Contacting Skype Customer Service Center
Skype is an application/service that allows two or more people to communication via personal computer or compatible device. Cell phones, iPods, iPads and tablets are just a few of the devices customers can use to connect with audio or video chat. Skype also offers paid services – but all paid services are offered on a prepaid basis so customers add money to the account before they use the services. There are no outstanding bills with Skype.
Customer service is a bit difficult to locate for Skype. Customers who do NOT pay for service can access the customer support forum online where questions to commonly asked questions are located. The only way Skype will help you with your customer service issue is if you qualify for support if you are an eligible customer.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
There are no telephone numbers for customer service because telephone support is not offered by the company. The company is out of Luxembourg, so we searched for a corporate contact number and we found one. If you have a problem with Skype and you cannot get resolve via the other methods of contact, corporate office may be able to help.
- Skype Corporate: 1-352-262-01582
- Skype Corporate Fax: 1-352-262-70588
Just like the telephone contact – Skype does not offer a mailing address. The corporate address was listed in the same location as the corporate phone number. We verified both on multiple websites.
Skype Technologies S.A. 23-29 Rives de ClausenLuxembourg, L-2165Luxembourg
Skype is an international company, but the English version of the website is located at http://www.skype.com/intl/en-us/home. From this page you can download the free application, upgrade your Skype account or learn more about buying credits and using Skype for international calls. You can use Skype from a cell phone to reduce over-the-limit charges or to eliminate the need to buy additional time on prepaid phones.
Customer Service Email
If you want to contact Skype by email, you’ll need to jump through a few hoops to access the email form. Visit the customer support topic on contacting Skype at https://support.skype.com/en-us/faq/FA1170/how-can-i-contact-skype-customer-service. Scroll down the page to the statement that says to click the link to sign in to Skype. The link is https://support.skype.com/support_selection. After logging in to your Skype account you will be able to send a support question to customer service. This submission will open a support ticket. You will eventually receive an answer to your question and the question may be included in the support forum for other users to read.
We were unable to contact Skype by phone. Please leave information below about your contact with the Skype customer service department.