Contact Richmond Cars Customer Service

Contacting Richmond Cars Customer Service Center

Contacting Richmond Cars Customer Service Center

Richmond Cars is one of the leading car dealerships servicing customers in Greater Manchester, Cheshire and Hyde. The company has a long-standing relationship with customers and the community. For more than 10 years, Richmond Cars has offered low-cost vehicles and exceptional customer relations. If you have a question or concern relating to your vehicle, contact the customer service department by phone, email, traditional mail or through social media.

to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

The customer service department is open Monday to Friday 9:30 am to 6:00 pm, Saturday 9:30 am to 4:30 pm and Sunday 11:00 am to 3:00 pm, local time.

  • Customer Service: 0161 368 2002
  • Corporate Headquarters: +44 161 368 2002

Mailing Address

Richmond Cars 39 Bennett St. Newton Hyde Greater Manchester, SK14 4TQ

Official Website

Customers visiting the official Richmond Cars website have the ability to browse the available vehicles, review the previously purchased vehicles, visit the parts exchange and learn about financing options. The website also features warranty information.

Social Media

Although Richmond cars only listed on social media page, the page is filled with active conversations between the customer service department and customers. We posted a question to see if the customer service team would respond. To our delight, the customer service team responded to our question within 90 minutes.

Customer Service Email

We sent an email to the customer service department asking for information relating to the parts exchange service. In particular, we wanted to know if the service was available for customers living outside of the United Kingdom. After sending our message, we received an automated response stating the customer service department would respond within 24 hours. After waiting less than 60 minutes, we received a response from a live agent with a response to our concern.

Our Experience

Although we could not contact the customer service department, we have to say the experience with the customer service department was exceptional. We had the opportunity to connect through the email listed on the website as well as through social media. The customer service department responded in a timely manner and answered all of our questions and concerns. When you reached out to the customer service department, did the customer service team resolve your concerns? We want to hear from customers just like you. Take a few moments to share your customer service story with us in the comment section.

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