Contact Guess Customer Service
Contacting Guess Customer Service Center
Guess is a major name in trending fashion, including clothing and accessories for men, women and children. Guess operates bricks and mortar retail stores across the United States as well as a retail website.Click here to leave a comment about your customer service experience.
Phone Contact Numbers
The Guess customer service team is available for customers from 6 a.m. to 5 p.m. Monday to Friday and 7 a.m. to 4 p.m. Saturday. The customer service department is closed on Sundays though customers can still use the online contact form to ask questions and request more information or support when the customer service department is closed.
- Customer Service: 1-877-444-8377
If you are calling about a specific order it is best to have your account pulled up during the call or have a copy of the packing slip handy. The customer service representative may ask for order information.
The Guess customer service address delivers your communication to the corporate office. The corporate address is not the returns address for online orders. We have included the returns address for your convenience.
Guess, Inc. Attn: Customer Service1444 S. Alameda St. Los Angeles, CA 90021
Guess Returns DepartmentCommerce Returns Door 610610 Freeport Dr. Louisville, KY 40258
To shop Guess online customers can visit the official website at http://shop.guess.com/en/. Guess customer service information can be found on the Customer Service page at https://shop.guess.com/en/CustomerCare/ContactUs/. There is a general contact form, but additional contact options may be available for customers after logging in to their online account if they have placed an order with Guess.
Customer Service Email
The only contact email listed on the Guess customer service page is a general contact form. This form can be used to ask questions about products, shipping, returns and other general topics. If you need assistance with a specific order, log in to your account and click on the order to send an email to the customer service department or find out more about how to contact Guess customer service about the order.
- Online Customer Service: https://shop.guess.com/en/CustomerCare/ContactUs/
Guess customer service is available by phone for order, product and billing information. Customers can receive assistance in English or Spanish. If you press 0 when the list of options begins your call will be immediately transferred to a customer service agent. Our agent, Kara, answered the call in less than 45 seconds. Kara was friendly and welcomed our questions about a few Guess styles, including questions about sizing and fit.
my wife purchased a guess handbag during a recent p&o cruise(october 8th to 20th) on board the ventura, the bag has now developed a fault in the zip area which makes the bag unusable. could you please offer some advice. many thanks.