Contacting PPL Corporation Customer Service Center
PPL Corporation is the company responsible for Western Power Distribution, Louisville Gas and Electric and Kentucky Utilities. The corporation is responsible for nearly $12 billion in revenue each year. The official website does a great job of sharing information about the corporation, but there is only one means of contacting PPL Corporation customer service – a contact email. The remaining contact information is for the corporate office, but it is not listed on the website.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
The best number to reach the PPL Corporation customer service department is 1-610-774-5151. The number is only available Monday to Friday from about 9 a.m. to 5 p.m. There are no weekend hours at the corporate office. If you are looking to reach a customer service representative about your service you need to call the customer service line for the company that controls that service.
The PPL Corporation customer service department, or corporate office, is located at: PPL Corporation Attn: Customer Service 2 N. 9th St. Allentown, PA 18101. This is not the mailing address for a dedicated customer service department. It is the mailing address for the main company behind each of the utility companies. Any issues pertaining to your utility service needs to be addressed to the customer service department for that utility.
The official website, with information about PPL Corporation, is located at http://www.pplweb.com/. You will immediately notice the lack of customer service information. The only means of contacting the PPL Corporation customer service department is by email and the email address is direct – not a contact form.
There are no social media websites for PPL Corporation customer service to speak of. We did find a LinkedIn page https://www.linkedin.com/company/ppl-corporation, but LinkedIn is not typically used as a means of contacting PPL Corporation customer service.
Customer Service Email
The only customer service contact information listed on the PPL Corporation website is the direct email address for the company. Email the company at firstname.lastname@example.org.
When you contact PPL Corporation customer service you will reach an operator. The operator was nice enough, but she could not help us with customer service matters. She told us to call the customer service department for the individual company we are trying to reach rather than call the corporate office. She did tell us we could leave a comment or complaint with the corporate office.