Contact Customer Service

Contact Customer Service

Contacting Customer Service Center is a retail website offering customers the option to buying products like shampoo, conditioner, toilet paper, paper towels, water and coffee all from the comfort of their home. The prices on some products are much higher than a consumer would find in the store, but there are comparable prices on some products and with eCoupons and savings codes offered by the website the consumer could save money on some products. Orders are shipped free when $35 in products are ordered.

There is a family of websites operated by Quidsi Solutions LLV, including,, and – all retail shops. The company prides itself on customer service, so let’s see how easy it is to find contact information and contact the company.

to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

The customer service center is open 24/7 to meet customer needs as they happen. There is just one number to contact for all customer issues.

  • Customer Service: 1-800-762-7123

Mailing Address

We did not find the address for customer care on the website, but we did find it on the corporate website for Quidsi Retail LLC. The mailing address is in Jersey City where the call center is also located. We assume the customer service representatives for the phone lines and mailing address are located in the same facility. Attn: Customer Service10 Exchange Pl.25th Fl. Jersey City, NJ 07302

Official Website

The official website at is clearly there to sell, sell, sell. There are coupons, eCoupons, savings codes and percentage off savings all over the front page. Consumers can choose from a wide range of categories, or to make matters more difficult, choose from the wide range of websites operated by Quidsi Solutions. While the website looks a lot like a website for a pharmacy like Rite Aid or Walgreens, we think the overkill and massive amount of information could be a turn off for some consumers.

Customer Service Email

There is a dedicated email address at just for customer service contact. You can write to a customer service representative from your personal or business email account, but we warn you not to include your account password, credit card information, bank information or payment information of any kind in your email.

Our Experience

We called to test just how dedicated the customer service team really is. We pressed 3 to talk with a representative and true to their word the call was answered quickly and by a friendly agent. We called back a second time to see if the first call was just a fluke, but the second agent was just as friendly. We asked a long series of questions about products, quality and shipping time for large orders. The agent never missed a beat and answered all the questions without probing for an order.

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