Contacting Microsoft Office Customer Service Center
Microsoft is one of the biggest companies in computer and software sales. There has been some legal trouble associated with the company, however, due to the theoretical monopoly the company is creating on the computer market. If you want to purchase a PC you have two options – Windows or MAC. Windows is a Microsoft program and MAC is an Apple program. Windows offers the cheaper alternative and thus most consumers choose Microsoft over Apple. Microsoft Office is a word-processing software available for sale from the Microsoft company.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
If you want to contact Microsoft about your Office program, you can call the main customer service line and move your call through the support center from there.
Customer Service: 1-800-642-7676
You can send mail communication to Microsoft Office via the general Microsoft address at:
MicrosoftOne Microsoft WayRedmond, WA 98052-6399
The official website for Microsoft Office is located at http://www.office.microsoft.com. You can also find support for your Microsoft Office software on the technical site at http://support.microsoft.com/get-support/more?Family=Office. Most of the support you’ll find through Microsoft starts with a Q&A system. You type in a question and answers are delivered. The answers aim to answer your question or offer alternative
Customer Service Email
The customer service email form is located at http://www.microsoftstore.com/store/msstore/html/pbPage.Help_Email_Us. You can ask general questions, but you may not get the detailed answers you need to solve your problem. Calling the customer service line is an option, but you’ll need to have your Product ID number available when you call – otherwise you may be charged a fee for customer support provided during the call.
Another possible contact email address is listed for the Microsoft Store http://www.microsoftstore.com/store/msstore/html/pbPage.Help_Email_Us. This email address should be used only if you’ve purchased Microsoft Office from the online store.
After waiting through the automated hotline for approximately 3 minutes, a customer service representative answered our call. We asked the agent for the hours of the customer service department, considering the information was not available on the website. The agent explained the customer service department is open 24/7 for technical support as well as addressing general customer concerns.
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