free shipping to our home. To our surprise, the second lamp was free of charge with their apologies. Kudos to Joseph, Christina, and the team in Rochester!
    The lamps are also fabulous!

  48. I miss the holiday commercials with the woman who is frantically getting prepared for Christmas. There is one where she has a parachute on her back. And there is another one where she is doing sit-ups. She was loud and funny. Bring the funny blond back. The new commercials for the holidays suck.

  49. THE VERY WORST “customer service” ever! They mistakingly sent me the wrong book, took about 4 phone calls to finally get a return label emailed to me (return labels are not included in package like ever other company does). Since it was over 20 days and I did not get the correct item. I called and cancelled it and ordered it elsewhere. Two days later I got an email saying they were sending the item and there was a delay. Another phone call I had to make and I get the run around again saying they could not stop the order which was not for another week. They tell me to send the item back when I get it. Again, there will be no label to return and the whole thing will start all over again. I WILL NEVER ORDER ANYTHING NOR DO BUSINESS WITH TARGET AGAIN!

  50. I was at San Mateo CA branch of Target at around 10am today 11/27/2013 going to buy an iphone 5C with 2 year activation plan as i saw on your online site. I talked to an associate who said he’s going to check at their stockroom and 30 minutes later, he never showed up. Another associate saw me and asked what i am waiting and i told her the story. She tried to find out through her radio if they have it in stock. Another 15 mins gone by and she came to me and told me that the guy who’s responsible for the inventory hasn’t showed up yet and asked me if i could wait another 15 mins. whick is by then 11:00 am. I told her i’ll wait since i’m already there. 11:10am passed by and no word as to where is this guy. Then another associate apologized for the delay and told me that the manager will come talk to me. Another 15 mins passed then this male manager came and told me that the guy that is supposed to be responsible for the phone maybe at lunch and they’re tracking him down. He’s never been apologetic after all the waiting i did. After saying that the guy didn’t show up and they’re tracking him down, he turned around and proceeded to do his thing. I run after him and asked if i can leave my phone number to be called back if ever that guy show up. 6 hours later and counting, i never got a call. What a great service it is.

  51. The blackfriday sale is a hoax and scam. They said they had ipads on sale for a special online price but then said that the item was no available online. Vert upset with quality of service and lack of honesty. Why would anyone want to do business with a company that is dishonest and lies to their customers?

  52. Its pretty bad when you try to order something online during the holiday (tried starting yesterday morning) the 20/20 experience in vinyl and noted that they were sold out on line and in the stores it is 30 per vinyl.. The problem is that by the time you get it back in then I will have to pay the 30 anyways.. such a shame that you are going to lose this sale and what else we were ordering which came to 300.00. your loss

  53. I have never dealt with worse costumer service in my life. We have been mislead by employees that did not care to pay enough attention, i had them call a store to hold something they didn’t have: i literally pulled the item up for them on the internet, clicked on it, and they looked at it for one second and then called in the wrong items. We drove a long way and payed for their poor service. And then when I asked if at least they could call me if any more of the specific items came in their answer was “we don’t do that here you are the ones that have to keep checking with us.” Also on the same trip. People don’t have time for it. Heads up, some of the worst costumer service I’ve seen. They have “helped” us more than once and have never been helpful. Most of the employees at costumer service wont even make eye contact.

  54. I will never EVER order from again. Customer service was horrible. I had placed an order for 3 video games during the Buy 2 get 1 free offer. Received 2 right away but the 3rd was sent separately. UPS tried to deliver in Memphis which is 400 miles away and sent it to the Memphis local post office. Per customer service at Target I should go to the Memphis post office to get it. 400 MILES AWAY! Told me nothing they can do. Basically I’ve been charged $45 that I will not be getting back!!! Never again.

  55. I generally love Target but was dismayed by a recent experience. There was a holiday aisle with signs everywhere stating that Holiday décor was 25% off. When I went to purchase the items that were clearly between the two signs and referenced in the sales sign, the cashier advised that the items were ringing up at the regular price. She said she couldn’t do anything about it and sent me to guest services where I waited for someone to help me. I explained the situation and he also said he couldn’t do anything about it. A third person asked me if I wanted to buy the items and I said no. I don’t understand why no one would check to verify the sales price or look at the circular. I can understand if it was a busy time but it was a slow time of the day.

    • I agree with #60. Almost my exact same experience. I don’t understand why employees are not empowered to make good decisions on behalf of paying customers. We spend thousands of dollars at Target every year, and the employees at the register and “customer service” were repeatedly unable to act on a coupon/reward that I had made purchases to acquire. The signs did not state a certain size item had to be purchased, only a certain brand. In 4 out of 6 purchases, I bought the required items; in two of six purchases I actually spent more than they were asking to qualify for a $10 gift card. But they wouldn’t cough it up. Really?! After I just spent well over $200 of my expendable in your store? Not again. Too many other choices of where to shop.

  56. Went to your harbor location by Disneyland. I was trying to us a coupon I printed out from a manufactures website (huggies), but it was only in Spanish. A manager by the name of sue was called to verify the coupon but she could not read Spanish. She automatically refuse the coupon without even trying. When I told her it was also good for wipes she ask an employee “this coupon is only good for wipes right?” the employee just says yes. She tells me she can’t take the coupon. I ask her to varify it with a different employee and the former employee lashess out I’m Spanish I know how to read. When sue went to another employee I followed and she says agian ” these coupon is only for diapers right?” the male employee tells her no it’s for wipes or diapers. Not satify with the answer sue repeatedly tries to convince the employee it’s for diapers only, but the employee points out the word in spanish and tells her this means wipes. After all that due then finds a way to varify the coupon on her iPhone and tells me the coupon is invalid. She shows me some sort of web page on her phone saying that it is not a valid coupon. I feel like she was an investigater and did everything she could do that I would not be able to revive my discount. This was very unprofessional for a manager to behave. She did not trust her customer and made me feel like a criminal. Please retrain your employee and especially managers on how to deal with this type of situation.

  57. I have a solution for your current low image problem over the credit card issue. Become the first company in the USA to offer the European type chip encoded cards. The publicity you would get would more than make up for your current problem. The chip might only work at Target stores with especially equipped readers, but that might be good for you until the rest of the merchants catch up.

  58. This security breach has been a nightmare. I almost never shop at Target, will never spend a penny there again. Went there after leaving city and getting lost. I don’t believe there was a security breach – the corporations and banksters are testing to see how we react. Are you kidding me? I pulled my funds from Chase – who are they to limit MY fund withdrawl, to cover their “security breach” especially at holiday time? I am certain this was a beta run in the US for the banksters – gauge our reaction before the Cyprus bail-in for failed Obama care hits America. Boycott Target and Chase – tell the corporate theives NO like they did in Iceland. This was the first of many money grabs for OUR money by the banksters. Take action and use credit unions. Even keeping $$ in your own house is safer than with the banksters.

  59. Although I, along with millions of others, am unhappy about having my credit card compromised on Dec.2 when shopping at the Granada Hills, CA store, that is not why I am writing. My complaint is twofold: Cashiers do not seem to know how to do coupons. Today I had one manufacturer’s coupon for $2.00 off the Tide which was $11.99. I was not given credit. Other times I have been questioned about Target issued coupons. My second concern is that this store at Ballboa Blvd. and San Fernando Mission Blvd. is not well maintained. It appears to be dirty with jars stuck to spilled juice on shelves,etc. today the escalator for the carts was not working, requiring all to use the elevators. You can imagine the backed up carts.
    I will probably not be shopping again at this store or perhaps any other Target.

  60. Horrible customer service Indianapolis east washington street tried buy a item shelf stated 19.99 a box item tag was described right and all cashier says you can’t buy it wrong price she opens the box up these are not sold in a box it was a vendor mistake as I state to my wife I will talk to a manager about the Item. I head to the service desk and the cashier has a work come get it and take off with it she then tells the manager that it was wrong and doesn’t have the item.. The manager never seeing the item cause the cashier gave it to a employee to take away she told me it was a vendor mistake I couldn’t purchase it.. makes no sense vendors know what they are doing and why hide it from me and correct your so called mistake when I want to talk to the manager about it.. the store if they messed up needs to take the blame not cover it’s tracks and screw over the customer..

  61. After several days searching for your email, which I never found, I decided I would send my “comment” although it would do no good. My granddaughter used a gift card she had and purchased, among other things), a purse (under $10.00) as a Christmas gift for me. I wanted to exchange it for another, but because I didn’t have a receipt and she didn’t have the gift card any longer or the receipt, I was unable to do so. The customer service rep said that since the item was on clearance, they (Target) no longer carried the item and because I didn’t have any receipt/gift card/credit card, I was stuck. Well, that didn’t make me happy, so instead of doing more shopping at Target, I went to Walmart. At lease Walmart gives in store credit if not cash back. So, beware Target shoppers, if you buy something on clearance there, and lose your receipt, unless it’s on a card, you have no recourse. I don’t see me shopping there again.

  62. First of all the online contact is crap. One could click on the online feedback link over and over and go nowhere…like Target really wants any feedback. I received a gift card for Christmas and it was announced that some target gift cards were not activated by target. So I went on line to see what the balance is and first of all could not figure out what numbers were what. Now, I am not some low-life idiot, I have a Ph.D. and am a retired college professor. So after being frustrated by trying various numbers I called. First they told me to go online and I stated that I had tried that. Then I started to give them what I thought might be the number and she says oh no they start with 04. There was no such number. Then she finally said you have to scratch off the silver label to get the number – what a great idea – the number comes off with the scratching! What a terrific company Target is – not! I guess I will just have to go try it in case it is worth something. Boo hiss Target.

  63. I purchased four holiday straw cups on 11/28/2013. The cups were part od the gifts for my nieces and nephew who are all under five years of age. I attempted to exchange the cup, I did not have the correct receipt so I purchased another cup. When I returned with the correct receipt, I was told that I could get an
    Exchange or store credit. I don’t think it’s right for Target to hijack MY money in this matter. After all I purchased the cups in good faith, expecting them to seal the liquid from spilling out of the cups. It certainly no my responsibility to fund quality control for this corporation. It certainly does seems that Walmart is far more customer friendly.

  64. I am so disappointed and mad. I order some items on December 3, 2013 for a Christmas gift. All the orders came in except one. I immediately called to let them know that I didn’t receive all my order but had paid for it. I was told that it was in stock and they would ship it out right away. A few days later, I received an email stating it would be January 11, 2014. On Jan. 6, 2014, I received an email stating they were waiting for me to send my replacement back so they could ship my order. I called as was told that it should be to me by the end of the day. They were considering this a “replacement Order”, which I think was wrong. I ordered in in plenty or time and had already paid for it….it wasn’t my fault they make a mistake. Then today, January 7th, I call to say it didn’t come yesterday and was told that whoever filled out the information from the beginning didn’t finish the request that it wasn’t in the order to begin with, therefore, it looked like I would be sending something back. Who knows!!!! So, today the person I talked to said she completed the request and now it should be here by January 13th. I hope so!!!!! This was a Christmas gift!!!!!!

  65. Horrible customer service at the store and online. While waiting to pay, i saw a customer in front of me purchase a baby monitor that I have been looking for and it was on sale. I was in a rush and thought that i could just go home and order online so i left the store. I got home, went online only to find out the price online is 3 times more than at the store. That was a surprise, why would they have different price?. I called online and they told me to check another local store. So i drove to another Target, found out they all sold out. The representative at Target advice me call Online Phone number again and check with them. They couldnt even order the item from Target Store and have it ship home. I went home, called Target online and this time the rep. on the phone told me that item exclusively sell online only. I told her I saw a customer purchased that item at the store, she couldnt give me an answer “why” or even agree to do price match. Target system is SUCK, that all i can say. Waste customer time, bad customer service, confusing customer. So disappointed.

  66. Jan. 26, 2014 in Sunday’s ad was advertised a 6-slice Oster toaster oven for $39..We went to our Davenport, Iowa store and was told they don’t carry the Oster 6 slice toaster oven. We had them check the Moline, Il store (across the river) and they don’t carry the 6 slice Oster toaster oven. Target is already in hot water with the public and false advertising in OUR paper just adds fuel to worsening the Target name.

    • Purchased a dresser and changing table from Target online to be picked up in Manahawkin New Jersey.After calling 3 times and being told 3 times that they do not do online pick ups I drove to the store and after talking to 2 people they found it and was all put out with the situation.Proceeded to check out and was not offered any help taking it to my vehicle so I asked for assistance.They called for an elderly guy to load this heavy dresser,finally a customer helped me get it in.If we had not spent $1500.00 there already on the other pieces I would have gone elsewhere to shop.I called the store manager after I got home,well he said he was the store manager but he didn’t act like one he could of cared less about my experience.He called himself Ryan.I will not ever shop there again and I have already passed this along to several people.

  67. After shopping at the federal way washington target on feb, 3 2014, I had the cashier ask me if I would like to link my debit card to targets so they could just take the payment right out of my account.. With all the drama of late for target I do believe its quite bold to have your cashiers asking or offering that option. I of course said no way would I trust target with that information. I’m sure she had heard that all day, but please target stop having your cashiers upsell me in the check stand. Leave me alone, I’m paying. This is just one more reason I’m weaning myself off target for other stores. Just stop..

  68. The pharmacy over charged me $11 last month. When trying to get a refund They said they weren’t sure they could refund me. I was accused of threatening when I said I’d have one of my kids, that’s an attorney, take care of it if they didn’t correct it.

    I did get my refund, but what a terrible ordeal to go through, trying to get them to correct their mistake. Needless to say I switched my prescriptions to another store.

  69. I came into the Target located at 6600 Richmond Highway about 8pm to look for a container to use for these gifts I was making for a school fundraiser. This extremely friendly worker “MORGAN” asked me if she could assist me with anything. I told her I was looking for a container that could hold a basketball and some other items. She personally walked me over to a section to show me what was available. I did end of purchasing 2 container that night. The final product turned out great. There were items donated from baseball, football,hockey and basketball organizations personally signed by the players donated for the fundraiser. I think Target needs to know that “MORGAN” definitely is an asset to the brand.

  70. We had the most pleasant experience just this afternoon (3-2-14) at the Ventura-Main Street AND Oxnard Target Stores.

    We were at your Oxnard store to purchase a Samsung camera which this store did not have in stock so your sales associate, Delia in Electronics called other stores in our area and located one for us at your Target-Main Street location and requested they hold it for us that we would be there within the hour. She gave us all the information that we would need once we arrived at the Ventura store. While she was awaiting assistance on the phone she explained thoroughly to us the camera and its features.

    Upon our arrival at your Target-Main Street location we were greeted by Michelle in Electronics and she immediately presented us with the camera we were purchasing. She was extremely courteous and explained many applications of the camera and demonstrated to us how to operate the camera and even took the time to set it up for us. Neither my husband nor I are tech savvy and so appreciated her help. We left the store two very happy campers and are looking forward to using our new Samsung camera.

    We sincerely hope that these two ladies will be acknowledged for their excellent customer service. We also know if we have further questions they will be there to assist us.

    Sue and Gary Luft
    Oxnard, CA 93036

  71. I am a huge fan of target and have been for over a decade. This evening I witnessed an event that entirely put me off. A German couple was in line in front of me probably in their mid to late 50s. They were buying some beverages and had a pack of blue moon and two bottles of wine on the belt. The woman raynette (not sure the spelling, older Asian woman with glasses) asked for their ID, which I thought was a joke and then when the guests have her their German citizens ID which is a government issued ID she refused to serve them and told them only a passport would suffice. She did not seem sorry nor did she seem sympathetic. Is this true? And do you teach your employees anything about customer service? She should have at least got a manager involved. This event just happened and I have already shared it with multiple places and people. I am very disappointed and I wasn’t even involved.

  72. I recently purchased on line gift through baby registry, making sure the gift would be delivered to me, NOT my friend having the surprise shower. the gift was sent to her, totally ruining the whole surprise! I called Target to voice my complaint, spoke with a manager, John ( refused to give his last name), and he told me he would file a complaint, and I was just dismissed! The conversation ended. All of this could have avoided, and I think you need to take full responsibility for this error.

  73. I purchased a Threshold gel memory foam pillow over the weekend. When I got home I took it out of the protective plastic wrap and it immediately filled my house w/ the smell of mold/ mildew. I opened the zipper cover and sure enough, MOLD. On a brand new pillow.

    I went to a different store to exchange it, thinking it was just that shipment. The replacement also smelled of mold/ mildew.

    Upon looking at the online reviews, it appears others are still sleeping with these moldy pillows. It’s a health/ safety hazard and I feel you should reach out to anyone who has purchased this pillow to let them know. At the very least, those that have left reviews on your site.

  74. My 93 yr old mother bought a Bright Spot cellular phone along with a required activation card. The phone did not work and returned the items to the store. Target refunded her money for the phone but refused to take back the unused activation card. I spoke with several staff members and got the brush off. Hey Target what happened to your customer service? Didn’t expect that from your company…BAD CUSTOMER SERVICE

  75. The customer service representative that I spoke to on the phone was completely worthless. She was obviously just reading sentences from a script and not really listening to my issues. I have a wedding registry at Target and am heavily considering changing to Bed Bath and Beyond, last minute. I had a bridal shower yesterday and my aunt got me a red microwave. They told me it was not updating on my registry, and they were right. I had to remove the microwave from my registry myself this morning…Now, I am worried that I will get a bunch of duplicates from guests because the registry is not updating as people buy things! I am so disappointed and really frustrated with Target’s wedding registry. When I called, the customer service rep could not give me a reason why this was happening or give me a timeline as to when it would be fixed.. I was on the phone for a half an hour and learned nothing. I do NOT recommend using Target for a registry…If I could go back, I would steer clear of Target…go to Bed Bath and Beyond- I heard they’re great.

  76. You lost a long time customer today. After purchasing a product online I was given no support even though I had purchased the service agreement to cover the purchase. The local store had promised a full refund, but when I returned with the proof of purchase I was told that I was 1) too late; 2)didn’t have the packing slip–even though I had the online proof of purchase provided to me by Target; 3)that the store did not honor online purchases of electronic devices. The product which failed about 6 weeks after purchase is now MY expensive piece of junk.

    I was offered a chance to speak with the manager, but informed that he would simply repeat what I had already been told.

    At that point I asked that she inform her manager that I would never make another purchase from Target–either in store or online.

    First you jeopardized my credit and debit cards and now this. I am done with you!

  77. Worst experience ever! Don’t shop at 12901 N IH 35 Austin /TX store ,they costumer service horrible and the
    manager his name is Jim he is so mean and rude,he doesn’t know how to talk people.if like that person work at target ,I will never shop again and tell my family and friends ,they will not go target too…

  78. I have called several times today. Half of the people I end up on the phone with are not fluent in English. I have yet to get my problem resolved and I have called ten times. At the end of the conversation they ask me call back customer service or they just hang up. The two dresses I ordered are ringing up at full price even though they are buy one and get 50% off on the other. Is this too difficult to resolve? Obviously so. I almost rather pay full price than deal with your TERRIBLE customer service

  79. I bought 2 36-piece packages of Angel Soft toilet papers because of the promotion, “buy 2 packages of Angel Soft or Quilt, and get $10 Target gift card for free”. So when I checked out at cashier#4, I realized the cashier put the first $10 gift card to his drawer and charged me $10 for another gift card that I was supposed to get for free as advertised. Before even exiting the door while checking on the receipt just as a habit, I found out the error or possibly a scam. I brought it up to the store manager at the Customer Service twice, showed her the receipt, added up the entire math trying to explain the problem to her. In addition, I got charged twice for the Yogurt. The store manager blew me off with an attitude, “I have been working at Target for over 5 years, and I know what I am doing as I watched what he was doing! This is how it works, and you seemed to have a trouble understanding it!!” I began to think that was her scheme to rip off Target shoppers for her own benefits..
    It’s not the matter of the money at stake ($10 gift card), but I am writing this because it’s the matter of principle and how you treat your customers! I have been supporting Target forever because I love Target quality and pricing, and the fact that Target donates 1% to local schools to support education. However, this kind of Customer Service attitude and illegal scheme cannot be tolerated.

  80. We are so disappointed that target pharmacy is no longer participating in their own previous discount drug plan and didn’t even find it necessary to inform their ones valued customers enrolled in the target pharmacy plan. We found out that the medication refill that cost 4.00 USD before was now over 8.00 USD for one months supply.
    Our Store we pick up our Order at Sacramento Arden in Sacramento and we liked the friendliness and helpful customer service from the Pharmacy team, especially Allan.
    It doesn’t make any business sense to change something good for the customer with all of targets problems. I grew up in Business and learned something very valuable from my parents “never bite the hand that feeds you”!

  81. Visiting the Plymouth Target Store, I was extremely pleased with the customer service in the Photo Department. The young manager, Taylor (I believe)took time, was very helpful and courteous with myself as well as another customer at the same time. She is to be commended…….she is also a newly hired manager at this Target Store. Also Lisa who works in the photo department was helpful.

    I also wish to give comments concerning your Target Store in Kona, Hawaii where we visit each year. The store is wonderful, well supplied and employees are mostly helpful. However, they need better service in the produce and household goods area. The prices aren’t clearly displayed and the employees are difficult to track down at times. Since we are Minnesota people, of course we would like this Target store to effectively compete with Wal-Mart. Just thought you might like to know. Maybe you could send Taylor to Hawaii to oversee this manager system!!!

  82. Horrible customer service. I was considering buying stock in Target but not after this last (and will be my very last) customer service experience for an online sale. Mailed the wrong size for my daughters new sneaker and was told I needed to mail it back in or drive it to a store to get a refund. I’m sorry but if I ordered online I was trying to avoid all of that. They told me there was a mislabeling in their warehouse and refused to send me a new pair without charging me. I highly doubt the $24.95 was worth losing a customer for life Target.

  83. Horrible. Save precious time and energy and order through Amazon. Ridiculously ineffective customer service.

  84. I had two problems yet again at target today; first, I have people approaching me all over the store asking me if I need help finding anything. I understand you think this is good customer service but if I can’t find something myself, it invariably means you dont have it. Then I have someone following me around the store pretending to help me shop, which I don’t need. Problem two is that you have your people soliciting customers to get the credit or debit card in the checkout line, which hold up the line, in my case for five minutes. Plus now the extra time it is taking me to write this. I’ll throw a third thing inwhile I’m at it: your selection is really going downhill. I am going to try to avoid tArget going forward.

  85. This past Monday I went to target and they told me I couldn’t use my “target” coupon with my manufacture coupon. It clearly states in the coupon policy may combine both I was so disappointed in Register Clerk but I just kept quiet and moved on. Makes me not want to shop there any more I am a loyal customer love Target but not with these actions. Target use to be so great untill these past 6 months. This located bakersfield, CA

    I ordered patio furniture from Target. Was to get 3 pkgs. They all came but 1 was not mine. Was another guests chairs. I called and called and called Target and they could not get their **** together. They do not work with either UPS or FEDEX for big deliveries. They work with a place called Home Direct. I called them several times as well an no one could figure out where my order was. I am returning my furniture because the incomepentcy is out of this world!!!!!!

  87. I cannot believe how horrible Target is for online orders. Take my advice. NEVER ORDER ANYTHING ONLINE FROM THEM!!!! here is MY story:
    I ordered furniture from them ~ 3 weeks ago. At that time, all was great! they took my $, got the emails it will be shipped.
    Come 8 days later, I got three boxes. 2 were correct. 1 was wrong. belonged to someone else. Called Target right away and said they would make arrangements for a pick up and for a shipment of my chairs that were to be delivered. Crickets. Crickets. heard NOTHING for 3 days. called Target again. Same ol song and dance. “We are looking in to it.” etc etc.
    I called again today (there is more to this story but I I don’t have the energy anymore do go in to detail) and they admitted to me that they cannot send me my chairs because they are no longer available!!!!! so, because my husband already put the couch and coffee table together, we have to take it apart and have Home Direct pick up everything.
    TARGET is the WORST. I have gone in to that store on a weekly basis and I spend anywhere from $25-100 each time I go in. As much as I love their products and the store, I will never go in there again. Unbelievable.

  88. I am starting to hate shopping at Target. Whenever I have an item and I want to take it back, it takes forever waiting in line. Their customer service desk lets people check out, not only return. So if you have one item you may have someone in front of you with a cart full checking out and you stand there and wait. Why can’t you just have a return and complaint service and let anybody else go through the regular checkout?

  89. I was quite disappointed after being on line for over an hour carefully shopping for items on line from your store. At the start of ordering it states “free shipping for orders $50.00 or more.” My order was about $57.00, so I proceeded to check out. I saw at that time it was free shipping with a target card only! The shopper should be notified with that information before they have wasted over an hour shopping for your store items, to be notified of your terms of free shipping! REALLY1

  90. It would be helpful if you would put some cashiers nearer
    the grocery isle. Everyone of your stores have the cashiers
    closer to the other side of the store. Really inconvenient
    when you shop for groceries only and park by that entrance.

  91. We won’t be coming back! I sent my husband to the store to purchase the 6ft banquet table @ $6.99 in this weeks flyer on May 23. The sign on the shelf said $6.99 but no tables just the rain check request ticket. He took it to the front and received a raincheck for 5 for $27.97 (unsure of the change because the ticket was left on the counter). He said it was wrong and the manger told him the flyer was wrong. He said I understand misprints but your sign put up by a human on Sunday says $6.99 and today is Thursday. If it’s an error the sign should’ve been taken down. Since it’s not you need to issue the raincheck for 5 @ $6.99 each. The manger refused and was MOST UNPLEASANT about the whole thing. My husband left with out purchasing any other items on my list. I called your customer service line and was told they would document the issue but they COULD NOT DO ANYTHING about it. I need the 5 tables for my daughter’s rehearsal dinner.
    I forgave you when I had to change my pin and checking account attached to your Redcard, that was out of your hands. This is just POOR customer service! I have you listed as spam so don’t email me. You have all my information from my Redcard, just like the hackers. You can contact me by mail if you wish to mail me the raincheck. The raincheck number is 9801-0000-2159-3583. I have learn to shop other than Wal-Mart because they are dirty stores and unfriendly staff. I can find other places to spend my weekly money if you leave this issue as is.

  92. For some reason, I can’t seem to get into the survey. This is the first opportunity I could find. On 5/23/14, 7:40 PM at the Upper St. Clair, PA location I had the most helpful associate (Lindsay)scour the store for a “Frozen” t-shirt for a gift. I couldn’t believe it. She wouldn’t give up till she found it. I was thrilled. Then I had the most wonderful check out person. If anyone was having a bad day, they would have had a different point of view after encountering Michael. Nice guy! That’s the way it should be. They need a raise!

  93. Absolutely a joke of a customer service organization. As a loyal customer who spends thousands of dollars at Target per year, I expected a little effort at solving what seems to be a simple problem. I purchased a gift card, the cashier didn’t activate it. I know within a 5 day time frame the date the card was purchased as well as the card I used to make the purchase. Connie, hopefully the most unhelpful supervisor in the organization, told me to “search for my receipt a little harder.” I’m sorry, but why don’t you train your cashiers and employees to actually DO THEIR JOBS rather than blaming the customer. Worthless. 30 minutes of my life I’ll never get back.

  94. I am shocked that you allow open carry weapons in your store. There is no way I or any of my family, and now my friends, will patronize Target when I share this with them. The obvious scare this puts in customers when confronted by these goons. Why do you think there is any justifiable reason that a man needs to brandish assault weaponry in front of women and children, or for that matter, men in the course of a pleasant shopping experience? Imagine that someone shows up at your door with rifles or handguns. And you have a gun. What happens in your stores when that eventually happens? Your firm will one day be responsible for a massacre. The blood will be on your hands. Shame on you. If you don’t have the spine to stop this armed bullying, I don’t need to give you my money any more. I will tell my friends to stop doing business with you and ask them to tell your friends.

  95. Your security system is still compromised. On 6-8-14 I had a check declined. On 6-9-14 I received a call from “Targets Collection Division” that a previous written check was returned by my CU, because my account was closed. I checked and my account was NOT closed. I called “Target” back and stupidly gave them my account no. I suspected something and checked their ph. no. and it was a telemarketer and company UNKNOWN. How did they get my check declined??????? Your system is very poor indeed. Needless to say, I won’t be shopping at your store any longer.

  96. I understand you dont wish to allow persons there constitutional rights and leave them defenceless in your stores , well two points of view , If your doing that you better be ready to defend your customers if you disarm them and second I will never shop at a store that wants to disarm me and leave me defenceless , Hope your stores arnt like sonic the day after they banned weapons , one of there stores was robbed at gun point but that stuff is going on all over

  97. It is unfortunate that your company has chosen to request customers not to conseal carry while shopping. My life is not worth the shopping experience your company offers. I live next to the most dangerous mid size city in America. I go nowhere without one.

  98. On 6/7/14 I purchased a bench at Target. I was informed that I could only get the sale price if I had a Red Card. I was ok with that as I am a big shopper at Target. However, when the pad prompted me to enter my social security number, I said to the cashier that Target had to be kidding. (I only entered my last 4 digits). Today I received my rejection for a card because my SS # was invalid. Please do some serious thinking. I am one of your customers who, on December 5, 2013, charged almost $300 at Target. We know what happened with your security breach. I had to keep a diligent watch on my credit card statement to insure no fraudulent purchases were made. Do you really think that I would now entrust you with my social security number? Your policy will make me think twice about doing business with Target.

  99. Today I ordered four gift cards from various stores. Target was the ONLY one that charged a mailing fee.

    SHAME ON YOU, Target!!!!!

  100. I placed an order on May 30th and still have not received the items. I called customer service last week and was asked to wait until Friday and given a GC for $5.00 for my trouble. I still do not have my items and the order number is 101694143492. The items were for a father’s day gift and ordered in plenty of time. I am very dissappointed and want to know what steps will be taken for me to receive this merchandise at the same price as well as discounted. When talking to customer service they suggested the REDCARD – I have it and have done what I needed to do. You can contact me via email

  101. Store service has really started to go down———if you ask to talk to a manager—-they are busy!!

    More difficulties trying to get acct. information over the phone—–sorry Target has started to down-slide

  102. Store service has really started to go down———if you ask to talk to a manager—-they are busy!!

    More difficulties trying to get acct. information over the phone—–sorry Target has started to down-slide

  103. I think Target does not need my patronage. The have the worst customer service and have forgotten that without customers they have no business. I can say Wal mart may be a butt of many jokes but the still will answer the phone when a customer calls. I can get through to Congress with more ease than breech the walls of Target. Say good bye my American dollars.

  104. I was in the Boise Target today on Eagle and Chinden. I bought a outdoor table at a great price but when I got the box to my car it was too big. The target team members were so helpful (Cody and Larry) they told me they could hold it while I got a car that I could get the table home. I have roof racks so I went home got some tie downs and came back. The tie downs were broken that I had grabbed so Cody helped me get the correct ones to get the table on my car. This is all going on whole it’s 95 degrees out and he was directing me how to get the table strapped to my car. This type of customer service is almost unheard of now and I had to let you know what a great asset Cody is to the Target store. I live in the neighborhood behind the target and since we moved here we have come to know all of the amazing team miners in this Target store. I just want to thank Cody again for all his help. I made it safely home and had a amazing surprise for my husband when he got home. I look forward to shopping at the Eagle/Chinden store for many more years

  105. My daughter did a return for 11.99, and wanted it put back on her debit card. She has been waiting to see the credit, when I looked at receipt it says they gave her gift card, They stapled a receipt but no gift card, I know not a lot of money but she is a college student and could use the 12.26 original receipt is 2-4089-1509-0075-8856-0. please help just put credit on debit card thanks, Pam Brown

  106. This may not be of interest to you, but since you do not want me to carry a gun into your store, I have a right to carry auth. By the gov. and my ccw, I will not enter your store at all.

  107. I am sorry to say but after the recent news I have heard, my family and I will no longer be shopping at Target. My wife and I are both law abiding people. But in this crazy world, there are a lot of people that do not follow the law. Because of this, both of us have a permit to carry to protect ourselves and our kids.
    I learned today that we are no longer welcome in your stores if we are carring (open or concelled).
    As and American, it is our RIGHT to bear arms. The law has given both of us a permit to carry the weapon.
    Target has now started treating us like criminals saying that they want a Safe work place and shopping place.
    You are stating that the people who follow the law will not harm people because they have weapons.
    Your type of thinking is so out dated.

  108. I just went to Target for pills I had a $5.00 off if you brought $20.00 coupon The drug department took it but never took it off my bill Of $42.18 They kept the coupon but never said anything about it I just got it in the mail Thanks for screwing us Won’t be back for a while Answer requested.


  110. After reading about your new policy regarding violating our 2nd Amendment rights, you as a private business have every right to do this. I as a consumer have every right to express my views of your corporate policies by never shopping at Target again!

  111. It has come to my attention that you do not prohibit guns from your stores.
    This is not acceptable to me or my family
    Our safety while shopping, anywhere, is of the utmost importance.
    Until you policy changes, we will not shop with you and will cancel all credit arrangements.

  112. Is it true you won’t let legal concealed guns in target? I hope this is not true. we had a mass shooting here in salt lake city a few years ago, and the reason the shooter picked the location was it was posted “no guns allowed”, please rethink this policy.

  113. Recently Target compromised there customer’s credit card security,now they want to put there shoppers personal safety at risk by not allowing law abiding citizens with concealed to carry licenses to shop at there stores while legally carrying a firearm. You people will not see my shopping dollars in your stores, it’s much to risky.

  114. Recently Target compromised there customer’s credit card security,now they want to put there shoppers personal safety at risk by not allowing law abiding citizens with concealed to carry licenses to shop at there stores while legally carrying a firearm. You people will not see my shopping dollars in your stores, it’s much to risky.

  115. I have always loved Target but because of your gun free policy I will have to stop shopping at your store.

  116. I was in the Louise Avenue Target store in Sioux Falls, SD last Sunday (July 6) to check on the iPads advertised. I’m sorry I didn’t get the name of the young gal who helped me. I told her I had several questions about the iPad and while we were talking she received one or two calls on her “walkie-talkie” from other employees asking her questions. I asked if she needed to answer them, and she said, “No, you’re the most important person right now.” Yes, I purchased an iPad! Kudos to that young gal for making me feel like a million dollars!

  117. Dangerous place to shop becuase now Tagrget is protecting criinals by telling law abiding citiizens to not carry a concealed weapon if they so choose. MN company run by Minnesota dope heads just like the governor. NO more purchases at Target BS leftist aholes

  118. My husband and I were in your Greenville, SC store on July 5th. I was very disappointed at the empty racks all through the store. We were shopping in the baby and toddler departments. Then we tried to buy a broom/pan set 002091034. There was only 1 on the floor and when we got to check out, I noticed that the dust pan was cracked. Your staff was excellent but the end result was that you had 6 sets in the backroom that did not have a dustpan with the set? I find that hard to believe and harder to imagine that it took 2 or 3 trips back to the backroom to realize this. We are from Youngstown, OH and currently have our local target in a remodeling stage that looks a lot like the Greenville store. In my opinion both stores are a mess and I’ll really have to be desperate to shop there.

  119. Your customer services really sucks! I just missed the 1 year dealine to get missing parts, by 1 month. I got referred to another number. Why even refer me, if this other team is useless and wouldnt be able to get me the missing parts. After being on the phone with them for 45 min, I was told go call the product company, room essentials, to get the missing parts. Customer service didnt have their phone number, even though Room Essential currently produces products for Target. And then customer service had the nerve to say “if you don’t like our services, maybe you shouldn’t shop at Target any more”. The manager was able to find me the phone number to Room Essential, but I will definitely think twice before I buy any big items or electronics from Target

  120. I would like to know why my order #101688053489 has been sent from ORLAND, FL to PEMBROKE PINES, FL (on the EAST coast) instead of SARASOTA, FL (on the WEST coast) where I live and placed the order. Also, why is it taking from 7/23 until 7/28 for me to receive this package from Pembroke Pines to Sarasota??

  121. My order #101688053489 has been shipped to the East coast of FL instead of the West coast of FL from Orlando. WHY?

  122. Target has possibly the WORST customer service center I’ve ever dealt with. Their ordering system locks up frequently. If you have a problem and call their CS center, which is in Central Americal, within minutes of finding a problem. If it’s not on their script they can’t help you or worse yet, lie and say they have when they haven’t. When you ask for a number in the US so you can speak to someone who has a clue, they either say they’re forwarding you, which they don’t, you’re dropped back into the call que or they put you on hold to get the number and then never come back. I waited on hold for 25 min.

    You’d think after their fiasco last year with everyone’s personal information being compromised, they’d work harder at providing good customer service. I’ve been a RED card holder and have shopped at Target online for years. I’ve place my last order and have cancelled my card. Not worth the aggrevation.

  123. I was shopping at the Target in Burbank at Empire Center. I saw a sales associate in the red shirt, Tito, on one of the aisles and I asked him if Target sold books. Tito said to me in Spanish, “I don’t speak English, only Spanish. I speak very little English. The only thing he said to me in English was I’m sorry. Thank goodness I I passed Jr. high school Spanish, level 1 and understood him. I’m all for hiring Bilingual employees, but how do you hire people do not speak English? If other words, you are fine turning away Engligh speaking customers. I certainly got the message and put my items down and left the store. I don’t think I’ll be back.

  124. I placed an order over a month ago for ride on dune buggy. It still has not been delivered. A company called way fair is delivering and scheduled for this thur. I just ordered exact same item from Walmart and it is scheduled for delivery this week. My daughter could have been enjoying for a month.
    I am very dissatisfied with this service. I love your store but this will make me think a little about ordering from your site again

  125. I am 9 months pregnant and my elderly aunt sent me $100 gift card that got thrown away when my husband cleaned the car out. It was in the envelope so all the information that was with the card was thrown out with the card. Target will only replace the card if my 90 year old aunt has her receipt. So, basically target has no problem stealing $100 with no remorse. I would think the card could be tracked by address since it was mailed to me. I will inform everyone to never register or purchase gift cards from Target.

  126. There is NO WAY to send an E-mail inquiry to Target! The links on their website lead you in a viscous circle, from one irrelevant page to another. damn. I just assembled a coffee table & 2 side tables, wrote rave reviews on them.(I guess no good deed goes un-punished) I only wanted to inquire when the TV stand might become available? (‘Out of Stock’) There’s no way to ask & no way to provide Target with consumer feedback. If there is, it’s not clearly marked.

  127. I am very shocked to see that a store the size of Target DOES NOT carry the American Flag in the store. You can buy a state flag in some stores but no Amer4ican Flag only on line. this is a disrespect to the vets. that served ths great country. As labor day is here i went to get a new flag to hang out side to find out there is none in the store. As a father of a Navy man
    this i felt is a disrespect to the vets. and to the Country.

  128. While purchasing an item with $16.99 clearly marked on the tag, the item rang up $17.99 at the register. Is this a common practice with Target in hopes the customer will either not notice or decide $1.00 isn’t worth a return visit to the store?

    Also, I was unable to participate in the online survey due to never being asked for the User ID or password as indicated on the receipt. Calling the 800 Target number was an exercise in futility as the recording constantly returned the main menu

    The Target chat person, Bill, was about as helpful as a 2 year old.

    With all the recent negative press about target, I would highly suggest the company get serious about customer relations…probably the worst I’ve ever seen.

    Target claims to welcome customer feedback….Don’t think so!!

  129. Received a a egiftcard from target #049100022045406.acess28437957. Printed from my email took it to the target store. it is no good , even though the offer reads”You can use at any Target store or on line.” I do not trust Target to handle my private info so therefore will not download app. from target. Please mail me a gift card that is good at the store or cancel my credit card. thank you charles hibbs

  130. I have not shopped at Target since your “credit cards were hacked” over one year ago. While I always used my AMEX, OR VISA credit cards I am no longer confident that my info was or wasn’t hacked so I decided to stop shopping at your stores.

    Today I figured out a wy to buy your VISA gift cards which I did and bought a $100 and also a $50 card. And figured I could those in lieu of my regular cards and also pay any difference in cash.

    So if I do and your cards are hacked again, at least my losses would be capped at a maximun of $150.00 I am wondering why I had to pay a $5.00 fee on each one to do. If that is your policy of having to pay a fee penalty each time in the future I buy your cards that really is not a good solution for me.

    So after I use these $150.00 Target VISA cards up I will start shopping elsewhere again.


    Matt Waters

  131. My wife, this A.M., tried to activate new cards received, due to Target’s hacking incident. The person contacted, via the phone # provided with the cards, apparently does not have even basic skills regarding speaking or understanding English. Why does Target contract with these providers? I suppose it is a matter of cost, at the risk of customer satisfaction. My wife was not able to learn from the contact, if the cards were activated, after several blunt questions, regarding this issue. I tried calling a local Target store, to get corporate customer service, explaining the issue, and was given gift card services on two occasions. Finally 3rd call, after being given the same bogus number, asked for a store manager, who was very helpful. Unfortunately, my call did not get to customer service, but some phone answering service in Nicaragua. The individual responding, also was almost unable to understand the issue. Apparently, wanted to get me off the phone, and suggested I call the number that was provided with the cards. I explained that the issue was regarding communication with those found at that number. Then I was asked the 3rd time, what my question was. Very frustrating………..then asked for the last four of my SSAN, and advised me that my wife’s card was activated……I explained that I had given him no information regarding my wife’s card. (Both cards are on the same account}. Eventually, I was given the response that both cards were activated. This effort consumed approximately 70 minutes, Absolutely unacceptable, and certainly don’t get any comfort that my account is secure. What say you Target? Additionally, suggest corporate review even a few of the comments found online………not at all complimentary. In the past we have held Target in high regard, but no longer. And, I do expect Target to respond, personally, to me, regarding this issue. If this doesn’t happen, I will utilize this comment section again.

  132. Target quality has hit bottom. Their Circo hooded towels for children have a polyester fill to make the rolled towel feel soft. Before laundering you find and remove the piece of polyester fill and have a thin hard towel. I found this out when I purchased the Cirlco penguin hooded towel, 064 21 0252, ROO ID 194461-0098, F16933508-Q3/14, 90642 10252. It is not inexpensive but it’s quality is CHEAP. I am giving more thought to my Target purchases, questioning each item for quality.

  133. I am not happy about Target making their employees work on Thanksgiving!!!! that is what is wrong with our country, no family time. I will shop at Family oriented stores who stay closed on family holidays.

  134. I have an issue with the Handicapped scooters at all Target stores. If one is available it may run only 10 minutes. They all seem to need new batteries since they don’t hold a charge. No one seems to care or try to fix this. Managers say “their hands are tied”. When I have called to complain they say they are working on it” I have been stranded many times. The latest excuse I was given is that their repair depends on “sales”. I get my prescriptions, groceries, gifts & personal items there but I am getting fed up for the lack of regard for your handicapped customers. This is a corporate wide problem, not just in Charlotte,NC but in other states such as NY. Even though I have never had a problem getting a cart or a cart failing on me at Wal-Mart, I prefer to shop at Target. I did not bail because of the security breach like many people did and I would like the service of mobility that you claim to offer your customers. If Wal-Mart can provide this why can’t Target? I have seen customers leave the store when no cart is available and I have done it myself. Please give this matter some long overdue attention. Thank you.

  135. I have an issue with the Handicapped scooters at all Target stores. If one is available it may run only 10 minutes. They all seem to need new batteries since they don’t hold a charge. No one seems to care or try to fix this. Managers say “their hands are tied”. When I have called to complain they say they are working on it” I have been stranded many times. The latest excuse I was given is that their repair depends on “sales”. I get my prescriptions, groceries, gifts & personal items there but I am getting fed up for the lack of regard for your handicapped customers. This is a corporate wide problem, not just in Charlotte,

  136. I really hate that you are opening on Thanksgiving. I wish you would reconsider and keep Thanksgiving for families and not your personal gain.

  137. I have been sitting on hold for 11/2 hours today to try to get a problem resolved, which target has been working on for 4 months. The pharmacy entered my prescriptions incorrectly. I spent one weekend filling out paper work to resolve the situation. No one calls me back, no one seems to know how to resolve the situation. I was transferred from department to department. I wonder how many dollars have been withheld from individuals in the pharmacy. Hopefully I am making customers aware, know exactly when changing insurance companies to know your benefits. The issue started in May of 2013. I wonder if Target would be so patient if I owed them money. I just got disconnected.

  138. had problem placing an on-line order today-so called in-1st guy was in Central America & barely spoke English. Of course he got email wrong after I spelled it out 3 times,so when he completed the order, after a frustrating hour conversation,it had wrong he puts me on hold, and then disconnected call..when I finally got back thru I found out he had cancelled that order completely, but I was then speaking to Carla in the Phillipenes who got it right. for my problem she sent me an email gift card,and can’t redeem it without a smart phone…ay-yi-yi..what is Target coming too? why can’t I take the email into a store???

  139. I ordered on my red card -to redeem my gift card =$5.00 for laundry spots remover,it is one week- ignored, not delivered ,although they promise free delivery until christmas.

  140. I ordered Christmas gifts for my granddaughter on November 14th.
    I immediately received a tracking number, however, as 1 and then 2 weeks passed the tracking status remained the same. I called your contact us number 3 times and was told to call back. I finally called UPS and was told that they never received the shipment. I called back again to your contact number and a young man told me that he would help me. Thank goodness. He canceled my originaly order and reordered everything for me. Everything was still in stock at that time which was November 28th. He insured me that I would receive my order on December 4th. Well,
    today is December 5th and no package and still no tracking number. I called your contact number again and was told that the order was still uncompleted. I asked to speak to a supervisor and she assured me that my order would be shipped today and that I would receive a shipping number tonight. Well it is 7:31 pm and no shipping number. I just received an email informing me that 4 of my items are sold out at this time. I should receive the rest by December 11th. No shipping number yet. I have lost complete faith in Target at this time. The email also told me that I would not be charged until all my items were shipped. I paid for everything on November 14th, so I don’t have any idea what they are talking about. I shopped early so that I could get everything I wanted on time. Now someone else has bought my items and I am left out in the cold. I cannot tell you how very disappointed I am. Please have someone contact me and give me my tracking number so that I can be assured of receiving at least some of my order. Also, refund my money.

  141. In my recent visit to Chicago I shopped in Target Chicago Brickyard W Divercy Ave on 21 November 2014 (10.34 PM ) and 23 November 2014( around 8.30 PM ). I mainly purchased lot of items to gift to friends and relatives back in India. Both the days, among other things, I purchased one Crock pot classic original slow cooker round 4.5 quart.( 2 crock pots in all ) The purchases were made through my citibank credit card.The customer service was good and the staff, friendly.
    I carried the gifts to India ( Chennai ) on 26 November 2014. Today, I sent one crockpot to Mumbai India to my sister in law by flight through my son. Unfortunately, the ceramic pot ( Stoneware) broke !!
    I am feeling sad as the gift could not be given to my sister in law .
    Can anyone suggest what can be done about this ?
    I will be grateful to get a solution.

  142. I will never order anything online from Target, Never. No customer service, do not receive your order and no one is willing to help.

  143. Dear sir:
    I called my Target at Knollwood in Mn toget hours for photo lab today only to get a recording for hours for ALL days from dec 21 on!

    Do you really feel your customers TODAY want to hear this when they are calling TODAY Dec14?
    I then called operator who informs me the photo lab is open . I drive to TArget to be told photo lab is not open until 10am. I call ” my customer service rep” to inform her of my error- only to be rudely informed that it is to open !
    Is this the type of people and practice you are promoting?
    I amashamed for you and will take my business to Walmart and Walgreens.

  144. In Oct 2014 I went to the Target On Howell Ave at oak creek Wi I bought my grandson his Christmas gift super Herose game at that time it was 74.oo Now it is 54.00 I had my husband take the receipt to the store to get a fund of 20.00 they said they couldn’t do that now I find out I could of taken the one that I bought for 74.00 and buy the one for 54.00 why didn’t they tell my husband to do that what ever happen to customer service? now I have a bad tast in my mouth for Target

  145. To bad Target is going out of business in different states ‘ I can see now they are they have people that work for them and don’t care about there jobs. customer service dept. is so bad my husband and I spend a lot of money at target but I don’t think I will be going there after the problem I had with my grandson gift. I sure hope they can use that 20.00 to get out of debit shame on you Target………………………………

  146. we was the manhattan ,ks store today and had made some wrong sign and had them. so we ask some of the worker if this was right and the said so we pick some up when we went through the check out line they were ruided and said even with sign up it was wrong we also bought a christmas wreath that was hanging where it said 8.00 and the peg was full of them but rang up 20.00 i have always liked target but after today i was so mad i told my driver to take me home i live 35 miles away ive worked at store before and know that this is not wright. i will do more at walmart after this and hope the states inspeter come check this out. the sign had pen print on there computer not a target sign.

  147. I will never order from Target again. Here is a warning for you. I had ordered a $75 gift card online and paid for it with Paypal. I receive an e-mail from Target a few days later saying there would be a 2 to 3 week delay in shipping as they were out of gift cards?????
    Really? Your out of gift cards! Anyhow I decided to cancel that order and go to a store and purchase the gift card. I called Target and cancelled the order and the rep said she would do it right away. I then called PayPal and told them not to fund that order. Guess what? They shipped the gift card and charged my credit card that PayPal had on file. I called PayPal and they said that they could not cancel an order before 30 days even though the PayPal rep told me she would. I then called Target again and the rep told me that they could cancel the gift card being sent to me but they cannot issue a credit to my PayPal acct. Their policy to to issue a gift card to replace the gift card that I wanted cancelled??????WHAT!!!!!!I told them to not cancel the card and then called PayPal to let them know Targets policy. They said they would take it up with their corporate. They said I could file a claim against Target if I wanted to. I am tired of dealing with this and told them I will go to Target one last time in my life and use their stupid gift card. Target wins! They can’t lose, replace a gift card with a gift card. I then called Target Corp and talked to a supervisor and let her know what was going on. She could care less. She didn’t even apologize or ask me about my order. She said she would make a not of it. WOW! I am going to post as many bad reviews as I can about this and let every friend and relative to never purchase anything at a Target Store or online again.
    This was the most disgusting customer service that I have ever had in my life and Im old! Target, you can go to hell.

  148. I am sending you this to let you know That Brandon supervisor from escalation dept. Helped me today. He is wonderful and it was a mess to fix. He fixed everything and was so helpful.The other people I spoke to before him were terrible. If they worked for me I would have fired them. When part of my order arrived a month ago with 2 lamp shades missing I called and spoke to someone and she said she was sending me them out. That was a month ago. Then today i received an e-mail saying my order was cancelled. I called today and after a wait spoke to Jacob he told me he would fix it and send me my items by the 22nd of this month. I lost him. I then called back and got a lady that I had to explain everything again to. I lost her also. I finally got lucky and Brandon answered and fixed everything. I don’t think I will ever order on-line from Target again. Brandon tried to re-order what I needed but they are no longer in stock. I had him cancel the order. This is no way to run a business. I am so happy to have finally reached Brandon. My total time with all these calls was about 2 and a half hours. What a waste of my time before the holidays. I hope Brandon gets credit for a job well done. Thank you, Sharon Lovero

  149. I very disappointed.For years I was expecting a construction of super target at 6699 S.Semoran blvd Orlando fl 32822.This area is good potential for business.Every week I drive to the Waterford lakes dr.There a lot potential because the residences & the International airport.This as to sense.This is my opinion.Sincerely a target shooper

  150. I purchased an item on December 17, 2014 Order #102107808366. I received an e-mail stating that my order was shipped on 12/18/14 and the estimated delivery would be 12/22-2014-12/24/2014. This was a Christmas gift and I have not received it as yet. I phoned the 800 # for guest services on 12/26/2014 as I was unable to track this item thru UPS. With the tracking # I had received from target UPS could not locate the shipment details for my order. I was transferred when I called to a investigation department. The first person I spoke with could not find any information at all. I also could not understand him. He started to say he would have to cancel the order and then we were cut off. I called back and was transferred to a person named Karen. She checked the tracking # and found that the article I bought was shipped out of a city in Kentucky. Then it went to Sharonville Kentucky. Apparently it will be shipped to another UPS outfit and then maybe I will get it. Karen said that it could take up to 10 working days for it to come. I cannot understand why you would send out an e-mail giving a date it was shipped and an estimated date it would be delivered. I have absolutely no idea when I might get this item but I absolutely do know that I will never order anything on line from Target ever again. Your customer service leaves a lot to be desired.

  151. I purchased an item on December 17, 2014 Order #102107808366. I received an e-mail stating that my order was shipped on 12/18/14 and the estimated delivery would be 12/22-2014-12/24/2014. This was a Christmas gift and I have not received it as yet. I phoned the 800 # for guest services on 12/26/2014 as I was unable to track this item thru UPS. With the tracking # I had received from target UPS could not locate the shipment details for my order. I was transferred when I called to a investigation department. The first person I spoke with could not find any information at all. I also could not understand him. He started to say he would have to cancel the order and then we were cut off. I called back and was transferred to a person named Karen. She checked the tracking # and found that the article I bought was shipped out of a city in Kentucky. Then it went to Sharonville Kentucky. Apparently it will be shipped to another UPS outfit and then maybe I will get it. Karen said that it could take up to 10 working days for it to come. I have absolutely no idea when I might get this item but I absolutely do know that I will never order anything on line from Target ever again. Your customer service leaves a lot to be desired.

  152. The Manager at The Target in Mechanicsville should not be aloud to be around people .. Her. Name is Stephanie and she is a which … I will never go in there again . I feel sorry for her employees … I bet they can’t stand her … Who does this Stephanie. Lady think she is…she is a manager at target. . Not a senator…

  153. i drove 45 mins to target in the snow because they told me yes we have 18 in stock. i get there and there is none i asked for help and a worker said she hasn’t seen them for a few weeks. i am mad i drove and spend gas to get there. they said yes we have 18.i don’t know if i want to shop again at target.

  154. I had written to you previously concerning your Huber Heights Ohio store, and their interaction with me. And to date I have not received a response.
    John Meeks

  155. To all to whom it may concern,
    It is very disturbing and totally not hygienic to let the dog be in the store, especially in the shopping card, after I will place my food in there which will go in my refrigerator. You are responsible for people who are not just not dog friendly, but have an allergy to animals.
    Sooner or later there will be no priority for a human existence. The whole city is a zoological garden. It is not fair, they can bring the dogs anywhere where they don’t belong, so I have to remain at home if I don’t want to get close to dogs.
    I am requesting to bring this to the attention of the health department and establish some rules with the comment since about forbid bringing animals in any store, but especially the store they sell food. I would not desire to put my clothes into the same cart ether, where the dog was sitting before, with his batt, after he but number 2 on the street.
    Please to take this in consideration and do something about it.

  156. To all to whom it may concern,
    It is very disturbing and totally not hygienic to let the dog be in the store, especially in the shopping card, after I will place my food in there which will go in my refrigerator. You are responsible for people who are not just not dog friendly, but have an allergy to animals.
    Sooner or later there will be no priority for a human existence. The whole city is a zoological garden. It is not fair, they can bring the dogs anywhere where they don’t belong, so I have to remain at home if I don’t want to get close to dogs.
    I am requesting to bring this to the attention of the health department and establish some rules with the comment since about forbid bringing animals in any store, but especially the store they sell food. I would not desire to put my clothes into the same cart ether, where the dog was sitting before, with his batt, after he did number 2 on the street.
    Please to take this in consideration and do something about it.

  157. I placed an order online on Dec. 17. It said it shipped on Dec. 18. I received one dog of the two for my sons for xmas on Dec. 23. The other was missing in transit. We never received it even though I was told it would be here on Dec. 24. (Xmas eve) I called after the holidays and they sent a replacement dog however that has still yet to be received and it is now Jan. 14. To say the customer service is horrible is an understatement. Nothing has been done to 1. refund me or 2. replace the original order.

  158. On hold for 20 min in regards to your return policy on DVDs
    Really not acceptable.
    Store was rude and now phone.
    May consider a different store from now on.

  159. I purchased the Target brand “Threshold” white dinnerware a year ago, and the dishes have grey marks like someone has taken a pencil and scribbled on them. I have dishes that have been in use for over 20 years that are still in excellent condition. I complained to the store. Their solution: We only have a 90 day policy, call the manufacturer. I called customer service – same thing. And they call themselves better than Walmart who at least stand behind what they sell. Another great store is Bed, Bath and Beyond – they stand behind any product even years after the purchase.

  160. Target Customer Service is one of the worse that I have run across. Online order goes through auto if there is a credit card on file for your account. … no way to change the credit card or go back……order went through on wrong credit card with shipping charges. tried to use my red card for no shipping but was not allowed the opportunity. Online ordering sucks.

  161. Today,at the Manalapn NJ Target I planned on purchasing Nyquil/Dayquil cold tablets,upon getting to the register the cashier asked for my license, I don’t have a drivers license which is not the point, there are NO signs or notices telling of this policy, When I asked to see a manager a individual approached whose only comment was that’s Target policy,well needless to say this was the last time I will ever shop at Target and now will do my best to inform as many others as I can of this apparently arbitrary policy.

  162. Two pack of energizer batteries at Walmart, $4.37. Same two pack at Target, $6.99. I now realize what thieves you guys are and Walmart will get all my future business. Good luck to you!!!

  163. I am very dissatisfied with two recent on line purchases. I purchased off two separate bridal registeries, placed two separate orders. When I made these purchases there was NO OPTION for me to select the shipping address as I was working from my own account. I have made several attempts to speak to someone at Target who is skilled with the English language. I have been waiting for the gifts to be delivered and called Target only to get no assistance. I finally discovered doing my own research that the items I purchased off these registeries were shipped directly to the Brides. I am very disappointed that Target would set the default shipping on their site as the registrants shipping address. These weddings/showers are May and June. A little early to receive gifts don’t you think. Be cautious when purchasing off Targets registery as they set their defaults to the registrants. One would think a major department store like Target would have their act together.

  164. The worst….you can not cancel an order after 10 SECONDS….yes the actually say after 3 to 5 seconds after you entered the order….Even if it has not shipped….which it was not.
    Once shipped you can do nothing….UPS can’t do anything either….ONLY Target can.


  165. I have been buying clothing for my great grand daughter for years in the size 6 to 14-16, and was so pleased with your selection and quality. Now, however she has out grown the size 14-16 and there is no place to go for her clothes. In the Miss and Jr. size the clothes are all too revealing, too tight, too shear, too low cut, too “slutty” to be appropriate for a 12 year old. What are the chances for you to expand your size 14-16 into plus sizes?
    My Grand daughter is 12 and a Special Needs Child. She still needs elastic waist pants and elastic waist burmuda shorts, and shirts with a crew neck, all in a stretchy fabric, but pretty and not “slutty”.
    What do you suggest?

  166. bought screen protector from city Target in San Francisco, electronics guy Tim on his name tag ruin my phone, bubbles all over and he told me will be gone 24hrs, i return the item and go to best buy at same day and they do it right. please screen your team specially in electronics.

  167. I shop at the San Pedro,California. Store. Every time the experience is the same if not BETTER. Friendly personnel greeting me throughout the store.. Knowledgeable staff who will actually take me to the item that I’m looking for..this store is a busy store but at the checkout area there is always someone there to direct me to the shortest line.. I bypass two competitive stores to shop at my San Pedro store

  168. I used my AMEX card yesterday 4.09.2015 at 4:51 pm at Target for a $5.57 purchase and lo and behold after an hour, someone in Germany used my card for $2,500+ purchases. I got a call from American Express about this fraudulent transaction and that my card was compromised. I was disappointed since this is the first time I went to Target after 2014. I thought that Target already took care of protecting consumers.

  169. Ordered a white step on garbage container from you. You shipped a black one. I am deaf and you provide only phone numbers. Guess I will make the 35 minute trip (each way) to get a full refund but do know I will NEVER shop at Target again.

  170. I WANT TO COMPLAIN About Mr. Al. Lewis about bill collecting manner that he would not give me items purchased for my bill and just wanted my payment—not friendly to the customer. Tell me
    what should I do?

  171. Your bakery dept. at your Target Store on Pine Island Road in Cape Coral, Fla., doesn’t keep the necessary supplies on hand for the bakery items I buy. Like boxes! I spoke with one of the bakery employee’s about it, and my answer was, I’ll mention it to the manager. I like the icing of my donuts on the roof of my mouth, not on the sheets of paper I use to pile them in the bag! No one seems to be checking the tray just below the donut section. Scraping icing of the paper is not the way one eats a donut, it just kills all the joy. Its not a very big thing, but its irritating. And its happened twice in ten days. Thanks for
    letting vent.

  172. Last week I contacted the Addison Target Store in search of some empty shoe boxes. These would be used for a church project and not for resale. I contacted Jenny in the Shoe Dept., gave her my phone number to let me know when she had several. Justin, the manager of that store took my number to call, one week later he hasn’t called or gotten in touch. This morning I went by the store and after a week, he finally showed up for work and asked why he had not called. Guess my phone number wasn’t working, my problem is he is not much of a manager if he doesn’t show up for work in one weeks time!!! His excuse was he needed to check store policy to see if he could give out empty shoe boxes. No I did not get the boxes, because they had already disposed them in the trash. If there is a store policy about the empty boxes then our group of ladies will look somewhere else. But this does not say much for Target! Would you rather dispose them or have them go to a good charity????? Apparently Justin is the only one at that store that has authority to make a decision. His assistant manager could not make that decision. There is a problem at that store and there needs to be a change!

  173. The supervisor working this evening at your Beechmont location in Cincinnati, Ohio has me hating target and the lack of motivation minimal customer service… My mom who has COPD accidentally left her wallet at a store down the street… We were purchasing $200 worth of merchandise and asked if we could just have one hour to hold what we spent 2 hours finding and we were told they will not hold anything… This is the only store I have ever been in that will not do this for a minimal amount of time so we can complete the purchase… It is sad that the customer is treated as though they could care less to extend the simplest of service as a way to make sure you retain customers… It is much more expensive for a business to get new customers in comparison to retaining the current ones… I am disgusted at the treatment of my mom and the rudeness in which it was handled… You need to step up your customer service efforts because the request we made was not a difficult one and it has made us rethink shopping at Target…

  174. I am offended by Target. I thought I purchased a stroller for my grandson last evening. I received an e-mail to confirm my order. This evening I receive an e-mail my purchase was cancelled. I called customer service and “Eddie” was unable to explain the cancellation. I asked to transfer to his superviser and was left on hold. I will NEVER shop Target and my husband and I plan to inform our co-workers, friends, family to do the same.

  175. I wish to highly commend a pharmacist who works at your Target pharmacy in Lake Stevens WA. Her name is Gracie. I had an insurance card that did not work for a purchase (I’d only been in the program 2 days). I paid for the maintenance medication and sent in the receipt and reimbursement request to my insurance company. I paid over $200 for a month supply, and the insurance reimbursed me for $48 – the amount “we would have paid had you used your card”. This came about 3 weeks after the purchase, and the pharmacy did now know how to revisit this claim, as it was so far from the original purchase. Gracie used her time and abilities to get the insurance to let the pharmacy put through the claim again, and I ended up saving $150! I thought Gracie was a pharmacy tech, because she had spent so much time helping me. When I went to the pharmacy to be reimbursed, I couldn’t believe that a pharmacist had helped me win this battle! Customer service at 200% plus! You’ve won me over when you employ people like this!! Please send my commendations to the store manager, regional manager, and whoever else needs to know to let Gracie reap the benefits of her care and customer service!

  176. Today, I shopped at the St. Joseph Mo. store. I was never treated so rudely by a cashier EVER. I was purchasing some canned cat food and was using a Target Coupon. I tried to simplify the transaction by taking a 24 count box to fulfill the required amount of cans stated in the coupon. I was asked by the clerk ‘can’t you read’, you must use single cans. I was shocked. Please don’t try to apologize, I will never shop there again. 06/26/2015, 12:05pm I will hold the receipt to verify transaction #

  177. Please be aware that I received absolutely OUTSTANDIND customer service this afternoon at the Target Store in Palm Coast Florida. Not only did the manager, Sandy, show the utmost concern for my wellbeing but she was ably supported by Teas in Customer service Who was exceptionally helpful, and the checkout representative, Melissa.

  178. I have been a loyal Target customer for more than 25 years. But, after my horrendous online experience on July 8, 2015, I will no longer be a customer and will soon be closing my redcard account once my balance is paid off.

    Yesterday, I ordered a $100 iTunes gift card like I have in the past and received an email indicating it would be delivered within 4 hours. That was at 2:30 PM yesterday. However, last night around 11PM, i checked my email, including spam/junk folder and I still had not yet received my gift card. I sought assistance through the Target Chat feature anticipating that I would be helped, but was told to call. So after wasting my time with the chat, I called the Target 800 number only to be told that my order was delayed because there were many orders and it could take up to 24 hours. However, I tried to explain that the email I received said my gift card would be delivered within 4 hours and did not receive another email indicating it would be late. Well, this was a total waste of my time and effort since I needed that gift card as a gift and would’ve just gone out to Walgreen’s to purchase one.

    Target’s customer service representatives did nothing to help me. Sure they apologized, but that didn’t resolve the issue. Their customer service department should be problem solvers not problem soothers. Target is the only retailer in America with a customer service department that’s doesn’t solve customer’s problems, which is absolutely unacceptable.

    Oh and by the way, it’s 12PM Central on July 9th and my order still hasn’t been delivered (2:38 PM will mark 24 hours, but I”m not holding my breath.)


    Robert Reotutar

  179. I was in the Hemet Ca. store, and was very pleased with the
    service in the Electronics dep. Phillip was the one that took care of my problem, and was very nice and helpful.

  180. I’m writing regarding a terrible experience I just had with the supervisor and store manager at the Target store located at the Oland Park, IL location. I was sold a bike for my 7 yr. old with a sign on it saying that it was fully assembled and ready to ride. In reality the bike was defective and the brake was not working. This meant my 7 year old flew off the bike when he tried to use the brakes to stop and found they did not work. The following morning I came in with the defective bike and my receipt. I was asked to speak to three separate workers but the terrible customer service came from the supervisor on duty as well as the store manager. Both of these target workers spent all of their time, not being empathetic with this delicate situation, but instead focusing in on why this was not a Target problem but instead the problem of the bike manufacturer. In the end I bought a more expensive bike hoping that this is a better made bike. The store manager as well as the supervisor need additional training in customer service. This matter should have been handles very differently, a simple “Is your child ok?” would have gone a long way with me. Offering me a $20 credit was very insensitive.

  181. To whom it may concern,
    Sometimes people take time out to reply to a negative experience however, I wanted to extend a positive experience I had at the Target in North Huntingdon Pa.
    I had a return that I asked my daughter to handle I gave her the wrong receipt and they gave me a credit for much less due to the fact I did not have a receipt. I contacted Target and spoke to a women named Trudy. She listened to my concern and said please bring the receipts and I will look into it and make it right.
    This is the customer service everyone should have in place. Taking time to listen to the consumer and helping them. Trudy was not only helpful but very sweet and understanding. I commend her in her role she has at Target. I do have to commend Target as well because their training must be good. Thank you again Trudy!


  183. I was disappointed to hear TARGET will be doing away with the boy/girl sections in your Target stores. We will shop elsewhere when looking for children toys and clothes. You might want to rethink this change. GOD created two different genders. JESUS said “Have you not read that HE created them from the beginning made them male and female (Matthew 19:4)

  184. I have used Target Pharmacy for years but will be getting my medicines elsewhere as of today. I won’t support a store that goes against Bibical principles. Way off Target!!

  185. I am writing to let you know my disappointment in your decision to go “gender-neutral” in your stores. I have been shopping in Target for as long as I can remember and enjoy the layout of the store. To cave into being “politically-correct” is very sad. There is a small number of people who are controlling the emotions of “We don’t want to offend anyone” in this country. I grew up a Tomboy and played with both girl and boy toys. Please Keep the Boy and Girl clothing and toys separate!! If they want the opposite clothing or toy they can go to that section. Again, please do not go “gender-neutral”. I will reconsider shopping at your store otherwise.

  186. I recently took my three year old granddaughter to Target to shop. She was thrilled to find the Frozen display – and dress up clothes with backgrounds for pictures. Yes, I spent a lot of money on Frozen toys and clothes in the GIRLS’ Department. I guess I won’t be able to find those anymore because of gender neutral stores. Oh no, I’m sure I won’t find them because I won’t be back until you change your policy!! Don’t make life harder for grandparents, parents and precious children. God made us male and female on purpose. Sarah Sams

  187. Well you really blew it this time. I am a female customer. I am not a neutral.
    I am therefore not neutral about your recent business choice to go neutral with regards to gender indentity.
    Will no longer be doing busines with you.
    Thank you. best of luck!
    Lori Flores

  188. STAND UP FOR ALL NOT SUCCOMB TO SOME> We the American people are not all in one boat, thats what makes us free. We do not all identify with transgender, bisexual, lesbian or gay. SO IN THAT,We DO NOT WANT ALL THINGS IN LIFE TO BE NEUTRAL! WE WANT TO BE BOY< GIRL< MALE or FEMALE!! DO NOT CHANGE YOUR LAYOUT, PACKAGING OR ADS to cater only to that group, if you do, then you will lose a lot of business. We the people want diversity, and we want to identify with our natural body parts, male or female. ITS COOL. If you only cater to this select group of people, go for it, but know that the world doesnt revolve around select few. WE shouldnt have gender neutral only bathrooms and clothing and toys and such, we're not neutral. Thanks anyway.

  189. A security personel founded offensive when I caught him observing 4 teenage girls in the womens department. After I made the girls aware the man has been watching them closely. The security person in the store said I interfeared with him watching the girls and that the girls had walked out of the store with $300.00 dollars of merchandised. He said to me “that I had to leave the Target store. And he also called the Police. Manager also said I had to leave the store. They did apologize to me but I had to leave the store. This happen in El Paso, Texas on Montwood St. When I contacted Target they send me a $10.00 Gift Card.

  190. I am willing to shop where the genders that God created are appreciated. Men will never have an X chromosome, so it’s OK to separate men’s and women’s items (especially the feminine products).

  191. GodbyeTarget, my favorite store,for your stupid plan to take down dept. signs designating boys & girls departments. You are ridiculous. In this world there are boys & girls. Your caving in to a small group of crybabies who want ever thing to go their way. Will also tell my family & friends .

  192. Before Target completely imploded on its customer security debacle, I shopped at our local store at least once each week. After that mess, I chose to shop there only on occasion, giving you the opportunity to get your act together. Now, with this ridiculous “gender neutral” position, you have lost us forever. You have joined the other politically correct dunderheads, catering to a minority of your customers, ignoring the majority who were trying to give you a break.

    Talk about a pathetic management philosophy. I, for one, am hoping this is the end of the line for the Target Corp.


  193. I want you to know how much I disapprove of your new policy to go gender neutral in several of your children’s departments. That is the most ridiculous idea!! There are boys and girls!!! What is wrong with you people. I will not be shopping Target anymore and I will constantly spread the word about what you are doing and encourage others to stand up against you and to stop shopping your stores also. I hope you drop enough in sales to hurt your profit.

  194. I just want to let you know that I was disgusted to hear the news that you are supporting and transforming your store into neutral colored store. This is unfortunate because I do love your store. You should not just reply to consumers who comprises not even a large number of population. Mostly hard working American families as Franklin Graham mentioned in an interview with fox are the ones that support your store. I will not patronize your store for now and will spread the news to our friends and family.

  195. I spoke to the manager at the dekalb/sycamore, Il. target today to explain why a will no longer be making any purchases at any target store or on line. This minority rules the majority is unAmerican!
    God made us male or female, not either/neither. Our formerly great country was built on majority rules, but sadly, that is no longer true. Please read your facebook page to see what we the people are thinking and how we are reacting.

    Your manager was hostile to me and did not say she was sorry to lose me as a customer or that she understood that there will be differing opinions.


    Gail S. Butler

  196. I will no longer be shopping at Target.
    Why would a loyal customer want to shop at a store that has a confusing and frustrating toy and Childs bedding department?
    Your cache as a big box marketer to shoppers like myself (early adapters) has been permently damaged by your patronizing, liberal media driven attempt to be ‘politically correct’. Why wouldn’t you want your sets to be organized and easily shopped? Answer: you think you are being cutting edge and appealing to hipsters. Well I dont need to be controlled and patronized by you – I can decide for myself what toys my kids want to play with. It’s unbelievably confusing to my son to have to look for his action figures amongst the Barbi dolls. Give me a break!
    You are no longer a cool store – just another liberal puppet company… good riddence

  197. So frustrated. Went to 6 stores, called 7 and cot 13 different answers. Trying to get an advertised iphone6 64g and from day 1 they were out. Each store said that they are not getting any, I couldn’t order it and to just forget trying. Really?! I shop Target for everything, but this first encounter with the staff is making me think twice. Even corporate said that there is nothing they could do. Annoyed

  198. I don’t like your policy of NOT separating boys and girls things. Leave things as they have always been. Why is everything
    mixed? I will not shop at Target anymore. Why confuse the children anymore than they are already, with all the gender neutral stuff going on in this world. Get real, God made male and female, PERIOD!

  199. Because of your politically correct decision to treat boys and girls as if they are the same we will no longer shop at Target. My wife will disconnect the cartwheel app. If and when you come to your senses on this matter we will resume shopping at your store.

  200. After hearing the news that as a corporation you are changing your stores to gender neutral stores, I wanted you to know I will no longer shop at any Target store. I do have a choice of where I can shop. In my town there is a Walmart right next to the Target. I spend at least $400.00 a month at your store. Your new policy goes against everything I deem of moral value. God made a man and a woman. He does not make mistakes. I will no longer support a corporation that does not hold to my personal values and beliefs. good luck staying in business in my state.

    And either will my family and there friends and there friends……
    Going to Walmart

  202. I placed a call in regards to a shipment that arrived incomplete at my home. Your customers service representatives were rude and lacked professionalism. After being on hold back and forth for over 30 minutes. As well as speaking to a mail who identify himself as a supervisor only to be transferred to another person who stated she is the only supervisor. Who was not even brought up to speed about the conversation she was completely childlike. No one cared that I just had a child and no one care that speaking loudly and with ignorance is also a reflection of Target. Very sad that this is how you treat your customers. For an hour I was transferred and placed on hold.

  203. Target- Atwater, CA
    The Ophthalmologist guy IMPO is a scammer; he will misdiagnose, insult you and lay hands upon you.

    This guy is a creep. My husband and I went for an eye exam, we had a discount card that meant we should have gotten 30% off the eye exam price, plus 15% off frames and lenses, Target said they accepted our Imed discount card.

    We arrived for our appointments. I went first with the initial exam; the Ophthalmologist read the results and said “you have something wrong with your eyes.” I was very alarmed. He escorted me into his room, on way he placed his hand repeatedly on my bare shoulder and back, in a “reassuring me” way, also he did this on the way back to the waiting room. You know that feeling when you know something is inappropriate but you don’t want to think that its meant in THAT way, I felt uncomfortable. He did the eye exam and said I had the starting of a cataract but would not have to deal with it for years. He said my eyes had deteriorated and that I did need new glasses (well I knew he would tell me I needed new glasses, I have seldom come across a profit making service that says “hey you don’t need anything done”. Next up was my husband, he took a long time and when my husband came out, my husband had been told that he may have glaucoma and that he should go to his referred specialist (if you know about kick backs then you will know where I am heading with this) and he tried to set up an appointment. My husband also needed new glasses. We each picked a frame and now it was time to pay. The manager was all over the place and very busy, he miscalculated our costs once and we corrected him, just as we were about to pay he got distracted and miscalculated our costs again, we corrected him again and then he recalculated the whole thing all over again and we paid by CC. We were told the new glasses would take two weeks. As soon as we left the store, I advised my husband to seek a second opinion as Glaucoma is pretty serious and needs to be treated immediately. The following day, we got a voice mail from target saying that they had forgotten to add the cost of the eye exam and could they use the CC I had used. I called them back and said no you cant use my CC, wait until we pick up the glasses and we can sort payment out then. We looked at the receipt and we had paid for the eye exam, we had also paid for bifocal lenses for my husband (no frame as he had his own) we had paid for Lenses on my glasses but we saw Target did not charge me for my frame, so fair enough, I would pay this when I went to pick up my glasses, it was $58.00. In the meantime, we paid for my husband to get an eye exam at Costco, specifically for detecting Glaucoma. The Ophthalmologist there was thorough and told my husband he did not detect any signs of Glaucoma or any eye diseases.
    Yesterday we went back to target to pick up our glasses. We saw the same manager, we were handed our glasses and had some banter about movies we liked. Time to pay our $58.00. My husband had already printed out an itemized costing before discounts applied and after discounts so Target could see what we were charged and remainder balance so as to avoid any confusion. The manager announced that we had not paid for our eye exams, we said we had and tried to show him the breakdown of costs.
    Before we had a chance the Ophthalmologist came out from his cave and said “you did not pay me, you owe $98.00”. My husband said that this was not the case and wanted to show him the breakdown. The Ophthalmologist then lost the plot and started accusing us of being cheaters that we just wanted the exams for free. We showed him the receipt; he took the paper with the receipt on it and said it wasn’t his receipt , that it was targets receipt and he threw the paper across the desk back at my husband and continued to call us names but was looking at me. “You cheat, you people always want free everything” .
    My husband then went into meltdown and told him not to talk to me that way. I thought I could reason with the Ophthalmologist, I tried to explain the chain of events. Targets manager had made an error… I got that far and the Ophthalmologist was still insulting us so my husband, said “Give me my frames back, keep the lenses we want a full refund, I want to speak to the manager”. The Ophthalmologist said he was the manager and he asked his employee to call the security guard to get us out of target so no refunds could be done, once you leave a store I believe we would have had to have gone to small claims to get any money back. A security guard turned up and Target Store Manager turned up as voices were raised. We explained to the Target Store Manager about what had happened and the department store manager explained that he had made a mistake and so on. But… what we found out is that the Ophthalmologist is independent of Target, Target only deal with frames and lenses. The Ophthalmologist, rents space from Target and issues his own invoice but Target process payment on his behalf, is this not already a huge gap for human error? Something really weird about that part.
    I was in tears btw, I had been insulted and accused of being dishonest, my husband had been called a cheat. Because the Target Store Manager came in and took control, the Ophthalmologist went ultra weird, he lowered his voice and said “I give you the exams for free” but was said not in an apologetic way or in an angry way but in a way that was really unnerving, like he was deteriorating into the character from the shinning, he had a manic grin on face.

    In all that time no one and I mean no one actually looked at the break down of costs to see if we had paid for the eye exams, the receipt we have clearly says $98.00 x 2

    we are getting a refund and I can assure you, we will be taking this further, the Ophthalmologist maybe becoming unhinged.

  204. I left my purse in a shopping cart on Sat. In store #1499. I discovered it after 15 mins. Of leaving the store. My daughter called & the young man by the name of Juan had recovered it and returned it to Mrs. Bonnie the checker on aisle#6. She in turn gave it to the proper person. Juan told her that he hadn’t even peeked inside.
    I am grateful and just felt these two need to receive acknowledgement. As for Mrs. Bonnie, she is always smiling and very pleasant. She could give lessons on customer service. I again felt you needed to be informed as to the caliber people you have in store # 1499. Thank you, Nancy ford

  205. I thought that there website was safe within two minutes i was hacked. I do not recommend anyone shopping online with Target. I did contact and speak with someone from Target. I do not think they took me seriously. DONT USE WEBSITE

  206. I had a really bad experience with one of your employees named Fahad Muthana and he works at target market in Santa Clara , CA . I asked him to help me but he refused by pushing and cursing me .
    you guys should choose the right employees and don’t let the unqualified ones to work in target because that may affect the reputation of your policy

  207. Just saw artical on facebook that Target has posted signs at check out asking customers to take pork product to a different line other than a Muslim mned line.

    I have one question…Is this true? please respond. Is this just rumor or true.

  208. I have shopped at my favorite Target Store on University Pkwy in Sarasota for many yrs. The employees are great and I convinced all family members to do their grocery shopping there since it’s a Super Target. Some problems have arisen which really really have me concerned:
    No more Tang powder on the shelves (I have to go to Walmart – hate shopping there) in order to obtain it.
    No more Izze drinks on the shelves (I have to go to Detweilers to obtain it)
    MAJOR PROBLEM: What the heck has happened to the Hamburger Meat? The manager tells me they are a ‘pilot store’ for this disgusting looking blob of bloody meat which Target is trying to push off on their customers. It is absolutely repulsive to look at, let alone buy and potentially eat, yikes!! The meat at Target (incl. the Hamburger meat which they USED to have, but do NOT have any more was very tasty). We love the Angus Steaks, we love the Hormel pork chops but with the Hamburger meat we are used to now gone, on top of that no Tang and no more Izze it is almost not worth going there any more. I have had a red card for many yrs. and used to spend an easy $150.00 – $200.00 per WEEK at this store. Now I find myself having to go to Publix to do my shopping since they have the Tang and fairly decent Hamburger Meat. Please BRING THE HAMBURGER MEAT BACK, please take this bloody mess you are trying to sell off our meat shelves there & I will come back to shop again !!

  209. I shopped Target today because of your discounted online prices and the extra 10% off with promo code that was advertised. No matter how I entered the LABORDAY promo code, the website would not apply the promised discount. I called customer service and “Eliza” was not able to help me. She kept telling me that the discount was already taken. She was sweet, but perhaps lacked proper training, and didn’t seem empowered to give me the discount. She couldn’t even locate me by the order number. I called back and “Dennis” was able to apply the discount. So I guess I can say that I was extremely dissatisfied with the way the website functioned, and just as dissatisfied with my first customer service call. Thankfully, “Dennis” (I’m sure by his accent that this couldn’t possibly be his real name) saved the day.

  210. My young daughter and I went to the Target in Covington, La where in the weekly circular stated activities including a give away for a Star Wars promotion. When we arrived no promotion was occurring and no one in the store had any idea about a promotion. Needless to say my daughter was upset as well as myself that this was advertised and no one even realized a promotion was to occur. I took her to Mcdonalds for a happy meal to calm her and than went to Wal Mart to buy our star wars stuff. My family always shops at Target and we were shopping on Monday when we noticed several children carrying star war lunch boxes. I inquired and they said they are giving them out at the electronics area. When we got their a they told us sorry we are out of them and it was meant for the Saturday event anyway.

    In closing this store needs to get their act together on such events and not insult shoppers by their lack of knowledge of such events!

  211. Yesterday around 8:30AM, I went to the front of the store to check out. There was a line of 12+ customers waiting at one open register. I saw store employees quickly disappearing and leaving a single cashier to deal customers. I asked a manager about the 1+1 policy. His response was to go to Customer Service. They were jammed up. A manager (maybe the STL) came up and called up for more people. Many we’re on break and not budging. There were more employees than guests. The STL was unresponsive when I asked about the 1+1 policy. I placed my purchase on the jewelry counter next to him and walked out. The store is located in South Sacramento, CA off the Calvine exit, between Bruceville Road and Highway 99. This is Walmart behavior and there is a Walmart I won’t patronize because of that behavior. Point of Sale should be a priority at any establishment. If customers time isn’t respected, then don’t expect future patronage.

  212. I have called and emailed so many people to help me with my Target issue. I tried going through the numbers listed online for assistance, I have sent emails. I finally got through to a rep on ChatLive a couple of weeks ago. His name was Stuart. He said he was going to send a $10.00 Target e-card to my daughter’s email – she has received nothing! I asked the Cedar Rapids manager what we should do and she gave me a telephone number and I called that on 9/11/15. That woman said she would send me a $10.00 Target card…we will see if that happens.
    Back about 7/23/15, I ordered some items from the Target ad for my granddaughter. I ordered it on my daughter’s computer I used my RedCard to purchase the items – Margaret Sharstrom. According to the ad, if you ordered $100.00 worth of items (bedding, pillows, etc.), you would get a $20.00 Target gift card. Well, my granddaughter got the order and a couple of the items were not the color she wanted so the Cedar Rapids, Iowa Target store gave her a “store credit” or a Target card for what they didn’t like. We STILL had an order over $100.00 and that amount was immediately taken out of my checking account. I was not given a credit on my checking account. Well, when I called and explained it to your customer service – they said they couldn’t find that information on the ad or some excuse, but they would send me a $10.00 Target card. What is so hard for me to understand about not honoring the original $20.00 gift card is my daughter does ALL of her shopping, food, prescriptions, clothes, gifts at Target in Cedar Rapids, Iowa. She sings their praises always! I know that she must spend over $600.00 a month at Target and you are squabbling with me about $10.00?!?!? There are so many choices for families to shop now – I am just very disappointed in this piddly response. Our Target store in Willmar, MN is not a full grocery store, so I cannot do my grocery shopping there. But the times I have been there to shop for other things, the employees were so pleasant and helpful. I am a retired grandmother, have to watch my spending, and we did order more at one time so we could receive the extra $20.00 gift card…seriously, Target, I think is so unbelievable and I am so disappointed for my daughter, a VERY loyal Target shopper! She cannot believe that this is the way we were treated!

  213. I did not receive the target ad in the Sunday paper. Are you no longer including the ad ? I receive the Mpls star and tribune Sunday paper in Waconia, MN 55387.

  214. I have been trying to get a generic for a my high blood pressure and have not been able to get it the last 2 days. The pharmacy should have known they could not get the regular brand the doctor was ordering. The pharmacy should have told the doctor to get a generic. The pharmacy is at univ. Pkwy in Winston-Salem. I am having a problem with my doctor also to get this filled. my number is 336-377-2750.

  215. Dear Target Stores,
    Attached is a video of me, your former loyal Red Card customer of over 15 years, cutting up my Target credit card and finally putting you and your horrible customer service in my rear view mirror. I will not be back and I will tell anybody and everybody that will listen why “I think Target sucks”. For years I have excused your inability to keep your stores stocked, refrigerated and produce items fresh with future expiration dates, your employees trained and motivated, and your management aware of the abysmal customer experience they provide.
    After much thought and consideration, I have come to the conclusion that “retail is tough” (my husband and I both worked in retail many years) but that is not why you are failing. You are because you are focused on your own corporate short term goals and needs and not on providing a satisfactory customer experience. People shop at your stores because they are normally clean and sometimes less expensive than other stores and most importantly, IT’S NOT WALMART. Not a very high standard to maintain.
    They don’t shop at Target to enjoy a glass of wine while they stroll your half stocked aisles (dumb idea) or to experience your ever so progressive “gender neutral” shopping aisles (the stupidest waste of time and money ever). Whoever is generating these ideas is doing you no favors, they are internally focused programs that probably make you feel good about yourselves but do nothing for your customers’ experiences.
    The proverbial “straw that broke the camel’s back” for us was my experience with your customer service reps at the Pharmacy Rewards Program. My husband retired 5 years ago at which time we purchase prescription drug coverage with a private insurer. This year thePharmacy Rewards Cards stopped coming in the mail, I called several times and somebody sent it right out, until a couple of months ago.
    I asked the pharmacist at the store, he said the program excluded “government funded” prescription programs. I called two customer service centers, one in Arizona and the other in Minnesota and was told the same thing. I called my insurance company to see if I actually had a “government funded” insurance program and was reassured that my entire insurance policy was funded by me alone with no government involvement. I relayed this information back to the customer service departments and was informed that they were acting on information my insurance company supplied them and that there nothing else to be done. When I asked to speak to their supervisor, each of them told me “they had no supervisor and that there was no one else to talk to”.

  216. I called the store on Rt 17 in Falmouth this morning at 8:30am. I was asking for a certain size in a pair of shoes. I had the name and description. After the phone rang for a long time, the person that answered said they needed some dcpi number which I did not have. She then said there was no one in soft lines that could help me. How can there be no one to give customer service???

    So I did call back a few hours later asking for help again. I was put on hold fr awhile then spoke to someone. I gave the information and description. I was put on hold then she came back and said they had the color/size I needed and they would be put at guest services. I took my lunch break and went to the store. When I arrived, the shoes were the wrong color. I asked for black and these were pink. I was sent to the floor to look for the correct color, which you didn’t have. I had driven 30 minutes on my lunch break and didn’t get what I was told you had. I think the customer service needs much improvement and I will not shop there any longer.

  217. Came back 45 miles to pick up a clearance Batman lunch box that I saw 3 days ago. It is Friday and everyone was dismissive that it’s gone now – to Goodwill. They admit taking the 70% off items from the shelves on Thursday night… It’s Friday morning… No one would even look in the back. If it was something your employees’a child wanted I am sure they would have walked in the back and looked to see if Goodwill had picked it up yet… Sure it was a small sale lost… But I am not coming back. Other stores and online offer the same merchandise and with the lack of caring displayed, the personal touch is not there… Bummer… No amount of dollars spent on advertising will win me back:(. Thanks for listening, LBK

  218. Help. I work for Ballreich potato chips located in Tiffin, Ohio. We are the local potato chip of choice by far in Northwest Ohio. The Managers of your stores want to sell our product but I can’t get anywhere with your corporate office. You carry Shearers and Mike Sells chips but we outsell them by far! I don’t understand why you don’t want to grow your sales and support local companies………….

  219. I am writing this email in regards to your Manager at the Palm Springs Target. Her name is Nicole. We both shop at your store frequently and I am always pleased with your customer service. Your employees are extremely helpful. But, on Sunday, October 4, 2015, around noon, I needed assistance on a return item that was not correct.

    The checker was unable to help me, nor was a Manager that was called to assist. By this time, the Manager sought the assistance of another Manager named Nicole. Never have we seen anyone at a Target store demonstrate such courteous, professional, compassionate Customer Service in our lives. Nicole need everything she could possibly do in order to solve the situation, making our visit very very pleasant and without any complaints. She did this while working under stressful busy conditions.

    We commend Nicole very much, and you, at Target stores in Palm Springs, should very happy and thankful to have such a wonderful, kind, knowledgeable employee like Nicole. Thank you Target Administration!! Please be assured that we will always do are shopping at Target when you have employees like Nicole.

  220. Does anyone at Target even look at these postings?!? I see lots of problems and no resolutions from Target. And calling the Target customer line is worthless. I can’t get anyone who can speak English with any degree of understanding. Asked to be transferred to a supervisor. The first time I was conveniently disconnected after waiting on the line for 15 minutes. Second time I called, it went into “la-la” land. Third time and I’m still on hold after 20 minutes. So my problem is this. I PRE-ORDERED a iPhone 6s. Here we are and the store keeps getting other types of iPhones, and not the one I ordered (Space Gray, 64 GB). How hard is that. Why doesn’t someone from “Target Mobile” (if there is such a group) reply to my email? What’s the point of pre-ordering? Everyone now, over two weeks after their release, has theirs. And, no one a Target seems to know why they (Apple?) are not sending them the phones that their customers have pre-ordered. Ridiculous. This has soured me on Target. Come on! Get it together or get out of the business!

  221. Trying to send you picture of partial order received from Target via US Post office.Damaged box with holes and dents and re taped by shipper. Am surprised my order didn’t fall out. The email address did not work. So sending it to you.
    Order number 102736073791 placed 10 2 2015 — dont seen to be able to send the photo ‘s to you via this email… Too bad you dont publish a good email address on your paper work sent with order. If you want the pictures, please email me at address written above.
    Judy Roy

  222. I asked the girl in the customer service dept. if she would sell me a roll of quarters and she said she wasnt a bank……..I spend about $400/month in that store: Hawthorne Mall,Hawthorne,Ca……….and about the same amount online per month. I think that is very poor customer service.

  223. Is the world really populated with idiots that think this comment section is for Target Customer Service? Holy crap people are stupid.

  224. HORRIBLE!!!
    We received a gift that we registered for at our local target store. At the baby shower we received the pack n play. We opened the box which was the one that we wanted. But we opened it, it was the wrong item. It has spider webs all over it. Leaves fell out of it is was missing several parts. The mat was stained, and it has been used for a while. I called customer service, couldn’t understand the women I was speaking with. And she was rude. This is unacceptable for a new born child. Planning on taking it to the local target and letting them see the item we received. I would personally never order from them again. This is completely wrong and not right for this item the be sold.

  225. Good afternoon – I thought I would reach out to customer service because I truly love shopping at target. Today I was shopping at the Perimeter Georgia target location located near perimeter mall… in the Dunwoody area. I went to use the women’s restroom and every single stall had no toilet paper with empty rolls laying on the ground. Also all of the paper towels had been used. To me this is indicative of the fact that no one had serviced this restroom in days. There were several women in there waiting and I let them know that there was no paper so no need to use the restroom. To me this could show a bigger sign of management issues or staff issues within the store. I’ve always loved shopping here and love my experience at target which is why I wanted to reach out. I feel that target should know what’s going on and be aware that there could be a larger issues here. I was a little bit shocked as I’ve never had problems at this location which is why am reaching out . Thanks for your time!

  226. For Thanksgiving, Target should take the initiative and “lead-out” like REI (just announced) and have the courage and consideration to NOT be open Thanksgiving Day and allow all their employees (not just the corporate folks) to have the day “off” with their families. (I have no relatives who are Target employees.) There used to be a time when Thanksgiving was a holiday for family time and to “give thanks”. Now it seems, that the ‘bottom-line’, at all costs, have trumped everything.

    A move to actually “close” on Thanksgiving Day (as it used to be) may seem reverse thinking among corporate America and their bottom line, but Target may actually see a customer increase and loyalty through this action.

    Here’s an opportunity for Target to be a “leader” among the wal marts and big box stores of America by allowing their employees ‘off’ on a traditional family holiday and see accolades from their customers and future customers.

  227. I was at your Westbury store on 10/26/15, making a large purchase with several coupons and sale items. On the register was your employee Jill. She was the best, holding a nice conversation while I asked if certain item was on sale and she also wasvery nice and took my coupons from the pile I handed her. Jill is a credit to the Target Corp.

  228. I order a temptations dvd (singing group) total cost was $6.13 using my red card it stated that my order was accepted and expect a e-mail confirmation in 30 minutes. My address is I did not write the tracking number due to expecting a confirmation of order within thirty minutes.

  229. I have had the most frustrating experience buying items off the bridal registry. I ordered 3 items for the bride to be delivered.(PO #677186773658).I was not notified that the items were not delivered. When checking with Fedex they reported delivered because they had redelivered the items back to target as the original address was inaccurate. Target never notified me and after 2-3 weeks I tracked down the error and contacted target and the bride. After having explain and reexplain the situation your representatives finally acknowledged that the items were delivered back to target, Target reordered the items and had them scheduled to be delivered to the new corrected address. Again the same problem happened. Target sent the items to the old wrong address(though the bridal registry had the new address. (order#411000000314658540) On nov. 5 again I found the error and had to walk your online staff through the problem(kept insisting it was delivered and /or going to be delivered.and then the “oh Yeah” the items were delivered back to target) I requested the items be reordered and delivered to a specific address. I was told I would have to repurchase the items but I would receive a refund from the past order in 5-10 business days. For over 30 days Target held my money made no attempt to contact me to fix the problem and suggested that I extend more money to have the items delivered. The bride has been embarrassed, I have been embarrassed and target offer no apology. Your store deducted the money from my account within 24 hrs. of the original purchase over a month ago.and wanted me to wait an additional 1 to 2 weeks to receive my refund.. I requested that Target use my money that they already had to reorder. I was told too late I would receive a refund in an and could reorder now or wait for the refund. Your representative were polite enough and did state they understood my frustration but the solution was dictated by policy and there was nothing they could do. I will contact the bride to find out if I can order the items somewhere else and I will strongly suggest she advise people not to purchase their gifts for her off the target bridal registry. Very disappointing!

  230. 1. i purchased a gift card online on 11/1…….order #
    2. my credit card was charged on 11/2.
    3. i received an email that the card shipped 11/2….no tracking number was included in the email.

    4. i called the gift card service 11/6 …..informed that the card was still in processing!!

    So, now i want to know when shipment might happen. Will i get a tracking number.

    What i would really like to do is cancel the order. This has been a miserable experience for me. I really hate to subject my Aunt to the horror of trying to actually use this card to shop.

    Attempts to use the “onlline” contact facility FAILED.

    Janie M

  231. I just wanted to say Thank You to both Aaron & Justin from the Target located on Gun Barrel Road, Chattanooga TN. I was very grateful that they located my IPhone & keep it safe until I returned the following morning to pick it up.

    Thanks Again!!!

  232. I would like to inquire about an order I made on 10/20/2015. Its been over two weeks and have not received all my order. Still missing items .

    order number: 102777416027 ( Maria Nunez)

  233. After what happened to me this morning at target along with 13 others I will never shop target again (15 people waiting when store opened I took off work to be there when store opened to get a quantum nuka cola for fallout 4 that went on sale at midnight I talked to manager and said could not mail order it had to pick up on person anyway when doors opened they had two bottles only and rest was sold online are you serious I was told could not order online what kind of business do you run ? Exclusive product to be released at 8am on 11-10-15 and have two bottles only in stock you should be ashamed of your piss poor management!! Anyway I’ll never set foot in another target store. Calvin Cassity

  234. Check didn’t work. Embarrassed. Called & spoke w/Malyn. She INSISTED I give last address, I couldn’t remember house #. Stated Target has sent numerous coupons, etc to this address for 3 years! Finally had to look for house # in my wheelchair before she would unblock my card. I was a Target employee for 7 yrs before I got cancer. I’m the one who sold the red cards & guided customers to Target Customer Service for assistance. 10 people here for holiday WILL NOT be shopping at Target Black Friday!!!

  235. We have had a terrible experience at your Mansfield, Ohio store. Yesterday we were in the store and came across a motorized scooter that we decided we would like to get for our granddaughter who is eight. The price on the product was $90.00. Since I have a broken ankle, my roll-ater (knee scooter) was in my vehicle and we did not have room to put the box in our vehicle. We contacted store management and they told us that if we bought it, they could not hold it in the store, but we could put it on a customer hold for 24 hours. This was okay and one of the girls from Customer Service took it to the front of the store on a cart. Today, when we went to get the item, it was gone and the clerk said that they took our information that was posted on the wall down and sold it to another customer at 9:00pm last night. We were in the store at 2:00pm. My wife asked for the Manager, Her name was Missy. She became very haughty with my wife and told my wife that the price marked was a mistake and she would not sell her that item for $90.00.
    I am upset because of two things. First, if the price was a mistake, and the item was to be sold, we should have had it. Secondly, the lack of Customer Concern shown by Missy was deplorable. I was in Customer Service my entire work life and I would have been fired for treating a customer the way she treated my wife. I would like for you to rectify this situation if you can and would appreciate your help.

    Thank you for your anticipated help with this situation. And, I hope my grand daughter, and all of your family have a Merry Christmas.

    Thomas R. Plaisted

  236. 93,000 people signed’s petition for Target to close on Thanksgiving, yet despite years of these petitions, Target is not budging and continues to open its stores on Thanksgiving rather than “Black Friday”. Many shoppers think that Target is “all that” compared to Walmart, but in reality, they are no better!

  237. Please help! I am just trying to order an Apple Watch (42 mm gold w/mug night blue band). How can I buy it?!? It won’t add to my cart, and it looks like no store has it? Customer service said yesterday to just keep checking website. I still can’t purchase it. This is crazy.

  238. i thought i would let you know, that your web site is the only site that has been down for the last hour. ( So sorry, but high traffic’s causing delays. If you wouldn’t mind holding, we’ll refresh automatically & get things going ASAP.) that page has been up for the last 30min. every other web site that i checked to compare prices(walmart,best buy,mieir,sam club,and costco),its up , and functioning. i usually like your store, but looks like it i wont purchase anything from your store today! seems like your corporate exec will have a good christmas, with their over inflated salaries! maybe you should give them a pay cut, and re-invest it in your IT infrastructure. because its piss poor. maybe the CEO will get this when he gets back from their usual 30 day vacation ,on some tr pical island, and just apologize to everyone. what horrible upper management

  239. I understand that there is a high volume of customers trying to shop online, however I have attempted to put things in my card 5 times now – and every time I try to continue shopping the next screen says “Access Denied”, then I got an alert page that said you are experiencing high traffic and the page would be refreshed. When it did, all my things were gone and the cycle started again. This is crazy.
    I attempted to call customer service and the automated message is “we are presently upgrading our systems to better serve you. We regret this inconvenience but look forward to assisting you at another time, thank you.”
    It’s CYBER MONDAY and customers can’t shop online, or talk to someone over the phone? Fail Target. You are losing a lot of customers today, because you literally can’t let them shop at your store.

  240. I spent an hour trying to shop you website today only to be told I couldn’t submit my order after I already entered my Target card. Help!

  241. I have been a loyal customer for a number of years with Target. The closest Target to me is 25 miles away and I will drive past the Walmart (8 miles away) to go to your store. With that said, I have recently had 2 incidents with your stores. Incident 1: I bought a cabinet that was $129.99. The cabinet came with one missing part and another broken part. I have called numerous times since 10/28/15 about this issue. Target has still not made it right as I sit here typing now on 11/30. I was promised the parts would ship on the 11/18 after a number of frustrating calls to you. They have made promises of a gift card $10 (big whoop) and parts. Then I was told I would get another gift card of ($20) and the parts shipped on 11/22. I haven’t received any of it!
    Incident 2: I went to your store Thursday at 6pm when the doors opened. Actually I was there around 4:30pm to wait. There were maybe 30 people in line. By the time I got in the store the 32″ TV that I went for was gone. I heard an associate state they only had 11 when they opened. 11? Really? I went on shopping for the remainder of the items I went for. I think I spent a total of $350 give or take. I got home and about 5 or 6 items were missing a total of about $35 worth. I went to the Wake Forest store the next day (not the one I purchased the items from however I was sick and the Wake Forest store was much closer). The guest service rep would not even consider helping me. He stated “IT will make our inventory short and theirs over.” While I understand what he was saying….come on $35/$40 worth of merchandise was probably stolen from that store that day! It wasn’t to much to ask for in my opinion on a $350 plus receipt. I was very sick and felt like crying at that moment. I even asked if I could speak with a manager in hopes that maybe the manager would have mercy. The service rep would not even call a manager claiming that they could not do anything for me. I ended up having to drive another 30miles to the original store that I purchased my items and they made it right.
    It is a shame that any store/corporation would treat people the way you have treated me in the last month on separate and unrelated occasions. I have to say that after years of experience and shopping with Target the last month has changed my mind drastically. I will never shop at a Target again! Walmart may be slow, but I have never had this type of treatment from them.

  242. Ive spent the last two hours trying to place an order for your 15% cyber Monday promotion and I cant get through on the phones or place an order on your website. This is unacceptable. I’ve been a customer of Target for over 20 years and I cant believe how much time I’ve wasted for wanting to buy one item.

    Shameful !!!!

    Anouchka Fairon. You just lost all my business for Christmas Target !!!!

  243. Team members very disrespectful, walked away in the middle of me giving my order number , part of my order was in another store miles away from my home , I cancelled my order because of the level of disrespect if I knew I would get treated like that up would of took my money to Wal-Mart ,the target location at
    6176 Ritchie hwy is horrible customer service my order number was 902869948308 and I’m a red card member I’m highly upset I will never shop there again.

  244. Let me start by saying that I have been a loyal customer for years! That being said I spend tons and tons of money in your stores. Well today I purchased my nephews Christmas present online and paid for gift wrapping as soon as I hit submit I got an email saying it is unable to be gift wrapped. I call and sit on hold for 52 minutes. To be told you can not cancel my order tgat I just placed! Wasted 52 minutes of my time and now he will not have a wrapped present. All I can say is walmart is looking pretty great right now. I have been on hold for another 17 minutes waiting for a supervisor. Not to mention I couldn’t place an order on Monday due to error messages on your site. Still decided to order today and this happens. Shame on you.

  245. I want to commend a young lady who checked me out in your Midland, Texas store last night. Her name is Jennifer. She was extremely pleasant, courteous, and very helpful! She is truly an asset to your company.
    I would also like to say thank you to 2 other employees who helped me on the floor to find items I needed. Our store is in chaos with a remodel in progress (have to say not very good timing on Corporate!). I didn’t get their names, but wanted you to know that you do have competent and pleasant employees in your Midland store!

  246. Today I bought several things at Target. When I got home, I noticed that I was not charged for a toy that I bought for my grandson. I regrouped and drove all the way back to the store in the dark and cold to tell customer service that I hadn’t been charged. To my surprise, the clerk didn’t even say “thank you” for my effort and especially my honesty! Even a store coupon would have been appropriate! The lack of appreciation by the clerk definitely makes me feel that no one actually cares that I did the right thing.

  247. your customer service is the most horrible experience ever… i called 3 times and still cant get an answer of where my dvd i paid for is.. so frustrating and making me so angry.. cant understand a word they say.. speak correct English!!!

  248. I received an email this morning that the high chair I was waiting for was in stock . I promptly tried to order it and could not, called online customer service and waited for 45 min on hold and gave up. Then went to a Target store and was told they cant help me. Extremely frustrating. Came home waited on hold for customer service again for 35 min and again no getting thru. How discouraging to get an email saying my product is in yet I cat get it!! The gift card rebate ends tomorrow on this and I am so frustrated with Target right now—please please help me someone!!!??? Item is stoke tripp trapp high chair in walnut

  249. Hello. I am very frustrated. I received an email this evening at 5:03 pm indicating that I had created a account. I have not created a account. I phoned Target customer service at the number 800/440-0680 and spoke to “Ney”. I asked that this account which I DID NOT open be closed at once and that I be sent an email saying that the account was hereby closed and confirming that I would not have any responsibility for this account. “Ney” assured me that this would be done. I have yet to receive this correspondence. I tried to send an email to your customer service department just now containing this information but for some reason the website would not accept the email. Please help me. Please tell me how this account was created without my authorization, and confirm to me that it has been closed and that I carry no responsibility for it. I thank you in advance for your help in this matter.

  250. We feel cheated by Target for our online order on 11/27/15. We ordered online and had a confirmation at 11:30 a.m. At 3:57, 4 1/2 hours later we were told the store did not have the item and we needed to pick another method of delivery (shipping was not available). We tried to respond with another method of delivery and the system had emptied our shopping cart. Complaint phone number is only available if you have over 30 minutes to wait – daily checking since 11/27 has proven this. Finding a source within Target to complain and to request a rain check has thus far been impossible.

  251. I have been a customer of Chefs for a long time and I desire to stay because you will not carry up-scale items or special spices. I do not desire to shop in stores because I do not to chance a fall.

  252. I am FURIOUS with your company. I placed THREE online orders that qualified me for your 20% off total purchase coupon. I did NOT recieve ANY of the coupons. I have been on the phone for over 2 hours trying to recover the coupon and no one can help me. I need help with the 20% off coupon on the following orders:


    This is RIDICULOUS for someone to reach out for help and receive NONE after two hours and multiple waits on hold.

  253. On November 12th, I went in the Target off of Fry Katy, TX. I had broken my shoe while I was leaving a meeting and had to get back to work. I work at a high school where I am walking a lot, but I still need to look professional. Laura noticed that I looked in a rush, and immediately asked how she could help me that morning with a huge smile on her face. I pointed to my bare feet and she immediately asked what my requirements in a shoe were and my size. She rushed around bringing me several options to try, insisted that she would put them all back herself so I did not loose more time, and grabbed so socks for me since we choose a boot. She was able to get me fixed and out the door in 15 minutes so I could make it back to the school for my next meeting. Laura helped resolve a hugely irritating and time consuming situation with efficiency and extremely pleasant mood which altered my day for the better. She is AWESOME!!! Everyone else at the store is nice and very pleasant, but Laura when above and beyond.

  254. Shame on you target to be out of the light up menorah sweater for Hanukah before the holiday even starts! After hours trying to locate one i was told i could order it online and have it shipped to my local store but i waiting 15 min on the phone only to be told there are none available! Adrienne Skokan

  255. I purchased a Samsung TV online from Target.
    After making about a dozen calls to customer service, they transfer my call because they cannot answer a simple customer question.
    They really have to get their act together.
    No wonder their dog has a ring around it’s eye!

  256. I am so frustrated that I contacted an attorney. I ordered a dresser from a registry. You switched it out. My son got the wrong dresser. I have been calling your since November 30. No one picks up. This is hours of my time. I want to cancel my target red card. I cannot get anyone to send me a a ups sticker. How crazy is this. Do I go to small claims court.

  257. I am HIGHLY upset. I bought an item online to be picked up in-store, I chose the color and everything and NEVER did it once say that it was not available at the location I picked, so I went ahead and put in my card information and “paid” for the item. I went the next day to pick it up and they did NOT have the color of the item I wanted, so I had to cancel the order, but now the almost $200 that was taken out of my account, I’m having to wait for almost a week for it to be credited back to my account, so I’m without the money and the item I wanted. I am PISSED.

  258. I tried to order online on Cyber Mon. your system did not recognize my acct # I called CS they told me to apply online. I did so today, two questions that your company chose for security purposes I could not answer. One was a water craft, which we have 2 of but I didn’t know what they were called. We do have a boat and a pontoon, I don’t know the description of them. You could have asked what kind of vehicles we owned, ford F150, Jeep Compass, Victory 1500 motorcycle or a Miata convertable,thoses questions I knew! Second question was my daughters divorced name, she is remarried so that wasn’t a correct question, her last name was Remer and is now Hernandez.
    I had an easier time buying my car than your credit card. If I had an account with you, why wasn’t I sent a new card automatically or a letter asking if I wanted a new card? So at this point and out of frustration with the many calls I have made over this. I don’t want your credit card nor will i be shopping in your store for Christmas or in the future!
    I demand you wipe my SS# and my Drivers license out of your system!!!!!!!!!!!!!
    Trudy E Berg

  259. 12-08-2015, On 11-27-15, I Donald Davis placed an Order with Targets Online.
    The order was for 4 Christmas Movies, {1} Wonderful Life {2} White Christmas
    {3} Miracle on 34th street {4} A Christmas Carol. I paid for them with a Credit
    card. I received a notice from Targets, welcome for opening a new online
    account. I do not have any way or method for tracking this order. I am also
    worried that we will not get this order before Christmas.

  260. Target Customer Service was very disappointing. I have been trying to regain my trust with shopping with Target but I have had two back to back bad experiences with their online shopping. The first order was never delivered to the store after two confirmations from customer service that it has been delivered. The second order was delivered after actually cancelling the order, refused at the door and once it was received back into Target warehouse, it took Target two weeks to refund my money on their gift card instead of refunding my money back to my banking account in which they took the funds from claiming they can not refund through paypal but they can receive payment through paypal. Joke this is just another way of forcing their gift cards on you to force you to spend your money at the store anyway. I understand gift cards without receipts but this is a transaction that creates a receipt electronically through an online purchase. Target has had their last chance to force a gift card on me!

  261. I was sent the wrong Items odrer #102902558777 was for Bounty 12 giant rolls 2 pack select-a-size white, I received Bounty 1sheet. was told by live chat because of being home bound to keep wrong items and to contact Guest service anf have them send original order but have been unable to contact anyone to rectify this wetherti’s customer service or live chat would appreciate somebody contacting me and resolving this error

  262. I was sent the wrong Items odrer #102902558777 was for Bounty 12 giant rolls 2 pack select-a-size white, I received Bounty 1sheet. was told by live chat because of being home bound to keep wrong items and to contact Guest service and have them send original order but have been unable to contact anyone to rectify this wether it’s customer service or live chat, would appreciate somebody contacting me and resolving this error

  263. This is a complaint about your online services. Had the worst experience trying to order a backpack. Ordered it this afternoon and looked like it went through although I did have a problem with adding gift card and percent off promo – but finally went through. Only to find the order had been cancelled because in addition to my physical address, my PO box showed up. Okay – finally after calling and getting cut off THREE times after listening to the awful music, I got to talk to a person who finally determined it was the PO Box problem. PLEASE PLEASE PLEASE have your customer service people speak good American English. I am old – I do not have a lot of patience – but this is crazy – I have to have them repeat everything sometimes 2-3 times. So – OK – I now understand I have to re-order. But the order will NOT let me use the Promo code for 20% off. (My guess is that because it was used on the order that was cancelled.) So I call customer service again and again speak to, I am sure, a very nice person but I can not understand half of what she says. We try to work through the order that I have a $15 gift card to pay for part of it and the 20% off promo code. And she says that a $34 item will charge my card $29 – say what???? I have a $15 gift card and 20% off and free shipping and 5% with my red card. The math doesn’t work for me. Finally I tell her to just cancel the order – I am done. But she says her system will not allow her to cancel the order and she has to speak to a supervisor and then she comes back on and says it may take 48 hours to cancel. Well the 20% off ends on Sunday. So even if I go into my local store and try to use my 20% coupon and gift card and the order has not cancelled yet – I doubt if the system will accept the coupon and gift card.
    I am thoroughly disgusted – frustrated – to the point of never ordering on Target site again and probably not shop in the store. Someone in management needs to fix the customer service problem with Target – nice people, but they can not speak English well enough so I can understand them! I quit – both my rant and Target.

  264. Can’t say how disappointed I am in target customer service. The 800 number employees are so inconsistent and liars… Even though I have it in writing … See incident # 09105198. Over 20 hours on the phone and promised help. I believe your reps are prejudiced . There tone with me was of disgust. After the 10th employee and 18th hour I actually told a rep to shut up n let me talk ( not part of my personality) but wow you guys got the best of me… My money and my time. So disappointed

  265. Can’t say how disappointed I am in target customer service. The 800 number employees are so inconsistent and liars… Even though I have it in writing … See incident # 09105198. Over 20 hours on the phone and promised help. I believe your reps are prejudiced . There tone with me was of disgust. After the 10th employee and 18th hour I actually told a rep to shut up n let me talk ( not part of my personality) but wow you guys got the best of me… My money and my time. So disappointed in target .

  266. 22 Dec 2015
    On last evening at approximately 2355hrs, I did experience one of the worst shopping experiences ever @ Target NYC store(2380) Target security officer identified as Christian was responsible for what can only be described as horrific and traumatizing which did occur in the presence of my family and store manager Jessica H.

    Mr. Christian did remove my shopping cart where he pushed it forward slamming it into the wall, all while berating me in the process. Mr. Christian also attempted to provoke me into a physical confrontation, as he stated..”.who are you gonna tell and what you what to do”. All did occur as he invaded my personal space, which now makes me fearful of entering any target store.

    This incident was captured on CCTV.

    Be advised, I will be addressing this matter through other means and avenues in a different forum.


  267. I was anxiously awaiting the delivery of my daughter’s new quilt. Her “biggest” gift, as times are tight. Well it was delivered when only she was home. On the carton was the name of what was in the box! I was so disappointed/sad I wrapped it without even opening it. What a stupid way to ship, especially this time of year.

  268. I had the worst experience with target today was on the phone from 9am-430pm about a product in sundays sale ad reps hanging up disconnecting the call to being told i would be sent a gift card and just lied to at the end of the day they weren’t able to help due to item out of stock im purchasing item only because of my grandbaby now at full price and no price reduction or gift card sad i had to spend all day with no resolution now going to toys r us but i was so inconvenienced today

  269. Recently we went shopping at Target in Wentzville, Missouri on December 23rd. Heather helped us in the scarf area and she was FANTASTIC! We were having trouble understanding how the Cartwheel App worked and she took the time to show us how to download the app on our phone and explain everything. She even told us who to ask for of we had trouble at the checkout. Her shift was ending and we saw her leaving the store with her purse. She stopped by us in line and asked if we got everything working. We were so impressed with her and her willingness to help us and even check on us when she was off the clock.

  270. Desk Day Planner – The Mead 21″ by 17″ desk calendar planner is much better quality than the one offered last year. Good selection.

  271. Oh I had purchased a 55″ Samsung, on my red card. Got the confirmation and everything. Few moments later got an email stating the item was no longerin stock. As a store pick up. Tried to find a store around the area that did have it. Found it and couldn’t make purchase, do to target holding my money on my red card $900. Called customer service said it would take 7-10 days for the money kick back, after the store made the mistake of not up dating their system. So I call got on the found that out, I was livid. Asked to speak to a manager stayed on hold over an hour, could of been more. Got on my wife’s phone called while I was still on hold on my other phone. Got ignored 2 and hanged up 1. Finally I takes to a Spanish representative and he was able to help me. So now I have to wait 7-10 days to get my money back. Only good thing is that they will honor the sale price once the money kicks back and gave me a $15 gift card. It was one the worst experiences I’ve had with any customer service.

  272. I am being billed for an item that was ordered on 12/24/15. One of these orders was noted as cancelled or returned. However, the other order is supposed to be delivered by 1/4/2016. I will wait and see if that happens!!! Having to deal with my credit card company is going to be a frustrating and lengthy experience.

    In the meantime, I am not a happy shopper with target.

    Virginia Fowler

  273. In October or Nov. I purchased online a Coleman Lantern. I was giving this as a
    Christmas present – I didn’t realize that it was a collapsible item. I cannot use this as I am a 77 yr old and I cannot open it up; even using the instructions. I don’t have a receipt but I would like to bring it back to my local store. Target is not the easiest people to deal without a receipt.

  274. This has to do with printing coupons on Target. All of a sudden I can no longer print Target coupons. It says I have to install a plug in printer or something like it. I did what it said more than once. It says to try later becsause the source can’t be read or something like that. This has been happening for a few months. I tried changing browsers but it doesn’t help. It is very upsetting.

  275. I want you to order Happy Days 2016 Calendar Happy Days its the calendar pictures of Erin Moran Tom Bosley Marion Ross Henry Winkler Scott Baio Anson Williams Ron Howard Donny Most that’s the calendar I want you to order in China and have it sent to Campus Avenue Redlands California Happy Days 2016 Calendar was Made In China

  276. I have tried for 2 weeks now to pay credit card online and I keep receiving error message that system is not available. When is this expected to be corrected?

  277. We purchased a Kitchen Aid mixer as a Christmas gift.The motor was bad. I have made about 6 or 7 calls to Target. I was told I would be refunded by paypal then a target gift card..I never received either. Every time I called back I was told I was issued a refund. Never received it. I paid using my paypal account. I filed a dispute and Target responded and said to issue my refund but payapl said they need proof we shipped back broken mixer. Target said not to ship back. They even have it documented they said that. I called target and spoke to at least 5 different people. ( was on the phone 1 1/2 hours) I need them to call paypal and let them know they said to keep broken mixer. It is no good to me, The motor does not work. I was told none of them can make outbound calls. It has been since January 1st. I have not received my refund so still no mixer and Target is sold out of the mixer! The last supervisor I spoke with, Alyssa, was rude and condescending, I ask to speak with the supervisor I had spoke with before her because she was very nice, Alyssa said she did not know her name. I said my conversation with her should be in the computer she said she would not give me her name! I just want my money back. All I need is for them to call paypal and say they said not to send mixer back so I can get my money back. Thank goodness I used my payapl account, If I didn’t I would of had to settle for a Target gift card. This is my last purchase with Target!!!!!!!

  278. I been having issue with your guest service trying to get my refunded corrected. My order # is 102954937933 know one seems to understand that I have not receive my full refunded I spent a estimate total of 2265.01 plus sales taxes roughly 165.00. I did receive a refunded of 114.00. I was told I need to go to the Compton store and get my refund. Why do I need to go to the Compton this was done with guest services. Know one seems to want to calculator the total of my purchase to make sure it was refunded correctly and the way I did it states I wasn’t. I will never buy a big item for Target even though you are in my neighborhood I will take that drive to Walmart.

  279. Good Morning, I was recently in my local Target store to return a Christmas gift from my son. I was gifted 2 DVD Blu Ray movies. I do not own a Blu Ray player and wanted to exchange the items for regular DVD’s. I was told by customer service that I would receive a in store gift card. I had a gift receipt for both movies, and was informed by the associate that all DVD’s were now on sale. My gift card credit was for $10.68 for both movies. As I searched the DVD’s for the exact movies but on regular DVD’s I noticed that the sale price was $10. So I guess since I had a gift receipt Target would give me the lowest price possible for the credit, but I had to pay double for the exact same movie. Absolutely ridiculous. I’m pretty sure my son paid more for that movie since your “SALE” on DVD’s was taking place.So I paid your price for the DVD, and found that the other movie I wanted to exchange was not available. I did buy another movie instead and after my credit paid $27 for 2 movies, 1 was a replacement for the Blu Ray. All you had to do is exchange one for one, but you did not have to reduce the price of the DVD so low, and then tell me that your having a DVD sale when the price for the movie was double what my credit was for the same movie. Not much of a sale when you credited me $4.99 for a Blu Ray, and then charged me $10 for the replacement non Blu Ray. Maybe this was in error, or maybe this is how you intend to do business, but either way I feel this is totally wrong. Whats the use of having a gift receipt when you will treat it as having no receipt at all, I feel its just a way of taking advantage of a customer and then trying to increase your profits from that advantage. All you have done is pushed me to your competitor as I question your business practices. Enjoy that $27 sale from me as it will be my last purchase from you.
    Joe Bundschuh
    Dayton Ohio

  280. I was at your Super Target-Allen Texas yesterday(1/30/16) to purchase an 8 piece fried chicken( which I do reguarly)I was told that the store was out of chicken and could not help me (time was around 2pm.) I ask if they thought they would have some fried around 1200 on 01/31/16. Oh yes there would not be a problem in picking it up at that time..Today when I arrived at 12:20 there was none and told there was not any to fry. Did not have.
    So you can see why I am upset….Very bad business and trying to decide weather I should close my Red Card and forget purchasing chicken or anything else from Target.. I will be surprised if I hear anything from you

  281. Customer service is horrible! It is impossible to get a live person on the phone no matter whether you call the customer service phone number or the listed number for Target Corporate. I have an issue that I need to speak to a live person about, and I’m very frustrated.

  282. Went to the target at Virginia center commons in glen Allen ,va today at 11am. Needed to retun an item nobody was at the desk walked over to the registers and asked for help and still waited finally someone came over to help she was not friendly or apologetic at all. I then went to the bath area looking for rugs and needed help picked up the phone 2 times to page an associate and nobody came after 5 minutes. This location has the worst customer service . I moved from glen Allen to hanover recently . I use to shop at the staples mill in glen Allen va regularly and the manager there Scott is always helpful and friendly. I will not go back to vcc target.

  283. Just had the worst check-out experience at the Philadelphia NE store. The cashier (Jade) was more interested in complaining/talking to the person in line behind me– an off-duty store associate–than in checking out my order. She was slow because I guess I was interrupting the conversation. As I was paying for my order with the credit card machine, she pulled out her phone–I think to check her schedule because the associate in line had expressed interest in switching a shift with her.

    I shop at this Target all the time and am often left frustrated by the younger cashiers.

  284. February 21, 2016

    Target Stores
    Target Executive Offices
    PO Box 9350
    Minneapolis, MN 55440

    Re: Release # 98591138811276

    Dear Mr. Brian Cornell:

    I received an ME Plaid Open Cardigan medium gray heather XXL as a Christmas gift which was ordered from The first time I went to wear it, in mid January I noticed a gaping hole in the seam of the right arm were it unraveled and appears to be non-repairable. I went into the Target Store located at 2251 York Crossing Drive, York, PA 17408 towards the end of January hoping they could look the account up and was told that I must have a receipt or packing slip to return the damaged item. I informed them that I hadn’t been able to locate either and was told as soon as I do bring it back.

    Once I located the packing slip, I returned to the store on February 21, 2015. The first line representative understandably was not able to resolve the issue, because it was purchased/ordered more than 90 days ago, so I requested to speak to the manager. She paged him approximately 6 or 8 times and 20 or so minutes later and the Manager on Duty, Jamie Potter, appear. Right from the start he had a poor attitude and snide remarks and said, “That’s not us. Return it to where you bought it from. Besides, it doesn’t even have a price on it.” I pointed out that the packing slip said it could be returned via mail or in the store. He suggested that I go home and call myself that he was too busy. I replied, “I’m here in a Target store now, could you please call them?” He was agitated and said he did not have time to wait on hold and slammed the phone down.

    I informed him that I wasn’t pleased with his customer service skills and insisted that he try a little harder to resolve my issue. Needless to say, he was not happy and became hostile. Dafhay at looked up the order number and provided a purchase price of $29.99. I thought the issue was about to be resolved but after several side conversations and him pacing back and forth from the desk to a room in the back several time he then said she suggested mailing it back. Fighting a no win situation, I asked if they could email a prepaid return label. At first she said she agreed, and then said no that she couldn’t.

    Approximately 1hour and 20 minutes since the start of my return quest, I asked him for his bosses name and he said he didn’t know and stormed off to the back room. Beyond disbelief I exclaimed, “This is stupid!” and he ran back to the counter in a threatening manner screaming, “What did you say? What did you call me?” I said, “This whole process is stupid, but if the shoe fits – wear it.” He continued to say, “I don’t know my bosses name; he’s only been here for 3 months.” Another employee finally furnished Dustin Finkeneinder’s name.

    After this experience, I didn’t even bother to finish my shopping. As a lifelong Target customer, not only am I disappointed that I could not make a return, but I am frustrated the most by the lack of willingness, rudeness, and hostility of your employee, Jamie Potter – a manager at that. This experience has changed my opinion of Target and as the slogan on the packing slip says, “Hello. Let’s do this again sometime,” I think NOT!

  285. I bought Beats by Dr Dre a few weeks ago for my son for his birthday. When we opened them the cord for the headphones were broken off. The headphones were brand new, we went to the Target on Pardee Rd in Taylor Michigan and saw Chad in the electronics. Brenda the store manager was extremely helpful. Seeing great customer service like this was amazing. Keep up the great work thank you Chad for making our experience wonderful.

  286. I tried to use my credit card at the Mundelein Target store on 02/22/16. The card reader said my card was invalid…twice. I had to pay cash $180.00. Notified my card holder and was told there was no attempt made by Target for this purchase, it had to be their reader. I went back to the store and told Customer Service and they said “Yep the card reader is down.” When I asked how it was that the cashier didn’t know that the reader was broken, the representative said she would talk to her manager to make sure all the cashiers were notified?! Wouldn’t you place an employee at the front entrance of the store and notify incoming clients of the situation before they made their purchases and also notify all the cashiers of the situation so they don’t embarrass the hell out of people when their card is rejected?
    Pretty much a no brainer to me!!

  287. I was there last night. My dad us to work at a Florida super target just befor he moved her.. We asked if they could order or get a product in that they carried there. your company does use the vendor. we were told they couldn’t do that they have what they have. He said in florida as a team member they could get things for people if they already were using the vendor. we offered to by the entire box if they were worried about being stuck with it. The team member called for help someone walked back seeming little ticked we were bugging him. He said sorry we only have what we have we can not get anything but the products they carried. Is that correct. If so we will order online thru florida store and have it shipped. It just seemed weird to me the policy wasn’t the same at all targets. Maybe the super targets are the only ones with super service. the little ones are the bad step children.

  288. I purchased a fire pit on Target changed delivery dates 4 different times and did not provide notification of each change. Then, when shipment finally arrived, IT WAS NOT MY ORDER. When I attempted to locate MY ORDER, Target customer service ANTWAN told me that I had to locate my order by filing a POLICE REPORT before Target would help me with a refund or replacement order. Police report? Why does the consumer have to locate the Target order? Elyssa, another “Customer Care agent” said that she ordered the replacement order but that I would have to return the wrong order or pay for the wrong order before my replacement order was delivered.When a product is delivered to you and it is not something you ordered. It becomes a gift. TARGET delivers items that are not even ordered and demands payment before they will provide the actual order. BUYER BEWARE. DO NOT SHOP AT TARGET!!

  289. Target Store in Lititz, PA.

    So disappointed when I got into this store………..not the usual condition you find in their stores. The only word I can come up with is a big mess.

  290. Hello, I went into your Flagstaff Target to ask a question of your management team concerning the price matching policy. I was not sure how it exactly worked. I had previously read it but never used it. The male employee was helping someone so a manager walked by so I asked who how does the policy work. I later found out her name was Jessica. I stated that CVS had Purina Beneful dog food was on sale for B1G1 free. I asked is that something that is honored. She stated that well it is helpful to have the ad but if it can be verified by the internet than this could be done. I said okay. She stated this would be price matched as long as the stores sale is not different such as B2G1. So I once again said “what about if I have a B1G1 coupon that I wanted to use with this match so that would mean that I would only pay for the tax on 2 bags of dog food. She okay, I would only need to verify with the loss prevention. Once the clerk verified the ad himself, the manager had her call loss prevention, Sean. Sean reviewed my coupon like it was a fake until he saw the smartsource name on the back of the coupon. Smartsource is the vendor that put the coupons in the Sunday newspapers. He could not make the decision himself so he asked me to wait and walked right over to the manager that asked for him to be called in the first place. After speaking with Jessica, Sean returned stating that if Target priced matched the ad that they could not accept my coupon. I told them thank you and that it why I was asking. I thanked them for their names but told them that is not what the coupon policy stated. I told them I would be contacting Target corporate. I would like to hear back from you regarding this matter.

  291. Date 3/5/16 My wife and I were out tonight on one of our limited times out together. We decided to do some shopping and Stopped at the Target on Parkside Dr Knoxville, TN. I could not believe what happened. while trying to check out the cashier said we could not buy the DVD we had. ( Open Season Scared Silly )
    This is the first time a store refused to sale me anything. We were told that we could purchase the DVD on Tuesday. So just to be clear, You place the DVD on the shelves for $9 And then tell the customer that you can’t sale it. I believe the Law says different. We have since discussed this issue and think that If Target can readily refuse to sale products, Priced and placed on shelves then what would be the point of shopping there. Imagine shopping and going up the check out and some of the items you wanted to buy is moved aside and then you are told We are sorry we can’t sell this to you but you can return in a few days and purchase it if you like. I believe that if you want to treat your customers in this manor, we can take our business else were. And don’t think I would not put our experience out there to everyone who will listen, think again.

  292. My daughter and I went shopping at West Nashville, Tenn. we needed help and a team member, Chris Woods, immediately came to the rescue. He stayed with us till the LOD, Jason, came to us to discuss and resolve our issue. We had an exceptional shopping experience. Thank you to Chris and Jason.

  293. customer service is absolutely USELESS!!
    Someone fraudulently used my debit card to buy almost $1000 worth of stuff on I had the exact amount, my debit card number, and the date. But because I couldn’t tell them the email address of the perpetrator they couldn’t look up the order… WHAT?? You can’t look up exact amounts and credit card numbers to locate an order? And of course, I was speaking to a foreign country… lots of problems communicating… UGHHHH… Absolutely useless…

  294. I was at your store at 11.31 A.M. I had a name Shawn. she had to head people help her to do a gift regirsy. Still had trouble. when they open more lines did not offer to help us to move out of that line with light on. I am not kidding I know I stood in line over 15 minutes. I was going to walk out. I was very piss at your people who did not stay there to get the lady in front of me done. said sorry be with you in a few minutes.They should have close that lane down or have someone who knew what they were doing. I will have to think hard about shopping at your store. Some one needs to help move people who inline to get thru before others that just coing up. Very displeased with your store
    Judy Reynolds

  295. I would like to share, Vanessa, who helped me at check out, in the VA Gateway, Gainesville,Va store, was so positive, congenial, very efficient and professional. Thank you, Vanessa, for your exemplary customer service! You made my shopping experience a pleasure! 🙂 (REC#2-6082-1873-0079-6817-6 VCD#755-259-542

  296. I applied for a credit card. The card was mailed to my home address in Florida. I am in Michigan for the summer. I need that card canceled and another mailed to my address in Michigan.

    Thank you,
    JoAnn Ford

  297. I would like to upload my receipt from my purchase today where I didn’t make it home with many items I paid for !!!!

  298. Dear Target,I am patiently waiting for my credit.

    hello Mostafizur,
    We wanted to let you know that a refund for your order (Order #102912839733) has been approved. The item(s) impacted by this refund are listed below.
    Refunds will be credited to the original form of payment within 7-14 business days. Purchases made with Target GiftCard(s) or PayPal will be credited with a Target eGiftCard.
    Thanks for shopping at Target.
    Team Target

    refunded item(s)
    refund type
    refund amount

    Men’s La Neige by Pajar Savage Winter Boots – Black 42
    Size: 42 (US MEN’S 9)
    Color: Black
    $ Off

    frequently asked questions:
    What if I decide to return an item for which I received a partial refund?
    A partial refund now may reduce the total value of this item later should you choose to return it.
    Why don’t I see all of the items in my order listed here?
    We only listed those item(s) that received a refund.

    Why is “your price” in the order summary box different from my Order Acknowledgement or what may have already been charged?
    “Your price” in the Order Summary to the right will change if you were refunded or charged additional amounts after you placed or received your order. This notification explains how your order total has changed. The refund will be issued to the form of payment you used at checkout or as an eGiftCard.
    Still have a question?
    Visit our ordering and shipping help page.

    order summary.

    subtotal: $40.00
    promotion discounts: $0.00
    shipping: $4.00
    shipping discounts: -$4.00
    Handling Fee: $0.00
    Handling Discount: $0.00
    estimated taxes: $0.00
    other charges: $0.00
    other discounts: -$12.00

    your price: $28.00
    total savings: -$16.00 (36%)

    Check Your Order Status

  299. On 4/15/15 I visited the Nashua N.H. Store on Daniel Webster Highway inside the Pheasant Lane Mall at that time I was in the air freshener Isle picking up some fabreeze air freshener for which I had 4 bogo coupons for and as it was giving a $5 gift card I felt it was a great deal and took advantage of such a great sale.I also noticed some colgate clearance and decided to grab it as it was a great deal. As I got to the front of the store I continued on to self check out because I was going to do 2 separate purchases and there was only 1 register open with a cashier working. As I reached the self checkout the clerk on duty in that area was very pushy about me not utilizing the self check out to the point that he was blocking me from entering the area. so after a few moments I went to the register and waited in line to purchase my items. At that time the manager on duty came over to the register I was at and rudely stated to me I could not buy all of those items. I simply asked her if I was not using coupons would I be able to purchase them she said NO I would tell you the same thing. I find it really hard to believe that she would limit people from purchasing what they want with out coupons…. I do understand the coupon policy and would of taken it more lightly if she was not extremely rude. I did purchase 1 set of them but she rudely came and took the carriage out from under me and stated I couldn’t purchase the rest. I asked about the colgate and she said NO you cant. I decided to go back the following day and received extreme rudeness and embarrassment from her again as I walked up to the self checkout with only 4 items of each to purchase. she very loudly told one of the clerks to watch me…. I don’t appreciate being treated like a thief or looking like one… The embarrassment she subjected me to today in that store was completely uncalled for. when my daughter spoke on the fact that she made that statement very loudly and asked why would she say that she called a male manager up and he himself was very rude and stated If we didn’t shut up he would throw us out of that store. It was by far the worse visit I’ve ever experienced in a store and really would appreciate this being dealt with and some kind of response back to me please. She was extremely out of line in making that statement. I gave her absolutely no reason to embarrass me in such a manner. Thank you for your time and would appreciate a response to my issue. thanks again

  300. I just wanted to complement two target employees. Andrew Fong and D’stefano. These two young men work at 2220 Bridgepointe and they have what it takes to take are of the customer. I work with instacart which means that I am a target shopper. Shop at targets at least 4 times a day. The effort, energy, and good customer service exhibited by these two young men and their effort to help customers is un believable. A lot of times my customers are specific to what they order and it’s difficult to find exactly what they need on the shelves. So, I usually double check with the associates before I tell the customer that an item is out of stock. Andrew and D’stefano always go in the back and try to look for the item especially if their scanner confirms that they have one some where in the back. They take a lot of pride in that they do and they like to help customers. Hope target gives these two young men a raise. If you need more information, please reach me at 405 412 0190. Thank you.

  301. I think your new announcement regarding the Transgender usage of your bathrooms is ludicrous. I will not shop at your store, nor will my family and friends.

    Hopefully, enough patrons will boycott your store. It is not family oriented.

  302. Very Dissapointed that the Target Corporation has announced that anyone can use any bathroom that they identify with.

    You have not only lost me as a customer but in the last 20 minutes I have heard the same from 17 people I know. You have screwed up royally.

  303. Due to your allowance of Transgenders to use the same bathroom my wife and daughter use I will no longer shop at any target store.

  304. I am really disappointed with Target caving to this ridiculous nonesense about gender thing. You are opening up bathrooms so those born one way can think they are something else. This opens the door for pedophiles and every other pervert to engage in bad behaviour. I will not be shopping your stores any longer.

  305. No longer shopping at target. If my grand daughter has to use the rest room I will not let her use a rest room that men are able to use

  306. I will not be shopping at Target anymore since the recent stand on the bathroom issue!! I would not and I don’t feel my children would any longer be safe in your store!

  307. Just wanted you to know that do to your letting transgenders in ladies restroom I will be tearing up my Red Card and not shopping Target anymore. Do they have any kind of doctors form saying their body parts have been changed???How do we know they really are gender changed??? If not they are just a bunch of cross dressers!!! Sorry I just don’t agree so I am taking my business elsewhere.
    Sincerely, Sherry Trimmer

  308. I love Target. I know you can see how much we spend each year. It averages about $3000.00. I hate to chop up my red card, but I feel threatened by the new bathroom laws you have put in place. How are you going to screen transgendered female men from just plain perverts and pedophiles? Please tell me that. Are the policemen outside going to check all the males that enter the women’s bathroom’s? I use your bathrooms often. I spend time in your store. No longer a safe place. This isn’t a conservative issue, it is female issue. Ya… where are the feminists on this. Off to Walmart for me.

  309. Done with Target. Living in a rural area round trip to Target was an almost 100 mile trip but I WAS one of your biggest fans and and felt the trip worth it spending hundreds of dollars, especially for Christmas. Worth repeating what others have said; do not want my 10 year old granddaughter exposed to a pedophile or a transgender who may feel like he wants to get in touch with his masculine side that particular day. Cannot believe your management is so short-sighted. This will hurt Target where it hurts – profits. We will shop elsewhere and cut up our Target card. There is life after Target……….

  310. I read your corporate statement about how you care oh so very much about each and every customer feeling comfortable and included… Well gee I no longer do because I don’t like my little girls having to change in rooms next to men… I guess you only care about the feelings of adult men not the safety of women and girls.,. I look forward to you getting sued and going bankrupt.

  311. My family and I have ceased shopping at Target stores and Target on-line until such time that you reverse your decision regarding your restrooms being used by whatever gender someone “feels” that they identify with. You obviously are more concerned with the small percentage of people that this policy caters to than the safety of the bulk of your customers.

  312. I am writing to share that I am very upset that while you had the option to not come out at all about the gender issues, you have created a problem where there formerly was one by officially declaring this stupid, pandering policy that people can use whatever bathroom they like depending on what gender they wish to pretend to be for a day.

    Most transgender people, just like most people, are likely not a threat to women in a restroom but nevertheless, there are far more people who by reason of comfort, religion or past traumas are as, if not more uncomfortable than these transgender individuals with sharing the women’s bathroom with a man. You have also just invited every freak who wants to sit on a toilet in one stall and photograph under or over the next with his cell phone – if he’s caught in there he can just say he’s transgender. Who is going to define what transgender means? I mean, when I’m at Target, it’s usually when I’m running errands on a Saturday and I am often in pretty gender neutral clothing myself – tshirt and jeans or whatnot. You have invited predators to enter the women’s bathroom unchallenged.

    And what’s more, you did it as a publicity stunt because NOBODY has ever had a problem with finding a bathroom to use in your stores before. Transgender people probably chose the family bathroom because honestly, it’s NOT about inclusion – it’s about a small percentage of the transgender community, which itself is only a microscopic percentage of society, who are not satisfied to be accommodated – they must also impose and impinge and make others uncomfortable. You are not accommodating any real need of any real people – you are rather cowing to a manufactured complaint by a “movement” of people who are absolutely obnoxious.

    I have transgender friends – if they are living as women, they are convincing enough to use the restroom without anyone thinking anything of it. They “pass” effectively. But with stupid policies like yours, you’be erased any level of safety for your female customers. I will be shopping with your competitors because I’m so grossly offended by this decision. You are totally blowing off the safety and concerns and comfort of the vast majority of your customers – women.

  313. Hello,
    I am boycotting Target until you change your new restroom policy. My reasons:
    1. Your policy states that you want everyone to feel comfortable. That is not true, because you will be making thousands of women and girls UNCOMFORTABLE.
    2. This is a privacy and safety issue, because your policy allows and encourages ANYONE (transgendered or NOT) to use any restroom they please.

    2. Your policy opens up a huge, wide door for non- transgender men, such as perverts, predators and rapists to enter women’s restrooms. If you don’t think this will happen, you are completely naive. You did not think this policy through.
    Yesterday, I was in another retail store in Colorado, and a man was taking photos of a little girl (about 4 years old) in a hallway near the restroom. The cops were called, they put him in handcuffs and arrested him. If you do not believe this pervert would have waltzed into a Target women’s restroom, and done God knows what to that little girl, you are stupid.

    3. Many men will also feel uncomfortable with women in their restrooms.

    4. Transgender people make up .0004% of the US population. So you are risking the privacy and safety of the majority of your customers just to be cool?

    I am surprised that Target would take this risk after still not recovering from recent disasters – having to shut down Canada company, and the huge data breach.

    And that’s the issue really – you say you want all of us to feel comfortable. But we’re not even SAFE shopping at Target, let alone comfortable! We either get our accounts hacked, or we have to put up with perverts and criminals in the restrooms.

    Been shopping at Target since high-school, I’m now 65. Luckily, you carry nothing that I can’t buy elsewhere. I am done with Target!


  314. I’m just a family man with 5 kids and family values. I’m tired of some corporations not caring about how a majority of their Customers feel. You want to push your liberal agenda with bathrooms. I do have a red card and spend thousands of dollars yearly in your stores. My choice is to pay it off and not spend another dollar in your stores. I hope enough people feel like I do and hit your company where it hurts, in the pocket book. Your former Customer.

  315. I will not shop at Target. It is not a place where children should go. Let their restrooms be known as unsafe places and their stores as anti-family.

  316. I enjoy shopping at the Target stores very much. However after your nation wide policy of allowing men to use women’s bathroom has made me very upset. I will not feel comfortable shopping at your store with my two young daughters who have to use the bathroom very often. I implore you to rethink your decision. Until then I am not shopping at Target any more.

  317. What has happened to the customer service in all your Adelaide stores?
    All the service desks have been removed. You now have to go to the back of the stores for a refund only to find a sign, layby closed and to go through the checkouts for your refund!!! I am fed up and frustrated with your new policies that do not benefit your customers. Your refits have seen your stock reduced, your staff reduced to a skeleton crew and your customer service reduced to one of the worst I have experienced. I wont be spending my money with a company that doesn’t value their customer.

  318. What has happened to your customer service in your stores in Adelaide?
    I am angry, frustrated and fed up with how you treat your customers in your stores
    The inconvenience of having removed your customer service desk from the front of the store to the back of the store Usually the layby is closed because of lack of staff, you then have to make your way back to the front of the store, wait in line until you eventually get served.
    Since your stores refit, you have reduced you stock levels, reduced your staff to a skeleton crew and your customer service to zero.
    I wont be spending any of my hard earned money to a company that doesn’t value their customers.

  319. Just heard you made your restrooms gender optional. I am sure that made the pedophiles happy. Neither myself or members of my family will shop at Target stores again. Good Bye!

  320. My wife and I will no longer be shopping at Target due to your bathroom policy. Little girls are no longer safe to go in the bathroom with perverts being allowed to be in the same restroom. This is totally insane in the name of political correctness.

  321. I just want to say that i will no longer be shopping at Target due to their policy on allowing men to use the women’s restrooms and dressing rooms. What has this world come to when people cannot feel safe peeing! If Target doesn’t care enough about women and children, then they can kiss mine. I haven’t bought a Starbuck’s coffee in 10 years due to their disrespecting Christians, so if they think I will bend, think again!! It would be easier, and cost them less in the long run if they were to just remodel and provide individual restrooms, but they choose instead to lose millions of customers that have shopped their for years!! Shame on you Target!!!

  322. Tally them up – 12 more lost consumers! My family and I will not longer be Target shoppers due to your leaders outrageous stance concerning Transgender restroom usage. Hopefully they wise up, because we did prefer your stores over Walmart.

  323. I can not believe the ignorance of the transgender policy. It’s not about being making a select few comfortable, because your “equality” has made the majority of people UNCOMFORTABLE!!! Like most people have said, one of the main concern is the rapists, or pedophile, that decide to use the women’s restrooms because they “want to”. This has got to be the dumbest, least thought out policy ever. Oh, by the way, you have lost the business of me and my family. Great job! That’s unfortunate, because I won’t shop at Wal-Mart either. This needs to change NOW!

  324. I was very disappointed to learn that Target will be allowing men who identify themselves as women into to the womans bathroom. What about my rights or my (safe space) as a Woman i do not want to walk into the Ladies room and find a man any kind of man. And as a regular Target customer in the past I will now be shopping at Walmart. As a consumer I also have choices Good Bye Target

  325. I was in your target in Anaheim, i was appalled to see two dogs in shopping
    carts, I went and returned the food I bought and will never shop in the your
    stores again, I complained to the store manager and he said he knew of
    no policy. It is a health code violation, I am contacting the health dept. and
    filing a compaint

    • Why would you return your food because you saw dogs? And people are allowed animals in public places if they serve a purpose to the owner

  326. Since you announced your transgender bathroom policy we have stopped shopping at our local Target store. During the 6 week period prior to April 20th I spent over $350 in my Target store. We are just one family, but I’m sure there are many more who have stopped shopping at your store over this policy. My intention is to email you each time I shop at another store and share the total of what I would have spent in my local Target store. I have an 11 year old daughter and I will not put her at risk if she needs to go to the bathroom while in a retail store.

  327. I will not spend another dime with TARGET until I hear you changed your policy on transgender bathrooms!!!!

  328. I don’t no believe you sued a man that stepped in and save a 16 yo girl from being stabbed to death, you sue the man that helped stop that
    are you saying its ok to let her die, so the man doesn’t upset a lot of other shoppers??? with that dumb resolve from target, I don’t need to shop at your store anymore!!!!!
    gheez target corp leaders, !

  329. Dear Target Corporate Executives;
    For years I have found Target a great place to shop, so to say I was stunned by your stand on restroom policies is a gross understatement. I find it unfathomably hard to understand why you would take the safety and comfort of half of the world’s population so callously, to bow to the demands of a very small minority.
    I have felt in times past that Target was a safe place to take my children and grandchildren. No longer is that the case. On a whim and at any moment a man can now follow a girl into a restroom claiming his rights to act as a female when in reality his goal may be to act in a far more sinister way.
    This is unconscionable. Your stand has revealed far more to me as a consumer. You refer to customers as guests. That is so far from the truth. A guest should be made to feel welcomed, not fearful of violence or any other threatening or even uncomfortable situation.
    Be aware that many people are rethinking their connection to Target. No longer will I be shopping, nor will my family, at any Target store. Our shopping needs will be met in other places.
    Your stance on this has so loudly announced your lack of concern for women, that I can no longer feel safe in your stores.
    Kathie Poe

  330. I know you will not reply , though just to let you know we boycott you . Also there is a huge silent majority, that did not sign the boycott especially from catholic schools who have and will boycott you for your absurd bathroom policy . Thank You ,Tom Adamson from Saint Paul Minnesota .

  331. Stick to selling merchandise, not politics.
    I have cancelled you as a merchant for Gift Registry, voided my credit card, and have not set foot in Target since your transgender announcement. You are no longer a family interest store, but a special interest store for the .01 of 1%.

  332. Target has been my store of choice for many years and It is at great personal sacrifice that I have cancelled my Red Card, and my family and I, (7 adults with 8 small children plus my 2 parents), will be boycotting your store. Not only due to your transgender bathroom policy, but due to your total lack of regard and respect for my concerns as a loyal customer. I did not jump on the boycott band wagon until I visited my local store to find out for myself how the situation was being handled and I was not pleased; however, my opinion was deemed valueless. when I called to cancel my Red card, I was told that if I did so, I would not be ALLOWED to get another. That’s just fine with me. You were certainly singing a different tune when my card was involved in your security breach a couple years ago.
    I would think that most transgender people already use the restroom which corresponds with their manner of dress and no one else is the wiser or even cares since the restroom is only used to facilitate a bodily function behind stall doors, not to instigate a liberal social reformation. Even the addition of a unisex restroom should accommodate the comfort and safety of all concerned, but that is not sufficient enough. Therefore, the evidence leads me to believe there is another agenda surrounding this policy. One that attacks the family values of the majority of your patronage. Hence, I feel you are forcing me to make the choice to defend the safety and morality of my children and grandchildren. I do not perceive the average transgender person to be a threat in any way to the safety of me and my family. In fact, I care not where they choose to pee; however, I refuse to subject my family to your policy which endangers us by giving access to perverted predators who are not in the restroom to facilitate a bodily function but to stalk innocent victims. I feel your corporation is legally negligent in providing facilities which meet generally accepted safety standards for the protection of their patrons.
    I have requested to be taken off your Cartwheel app email notifications and your mailing list; however, I am still receiving both. Please delete me from all of your corporate records.

  333. I’m a long time customer and love your store. You swayed me away from Walmart because you consistently maintained the quality products that I use regularly. I live in the Camp Creek area of Atlanta. You have a store in the Marketplace.
    My experience today was so disturbing that I wanted to let you know. about 3pm I entered the store and went straight to the Restroom. This isn’t the first time that area was a complete mess. Trash cans overflowing the floor scattered with toilet paper etc… No paper towel in dispenser and toilets full of paper I tried 2 soap dispensers before I found soap!
    Upon entering the store area….. No shopping carts! Not 1! I asked for manager I waited 20 minutes for a Mr Turner to appear. When I expressed my concerns he was not concerned. No shopping carts inside store! He said there was no one to retrieve them from outside. I said I guess I have to go to another store. He said he didn’t care! I drove 20 minutes to the Moreland Ave Store. I spent $78.37. I told the Manager there what happened at the other store. She was surprised. She asked if the Manager went to get some carts, I said no he let me and a friend who also shopped leave. I saw a few other people turnaround and leave also. Where is customer service?

  334. I have shopped at Target since the store opened in my area. I asked for a rain check for 20 cans of Fancy Feast Cat food and was told I cant get a rain check for 20 cans since the computer only allow 9 of the item. How stupid! Plus the front end person who helped me was clueless at the service desk and the person she was asking questions on how to issue the rain check was not very nice. We can give you another only allowed 1 rain check and up to 9 since this item is sold as a single item. Makes no since. After this issue I think I will be shopping at Wal Mart again.

  335. I just received my order #103194315131 and I am missing the following:
    item# 13856398 Little Golden Book Farm Favorites
    Will it be shipped later?

  336. Target is the only place i shop in this area and i carry the only store card from Target. I use Target for groceries, pharmacy, art materials, cleaning products
    and i use (on line) to order clothes for my grand daughter-
    I AM NOT ABLE TO USE MY CARD because of a computer error. i have spent a long time on Targets help lines-without progress. I know the customer service
    in store can not help for security reasons -without a pin i can’t request help on line. It is determined that the computer pulled up a closed account-that can not work and now my gold card can’t work.

    I don’t know what else to do. So, i will not be able to shop at Target- i consider this a loss and being passed from one help line to another is frustrating. I do not understand everything they are saying and spend time explaining without
    any resolve. This week so far- i think of things to purchase at Target and then realize i can’t. I will go to Meijers -I just can’t put more hours into regaining use of my gold card.

    I think Target needs a better way to contact them . To talk with a real person -that is able to look into the situation. There is no way i could check or resolve- it should not be that hard.

  337. I just wanted to thank Target not just for their low prices but their professional courtesy when shopping there. In the past year, I lost my job, my mother passed away unexpectedly, and my father was diagnosed and battling stomach cancer. With all these obstacles and adversity my family and I face it was nice to go into a store you go grocery shopping and clothes shopping every week and always are greeted with friendly faces and affordable prices. I just wanted to say thank you to your corporation because you never know what some of your customers might be facing on a daily basis. Take care.

  338. I shopped at the target on Hwy 41 and Daniels in Fort Myers. I purchased over $80.00 in groceries but the cashier rejected a competitor’s coupon for $5.00 off a $40 purchase from Winn Dixie. I went to customer service and was told that competitor coupons are NOT accepted. Will Target ever be a regular grocery store? At this rate, no.

  339. I saw Targets stupid justification for their transgender bathroom policy, stating many other companies that have transgender policies.

    Note – My family doesn’t use their bathrooms.

    I and my family along with all in our church with thousands in Prattville, Al. are boycotting Target. Adios to all you open minded people who have let their brains fall out.

    • Wow. Thats really really stupid, you are literally saying its bad to be open minded. But you are religous so that makes sense

  340. I wish they would make their line of ‘lori dolls’ have more clothing avalible like their ‘our generation dolls’ it would be great to have more accsessories and would definatly sell because of the dolls size

  341. On my last visit to Target I was using crutches and had a difficult time with the power carts. No room to park them or maneuver around. I also had problems checking out. The register I went to rang up $55 and change and then froze went I went to pay. Had to go to customer service and recheck out. This time the register rang up $51 and change for the exact same items. Not sure what happened but was not happy. They need to work on an area for their motorized carts for handicap individuals.

  342. I’m writing to let you know that my on-line order #9016042399670 was not delivered to me; it was instead delivered to the expectant couple who registered for baby gifts at Target. Why in the world would Target send baby registry gifts to the people who registered rather than sending them to the person who placed the order!?! I am very angry about this, and I will not be using the Target gift registry again. I also plan to spread the word to my friends who use Target registries that their gift will be delivered to the recipient, so unless they want it that way, they should shop on-line elsewhere.

  343. Dear Target,

    Gary and Zac were so nice to help us in the CD area at the Birmingham 280 Corridor Target, this past Sat night, 07/23/16, and Sandra was so very nice to me and my brother Tim at the checkout too, and George took time to walk with us to look for The Secret Life of Pets fruit chews too. Also, Chandra said hello and asked if we needed assistance too. Thanks so much and God bless.

    Mark N Tim Elders

  344. I shop at Target a lot, and forgot to use my cartwheel coupon for Champion capri’s. I was told to get credit to use it I only have 24 hours. It’s only been 2 days. I will be shopping at the new Lodi Walmart more often because of this.

    Thank you.

  345. I just contacted the North Haven, CT Target store, requesting information regarding a household item that I was hoping they had in stock. The store operator connected me to the “electronics” department. This was clearly not the correct department, as I was asking about a steam mop. I explained to the person who answered the phone in electronics that I needed to speak with someone in household. He told me that he did not have a way to connect me to that department, and said that I had to hang up and call AGAIN and ask for the household department. Are you kidding me? This is very poor customer service, and I will be taking my business elsewhere. This is not the first time that I have received poor customer service from that location. I will no longer be shopping there. It’s disappointing that there is no way to contact corporate customer service, either.

  346. Last week and the again this week your business advertised the toy-Hatchimals on sale. Both weeks you had none in stock or online. If you new you had none in stock why were they advertised two weeks in a row???

  347. Target advertised the Hatchimal toy two weeks in a row, but both weeks there were none in stock or online. Why would they be advertised two weeks in a row, but none in stock???

  348. Jada, my cashier at the Morse Xing Target in Columbus Ohio was one of the nicest cashiers I have ever encountered (Monday October 24 at 10am). She was so friendly with my daughters and me. I appreciate it. Thank you.

  349. Not once, but twice was the same employee working on the floor using their personal cell phone. My 2 visits on this day were hours apart. Why do you let any of your employees use their cell phone while working on the floor?

  350. lol well it seems lower class is NOT important to you…LMAO nice to know we are beneath you…and you have a target store in santee california where the management does not know the policy on IF a person who works the CAFE should wear GLOVES while cleaning the trash bins…trash lid…and replacing trash bag….althena needs to be RETRAINED….and I dont really think its a good idea for a employee to CLEAN the popcorn machine WHILE its popping popcorn…GROSS….IM about ready to demand my money back for the food I bought there!!!!

  351. Just curious when you are going to start protecting my Girls and my Grand-Girls, by making the women’s bathroom for FEMALE’s and Men’s Bathroom for Male’s. I have not shopped at your local store since the bathroom issue came up in North Carolina, There have many unpleasant experiences for females in your restrooms, since you took the stand that men can come into the women’s restrooms.

  352. I had an issue with my Red card having unauthorized use. Getting a new card sent went well, but trying to activate it is infuriating me. First I tried the web address on the card and that did not work. It twice told me my password was incorrect and I know that is not true. Next I called the number on the card and they insist I need to talk with a representative. Why? They are usually selling something. I then tried the number on the website and was told there is nobody available until 7:00 Central time and I am on Eastern time. I should not have to jump through flaming hoops to get a new card activated that is only needed because of some thief. Target this is no way to treat your customers. Perhaps Kohl’s or JCPenney would appreciate my business.

  353. I was speaking with a customer service rep (Adam), when my system went down
    Recently in Santa Clarita, Ca. there has been a surge of pickpocket credit cards. These cards were than used at Target on Magic Mountain Parkway Valencia, Ca. in the amounts of $600-3000 dollars. No id was ever required for these transactions.These amounts were quite high. Now the bank obviously will not pay, so target lost the money and the product (which affects profits I am sure), question why was no id questioned on these credit card transactions. Id is required on check purchases over $100. I am requesting this info for a “facebook group” out here

  354. Purchased gift from bridal registry.Gift was sent unwrapped,no indication it was a gift from me. Very disappointed.

  355. I’ve visited almost every Target in Northern California, searching for a woman’s shoe, Merona “Kona”. I’ve been unsuccessful at locating it in stores, or online. Is there anyway to find out when the shoe will be restocked? When trying to order online the customer receives an advisement that it’s “termporarily” out of stock. Having some idea when the shoes will return to stores (or online) would be helpful. Thank you.

  356. A target employee named “ariana” (I think someone called her that) who was stocking shelves at the Grove City Target location was absolutely unpresentable:

    1) She had a hat tucked into the ass-crack of the waist-band of her pants while her pants were sagging an extreme amount (which showed off the men’s underwear she was wearing),
    2) she was very clearly speaking on her private phone with someone else while not paying attention to what she was doing,
    3) and finally she was incredibly aggressive while I was nearby (waving her hands like a maniac and giving me the “hurry up and get out of my way” gesture).

    She should not ever again be in a customer facing role within the Target Corporation.

  357. This week’s sales ad listed Snapple 6 pack/$3.99. There was no such a thing on the shelf. I asked a sales associate and she stated “try tomorrow”. Then I went to the web page and chatted with an associate. All I got was an apology. I did not want an apology I did the sale item!

  358. I purchased a patio umbrella for approximately $500 from target. I needed a part. Called customer service. May as well have called outer space. Ms. Gumchewer simply wanted to talk about colors and then advise me they didn’t have anything in the same color.

  359. I want to thank the customer service level 2 supervisors for the resolution to my problem about a safety concern with an item I purchased. I truly the courteous and efficient service that I received. I was treated with respect and they took my concerns seriously and worked with me to find a resolution that I was satisfied with. It was refreshing to be treated as a valued customer. I would recommend Target to all my friends and family. Thank you.

  360. I was in Target yesterday and tried to pay with a VISA gift card. The checkout machine would not accept the gift card for payment. When I asked an associate for help she stated ‘yeah we’ve been having problems with those’. I asked what was being done to correct the problem and she shrugged her shoulders at me. When I asked again what could be done as this is a valid/brand new gift card she again shrugged her shoulders and said she didn’t know. She never once apologized for the inconvenience, offered any information as to whether the issue had been escalated to management or corporate or offered to have a manger come and speak with me. She was utterly uninterested or unable to help. VERY disappointing and I am a loyal Target customer. Definitely made me think about the quality of the staff and training.

  361. As a Hispanic, I wanted to let your CEO know that I didn’t stop shopping at Target because of President Trump or any other stupid reason your CEO can come up with. After years of shopping there, I stopped going because of your transgender bathroom and fitting room policies. I miss shopping at Target because I loved your store, but if you never change that policy I will continue to shop elsewhere.

  362. The Target “customer service” was really awful. What I wanted was to speak to a customer service representative, but I was subjected to a recorded announcements which offered me several choices which were of no interest to me, and the recording just kept on going around and around uselessly…In other words, lousy customer service = Target!

  363. To Whom It May Concern
    I have an issue with the target store in Latham NY I am very upset with the handling of my request this morning. I had asked the supervisor names Grace if she would be able to assist me in cartwheel additional discount on item I was purchasing. I do not have an I Phone and I am unable to down load the cartwheel discounts. To me it doesn’t seem that it’s such a big problem for them to assist me. I feel that target is discriminating customers and charging the poor more for the items it’s stealing and doesn’t seem that a well know chain should punish the ones that don’t have the monies to buy updated electric devices. Maybe you should cancel cartwheel or come up with some type of assistance for the lower class.

  364. i visited the target store on Monroe St in Toledo OH for the second time this week only to find your pet department with empty shelves where my regular brand (Imans dry in 10# (17.99) bag not available and fancy feast pate wet food not available in the 24 can box. Asking the clerk to see if any was in the back room -answer was a shipment would be coming but did not know if it would contain either one of these items. Had to go elsewhere today but I much prefer getting all my pet food at Target. ????

  365. Recently shopped in the Commack South Store. Great store but when I needed to contact customer service, No one answered. The problem was I exchanged a soda stream gas canister for 14.99 plus tax. I left the canister in the cart after leaving the store. I live in Queens so just hoping they would maybe find it. Was very disappointed at myself and the store customer service. Will try again tomorrow. Was at store today 8/12.

  366. I visited the Lake Stevens Store. I wanted to return a black C-9 Campion $29.00 running jacket because of a defective zipper at the bottom of the jacket. I had the ticket and receipt but it had been past the 90 days. I was really surprised because champion is a brand target carries and endorses and I understand that Target has policies but there should be exceptions on defects. I have jackets that I have bought from Macys, Nordstrom and Walmart that have last me years. I don’t understand why Target would be willing to sell items that do not hold up for more than 3 months. And not offer the customer anything in return. It wasn’t about the monetary refund request issue or replacement. It is about Target store integrity. I considered us to be in a business relationship. Good business treat you good. Bad business treat you bad. I hope to receive a Target Gift card to compensate me for my bad experience. And hope that this was a isolated incident for this one defective item. Because I am 51 and have been shopping for at Target for years. I feel very insulted.

  367. To Whom it May Concern, Chuck, at your Augusta, Maine location provides outstanding customer service. Target is fortunate to have Chuck on their team!

  368. Attempted to buy pepsi products at your store 2823 in East Peoria. These
    were on sale 4/$10 per your ad. Nowheres in your ad flier (Peoria Journal
    Star) or ad in store (!) was a limit given. Attempt to buy 16 cases with my
    son (16 12 packs) and manager refused insisting maxium allowable was 8.
    No where in your ad or even in store advertising was limit given. Date of
    above incident is 08/26/2017 approx. 9:30 PM. Warned store manager,
    a Beth S that a complaint would be filed ; stated that was store policy and she
    didn’t care if I filed a complaint.
    Target has enough problems with their bathroom policy; you do not need to
    compound this by false advertising. I have always argued against my staff
    that Target is not a POS store; maybe they know something I do not. Sad.
    Would recommend above staffer be terminated and your ad honored for the
    additional 8 cases I was not allowed to pick. up. If this was my sfaff, and they treated a customar as per the above they would be terminated on the spot.

  369. Tristan Payne is a great associate ! He has always given me the best service ! I was looking for a gift for my grandson and he really spoke to me about the Nintendo Switch and gave me great advise ! I needed more games and found them at a lower price but the service I received I refused to buy …so I went and Tristan again helped me out ! I called again today to look for another game and once again …very personable..very friendly !!
    He is a young guy with exceptional customer service skills ! I will always contact him when looking to purchase any electronics !!!

  370. Did weekly shopping today at Target- I spend $500-$600 monthly on groceries etc. and I usually go through same checkout person’s line (Sonya, who is always very friendly and helpful) as I enjoy our brief chats. Today at the Triangle Town Center location in Raleigh, NC. I rolled into her lane just as she was cutting off her light for her break making me the last person. People behind me started backing up and as I looked around there were NO other checkout lights on except self serve. Sonya repeatedly paged for assistance and a girl walked up for a minute then disappeared prompting Sonya to page again as she continued checking out guests and without her break. There didn’t seem to be a manager of any sort on duty and this is not the first time I’ve seen this happen at this store- it happens quite frequently and the best employees are the ones suffering because of poor management. When a company takes care of it’s people the people will take care of the company…FYI…

    B . ZIPFEL

  372. Target needs a more user friendly way to contact the corporate office with questions about merchandise. They have no email or chat address. This sucks.

  373. I just finished filling out the survey/ one you had to complete within 7 days of purchase/ I gave Target “HIGH PRAISES” until just now when I began to really look over my receipt and see that I was overcharged/LOL/ Charged twice for an item I only bought one of….Seems I have “some type of issue” just about every trip I take to that store ?? 🙁 It may be this particular store Idk but its really annoying being I have to at the present time find a ride there….I love to go there but always have to go back or end up leaving my choices I want to purchase because of an issue….Now I guess I will have to find a way back to that store unless you can refund my overcharge through the mail?

  374. I bought a beautiful three ring binder with a rainbow design cover. Unfortunately, the rings were small. You can store less in a three-ring binder, if you choose, but you can’t store more in a smaller binder. Make the rings bigger.

  375. I have never found cartwheel easy to use but it was a piece of cake compared to being rolled into the target app. Target app wouldn’t accept password I had set up, wouldn’t let me reset – just kept circling and when I finally am able to get into app, I have to pick a store before I can get to cartwheel. I shop at whichever store I am close to when I need something. Maybe you could learn something from amazon. Your app is a real pain. Pamela Janisch

    • Today my wife tried to purchase a pair of on line advertised “Calabria Comfort Wedges color “Taupe” from your Wauren Ponds store. after four phone calls thru to the shoe dept., ( Three times they cut me off after asking me to wait) they advise we do not have stock. Phoned Geelong store “Yes ” we have stock so we went to the store only to find that the advertised “Taupe” is actually “Grey” on the shoe tag. On the way out my wife purchased a TWO Pack ladies brief $10 when we go home we discovered that your diligent staff charged us $20, now everybody is “Sorry” however as a retired Customer Service Manager sorry does not cut it your staff that I dealt with are just slack, waisted phone calls, waisted travelling and I will have to go back to claim my refund. I listened to the many Ad.adulations of Target on the phone, my reality is your staff is rubbish, as they say on TV “Not Happy Jan”

  376. My wife and I are so sick and tired of shopping at Target stores that don’t care about restocking their shelves when an item is taken to- 0. One example is the Salem, NH store-they are constantly out of items and we are forced to go to another store to purchase an item, or even going to Wal-Mart for the item. To me, it is management’s fault-somebody or somebodies are dropping the ball big time, whether it is the department manager or the store manager, someone is not keep up with things and I believe it is hurting business-if not now, then in the future.

  377. Unable to place an order using Mircrosoft Edge. I can use you site to place a order using Internet Explorer. I have been able to use Microsoft Edge in the past.
    Has something changed or do I need to do something on my end.?

  378. I shop at Target in Irving all the time. However, had a bad experience today at the service desk. Extremely rude lady named Janelle. I had several items to return and they were all charged on my Target red card. I didn’t bring my receipts because Target has a system that can look up the items that were charged. When I told her everything was on my card she said I can’t return without a receipt and said don’t even take them out of the bag unless I have a receipt. Very rude. I told her that she can look them up with my card and she said they no longer do that!! Has Target down graded their systems now or have they down graded their customer service value by hiring rude people that shouldn’t been working with the public !!! Very poor service.

  379. I have always received excellent products and service at my Target store in Redlands, CA and at so when the anticipated Project 62 finally arrived, I was ready to shop. But I am very disappointed as the lighting items advertised online, in many decorating magazines and sites are unavailable. Is Target planning to ever make them available or are they discontinued? Thank you.

  380. It was terrible.i called in to report that twice I received a package from the same person that doesn’t live at my house.than she put me on hold 3-4 times than transferred me and no one ever answered to be honest I’m done with it.i tried doing a good deed and I just ended up wasting my time…..

  381. 10/11/17 Visited the store in Westfield Mall in Trumbull,CT. Many people stocking shelves and many shoppers but at checkout there was one cashier with a long line of shoppers with many items – groceries -and a self checkout with a longer line. Why anyone would wait in line for self checkout with no discount boggles the mind. If I hadn’t taken time to select what I needed, rather than wait, I would have walked out. Won’t be back in any hurry.

  382. Thank you Target for hiring people with disabilities. A cashier checked my purchase out as expected, but with her spasms I’m sure it was not easy for her. As I walked out with my purchase,I passed a man with a crutch and carrying a stool and ready to cashier. How nice to witness a company giving people a chance to work that want to work.

  383. I placed an online order after hours. I intentionally ordered over $35 to receive Free Shipping on the ENTIRE order. When I saw the 2 items, 1 was set for Pick up, the other for Free shipping. I contacted your Customer Service (11pm central time in the United States) and the man with a strong accent was completely unhelpful. He could not change the delivery instructions and instead, chose a WASTEFUL route for TARGET to just refuse delivery and let the other order lapse. Therefore, shipping costs would go to Target and I would cancel the whole order. It seemed like a simple solution. Frustrated and disappointed with Target.

  384. I am very upset with Target. I check the Target sale ads on-line. The ad for Sunday November 29, 2017 stated, “Buy two video games or board games, and get one free”. Big bold letters. My friend and I attempted to purchase three each at the Laurel Target. Before we started, I ask the cashier in the electronics department if what the ad stated was correct, “buy two Nintendo Switch games and get one Nintendo Switch game free”. He said YES. My friend held him up with questions and with changing her mind back and forth. Then, when the games did not ring up with one being free, the electronics cashier had to walk with us up to customer service with those games. Then, when the games did not come up with one being FREE, the customer representative read the ad. In tiny print at the bottom of the sales paper the it stated that Nintendo Switch games are excluded. I am 66 and don’t see very well BUT even if I did I probably would have missed that. I rechecked the on-line ad and still did not see that exclusion. SHAME on Target. My time was wasted and so was your employees.

  385. Someone has fraud Eleanor Wong debit card and we want to go see who take picture. Please send paper application who is it. Oct 17, 2017

  386. No Rowland heights target has been fraud a girl Eleanor Wong debit card Oct 17, 2017 $ 96.00 dollars. We need to see the picture who is it.

    • Well who was using her debit card fraud her money to go buy something . What kind of stuff. Send us a fax. We want to see those papers application who used her card buying what kind of stuff.

  387. We are helping Eleanor wong. Because she has a police report, and police is coming around the stores everywhere to Rowland heights target finding who fraud Eleanor Wong money.

  388. We are wells Fargo customers helping Eleanor Wong. You need to show her the video who is it. Who fraud her debit card buying what kind of stuff, you do really have to go show her the video to see who is it.

  389. Rowland heights target need to fax some paperworks and send it to us about who fraud Eleanor Wong debit card to go buy what kind of stuff. You do really have to let us know

  390. This is wells Fargo we cannot go to tsget send you applications. Its you the only one need to do fax some paperwork’s for us see the application who fraud her debit card buying what kind of stuff.

  391. Wells Fargo cannot come send application, you are the only one need to fax some paperwork’s who fraud her debit card to go buy one kind of stuff $ 95.00 dollars.

  392. Excuse me we are wells Fargo customer who fraud her money. Warning you do really need to send us some paperworks fax about who fraud Eleanor Wong debit card buy what kind of stuff $50.00 dollars

  393. Please tell us what kind of stuff people fraud Eleanor Wong debit. Tell us. And let Eleanor Wong go see the video?

  394. I recently purchased an item on I called an asked for a price adjustment since the larger table was more expensive than the smaller one I wanted, The difference was only $8.50 was I wanted as a credit, I am a frequent shopper but was told the adjustment could not be done, It was very unfair and I did purchase the item but do not plan on buying anything else unless I am granted the adjustment I deserve,

  395. Minor issue; thought you would benefit from knowing. Went to Target Edina,MN 11/20. First thing I started to pick up was organic bananas. Only wanted 3 so started to remove from taped package of 6. Young Target employee, very polite, saw me and advised I could only purchase the 2 Lb package of 6 bananas. I’ve done this many times before. Simply weigh them at checkout. Ended up leaving the store with nothing; went straight to Byerly’s; picked up the bananas I needed along with several other products. End result, Byerly’s made the sale, Target did not. Hope this helps. Won’t return to Target if bananas on my list. Ball is in your court.

  396. On November 16,2017 I made a purchase. I don’t shop my husband does it. Anyway On November 20,2017 my account was hacked meaning it has something to do with your store in Lathrop Ca. I thought you fixed your system. I guess you didn’t.

  397. Just left your store in Sandusky Ohio trying to get a phone activated and receive the gift card was there 5 and a half hours. The way it was set up was ridiculous at 11:21 pm was turned away and never got anything THATS THE LAST TIME I WILL GO TO BLACK FRIDAY AGAIN!

  398. Spent over an hour until 2am this morning trying to process my payment for the ipad on special for black Friday it would work via credit card or paypal….No online chat available….This morning the ipad is sold out online and the online chat person could help me coz for some reason it contact the wrong department!!! Then could not get through to customer service….I am frustrated and worst of all my child is going to be disappointed at Christmas it the only item the wanted…..

  399. Yesterday I purchased Starbucks packaged coffee from the grocery department , Deer Springs Road, North Las Vegas Nv. This store is not near me and when i got home I saw that I was overcharged for two packages of Starbuck’s coffee. It was on sale for $5.99 and I was charged full price, $7.99

  400. I processed an order for 2 Ipads on 11/23/17, at the price posted for the black Friday sale. The receipt that I printed indicated the items would be ready for pick-up by 11/30/17 at the store selected. On the morning of 11/30/17, an email was received indicating that the order had been cancelled. There was no explanation for the cancellation, therefore I drove to Target, went to Customer Service and spoke with (2) separate representatives to get the situation resolved. Although I’d taken the original order, with printed order number, they were not able to locate my purchase in their system. I telephoned 800-440-0680, while at the store and was on the phone for 1 hr, 26 minutes, spoke with 3 separate Target staff while on the phone as well as the 2 store employees in an attempt to get the situation resolved. There were (2) additional purchases processed in an attempt to get my original purchase resolved and I’m told that it will take up to 10 business days to get one of the purchases cancelled. This has been by far the worst customer service experience I’ve ever experienced with any store. The excessive time I spent on my personal cellphone while in the store, the on the phone hold time while being transferred to different Target staff and unnecessary inconvenience for a Target error, glitch or whatever the reason was is unacceptable. I was in the store for over 2 hours and hopefully will be able to finally receive the items that I re-ordered in the very near future. I don’t think I will use Target for any on-line and possibly not ever in-store purchases, based on this experience.

  401. I was offered the target red card in September. I get something in the mail saying I owe money, but I didn’t get an account # or any information to actually go online and pay it. I didn’t get the credit card either.

    Finally have time to call them, and I have to call them 4 times to get to a representative who states their a supervisor. They then tell me they pulled up my account but have to transfer me. So I am on hold. Then I get a debt collections rep who says I owe $50 because of late fees. I am happy that Target made it right and waived the fees. But I didn’t really like the customer service experience, caling the store, getting transferred. Plus the agent who creditted my account put me on hold without asking my permission. Then when the call is over she just tries to end it and I am like “wait!!! I don’t even have my credit card or my account #”
    Overall poor experience. I hope Target listens and makes the credit card / customer service experience better. Thanks.

  402. I finally got to order a Christmas gift that my daughter wanted (item #50940649). When I received it because it was not properly crapped for shipped it was broken into small pieces. I will return it to my local store for a refund but now it is not available to reorder. I have been waiting for over a month for this product to become available. The package I receive was not properly wrapped so of course it was broken during shipment.

  403. How can Target run an add and not guarantee having the stock in store to back up the add. Your December 10-16 add features a Moana Toddler Dall on the front page. December 9 this item was not available in the Longhorn, PA store. I thought that perhaps it was held back to be released on December 10. Checking your website at 8:15 AM, it was not in stock in 40 stores, within 35 miles of my location!! I did not expect Target to lure customers to their stores advertising item that are not available for sale.

  404. Wife bought gift cards and was charged 10% activation fee. That’s ridiculous….. I’ll never buy one again. I don’t think I want to shop your store again either.

  405. Your website does not allow multiple shipping addresses. I had to order each item separately. This prcoess mae me inelgible for spend $100. get $20. off promotion…disappointing

  406. I ordered a TV almost 3 weeks ago. Still no TV or refund and I’ve dealt with customer service for a week now on the issue and it appears no one is customer service knows WTF is going on. I have since purchased a TV elsewhere and am now struggling to get refunded because no one is customer service can help me!! I will not shop at Target in the future. This has been a nightmare! Buyer beware!

  407. I don’t know if this will actually get to anyone in customer service but I had a positive experience at the Vacaville Target two days ago. I needed help with a large purchase and a young clerk came and helped me load a heavy box into my car. I didn’t have my car ready so I had to move things out of the way to make room. Not only did he wait patiently but he helped me move things around in my car, put the box in and moved other things around so nothing would fall or break while I was driving. AND he was polite. Just got his first name: Chase.
    Thank you!

  408. This is probably not the place for this, but I have not found any way to contact the proper personnel to ask or discuss with, so here I am.
    For several years I have attempted to work with Target at Northgate on one schedule or another, and have gotten no response one way or the other. And with Target’s great] Social Responsibility I thought that it would at least email us [with at least 10 years retail experience] to say not interested.
    NOW, I need only 16 hours per week – Tuesday and Wednesday – at the Northgate or, if existing, Aurora Village site, and again I cannot find out where to write to ask the questions. [Yes they have my application] IF Target representatives get the chance to read this, please contact me and let me know how to contact you directly so that I can stop wasting my time looking for you.
    Thank you.

  409. In this week’s advertisement you have Dove Promise Love Notes Chocolates which are suppose to be exclusively sold at Target, but they are not available. What’s up with that?

  410. I purchased 2 sets of 4 each salad bowls online before Christmas. I received 1 individual bowl each instead. I returned this to my local Target store and received a refund. I reordered the correct 2 sets online and received the correct order. This was a gift and was asked if I could return 1 set of 4 bowls. The staff at the store were very gracious with their attempt to intercede to target online with my request, but I was told that because my reorder number had a “replacement” code, that I was not able to return the bowls. If I reordered with you after a return and a refund, how is this a replacement order not able to be returned? Your people screwed up the order in the first place!

  411. I visited the store in Germantown Wisconsin the other day and was so disappointed how dirty the whole store looked!! At first when I parked my car I noticed extreme litter everywhere on the ground and in bushes around where I parked. I walked into the store, there were not any cart sanitizer to wipe down the cart. There was garbage laying all over the carpet and under the shelves as I walked around. This particular store use to be so nice and clean. I don’t know if its a management issue or what is happening! I hope they clean up there act or I will be shopping elsewhere!!

  412. Every time I shop at 2 specific Target stores in Woodbury, MN, while checking out I get “harassed” almost every timei shop because I don’t have or want Target Red Card . The cashiers don’t simply ask if I have or am even interested in the Red Card, they ask me my reason I don’t want it and when I tell them I don’t want it because the application requires my drivers license number & I don’t feel that it’s necessary and refuse to give it out for something like the Target Red Card. But they don’t leave it there, they continue to explain to me the reason they require my drivers license, etc. It is really none of their business why I don’t want a Red Card and I had the tell today’s cashier 4 times to her face “I do not want a Red Card” , she continued to harass me about it and then failed to put my final bag in my cart ! Which I did not discover until hours later and now have to go back to pick it up!! I left the store very angry today and vowed NEVER to shop in that store ever again!!

  413. the lowell mass target store has excellent prices and a very good selection of merchandise. all the employees have a great attitude.

  414. I have shopped at target for many years and lived through store remodel disaster but I yet I continued to shop there. The store in Denton,Tx had a nice selection of skippy peanut butter. After the remodel, none. It is on cartwheel but not in the store. I asked several employees and no one knows wise. Look on line and there it is to order and the rest of stores in dfw says it was s available at the stores. So this is a death of a target shopper. The store tells they will give me jiff or Peter Pan to honor the cartwheel coupon. If I wanted jiff or Peter Pan I would buy it. Peanut Butter is one item I am totally loyal to. Yes there is a difference. Goodbye target no more grocery shopping at your store. By the way do carry any toothpaste that is not mint?

  415. While shopping at your St. Augustine, Fl. location, On Sunday the 11th. I observed a customer with his pet in the grocery area of the store. The dog kept putting his nose on the displayed food and no one said anything to the customer. I know Target is trying to limit this as much as possible by displaying No Pets Allowed Service Animals Only on all their doors. However it may help if the employees would confront the customers with “pets” not service animals and explain that pets are not allowed. I shop at that location quiet often and have friends that work there, but animals in the store is really a turn off and would appreciate it if you would look into this matter. Thank you for your time and effort.

  416. Just a quick note/”shout out” for the super staff at the Target in the District/Tustin CA . They are always friendly and helpful. Wanted to take a moment to let you know I appreciate it very much!

  417. I placed an order on Feb 28 2018 for 20 cans of chicken noodle soup. Target said they were going to delivered by March 6. On Fri March 2 target delivered 1 can of chicken noodle soup via post office. I called target and they said the shipment was divided into two shipments. target said the other delivery would be delivered on March 5. Target NEVER specified this to me at my email address or did not call me in advance that this would happen!!!

  418. I shop at the Houston central location very frequently. I can never find a hand basket in the grocery department. On my most recent visit I couldn’t even find it at the entrance. They were all at the checkout stands. I even saw two team members leaning on them and talking to each other. I did voice my complaint about not being able to find them where they’re needed. Please just put them where people need them throughout the store. Don’t just let them pile up at the check out stands and then only put them in one spot at the entrance.

  419. The Target Store in Woodland Hills, CA off of DeSoto hit a new low for customer service this rainy Saturday morning. The only check stand lights that were on were self check out (I don’t make you do my work when you are at my place of business, not sure why you think I want to do your work when I am spending my money in your store). I got in line at a check stand and the lady told me she was closed. The very nice young man at the next check stand (light also off) told me he could help me. Not sure why all the check stands are taking up floor space….they are never open no matter what time of day I am there. Time to find another place to shop.

  420. I shop weekly at the Target on Trinity Parkway in Stockton, about $400/mo. Today, the cashier, Rachelle?, barely spoke, no eye contact, no small talk, this is not typical when I go to here.

    I thought she might be having a bad day, so I asked her how she was. She said “beautiful” and restated the check out total and pointed to the card device.

    I will avoid her line next time. She spent the time chatting with other cashiers around her, so clearly she has the ability to be friendly. Maybe she doesn’t like old guys with mustaches?

    First world problems but if my weekly business isn’t wanted, can take it somewhere else.

  421. I was sent a letter on March 7th from Target saying that I was declined for a red card application. application ID 996-010-6698 30828 the only problem is, I never applied for this, I don’t even shop at Target. so thank you for declining the application.

  422. hi, I bought some starbucks card one month ago.
    I live in korea, and i found out that transaction I made one month ago has been canceld by target’s request.

    I tried many ways to reach to you but i wouldn’t get the right person.
    Please help me.

  423. No checkout cashiers on duty on Sunday mornings before 9:00am . Used to shop my local Target Store every Sunday morning @ 8:00 am and have been doing this for years .Recently in my opinion to save a few bucks there are no cashiers until 9:00am . If you have a large amount of items at checkout it is not fun scanning and bagging your items. I think you should get an additional 5% off ,if you checkout your own items. The local store manager responded to my initial complaint , but now will not respond to any e-mails . I will start shopping somewhere else and so will my family .

  424. So help me understand. I ordered an item that was supposed to arrive yesterday. I contacted Target and was told my item was “lost in transit” and that they would reorder and send it express at no additional cost and it would arrive in 1-2 days. I reluctantly agreed to this. Now I go online to check the status of my order and it says estimated delivery is in a week. Seriously, a week? If I had ordered from Amazon, at the same price, I would have had my item, which is s gift for someone, by this past Weds. I tried calling customer service from 9 a.m. until 3 p.m. today and each time received a recording saying that they were too busy to take calls and I should call back later. I have been a loyal Target customer for decades. But times have changed and I want the convenience of having things delivered. Why would I ever order from Target online again?
    Gail Plewacki
    order details
    1 shipment
    ordered on Apr 6, 2018

    current status is preparing to shippreparing to shipshippedshippedin transitin transitdelivereddelivered

  425. Just saw the news yesterday regarding an actor purchasing items for a homeless person. What a shame how Target employees handled this at the West Hollywood site. People just do not think passed their own selfish nose. And in all truthfulness, most of us are only a day of becoming homeless ourselves. And besides, the actor was using his own money to help a man, who in Christ’s eyes is our “Brother”.

    For quite a number of years, I did most of my shopping at Target (for personal items, to birthday presents, holiday gifts, and etc.). However now, I avoid shopping at Target due to problems that I have encountered at my local Target located in Redlands, CA). Employees have almost run me down by running through the aisles without giving an apology afterwards (am a senior citizen); when asking for assistance, they stare and walk away; employees standing in aisles and engaging in gossip about other employees and management (this should be done out of the store and on their break-time).

    All stores, including Target, should do a better job of training their employees about “Good Customer Service”. Trust you me, I have seen this where I even worked with my own fellow staffers did not giving “Good Customer Service” (worked for a government agency for almost 30 years).

  426. Why have you debited my checking account if I got your card in order to pay my bill when I have more funds in my account? I did not approve of your charging my bank account at any time. Your response in this matter should be forthcoming immediately. Harry Potter

  427. This is in reference to rude and bad treatment by the woman who works in the pharmacy at the Forest Lakes location in north Charlottesville VA. I don’t know her name, but she is tall and has blond/red hair.She has bothered me on the phone multiple times and I asked her to stop calling me and she called anyway and HUNG UP on me TWICE. Then when I went into the store to straighten this out she cut me off and was very rude and said I was “Poisoning her life”. She needs to be FIRED and has NO TALENT or interest in her job quite obviously. I called her a name ( she FULLY deserved it) and gave her the finger too. Thanks to her my whole family will NEVER do business there again . The other lady who works the pharmacy by the way is nice and accommodating.

  428. Impossible to use website on Target tracphone IPHONE. The reviews of IPhone will not open up to read full review.

  429. I had been a customer of Target for years and held the Target RedCard for 7years. Never missed a payment (for which they verified) and only had 2 returned payments recently during the entire 7years (again, they verified). Without notification, Target closed my account because of the 2 returned payments even though I had paid off my account. Without warning or customer service or consideration of my account never been late not even by a day they closed my account!! Even though I may have had a returned payment it was quickly rectified before the payment was even due! This is how Target treats their customers. Well, that’s fine. There are other places I will take my money to and other places I will open up accounts. Screw Target.

  430. lack of customer service is why amazon is getting all the business. Went to get a prepaid phone today that said in stock online. told oh you should have called first..really..WHAT IS THE PURPOSE OF ONLINE says its in stock. Went to customer service who sold me a trakfone that was 49.99 for 24.99 because of the issue…got all the way home and it did not register as a purchased phone…really..lack of stock and in store service really here I come

  431. Bought a Target Home hammock tree straps and s hooks set. It was missing the two (2) s-hooks. Could you replace them please?
    Frank Linarez

  432. It appears Target has become completely automated as regards its .com customer service. Only contact I could make was via Chat and I connected with a rude and disinterested rep who gave me a phone number that has no way to reach a human. Truly pathetic!

  433. Target has been sending my statements to a wrong address. Somehow an extra digit was added to my address. I was called bY Target to pay over the phone through my bank once. I complied and paid over the telephone. No one told me that my statement had been returned to them with the wrong address. No one asked for a correct address.
    I had assumed that I overlooked the account and failed to pay. Today I was called again and told that I had not paid my bill. I looked in my checkbook and saw that they were correct- I had not written a check to Target. I wondered why because usually I pay all statements immediately on receipt.
    And then I noticed that I had paid once before on the telephone about 2 months ago. Apparently Target received my statement back from the post office saying incorrect address. They did nothing about it until it was overdue then they called and demanded payment by telephone. I figured out that this had happened twice and Target made no effort to correct the address until this morning after they demanded my payment by telephone.
    Target should have offered to write me an apology explaining that they had made no effort to correct my address or to tell me that they had the wrong address. Instead I was treated like a deadbeat. I hope that they haven’t also reported my payment to be late to the credit authorities because I treasure my high credit rating.

  434. I wrote about this 1 or 2 hours ago.
    Target sent me statements for several months after I opened the acount. I paid each on time or earlier. One month I received a phone call demading imeadiate payment. Apparantly I had skipped a month. I wasn;t sure–maybe I misplaced the statement, maybe the postman gave it to the wrong apartment–anyway, I didn’t know what happened and so I paid immediately by phone. I think that was two month ago. Today I was called and was told that I must pay be phone and that I was overdue again!!! I looked in my checkbook, and there was no check stub for target, so I agreed to pay by phone. I was (am) upset as I pay all my bills upon receipt; so I asked how this could have happened…The Target Rep said that I should correct my address!!! (1) why didn’t they tell me that two months ago? (2) How did I get the first 5 statements? (3) AM I BEING CHARGED A LATE FEE? (4) is it being reported to credit bureaus? (5) is target sending me a letter of apology as the error was YOURS, NOT MINE.

  435. There is a Target Store in my area of Massachusetts and their associates are knowledgeable and very customer friendly, as well as speaking fluent English.
    However, shopping On-Line at Target is a very different scenario. I FINALLY had my order processed, after much frustration. I was ordering a crib for my granddaughter and her husband’s baby to be, who will be born in August. I was sending a shower/baby gift of a lovely brown crib for their, eagerly awaited, son.
    You folks at Target should require that your employees, who process orders over the phone, speak fluent English. The lady, I “think” that her name was Christine, had a terrible time understanding me, and I could barely make out what she was saying. I had to ask her several times to “slow down,” as she spoke too fast and had a thick accent.
    I am 100% in favor of immigration, we are all immigrants, or our parents/grandparents were immigrants, but if you hire someone to place orders or work in customer service, using the telephone, please, please be sure that they can communicate in English. Please hire people who have recently come to the US and speak poor English, but have them work in other areas other than placing orders or customer service.
    Thank you.

  436. I did not get an ad for Target in my st Louis Post Dispatch this weekend. I complained to them but it never came, Target spends a lot of money for this service,I thought you should know,

  437. I went to the Sterling, VA store Minute Clinic on 5/20/2019 to get a tryphoid vaccination. I was told that my insurance would not cover the vaccination and I was charged $142 for the vaccination. My wife went to the local Giant Pharmacy and got the tryphoid vaccine which was completely covered by our insurance. Sounds like Target is pulling a scam. I can’t think of any reason to ever go back to
    Target for a vaccine again.

  438. I visited Target Sacramento SW 5/22/2018 and checked out a 9:09 am.
    REC#2-8142-1527-0076-5512-2 VCD#757-254945

    I had an excellent shopping experience dispite the fact that there were a lot of employees stocking shelves. I was hesitant to bother them because they were focused, working fast but looked up and said may I help you. I was looking for mouse traps. I was referred to appropriate aisle but still couldn’t find. Again, approached stock clerk and he looked up and offered to help. His name was Wilson. He showed me where the very small section at the bottom of the shelf was and asked “Is it a mouse or a rat”. Of course I didn’t know. He explained he had worked on a farm and that if it was a rat it wouldn’t fit into the little box that was the trap. I told him that the rodents had attacked the duck in my pool (a mallard – state law I had to let her stay). He said yes rats liked eggs and little chicks so it was probably a rat and I should go to the feed store to get a bigger trap. Very helpful info and saved me either wasting money or returned the too small trap. Hope Wilson gets recognized for his good service.

  439. i recieved 1 patio ottoman today,i have ordered 2 and paid in full,i still need my 2nd patio ottomen wicker with tan padded on top which is removeable,im very dissapointed in target,ive never shopped bfore and had a problem,this order was put in weeks ago! i want my other patio ottoman now!

  440. i am over this! deliver my 2nd patio ottoman that is already paid for ,ive only recvd 1,its wicker bottom with tan really mad and dissapointed send/deliver my 2nd patio ottoman as ordered/confirmmed by target.i want my 2nd ottoman asap!!!! i am soooo aggravated with this service/delivery this product order was ordered weeks ago and today finally JUST RECIEVED 1 OTTOMAN!! 2 were ordered! address 10315 w corte del sol este sun city arizona 85351 if this dosnt get resolved ill call my attorney James Jackman, also my friend and deals with all my unresolved matters.

  441. Your store in Fairfield, NJ is a disgrace. They have pallets, shopping carts, and boxes all over the place. You can not get down a lot of isles in the store. I left there for about 3 months because of this problem. I went there on Memorial Day and it is still the same. How do you except people to shop. I have taken my business elsewhere to Walmart in Teterboro, which is 100% better than your store. It looks like your employees aren’t doing there job. Don’t you guys care that people are walking away because of how your store looks? I won’t be back there anymore.

  442. Worst Customer service experience ever! The online chat is useless. Waited in a Queue twice. The person was slow, rude, and basically hung up on me. Told me to call customer service and signed off. I have an order that has not arrived, it is a birthday present for my daughter, and it is not here! I don’t think target really wants to help their customers, very hard to contact and just pass the buck down the line. From now on I will order from Amazon.

  443. I have just returned home from a visit to the Gig Harbor, Washington, Target. Looking for my specific item was frustrating until…. A young lady named “Jo” asked me if I needed a hand. She had no idea where the item was, more or less what it was used for, but, undaunted, she consulted the electrical devise in her hand and, BINGO, took me right to it, and with a smile. You need more just like her!

  444. Hi,My dear target customer: service. This letter from a loading supervision for Hercules Logistics (China), I write this litter all for personal behavior.
    On July 16th 2018 my workmates got to work for the target oder, a vendor “BAO HUI” doing language attack and almost body attack on him, and ignore him. They just doing whatever they want to loading. Never listen what he talk about. I think he as a loading supervision for the customers (include target)should be can get some respect. And I don’t understand one thing, When target make choose for factory what is your looking for? Product quality? Sales volume? Do you check up morality?one morality has problems factory how can they make a good product? 2yaer ago I lived Los Angeles, I like Target! I like Target more then walmart. but I get some lose hope.

    Thank you for looking my little!

  445. I have always liked target. Today we went to the Boardman Ohio store to check into a phone plan for my 90 year old mother in law. KD was the clerk that helped us and set up the phone and we couldn’t have been treated better. He was patient, kind and very knowledgeable about what would be best for her. All the clerks working there were friendly. I wanted you to know that your electronic department is excellent and recognize KD, he made it so easy to complete the sale.

  446. We went to the TARGET in Bangor Maine today, Sat July 28. We bought 8 of the PEPSI 12 packs that were on sale 4/12$. The cashier rang them in as BUY3 get one free, which resulted in,the price being $3 15 each…… $3.15 each is 4/12.60 so we were over charged $1.20 for the 8 we bought. Now this same thing happened last time they were on sale and customer service corrected the mistake nicely…this time customer service treated my husband horribly!!! Even though they could see the price did not come out the same when it was rung up that way they treated him like he was trying to get away with some kind of scam..finally after calling in someone we have to assume was a manager and arguing with him they begrudgingly gave him the $ and said they would do it THIS TIME . …NO, the sales flyer and the signage clearly stated 4/12 so that should be the price at the cash register!!!

  447. got a red card long ago. I have not activated it. I lost the red card. now I received a letter telling me that I should active my card, but the phone number I called did not deal with my situation.

    yen tran

  448. My red debit card was stolen 401 Murphy Road Vancleave Ms 39565.. when I called it asked for last four numbers.. how in the hell do I do that when I don’t even have card ..

  449. I have been on hold for way too LONG to reach Target Customer Service. I am so frustrated by the false advertising with the promotions for back to school gift cards. The promotion reads no purchase necessary. This is untrue. The site to claim the gift card is endless and the amount of promotional calls, texts and emails I have gotten as a result are ridiculous. I was unable to claim my gift card after going thru the entire process. I will not be back to school shopping at Target.

  450. what company are you now using for extended warranty purchase when
    i buy another cell phone from you ??


  451. Please accept my most considerate appreciation for the customer care received in the Johns Creek store in my last visit. I was so surprised to see the high standard of customer care offered at this location. I was greeted nicely by an Associate (Diana) that was very pleasant and professional and helped me to quickly locate fashion jewelry and other products in the store.

  452. Received an e-mail showing Halloween Costumes discounted up to 40% on line up until today only.(Tuesday) I did not receive a discount upon ordering called the customer service and had a very difficult time first of all understanding her and her understanding me.First she was not even aware of the sale,secondly I had a very hard time understanding her and obviously she did not understand me because I had to repeat my e mail address 3 times.She ultimately could not help I did the chat on line.Explained my problem man responded and before I could reply more he disconnected me.Very frustrating and I believe I do qualify for a discount based on Target’s e mail. Thank you

  453. I must say after my third trip to store in the woodlands Texas zip 77354 I was explaining my situation that spending most of my time in Costa Rica I use cash and mostly don’t keep recipes. Never have many reasons to return but on my way out in July I decided to purchase a protective case for my outdated iPhone 5s the girl was helpful and nice but mistakenly gave me one for a 5c and being new to this hand me down I really put my faith in her. Was difficult to install but thought it was because the battery was ( found out later) swollen but after getting it changed it still didn’t fit. Was at Apple and told it was the wrong case. Went to the store which I was told against your policy to do anything if cash and no receipt . Understanding I could of gotten taken care of at Walmart but then not honest and not who I’m. Any way I purchased some charging cords looking at the price not that they wouldn’t work on Apple, long story short I asked again. Then again (carful to save recipes) had purchased a present for my wife and she didn’t want it so took in for exchanging for something I liked. In CR nothing, nothing but all things twice the price, even more. The young lady behind the counter was a gift saying she would help and I for got the day and name. Could give out a card by filling in who and what day, easy especially for when you forget. I returned today and talked to the supervisor who remembered me but because I was told to come and get help by this other person she was helpful “knowing I would return” allowed me to exchange which I’m more satisfied with a less expensive cover and wish I had from the beginning as when arriving in CR I needed to change out the SIM card. I lost my Consumer Cellular sim easily done and decided to get a flip phone they offered for $25. Solving that and glade it worked out this way because I possibly would of went back to the swap as this new cover slipping on & off like a shoe. Just wanted to suggest that the policy might be tweaked to something under $100 which might be fair or judge the book “me” by the cover. I also livening in CR mold and algae grow on glass and the walking surface can be easily keep looking new without the damaging power wash not to mention a great place to put up a sign catching the eyes of the vehicles passing by. She said it’s a corporate decision, I understand having many there employment of over 30 at times in a hostile environment not to mention the government monopolies. When there is a problem there is always a solution some good some you shouldn’t even sign up for but they as well can inspire a better idea until you hit a bullseye ?. Just out of luck some time can be costly and why I won’t buy on anmazon because they treat the help badly not to mention putting the brick & motor stores out of business. Even when checking out I wait in line hopefully to keep people employed. And everything in CR is a waiting situation and they literally go through everyone’s bag checking if all in order even if visually seen from the cashier you were at.
    Respectfully and have a great day

    “Trusting your gut is like a muscle. The more you do it, the stronger it gets”

  454. this is so ridiculous everytime I try to login keeps asking security questions i’m putting in my correct sports team keeps saying invalid try to go reset my security questions enter my card number keeps saying enter correct card # this is really ridiculous!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i’m doing everything right your site is a problem! thank you in this matter Nancy casella

  455. I have been trying to get through and i can’t get anyone to talk to, Since they change the log in I can not get in my account, and before I did. I don’t want to change password all the time. .
    Thank you

  456. I got $1.99 as my change from a purchase, didn’t want to walk around with a pocket jingling full of change…so I added one penny to the change and went to customer service to see if they would exchange for a dollar bill….
    The seemingly 14 year old not only told me no one in the entire store is able to open a drawer…(a very clear lie, knowing they can if wrong change is given), but he then told me he is the store manager-no name tag- and that it is company policy. Normally I’d let him go on the out and out like, but he was very rude which made it worse.

  457. I visited the North Attleboro store and purchased Swifter products. I purchased these in 3 different items and everyone I choose had a sign that buy three and receive a $5 gift card however when getting to check out it wasn’t on the register
    I then went to customer service only to find out it was certain swifter products!
    I am not happy as the signs over each product read “buy 3 and get $5”. So who ever labels the product for offers need to pay attention and your customer service needs to honor the customer’s inquiry. This is not acceptable as right across the street at Walmart would of checked the shelf and honored the gift card!

  458. I would be careful of Target’s specials! Buy a certain amount and receive a Gift Card for $5 or $10! the shelves have the promotion however when you get to the register they don’t honor it!!!

  459. Hello. Today while shopping in the Champlin, MN store the check lane person asked how our day was going, what we were planning for our day, etc. We realize she was just being friendly. But we don’t know her and she doesn’t know us. (We shop that store weekly and do know several folks, at least by their first names; chatting on a more personal level with people with whom we have at least a passing relationship is a bit different.) Two weeks ago my sister-in-law was asked by a Target cashier how her day was going. “Well, my dad just died and I’m planning his funeral,” was her response. We mentioned this to use and we discussed the inappropriateness of being asked personal questions while shopping. Here’s my suggestions: It’s wonderful to be greeted warmly with a friendly “Hello.” Instead of asking “How are you today?” why not “I hope everything’s going well for you today.” That’s positive and opens the door to a conversation without being intrusive. “Isn’t it a nice day?” “I hope you found everything today.” (Of course, that could bring up stocking problems you might want to avoid.) There are lots of friendly things you can say without appearing be nosing into someone’s life. Please don’t assume we don’t want any interaction with the lane person — we can get that at WalMart. We appreciate friendly employees and I’m sure it also makes their day better. Just don’t ask me impertinent questions about my day, health, or life. I don’t know you. Thanks. Rod Eaton, former Target employee.

  460. Loved the new Burlington Ma store. I did choose self check out.

    Several friends went through register and got a five dollar coupon to use that day and one to use next time.

    I would have loved to know that.

    I also love your North Naples FL SUPER TARGET. Use it for all my grocery shopping. I would like to have that experience in the Boston area, sadly I can’t find one that comes close.

  461. Help every creature drink vegetable soup to live forever.

    Help creature live forever King James Bible writing in the book Exodus 20:13 “You shall not murder.”.
    Trees for food.
    Good that every creature will have good food, good drink, good comfort, good strength, and good freedom.
    May be creature drink from the mouth from a paper cup fine warm strained vegetable soup.
    May be creature at meal time on a bed with the back of the bed at a 45 degree angle
    have sips from the mouth using a paper cup with thinking of giving space so not to drown drink sips of the vegetable soup.
    After the meal the cup may be moved far away and the bed may be moved to horizontal level.

    May be the creature may have 3 or more meals a day.

    Vegetables(trees) for food.
    Good that every creature will have good food, good drink, good comfort, good strength, and good freedom.

    Creatures should try not to hurt every baby creature in the womb or egg shell or anywhere.

    Not to kill every baby creature in the womb or egg shell or anywhere.
    Creatures should try not to hurt every creature.

    Not to kill every creature.

    Vegetables for food.
    Creatures should try to obey the ten commandments of God in the Bible in Exodus chapter 20.
    Genesis 9:12-13, Deuteronomy 4:13, Deuteronomy chapter 5, Jeremiah 1:4-5,
    Genesis chapter 1, Genesis chapter 17, Genesis 25:34, Mark 14:23.

    In the New Internation Bible in
    Exodus 20:

    1And God spoke all these words:

    2 “I am the Lord your God, who brought you out of Egypt, out of the land of slavery.

    3 “You shall have no other gods before[a] me.

    4 “You shall not make for yourself an image in the form of anything in heaven above or on the earth beneath or
    in the waters below.
    5 You shall not bow down to them or worship them; for I, the Lord your God, am a jealous God, punishing the
    children for the sin of the parents
    to the third and fourth generation of those who hate me,
    6 but showing love to a thousand generations of those who love me and keep my commandments.

    7 “You shall not misuse the name of the Lord your God, for the Lord will not hold anyone guiltless who misuses his name.

    8 “Remember the Sabbath day by keeping it holy. 9 Six days you shall labor and do all your work,
    10 but the seventh day is a sabbath to the Lord your God.
    On it you shall not do any work, neither you, nor your son or daughter, nor your male or female servant, nor your animals,
    nor any foreigner residing in your towns.
    11 For in six days the Lord made the heavens and the earth, the sea, and all that is in them,
    but he rested on the seventh day.
    Therefore the Lord blessed the Sabbath day and made it holy.

    12 “Honor your father and your mother, so that you may live long in the land the Lord your God is giving you.

    13 “You shall not murder.

    14 “You shall not commit adultery.

    15 “You shall not steal.

    16 “You shall not give false testimony against your neighbor.

    17 “You shall not covet your neighbor’s house.
    You shall not covet your neighbor’s wife, or his male or female servant, his ox or donkey,
    or anything that belongs to your neighbor.”

    Vegetables for food. There are grass trees, bush trees, big trees, trees fruits, trees seeds, and trees seeds for more trees.
    There has been trees, tree fruits, tree soups, tree cakes, tree pies, and tree breads. Waters and trees fruits and trees for drinks.
    Vegetables are trees. ‘Trees for food’ and ‘trees for making shoes, clothing, rugs, beds,
    shelters, tools, changed into oil, gas, paint, tar,’ and ‘trees, rocks, dirt, and water
    for making tools, cars, houses, chairs, tables, shelters, roads, and some things’.

    Good that every creature will have good food, good drink, good comfort, good strength, and good freedom.
    Not to cut, bruise, freeze hurt, or burn hurt the body skin, flesh, or bone.
    Some body nail and some hair is for protection.

    Not to molest every creature.

    Not to do adultery, fornication, homosexual, or masturbation.

    I read not to do vaccination. I read that vaccination is bad. Not to do vaccination.

    I read about not to use the bad substances called aspirin, antibiotics, and psychotropic substances.
    Not to use aspirin.
    Not to use antibiotics.
    Not to use psychotropic substances.
    Not to use guns.

  462. Hello. My name is Cameron Farmer and I work for Advantage Marketing Partners that performs sampling events in many Target locations around the nation. I have a great concern that needs addressing and I hope you can help. As an employee of Samplers, Inc. we have what is called a “Leave List,” a document of materials we need to keep up on our supplies at each store we service. I am sad to report that each location I service in the Los Angeles area has been lax in ordering our supplies and I am looking for assistance in getting something done.

    There is also another matter of Advantage sampling tables being used at two locations (San Dimas and Rosemead) by Cosmetics. I am aware that there is supposed to be a branded table for them to use and I do not think they have their own tables at these locations. I hope we can get this straightened out properly as Advantage usually has two events going over the weekends and both tables are needed to increase sales and promote new and/or existing products.

    I am reaching out here as a concerned Advantage employee because I cannot find individual stores’ emails to contact managers/ETLs about the situation of not ordering supplies for Advantage personnel. All we want is to minimize our involvement with store personnel to just informing them of who we are, what we’re doing, collect our tables/supplies to perform the event, then have our paperwork signed at the end. That means NO requisitioning of supplies at the store level and less time spent bothering Target associates to waste your time and ours. All it boils down to is having our supplies THERE and increasing your sales.

    May I have your cooperation to get the locations of La Verne, Montclair, San Dimas, West Covina, Rosemead, and Alhambra to generate a full order of Advantage supplies? The last two locations need to be fully compliant with 2 tables. I have a Leave List available – please contact me personally for the list.

  463. I Ordered A Vaccum Cleaner On Monday 29Th The Lady Said I Would Have It In 2-3 Days UPS. I Just Talked To A Team Leader And She Tells Me It Hasen/t Even Shipped Yet..It Take 3-4 Days To Ship An Item In Stock.I Would Be Hard Pressed To Ever Purchase Anything From Target Again.Very Disappointed… And My Relations And Friends Will Know About It To….

  464. I was at your store in Manahawkin NJ on Thursday ! I went in the dressing room to try on some thing and was very disappointed in the condition of the area!
    It was not clean and had a smell I could not wait to get out of that area. I shop often at your store and was very surprised with the conditions! I thing this needs to be addressed before you lose customers!!

  465. I had a most positive helpful experience with a Target employee named “Denver” during a chat session 11/09/2018 approximately 6:00pm pacific time. Denver offered a solution to a problem I had that was not resolved during a previous chat encounter session. Denver took time to research finding a streamline resolution I needed. He is a dedicated professional who takes time to explore possibilities for a resolution. Please consider him in the event of Target career advancement. He excels.

  466. Hi my name is Donna Blackburn I am writing about my daughter Chelsea Blackburn she is a student at Stevenson University in Maryland I live in Michigan and we are both going through a financial hard time right now and it is killing me not to be able to help her out with Simple things like food that she needs that’s why am writing to you I was hoping that you will be able to help out by giving her a donation or coupons for some food to get her by for the next couple months any help would be greatly appreciated thank you
    Donna Blackburn

  467. Greetings, I’m not a Black Friday shopper normally, but this year my little girl had her heart set on a PlayStation4. I saw the advertised PS4 Spider Man bundle for $199 was supposed to be in stores Thanksgiving night starting at 5pm. We are by no means wealthy and the opportunity to save $100 on a gaming system sounded fabulous. So today I left my family sitting at the dinner table to join the others standing in line outside our local store in Muhlenburg PA in hopes of snagging the PS4. It was cold out there, I was shivering but excited that I had a decent place in line to achieve my goal. The doors opened at 5:00 as scheduled. I rushed to the back of the store and asked the associate where the gaming system was located. He proceeded to tell me that they sold out of the gaming system on the PREVIOUS SUNDAY!!! I said, “but the deal was advertised to begin at 5pm today.” He said “yeah they (shoppers) figured it out and they sold out fast on Sunday.” I was stone faced. I left our local store without spending a single cent today. I’m an avid Target shopper, and quite honestly I may not be anymore. I’m highly disappointed in your false advertising and elevating the hopes of individuals. How in the world can Target allow this to happen? The ad said 5:00 Thanksgiving, but you sell out on the previous Sunday? I’m livid and saddened by Targets exploitation.

  468. The Peg Perego John Deere Gator XUV 550 is on sale for $254.14 so went online and Fairfax, VA, states it is in Stock. Couldn’t find one on arrival so ask an assistant and on her tablet says there are 5 in stock but none can be found. The lady says there are 3 in stock in Reston, VA so drive there and again same story that their tablet is showing in stock along with the website but none in stock. Potomic Mills again website saying in stock and on arrival assistants tablet is showing in stock but none can be found! Absolutely raging as wasted 3 hours travelling and a small fortune on gas!!! Customer Services at all 3 locations were a waste of time!!!!

  469. Just to let you know, you lost my business because you attempted to force me into creating an account before I purchased items on-line. Your website needs the ability to check out as a guest with an option to create an account after purchase.

  470. I have no intentions of EVER purchasing anything else from Target and trust me I spend a ton of money with you. I have been searching and watching for a very special item for my granddaughter for Christmas. It became available on this morning however once I placed it in the shopping cart it notified me that it is “temporarily out of stock” online and in stores within a 100 mile radius. I contacted your Customer Service, was on hold the first time for 20 minutes someone came on and disconnected me. I called back and got the RUDEST Customer Service Rep I have EVER experienced. He was mumbling, chewing food and drinking something. He kept smacking in my ear and was saying huh, yes no….absolutely NO HELP and very RUDE. I asked to speak to his manager and he said she was busy and hung up on me! I wanted to purchase the Next Generation Academy School Room…TCIN: 50716156 UPC: 062243305496 DPCI: 086-09-0494 ORIGINAL price is $139.99 On Sale @ $125.99 and with today being Cyber Monday an additional 15% off. Every larger item in Next Generation is OUT OF STOCK yet on sale, no rain checks. I feel this is false advertising and on top of it you have the rudest staff I have ever come in contact with. I have been a Target customer for many years and would greatly appreciate feed back asap. Thank you for your time. M

  471. It’s a disadvantage to contact your customer service and talk to people who one can’t understand and who can’t understand you! I have a serious issue about a Samsung GalaxyTablet E 9.6 with the Roswell GA store, Loren is the manager I’ve been dealing with.

    She’s telling me the tablet was not $129.99 on Cyber Monday. I went into the store to buy and the associate mentioned it might be cheaper on line, but was marked $129.9 with a 15% discount. Went on line to order and they were out of stock to get the 15% off. Called cusomer service and was given a Case # which
    proved to be of no help at all. I wish someone in your Corporate area would call me about this. 770-324-2567.

  472. It’s a disadvantage to contact your customer service and talk to people who one can’t understand and who can’t understand you! I have a serious issue about a Samsung GalaxyTablet E 9.6 with the Roswell GA store, Loren is the manager I’ve been dealing with.

    She’s telling me the tablet was not $129.99 on Cyber Monday. I went into the store to buy and the associate mentioned it might be cheaper on line, but was marked $129.9 with a 15% discount. Went on line to order and they were out of stock to get the 15% off. Called cusomer service and was given a Case # which
    proved to be of no help at all. I wish someone in your Corporate area would call me about this. .

  473. Hi, I was disappointed that you have an online ad for Slimfast carb cutter for $8.99, the in store price is $9.99. I asked a clerk if I could get the lower price and when she scanned it in on the price was the higher $9.99. Why do I see advertising for this product and other slimfast with Target? I’m a Vet on SS and I try to save, I think it is unfair I see the lower price and cannot get it.

  474. Very disappointed with my conversation with customer service today. I have been a card member since 2013 and below is my complaint:
    I went and ordered an item today and used my $10 off $50 or more and my 20% off coupon. I also entered a gift card. When I hit order, I realized I didn’t apply the gift card. I cancelled my item and went back in to order it again so I could add the gift card. My coupons were gone and no longer accepted. When I spoke with customer service I was told that since I cancelled my order my coupons were no longer valid! I was not happy that even after I explained what happened they would not reinstate my coupon offers. I ask to speak with her supervisor. After being on hold for an additional 10 minutes my call was disconnected and I never got to speak with a supervisor. My total wait time to even get someone from customer service was over 40 minutes today. At this point I will be cancelling my credit card and never shopping at Target again!!! If your company cannot reinstate a coupon(s) that was never used then I have no use for you!

  475. Purchased the Gund Peek-A-Boo puppy and it arrived in a cellophane bag with no cover over the battery compartment. This was to be a birthday gift for a baby and now it will be late. Very disappointed that this item was even shipped like this. Unacceptable.

  476. I just very concerned whether or not I will be getting my orders from Target. I have issues with 3 of my orders.
    1st order was completely cancelled but I do show you have all the items still in-stock online. I was not given a reason why the order was cancelled only that there was an issue on target’s end. These were all gifts but luckily I still have time and I was able to reorder from a different retailer.
    My 2nd order, part of my order was cancelled again no reason given only that there was an issue on Target’s end. I’m still waiting for the rest of the order hoping it doesn’t get cancelled as these are holiday gifts.
    My 3rd order I never received. However I received an email to write a review on the item so I called to claim how can I review an item I never received. They were able to reorder the item for me. I’m anxiously waiting and I really hope that it doesn’t get cancelled this item is a gift.
    I wanted to place another order but I decided not to as I’m afraid the order will get cancelled and the holiday season is quickly approaching. I simply wanted to make you aware of all the issue in hopes you can rectify some of them before you continue to lose out on more business.

  477. I have been trying to pay my bill for days. I put in my user ID and 20 minutes later I give up. call customer service (what a joke) the machine finally tells me i have a 20 minute wait. I had the same problem last time. I love when you ask me questions that I never gave a answer to, and then say i’m wrong. my favorite sports team? good bye target! no wonder your on your way out.

  478. I recently had an experience at the Dickson City , PA store that totally lacked and sense of “customer service”.
    I was in the store in the morning with my 2 granddaughters and noted several toy items they loved. I went home and ordered them for in store pickup. Several items were noted as unavailable so home delivery was the option. When I picked up the items 2 things occurred. The clerk watched as I struggled to put the item in the cart ( when I placed it in to car noticed the item was dirty but had such a frustrating experience I simply took it home).
    I noted that the items that were not available were sitting on the shelf near the entrance . I could not get an intelligent answer as to why they were not in the pick up order. I was told I could not cancel the online order but could take the order back to the store when it was shipped if I wanted to purchase the items in the store. I spoke with 2 associates and 2 members of the management team ( Amanda and Christine) who were as rude as the associates.
    They all thought it was funny that I was so frustrated and to add insult to injury I noticed that they did not return my photo id so not I need to obtain another license. Of course they were too busy complaining about the customer to call me back when they did not give me the license!
    A simple smile, apology, perhaps a gift card would have helped resolve my frustration. Instead , I received excuse after excuse and no resolution.
    Please review my spending history as I don’t need to shop at stores who cannot recognize the customer pays salaries!
    I have shopped at target for years and spend a lot at Target.

  479. Since your online account system changed 6 or so months ago my password NEVER works…I have to change it every time I want to order something or pay my bill…I could live with this inconvenience; however, the email with the code needed to change my password does not happen quick enough. I called this past Saturday with this issue…after sitting on hold for an hour they had me change my password…went to use my account last night and AGAIN my latest password would not work….I called again, and gave up after 30 minutes…TARGET is the ONLY online account I have a problem with….so today I called corporate office, sat on hold for 10 minutes…transferred to a supervisor….recording stated 5 minutes….I’ve now been on hold for 15 minutes.

    Target seems happy with my account…keeps upping my credit limit. If someone can’t call me and straighten this problem out, I will CANCEL my Target account and take my business elsewhere.

    I hope I receive a response to this in a timely manner or bye bye Taget.

  480. I tried going online today and getting a gift card for my son that lives in Minneapolis. I went through the process putting in my son’s address to mail the gift card to. At the end when it said the address it was going to my address was listed. I tried customer service line and was put on hold for a long time with really loud annoying music. I ended up cancelling the order. Good Riddance!

  481. I ordered an item online that stated delivery 12/21. Well, here we are 12/21, and it now says, “estimated delivery 12/21-12/28”. How do you change a delivery date for an item for after 12/25, KNOWING this is likely a Christmas gift?!?! And, you 800 number for customer service has an estimate 10+ min wait time. NEVER AGAIN!!!! I could have simply went and purchased the stupid item at the store myself, had I know at the time of purchase online, it would be delivered after Christmas! I AM VERY DISAPPOINTED AND WILL SHOP ELSE WHERE!

  482. Today my computer was hacked. I received a call from Leann from Target services asking about recent activities on our credit card. The call was recorded at 5:52 pm. I called the number given over the phone. I also looked up another customer service number. Both recordings informed me that their offices closed at 5:00 pm I wanted to tell them I believed that the hacker was using my card. I called 2 of our other credit card services and they had 24 hour service. My cards got cancelled. (The hacker had not tried using them. Guess he/she knows that Target doesn’t care about about fraud if it happens after 5!!!

  483. I contacted guest services on Dec 19th because I had not received an item I bought for my granddaughter for Christmas. Although my email from Target said it was delivered I did not receive it. The service representative had to check with a supervisor to okay a replacement. The item was to be delivered on the 24th which was too late because my family would be here the 22nd. I got the item the 21st and I am so happy with service I got. I am a Target only shopper and will always be one. Thank you!

  484. I bought 2 Emma Wiggle costumes for my grandaughters, and was very disappointed to find they frayed on the bottom, and also at the waist. I did not keep the receipt which I should have. They were $29 each and needing repairs on the first day that they were worn. The girls were also disappointed as I needed to take them home to repair therefore they did not have them for a few days. I will be a lot more wary on what I buy from Target for my grandchildren from now on.

  485. I am texting regarding my Target red card. I received a notice stating I have not used and it will be cancelled. I last charged in May of this year and used Gift cards we received last month. Why is this a policy? No other department store has this policy. When I called, I got someone from S. America I could not understand. I will not shop at Target if this is the policy, however, I want credit for all the gift cards we received and will inform family not to give us any gift cards from Target. Very disenchanted and cannot get anyone in corp. to listen. Please email me back. My account ends in 7671, Deborah A. Lee, 28559 142nd st nw, Zimmerman, MN

  486. I am writing to complain about you “free” prom gift card, that is received when you purchase certain items. well the prom gift card is not free and I think you are deceiving your customers.
    I bought 3 cleaning items and the cashier handed me a free gift card for $5.00
    when I reviewed my receipt, I was charged $5. for my free promo card. I wonder how many consumers even review their receipt. When I went back to the store, I was told I received the items at a sale price (that was less $5.00) but then they charged for the $5. promo gift card. so I paid full price for the items that were on sale.
    I am not very happy with this practice and I told the clerk in the future I would not want the card and they advised this is how it is done.
    I’m not a fan of walmart but at this point I am seriously thinking that is my better choice. this practice is wrong and deceiving to your customers.
    Deb Roma

  487. My selection #2 was ignored. I would like a receipt for a recent purchase, order #9050032945819, a Frigadare dehumidifier,items #14722392. Please email a receipt, thanks Jim hertner

  488. Purchased a pair of boy snow boots for granddaughter (long story) on Nov 13. The receipt got lost between my son and me – agree that is our fault. However thought Target could bring up purchase online if under 90 days. Well when I went to return them today (first time my son came to this side of state since then) they could not bring up the item on American Express. The boots are now 1/2 price so they could only offer me a store credit me for sale price. I was not happy with that so I went home and found the purchase on my AMX account but of course I purchased a few items with them so the charge amount was greater. So all I have to say is your website has 90 days look up which is not true. Very unhappy customer.

  489. get my email address of your list. your unsubscribe link does not work,it goes to a survey page ! I don’t shop at target alot,but this is making me want to never shop there again.

  490. just wanted to say that Target at McDonough Georgia has the best customer service. Everyone that saw me was very helpful and professional

  491. I have been waiting for my order for two weeks or more and I can’t even find it now on your site the item say sold out but I completed my order . The order was for theStep2 Naturally Playul Clubhouse Climber ,price was $625.00 I think the date to receive was 24th. I have not received anything from you about the order. My grandbabies have been waiting on this order. I don’t have the order number now because my printer was not working when I placed it
    Thank You Christie E Wood — 850-865-3399 or email–

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