Contact LA Floral Customer Service

Contacting L.A. Floral Customer Service Center

Contacting L.A. Floral Customer Service Center

L.A. Floral is a locally owned and operated florist based in Overland Park, Kansas. The company was founded in the late 1990’s under the premise of providing exceptional products and even better customer service. L.A. Floral provides customers in the Kansas City area with fresh arrangements, specialty designs and custom creations. When you chose to purchase products from L.A. Floral, you are treated like family and not just another customer. I the event you need to voice concerns or you have a question; feel free to connect with the customer service department by phone, email, traditional mail or through social media.

to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

If you want to reach out to the customer service department, you can call Monday through Friday 9am to 5pm and Saturday 9am to 3pm, CST.

  • Customer Service: 913-962-4399
  • Customer Service (toll-free): 888-962-4661

Mailing Address

L.A. Floral8869 Lenexa Drive Overland Park, KS 66214

Official Website

Customers visiting the L.A. Floral website can purchase flower based upon occasion, collection, plant, color or price. Customers wanting to send flowers as a gift should remember that the company only delivers in the local area. On the main page of the website, there is information relating to the areas and locations L.A. Floral delivers.

Social Media

There is only one way to connect with the customer service department using social media. The Facebook is used more for informational purposes, not customer contact. There were a few comments in the posts, but the customer service department did not answer in a prompt manner. The average response time was more than 10 business days.

Customer Service Email

There are two email addresses customers can use in order to connect with the customer service department. We sent a message asking about returning deliveries if the quality of the products is in question. We received an automated response two (2) days after sending our message stating a customer service agent would respond within 48 hours.

Our Experience

Contacting the customer service department at L.A. Floral was rather easy. We called and within 15 seconds, we were speaking with a customer service agent. The customer service representative was helpful and professional. Regardless of the question or concern, the agent responded with an appropriate answer. The customer service team definitely puts the needs of the customer first. What was your experience like when you connected with the L.A. Floral customer service department? Share your thoughts with us in the comment section below.

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