Contacting Honda Customer Service Center
Honda is an automobile company comprised of several divisions, including automobiles, engines, marine, powersports and power equipment. Each of the divisions offers a different list of customer contact information. There is also a Honda Financial department available for financing Honda vehicles.Click here to leave a comment about your customer service experience.
When looking through the contact information for Honda, customers need to recognize the difference between the forms of contact. Phone contact is the fastest followed by email and standard mail.
Phone Contact Numbers
- Honda Automobile: 1-800-999-1009
- Honda Powersports: 1-770-497-6400
- Honda Marine: 1-770-497-6400
- Honda Powersports: 1-866-784-1870
- Honda Power Equipment: 1-770-497-6400
Choose the mailing address that best meets your customer contact needs.
American Honda Motor CompanyHonda Automobile Customer Service1919 Torrance BlvdMail Stop: 500-2N-7ATorrance, CA 90501
Honda Engines Group4900 Marconi DrAlpharetta, GA 30005
Honda Marine Group4900 Marconi DrAlpharetta, GA 30005
Motorcycle DivisionAmerican Honda Motor CompanyPO Box 2200Mail Stop: 100-4C-7BTorrance, CA 90509
American Honda Power Equipment4900 Marconi DrAlpharetta, GA 30005
Links to all the Honda divisions are available from the main website located at http://www.honda.com. You can find those links on the Contact Page . If you want to learn more about specific Honda divisions, you can click any of the links for those divisions on the contact page. The links take you to the dedicated websites for those specific divisions.
Customer Service Email
In place of a traditional email address or contact form, Honda offers a Twitter page for customer service. Twitter is a fast and easy way to contact Honda customer service.
- Honda Automobiles: @HondaCustSvc
You will need to sign up for a Twitter account before sending a message to customer service via Twitter. Simply visit X and fill in the information in the boxes above the Sign Up for Twitter button. Click the button and complete your sign-up. You will have to verify your email address before sending your message to customer service.
Customers must endure the traditional automated system. After enduring the system, customers will need to press 2 in the event they want to ask questions or voice general concerns. After the first set of options, customers will endure a second set of options. Overall, the process to speak with a customer service agent was rather lengthy. After waiting more than 6 minutes, we finally had the ability to speak with a customer service agent. We asked for information relating to recent recalls on Honda products. The agent explained customers could take their vehicles into the local dealer where in order to correct the recalled items. This information should have been readily available on the website or on the automated system.
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