Contact IDT Customer Service
Contacting IDT Customer Service Center
IDT or Integrated Device Technology is an electronics company specializing in electrical components, particularly memory, analog and digital solutions. The products sold by the company are not sold directly to consumers. IDT works with companies to provide solutions and products with the end-goal of consumer purchase or business use. The company was established in 1980 with a headquarters in San Jose, California.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
It took a bit of searching, but we were finally able to locate phone numbers for IDT customer service. The phone numbers are listed on the About Us page rather than the support page.
- Headquarters: 1-408-284-8200
- Toll Free Headquarters: 1-800-223-1366
- Fax: 1-408-284-2775
- Investors: 1-408-284-6515
- Investor Fax: 1-408-284-8454
- Human Resources: 1-408-284-8200
- IDT Sales NJ: 1-908-766-4941
- IDT Sales NC: 1-919-481-6690
- IDT Sales PA: 1-610-495-3530
- IDT Sales CA: 1-408-284-8200
There are four IDT customer service/sales offices in the United States. We have included the addresses for all four so you have options when writing to the company.
IDTAttn: Customer Service180 Mount Airy Rd. Ste. 207Basking Ridge, NJ 07920
IDTAttn: Customer Service1100 Crescent GreenSte. 250Cary, NC 27518
IDTAttn: Customer Service3277 W. Ridge PikeSte. B-203Pottstown, PA 19464
IDT HeadquartersAttn: Customer Service6024 Silver Creek Valley Rd. San Jose, CA 95138
You can find a complete list of products available from IDT on the official website at https://www.idt.com. The website is clearly not designed for online sales as there are no prices or means of ordering on the website. If you want to order directly from the company you can visit https://www.idt.com/direct/home, the direct sales page, to search for your product based on the part order number or by browsing the catalog. You will need to register for an account to access product information and pricing.
Customer Service Email
If you are having trouble with your IDT product and you need to contact IDT customer service you can fill out a technical support form. There does not appear to be a contact form for general customer service.
- Technical Support: https://www.idt.com/support/technical-support
When we called the IDT customer service phone number we were immediately greeted by a real person. When we asked for the customer service department the operator told us we could find technical support using the online contact form. She also told us we could contact the local IDT or distributor office for customer service assistance with billing issues.