Contacting iPhone Customer Service Center

The iPhone is one of the most purchased phones on the market. Since the product came out a few short years ago, the product has been one of the most innovative products to date. Over the course of the past few years, millions of customers around the world have lined up for products, including the

• iPhone
• iPhone 3
• iPhone 3G
• iPhone 3GS
• iPhone 4
• iPhone 4S

Apple, makers of the iPhone not only want to sell the best product, it also wants to take care of the customer making the purchase. The company provides several methods to contact the customer service department in the event you have questions or concerns.

Click here to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

When customers have questions and concern regarding the iPhone, they will need to contact Apple. The available numbers include:

• iPhone Customer Care: 1-800-692-7753
• Apple Customer Service: 1-800-676-2775
• TTY: 1-877-204-3930
• Corporate Offices: 1-408-996-1010
• Enterprise Sales: 1-877-412-7753
• Financial Services: 1-800-277-5356
• Government Sales: 1-877-412-7753
• Promotions and Rebates: 1-877-427-5776
• Media Hotline: 1-408-974-2042
• Software Upgrades: 1-888-840-8433
• Store (Consumers): 1-800-692-7753
• Store (Small Business): 1-800-854-3680
• Reseller: 1-800-538-9696
• Canada: 1-800-692-7753
• Mexico: 001-800-692-7753
• Mexico (Small Business): 001-800-692-7753

Mailing Address

Apple1 infinite LoopCupertino, CA 95014

Official Website

The official iPhone section http://www.apple.com/iphone/ of the Apple website provides insight into the device. Customers review built-in applications, review the features of the phone, learn more about the technical specifications, including iCloud and iOS. On the site, customers can even make a purchase, although the service will have to be through an approved carrier.

Customer Service Email

Customers can send question, concerns and feedback to the customer service department here support@apple.com. We anticipate receiving a response to our question regarding the iOS update within 24 to 48 hours.

Additional methods to contact the customer service department include the Facebook page.

Our Experience

When we contacted the customers service division at Apple regarding the iPhone, we were less than satisfied. As one of the leading companies and the most valuable company in the industry, we expected a direct line to the customer service department. Unfortunately, we were given the runaround. After enduring an excessively long wait, approximately 5 minutes, we finally spoke with a customer service representative. We didn’t want to be placed on hold, so we decided to ask considerably easy questions. We asked if there were details regarding new iPhone products. The representative was hesitant to disclose information concerning the iPhone 5, so they referred us to a supervisor who was less helpful.

We expected more than what we received. Did you feel the same way when you addressed the customer service department? Share your thoughts, questions and concerns with us below.