Contact Health Net Customer Service
Contacting Health Net Customer Service Center
Health Net is a health insurance provider offering health plans to residents of Arizona, California, Oregon and Washington. Plan details vary from state to state, as does contact information. If you want the most up to date contact information for Health Net customer service check the back of your insurance card. You should find a contact phone number and address on your card.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
Phone numbers for Health Net customer service are available for California, Arizona and Oregon/Washington. Most customer service departments are available from 8 a.m. to 8 p.m. local time.
- Arizona Customer Service: 1-800-289-2818
- California Customer Service: 1-800-522-0088
- Oregon/Washington Customer Service: 1-888-802-7001
- Corporate Inquiries: 1-800-291-6911
- Website Technical Support: 1-866-458-1047
If you are looking for the claims mailing address, check the back of your Health Net insurance card. The best address to contact the claims department should be listed. If you want to write to Health Net about coverage, service you’ve been provided or other general topic, you can address the letter to the Health Net corporate office.
Health Net21650 Oxnard St. Woodland Hills, CA 91367
The official website for Health Net is located at https://www.healthnet.com/portal/home.ndo. Customers can log in to access health benefits and claim status using the Log In link at the top of the page. If you have insurance with Health Net and you want to register for online access, click the Register link. Health Net allows customers to shop for health insurance plans, learn more about plans for individuals, families and group plans typically available through an employer. Information is also available about how to choose the best doctor for you.
Customer Service Email
After entering your zip code into the Health Net website you can email customer service for your state using the online contact form. You can enter your zip code by clicking the state name at the top right of the page. A box will appear with a place to enter your zip code.
Customer Service Email Form: https://www.healthnet.com/portal/member/viewCustomSupportForm.ndo
We tried the Health Net Arizona customer service phone number – you must listen to the introduction message before choosing 1 for current members, 2 for providers or 3 if you want more information about Health Net. You can also enter an extension if you know the extension you need. The beginning message and list of options lasts about one minute. We pressed 3 for more information and we were prompted to enter a subscriber ID number. If we are calling for more information before purchasing Health Net we would not have an ID number. After the automated system requested the ID number several times we were given the option to press 0 to speak with a representative. We pressed 0 but the system asked for the ID number again.