Contacting Sephora Customer Service Center
Sephora is an extremely popular beauty company that sells makeup, skincare, fragrance, bath and body items and more. You can order products online though some lines are available in Sephora stores.Click here to leave a comment about your customer service experience.
The contact information we have here is listed on the official website. Customers can use this information to contact Sephora customer service about products purchased online or offline.
Phone Contact Numbers
The Sephora customer service department is open from 6 AM to 9 PM Monday to Friday and 8 AM to 5 PM Saturday and Sunday PT. There are beauty advisors available via phone during these hours. We are a little confused about the customer service hours of operation. At the top of the page the hours are listed as we’ve included above. At the bottom of the page the hours are listed as 8 AM to 5 PM Monday to Friday.
- Sephora Phone Number: 1-877-737-4672
It may be old-school to write a letter to customer service, but many companies still offer customer service addresses for just that purpose. To help route the letter through larger company mail rooms, we add an Attn line to the company address.
Sephora USA IncAttn: Customer ServiceFirst Market Tower525 Market St11th FloorSan Francisco, CA 94105
Whether you’re looking to order products or access customer service for a previous order or purchase, you can find everything you need on the Sephora website at http://www.sephora.com/.
There’s nothing better than connecting with your favorite company on social media sites. Social media gives companies a means of sharing news and special deals and that’s exactly what the customer is looking for. Customers can also contact Sephora customer service using social media.
- Instagram: http://instagrid.me/sephora/
- Pinterest: http://pinterest.com/sephora/
- Twitter: http://twitter.com/sephora
- YouTube: http://www.youtube.com/Sephora
- Facebook: https://www.facebook.com/Sephora
Customer Service Email
Email is one of the best ways to contact Sephora customer service. You fill out a little bit of information on a form and send it along to the customer service department. An agent emails you back with the answer to your question or response to the customer service issue – no waiting on hold or speaking to a customer service representative.
- Customer Service: http://www.sephora.com/customerService/contactUs.jsp?mediaId=10700018
Sephora customer service was pleasant and ready to help in any way they could. The phone number is answered by an automated system, but you can press 0 to skip all the mumble jumble and reach an agent immediately. Christine answered our call in less than 20 second even with the introductory message. We asked about the 3 free trial bottles of fragrance offered on the site. Though you can add the samples to your basket before placing an order, you do have to order merchandise to receive the samples.