Contact Party City Customer Service

Contacting Party City Customer Service Center

Party City is a party company that sells costumes and party accessories. You can order on the official website, but there are bricks and mortar stores available as well. Party City customer service is available 24 hours on the official website, but you must call Monday to Friday to reach a live representative.

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Contact Info:

Phone Contact Numbers

There is a contact phone number for the Party City customer service department and the human resources department. There are no hours of operation listed for the customer service department.

  • Customer Service: 1-800-727-8924

Mailing Address

The corporate address doubles as a Party City customer service address. You are writing to the corporate office in New Jersey. When you have financial issues or payment issues it is better to contact Party City customer service by phone as financial information is not secure in mail form.

Party City Attn: Customer Service Ste 1 25 Green Pond Rd. Rockaway, NJ 077866

Official Website

There are tons of products on the official website for Party City at The Party City customer service department information is also available on the website. Due to the fact that you can order online there is the option of registering for an account online. You do not need an account to reach a member of the customer service department.

Social Media

There are quite a few options for contacting Party City customer service on social media. You need to have an account for the social media website you choose to leave a comment or ask a question. The accounts for all of the social media websites are free, but it can take a little longer to contact Party City customer service if you need to register for an account.

Customer Service Email

We did not find a Party City customer service email address but we did find a generic contact form. The form allows for an email address and phone number though the phone number is optional. It is best to include all contact information if you want to receive a return contact from the customer service department.

Our Experience

Party City customer service is not available on Sundays. The customer service hours are from 8a.m. and 10 p.m. Monday to Friday. You cannot call a representative on the weekends. When calling the customer service department you can press 5 to skip the list of options on the recorded message. Your call will be moved immediately to the customer service line.

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