Contact Ross Customer Service

Contacting Ross Customer Service Center

Ross is a discount clothing dealer that sells other merchandise like shoes and electronics. You can expect to pay less for the products at Ross than you would at other retail stores. Many of the products sold at Ross are older models and styles. Ross customer service is available for online services and store issues. You cannot shop online at Ross. The customer service page offers all the information you need to reach a member of the customer service department.

to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

We found a Ross customer service phone number to locate a store in your area, but there is no phone number listed for the customer service department on the contact page. When we checked the FAQs section of the website we did not find mention of a customer service phone number. The only contact information for customer service is a mailing address and email contact.

  • Locate a Store: 1-800-945-7677

Mailing Address

We found seven addresses for the Ross company. Ross customer service is available through the corporate office, but there is no dedicated customer service address.

Ross Attn: Customer Service 5130 Hacienda Dr. Dublin, CA 94568


Ross Stores SE Distribution 3404 Indian Ave Perris, CA 92571


Ross Stores E Distribution 1707 Shearer Dr Carlisle, PA 17013


Ross Stores Moreno Distribution 17800 Perris Blvd Moreno Valley, CA 92551


Ross Stores New Buying Office 1372 Broadway New York, NY 10018


Ross Stores Los Angeles Buying Office 110 E 9th St. Ste A979 Los Angeles, CA 90079

Official Website

You can contact customer service on the official website at The website gives the customer information on the business, but there is no online shopping. The FAQs section is extremely limited, but you can send an email with a question that is not addressed in the FAQs section.

Social Media

If Ross is on social media you would not know that from the official website. You can contact Ross customer service on Facebook, but we did not locate a Twitter page.


Customer Service Email

There are two ways of contacting Ross customer service by email. You can choose to use the direct email address from your personal or business email account. Include your contact information in the email. You can also use the contact form on the contact us page. Choose a topic from the dropdown menu to reveal the contact form.

Our Experience

We called the store location phone number to see if we could reach a customer service representative. The only option is to enter your zip code to find a local store. If you do not enter a zip code your call will be disconnected at about 45 seconds.

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