Contact Google Customer Service

Contacting Google Customer Service Center

Finding information on Google customer service is quite interesting. If you type in the official website for Google, you get the search engine, so how does someone interested in contacting Google find that contact information? Google offers a series of websites or pages with information on the company. It just so happens that those pages include corporate information, including address and contact information.

to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

Finding phone numbers for Google corporate or Google customer service is a bit harder than finding general information like the physical or mailing address. We were able to locate a few phone numbers that customers may find useful.

  • Main Phone Number: 1-650-253-0000
  • Main Fax Number: 1-650-253-0001
  • Google Customer Service: 1-650-623-4000

Mailing Address

The mailing address for Google customer service is one of the easiest means of contact. We were able to locate the mailing address within seconds, while other customer service information is a bit more well hidden.

Google Headquarters
1600 Ampitheatre Parkway
Mountain View, CA 94043

There are other Google mailing addresses based on the country you wish to contact. Google is a global company, so contact addresses are available around the world. For more information on global contact addresses, visit the Google Offices website

Official Website

The official website for the Google is You can also visit and click the About Google link at the bottom of the page to learn more about Google, including customer service information.

Customer Service Email

We have yet to find an email address for Google customer service. This could be because there are multiple departments and websites operated by Google and each would have a different email address. The contact addresses we managed to locate include:

One of the best ways to contact Google customer service is through the Facebook page here: Simply send Google a message and wait for a response. We sent Google a message via Facebook inquiring about the customer service email address. We’ll see how long it takes them to respond.

Our Experience

Google’s customer service line is based in the USA. When we called, we were given a series of options, including extra support online and various numbers to push. By pushing 0, you have the ability to bypass the automated system. When we finally spoke to a Google customer service representative, after a wait of less than one minute, we asked questions pertaining to Google adwords and advertising. The English speaking customer service representative was extremely helpful and polite. Although we did not find an email contact, we sent Google a message through the official Google Facebook page.

Have you called the Google customer service line? Tell us your story.

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547 Comments on “Contact Google Customer Service
  1. I am not happy and donot to pay monthly by direct bebit for my account DGS Pharmatraining. I want to pay annually so can you take the full amount which is £33.00. I’ll cancel the direct debit immediately. This is more complecated and not secure as well as you taking extra payments. so please can you stop. Can you call me to discuss this using tel number 07747734950.

    thanks ghulam

  2. I don’t know what “website” means so I didn’t fillit in. MY GOOGLE PROBLEM IS=google yesterday, 7/16/2012, changed their homepage on my computer, and I have lost the bar that included “favorites”. I NEED the favorites. How do I get it restored to what the google home page looked like before 7/15/2012? I cannot find any help on all the many google pages!!!! HELP ME

  3. I don’t know what “website” means so I didn’t fillit in. MY GOOGLE PROBLEM IS=google yesterday, 7/16/2012, changed their homepage on my computer, and I have lost the bar that included “favorites”. I NEED the favorites. How do I get it restored to what the google home page looked like before 7/15/2012? I cannot find any help on all the many google pages!!!! Why have you not contacted me, dear google?

  4. ID do cliente é 661-979-7808

    My dear;

    The path you gave me the number to four, the rest does not exist or could not figure out, and look this is the least of the problems I’m having with you.

    I confess to be worn, I was three hours this morning doing a campaign graphic of a big promotion I’m doing, from modeling to boring banners AdWords setup and now I see that ALL were excluded, practically have not slept for a campaign that has set given ZERO return and almost cost me a minimum wage as early as 1 month, my numbers are horrible and besides you do not give me the STAND because, I have yet to receive rudeness by the Clerk Bruno;this is the terrible service of Brazil?Anyway i like to be brazilian.

    The greatest of all problems is that google is only prepared to meet those inside the country, is a company that works with technology, do not use online tools or contact PAYING U.S. long distance calls you can contact them, because there is a fixed or mobile phone number without being 0800 which is impossible to speak of Ireland or any or country.

    What ever spent and had 0 (ZERO) return, is nothing close to the feeling of displeasure at being ignored and treated poorly for you, but you still do not know even though I am a grain of sand near the GOOGLE, is that I have a company of Digital Marketing expert and I am doing MUCH NOISE.

    If you do not come in contact with me, I pass OR a way to talk to them NOW, that is not the mail was from my grandmother with weekly returns, I will at all sites since Complain Here to HELL, but that much of Brazil will know that true incompetence and lack of respect for the consumer it will, I’ll take two hours every day to attack you!!

    In the information age tells who dominates the DIGITAL MARKETING, not who has MONEY AND MONOPOLY.

    I like big fight!

    As the bureaucracy is great, I’ll give you until day 25/07/2012, exactly one week to resolve the issue of my campaign by means of contact listed.
    MY CELL PHONE : (353)0877099810
    If not, follow the news.

  5. I think it’s UNBELIEVABLE how easy it is for people to place personal information about other people on google. How can you remove my telephone and personal information from your site?

    • I would like to remove my confidential, personal information from Google’s search results (for example: an image of your handwritten signature, a nude or sexually explicit image or video of you that’s been distributed without your consent)

  6. I have lost the “slider bars” on my google email screen to move the page left/right or up/down. I have a netbook size laptop and need to be able to move the screen in order to see the entire page. How do I get them back? I have checked everything. I cannot even sign out of my email account because I cannot move the screen to get to the “sign out” bar. Thank you for any help you can give me.

  7. Why google set the language of my country /Afghanistan Pushtoo I and most people of my country don’t know Pushto please change it to Dari or Farsi .
    I hate when I can’t see my language in google /Dari or Farsi .


  8. I am shocked and sick to my stomach that my child just turned to and the home page looks to be that of an African American male running track with the back ground scene resembling a watermelon!!!!!!!!!!!!!!!! I am a Scottish American and for me to immediately notice this is evidence of how blatantly racist that scene is!

  9. I am appalled that I opening my home page to Google and it is an interactive game of an African American runner on a watermelon track. I think that it is tacky and distasteful to display such a graphic. It is also racist and demeaning to all African American. What a way to strip our pride…

  10. How do I make a formal complaint about a company that advertises on Google? On July 7, 2012, I was going to purchase ShamWow from their official site, but after I entered my credit card information and saw the cost and the fact that they were trying to force me to buy extra products I did not want, I exited the page and emailed the company telling them that I had purchased the product elsewhere. Yesterday, 8/9/12 they debited my account $66.70 without my authorization and now tell me that I may be liable for return shipping & handling costs! Their official answer is that their web site does not have a Cancel button or a Buy Now button, it simply takes credit information and runs with it, even if the customer changes their mind and believes the transaction was voided on exit. I find that totally unethical and I would like to make a formal complaint not only to Google but to notify potential buyers of this underhanded practice. I’m sure I’m not the first person to get burnt by ShamWow. Please advise.

    • My email hasn’t worked for at least two weeks. I sympathize. About ready to start looking for way to return to snail mail, but am currently “locked out” because I gave too many “wrong answers.” What a total and silly waste of time

      Kontz Bennett

    • My mail stopped on June 28th. I kept trying to find it and went to google gmail hplp. The response was inadequate and most annoying. I have been receiving my mail as KUNN mail from the beginning of my time with gmail. I cannot find KUNN mail on line and I was not notified that it was going to be changed. Your help site was less than helpful, although I did find my email. This was KUNN mail from gmail. Hello!! I like the format and would like to have it back. Can you help.

  11. I have a problem with my email. I don’t know if its the gmail or the persons sending it to me. I am trying to sell something on Craigslist and I get these emails with nothing said on them or I don’t know how to bring it up. I have tried to contact google by phone at multiple sites and no one answers the phone.
    I don’t know who is in charge of customer service but they should be fired. It’s about the most worthless website I have ever seen. Your help section is beyond rediculous.
    I finally got someone by phone that I couldn’t even understand and he want access to my computer which I don’t give to anybody.
    Please shape up or I’m changing to hotmail

  12. Can’t you do better than that tiny US flag on your opening page? You do better than that on any-old day of the week. Come on guys, it’s a US holiday honoring American workers, and workers in general. Find a copy of one of Rivera’s murals if you can’t do any better.

  13. DaBoth hacked. Bought Android and have internet at homeexot any of maccounts,changed cell number 3times,cleared data,and changed passwords and Gmail accts andthey still have control of google and fb.Makes me sick.this has been goingm for wks..

  14. I received an email stating that my email was selected by google and i won money. and all i need to do is give some info to them. Via phil benson. is this real or is it a fraud. please let me know. they gave me a phone number in england to call to confirm.

  15. To
    The Authority,
    Google Team,

    Dear Sir,
    Every things are good when I assess with regard to your service.
    Kindly make direct connection to quick open system of by removing protection verifying code connected to my 35 ending mobile number of Meghalaya. Presently I am residing in Jharkhand and have mobile number 9931191038. I do request you either to remove verifying code system or to register the Number of Jharkhand State. Now I am in problem to open the email Id since you need the code. I have to reinsert the SIM all the time when I need service.Thanks.L.M.Ramajan. Alternet email Id

  16. a small group GDG google developer group is using the google name for their workshop in android application and giving certificate to students
    i think they are using illegal trade mark of google for their profit

    please take action !

    thank you.

  17. I have tried and failed to remove the damned ads on my gmail page,I have opted out from this spam but this is only partly successful.I am seriously irritated that Google feels that they do not wish to be emailed by the riff raff, so their fortifications are both strong and high-but I have news for them,if it isn’t sorted very soon I for one will be an ex Googler,regardless how aloof they are.

  18. These requests to update email accounts dint stop when you have done it, plus.they ask u for private info how do we no they r genuine

  19. I am really disappointed with you. I like my regular google page. I have tried to use your “google chrome” & hate it.
    I have tried & tried to log into my google home page but it keeps saying I need to log in. I have lost my picture on my google home page …. one I took myself & I want it back. I miss seeing it & you can’t have it. If you get rid of my Google home page that I like, I will go to Yahoo or some other home page. Why mess with something people like, are comfortable with, & can work. PLEASE help me get my picture back & help me straighted out my sign in on the home page.

  20. Dear google staff,

    I couldn’t get any google email address to contact you, so I decided to contact you and to inform you that i got an email on behalf of google, which I am sure it is a fake one saying that I got sone award, please be aware of this.

    Republic of Kosovo

  21. I am really disappointed with Google. My Google account was disabled by a small mistake that I put a wrong Birthday date while upgrading. Without any warning they disabled me though I have used Google for past 9 years faxed my original birth certificate to Google fax no mentioned above. After i tried to call google several times but no response.. i have wasted my money. my google will be deleted soon. sucks!!!

    It’s better to change to Hotmail and Yahoo they give a good service to customers. Never wnna be a google customer again..coz it disappointed me a lot…

  22. Google Chrome is a DISASTER!!

    I have lost critical icons such as Windows email.I buy and sell every day on Auctions and NEED contact without switching all mail to Gmail!

    All toolbars need to be reset ( I had half a dozen). I can’t see desktop with contacts like running DVDs and ALL file contents are invisible.

    Applications provided by Chrome are interesting BUT I don’t see how to access them after downloading.

    Chrome is fast but has destroyed my faith in Google!!

  23. don’t call google customer support. there is no live customer support. you call, listen to a long voice mail set of options only to be told that the call didn’t do you any good.

  24. Google is terrible. Was on phone for more than an hour waiting for customer service. You are pigs. You have no customer service because you don’t give two s@#ts about your customers. Shame on Google!

  25. why is google erasing my emails? when I mark a star on my email, that is suppose to save my email,right? when I mark a star and copy the message, my email disappears! Explain why this is happening and how can I get my emails back! I have inportant information is gone! Contact me ASAP.

  26. Though i have produced required documents to google to enable my google account went in vien. dear all, please try to open account in yahoo or hot mail are safe as my experince. google just gave me pain………….

  27. Please remove my name from your search,i do not asked you to publish my name in Google search, immediately remove my name from your Google search.

    My Name: Monaj Sikdar
    Search Item Name: Monaj Sikdar CV

  28. I’d suppose that even after waiting and holding line for over 1 hour, google would actually either suggest that I call back later or provide an option like most tech companies do nowadays and that is that I achedule an appointment for a call instead of just holding for over an hour!

  29. OMG Google sucks. My samsung tablet is tied in with google. I cannot get ahold of them in any way.. disgusted. I just wanted to CANCEL my e-mail account which I have forgotten the username and password. So how the h____ can I put in my username Thank goodness for MSN and their easily accessible accounts. Issues just e-mail. You don’t have to search.. Page after page… Google I will get a tablet that gives me a choice of what service I want to use….

  30. i opened a google account for a google wont let usa stay signed out..more than one person uses this computer.privetic we want. google wont give it to has started to s—. i give google –10 below 0

  31. I just want to express how disappointed I am any time you click over a Google search result link and Google send you wherever it want, nothing to be with what you are trying to view but with some Ad someone else paid . Generally, the second try use to go to the place you want to see.

  32. I am disgusted by the customer service I have received from Google. I could not access my you tube account today because I had forgotten my password. Most sites email you the password to your email account within a few minutes. But I found I had to fill up to five pages of information, some questions I found irrelevant to my problem for example when did I sign up to you tube. All I wanted was my password to be sent to me, but was told by email I would have to PAY for the problem. And as well as all that I was told I would have to wait three days for any of my information to be looked at.

    I use Google alot for my work but I can promise you I will never be using your search engine again if the site can’t even give me back my password!

  33. I sought a telephone number of Google email customer service. I found a number and dialed. It turned out to be an cyber company from India who held out that they were Googles’ agents. They lured me by speaking in hindi language because I am a native of India. Then they demanded money for virus cleaning and other errors afterr scaring me of a crackdown of my computer. When I told them that I am an old retired person and have not used en 10% of the memory of my computer that is still under warranty, they reduced their price. It sounded like a rip off in the name of Google. Shame on Google

    • I do not need my address to be published but I want you to save your name from being misused and save you from exposure of an investigation by law enforcement agencies including Federal Trade Commission for being an accessory to a fraudulent conduct. I was born in India and I know for sure that that region including Pakistan and India has no business conscience. India the land where Hundres of Million people are born on side walks and die on side walks and there is no way these millions of people can vote in that “great democratic society.
      Because they have no address or a home their vote cannot be registered and thus they cannot vote. A travesy for world’s largest population!! Googles Well Wisher: Shamim A. Mirza

  34. I can’t open OUTLOOK EXPRESS or send emails. Google don’t recognize that I no longer have CUBABY8@CFL.RR.COM. I closed the account when I moved to New York from Florida. I want GOOGLE to recognize my new email.

    Even if I remember my password, which I don’t, is no help for me because the account is closed.

    Please, help me to fix this problem. Thank You

  35. I recently purchased the acer google chromebook And love it. I am having a horrible time trying to print my emails to my printer I have been given 20 numbers to calls and no one seems to know what i am calling about or have called the wrong number i have been given the number to acer they tell me they cant help and to hp which is my printer and back and forth I have been on the phone for over 4 hours on 1-14-13. And cant find anyone to help me please have number posted I am going to send the computer back to the co.

  36. i nt able 2 open my gmail account as it’s nt accepting the password which is correct. It’s “showing your browser functionally has been turned off”

  37. I am constantly receiving cell phone messages that says google authenticity failed please can you have that stopped it rings on my cell day and night. Thank you

  38. Yeah – your customer service is for crap! Trying to find an answer to why the latest “forced” update to my android phone has slowed down EVERYTHING on my phone so much and can’t. Nice going google. Maybe you should look at not forcing updates where there were no issues.

  39. Weird how a company that supplies email addresses doesn’t have its own.
    These kind of companies, google, ebay, paypal etc need to realise how much it peeves people when they click on a contact page and much to their surprise it contains absolutely no contact information. What’s the point in having a contact page?!

  40. Total Orwellian practices. Data mining. Turning user information, emails usage etc. Over to government authorities without warrants? What about due process? Of course your company can do as it pleases with your stock shares trading at 800 dollars a pop who are you to care?
    Tracking a cell phones location thru gmail, Google plus and Google search that’s also very very wrong. Had I known what I was getting into with a ” smartphone” I certainly would have been smarter and perhaps gone with apple
    Maybe even apple tracks their users too? This is just too close to Big Brother for my liking thank you very much!!!!!!”

  41. I have tried to list my business several tomes per year, for 3 year with no success. Each time they say they will send a card with an password to post my business listing. After several weeks I get the post card and password which never works. Google does not offer live customer support when you call what they claim is customer support, it is a recording that forces you to choose options that do not apply to my concern. Recently I discovered that google is not a good resource for my business because if it is a repeat customer searching for a specific business, you will only find that business listed on google maps search results a limites number of times before it no longer gives you that specific business listing in your results, forcing the customer to only see results of similar competitors. I am very unhappy that over 500 customers I have had want to offer my business 5 star reviews for our services, but can not offer us a review because all of my business listing requests have never been listed on google.

  42. Every email I attempt to replay to goes back to my inbox, or the oroginal email to which I am replying goes straight to my replay box, rather than what I am sending. Can you help me rectify this challenge?

  43. It is just PATHETIC that a company so big and known such as google doesn’t even have a company/support email for people with comments,questions and concerns to contact them. Most of all the people that need help with something and not able to use a phone at that given time. I find it to be total CRAP.It’s not your company’s fault. It’s GOOGLES. I am posting this comment hoping others probably agree and maybe over time they will find it in them to get an email for people like me and most likely many more!

  44. My Sony Ericsson (Xperia10) Google market Application doesn’t accept my Gmail Account to download Applications on my phone. What will I do to start downloading Applications on my phone?

  45. Slow, slow, uninstall, re install, change plug-ins…I have been a fan of Chrome from the start. Now I am disappointed with this browser. Had to go back to IE, fix this problem, PLEASE!

  46. I am not pleased that you no longer support Outlook calendars via Smart Phones. Outlook is main email standard for most big companies and nearly all governments. And to be frank, far superior than others including Google which is okay, but hotmail and yahoo are more user friendly. I might now move to yahoo or hotmail as the link on the smart phone is critical and for once I am thinking Google is too big and playing big brother and not working for the end user only looking out after their own wallet. It sucks. Google- boo! Bad Google…..Time for me to change my search engine from Chrome as well. Very disgruntled long term Google fan.

  47. I’m beginning to get very disgusted with you! I need help and all I get is the runaround! You’ve gotten so big you think the people who put you where you are are of no consequence! Get some balls and pick up the darn phone! EARN YOUR PAY! I need some help!

  48. Google suck had me on hold for about 1 hour and 30mins and they didn’t even pick up very upset with there service

  49. Sir,
    I deepak kumar, want to state that i have seen so many adds on google regarding part time work on internet for example 1.)GOOGLE AD SENSE ,2.) and many more which claim that we have to do a little work on internet and google pays us good amount for that. I want to know that are they SCAM OR REAL . They work really and is google associated with them or they are using Google name as fake for being famous. Please help me and tell about it. If it is real or authorised by google then i will think about it to work on these kind of home based internet work. THANK YOU
    waiting for your reply:)

    deepak kumar

  50. My phone number is +2348020733050 I want to syndicate my Google mail but it refused to do so why? Please I need urgent solutions.

  51. Today is Easter…. Why doesn’t google have something about Easter on their webpage today? They seem to acknowlege eveything and everyone else on the day of it/or their celebration, why not Easter?

  52. I am having 2nd thoughts about Google…..Their header usually has something to do with what is current that day, but you don’t have anything about Easter. Are you unaware that Easter is today? Maybe next Easter season and forever after that you can make reference to one of the most celebrated events in civilized (and some uncivilized) countries on this earth. Why have you purposely excluded it?

  53. Well, as much as I have supported Google throughout the years, they lost me today, and I have officially switchied to the much disliked Bing. I woke up on Easter morning expecting something awesome on the google page. Instead I got a picture of Cesar Chavez to celebrate his birthday. I understand you probably can’t do religious themes (you did do something special for Christmas though, didn’t you?), but even bing has a beautiful picture of Easter eggs. Google people could not have had a doodle of eggs being dyed or something? It was fun google, and I will truly miss you, but get a life!

  54. Chavez featured on Easter! Google needs to Google Easter for the greatest story ever told. Millions of Googlers and I worship Jesus. How about giving Jesus Christ the featured spot next Easter? I think that would be appropriate.

    You might feature Chavez on May day.

  55. Ihave tried numerously to get something google related staightened-out time and time again. only with total disapiontment you would think they were more efficient???

  56. Hi, nobody loved u guys like I do
    I buy all your products,
    I bought a nexus 7 device that the monitor was not connected properly, I replaced it after a lot of heqdqckes
    And than after a month the speaker got bad, and office depot did not take it, I bought a new one, and now after 4 month it would not rotate anymore and got stuck stuck on rotation position , I don’t know what to do
    Please help

  57. Hi there,

    I have some images on google which were posted from myspace somehow. Can I have those images removed? I’ve deleted my myspace account and don’t want those photos on the google search engine.


  58. Just wanted to mention that the last couple of changes to the gmail page (including the most recent one in composing a letter) in my opinion is different but not necessarily better. Also don’t care for the fact that the changes are eventually forced on you, like it or not. Please don’t get into the habit of changing things just for the sake of change. My main complaint on the composition change is that now if you want to underline or italicize, etc. it now requires an extra step to get there. That’s not really progress. Thanks.

  59. I have been using Google-Voice for a few years now, and when I use it to communicate with someone–I’m still being shocked by these people saying they have never heard of Google-voice. I would like to concentrate on promoting Google-voice and get paid for my efforts. Is this possible for me? I am causally promoting Google-voice currently. Promotions and publicity are specialties of mine. Let me know.

  60. I’m really getting annoyed at the constant emails that I’m getting from Google. I tried to do it, but still getting mail.

  61. I am totally frustrated at your non ability to assist your customers by phone. I have been locked out of my domain for weeks now and have been given the go around over and over. Even when I speak to someone and obtain another number, that line rings and there is another apology of why you cannot seem to get me.

  62. I have been a google member for 1 hour and can’t get anyone to assist me; I have been given a wrong number by one tech support person and disconnected while awaiting for someone at another number.. Google is impossible to reach and I will not use it again as a search engine. I am merely trying to apply for a job and apparently I typed in my password wrong so I was told it would be sent to my email in 5 minutes which did not happen and I can’t reach anyone for help. This is disgusting.

  63. I do not appreciate google forcing me to put personal information if i want to access my account. Please stop, if I didn’t want to put it in the first six times, why would i want to on the seventh attempt? This regular occurrence is going to force me to close my account.

  64. i think you should open a platform for idea intake from innovators and also offer incentives as well as evaluation for the proposed idea.this will motivate young entrepreneurs as well as improve your competitiveness in the current market.

  65. I am grateful to Google for the ability it gives me to read and search other languages. Thank you for all you have done for me. Not to mention free texting, and MANY other free apps. BTW, I noticed most of the above complaints were user error, esp. the password complaints. 🙂 Thanks agin, guys!

  66. I have always been a big fan of Google and your products! I thank you for what you have done to make the world a more intelligent and accessible place! I was also intrigued by the news that you are sending up “balloons”‘ to assist the folks in remote corners of the globe, to get connected. My personal issue, is the horrible connection I get, right here in the US! I have no cable and my ISP is horrible. It is considered to be “high speed” broadband, but dial up seems quicker!

    At any rate, I wish there was a way to improve MY connection, at a reasonable cost and with some needed dependability and reliability.

    Thanks for listening.

    Jef E
    Coaldale, CO

    • Hey were you able to fix your problem with google because i have the same problem i can’t download any apps because it doesn’t let me log in to the play store!

  67. Well you lost me ounce, but I missed youtube. I thought “how bad can it be, it’s just a search engine?” Tell ME what YOU think. Forced again to create accnt to get to YT. Forced to give my # to create accnt. Seven failed attempts later, I learned some carriers don’t except google txt. Mine. I’ve chosen not to have vcmail at this time for no business of ours. In such an event it is suggested I use another #. I don’t have one. Now what? What if I didn’t have a cell to begin with? What say you GOOGLE? No YT access? I was forced to bother friends/family. Reluctantly I was permitted a number. Only to be denied because they held accounts with said #. Two days later I got another, it wasn’t mine though. Isn’t that the very thing all this BS was supposed to prevent? Here’s the kicker, I’m in, it’s YT time! I try to create my channel, I cannot, and still can’t. Every time I try the page freezes. I have no recourse. You people own the free world, yet provide no customer service. None, to suggest otherwise is a farce. You want permission to access my personal email addresses but I can’t talk to a person. I can’t even get an email addy. Do you recognize what a “cluster” you’ve created. BTW nobody wants G+, you know this. Stop presenting it as some wonderful bonus. It’s “Google Globbed” on to everything and you can’t even give it away. You are loosing loyalty left and right, and you’re so big it doesn’t even matter. Lemmings they are a plenty. I however small am taking a stand. I’ve had better customer service at Walmart. MSN and I have just become exclusive.

  68. Hi Google,

    Like many American’s I’m appalled at the amount of domestic spying occurring in the US. While we all value safety, I think we can also agree that privacy and liberty are important aspects of a functioning democracy. These principles have been badly subverted in trying to reduce the chance of low probability events occurring.

    I’m aware of Google’s recent efforts in this area, especially in trying to fight the ‘gag order’ that accompanies the hundreds of National Security Letters Google receives each year. Google should be congratulated for this. However even if Google wins a victory in this regard, it does nothing to address the large amounts of data that are examined and sometimes stored as they cross communications networks.

    Unfortunately, the degree and depth of spying is so large, so much corporate money is involved in the programs, and the political will to address the problem so weak, that the prospects for reform are small. So the only way to regain some privacy is to disconnect from electronics as much as possible, and become anonymous whenever practical.

    Accordingly, I’ve begun closing many online accounts, including my GMail account and I’ve switched to DuckDuckGo as my preferred search engine. Yes, I know the government can still see this, but at least I’m not tracked by Google or Yahoo. It’s not practical to completely disconnect, but I’ll be doing what I can.

    It’s a shame really. I think US business will be significantly hurt in the coming years, especially in the cloud sector as other countries move to localize equipment within their borders. We’re almost certain to see the Internet balkanized. And companies like Google will probably be affected as more users become aware of how badly their privacy has been invaded.

    No need to respond. I just wanted you to know why I left Google.

  69. You are crap. Cannot find a phone number for human support and can’t access internet because my I pad has been closed down due to error. Now have no communication to others and no support from you. Can’t ask others for help because iPad closed down so no way forward! Need immediate access to my emails to enable me to travel soon…info sent via email I have no access to. Bring back tickets, post and telephone calls!

    Contact me Now!

    Karyn Inglis.

  70. I want to use the gmail service – nothing else. You are constantly trying to force me into “google+”, something I dont want at all. Now its almost impossible to log out from my mail account – you direct me to google+ everytime! Do I have to change – to microsoft?
    Its also impossible to get in contact with you, and when I ask questions – you try to bill me for answering what any normal company would answer for free. Your behaviour is outrageous!

  71. I’m very unhappy with your service , I have payed over $200.00 for advertising on google I have not see or , can not find my business on your site . But the money goes just as fast as I put more money . I haven’t gotten any jobs from it . So you tell me how you like sucking small business dry , and sleep at night ? I need an answer from some one . My business is Tiki Tee’s Printing in Jacksonville Florida .

  72. I am very disappointed in the amount of tim it has taken me to find my account, and then my account is still not found. I really do not like the recovery selection, it is not helpful.

  73. I’m really upset that home page is going out. That is really a bad move as far as I am concerned. I still have google email but I want to go back to my google page. I now have to go to YAHOO which I hate and it’s not the same. Shame on you to delete this site.


  74. your service becomes too big and unweildy its not customer friendly
    at all I hope your competition is paying attention eg too many processes for a simple question with no human contact one is refferred back to the web only to see a sea of info and by the time you get to the bottom you forget what is at the top

  75. When companies get to large, it is better to have different administration,staffing the proper personnel is a very difficult thing, when a supervisor or manager depend too much on their staff for making decisions, things often go wrong and who get the blame? the CEO

  76. 1. How do you think Google’s expected dominance of the online display advertising market will affect marketers who already use the Internet for marketing communications? Will its push into this market attract any marketers who aren’t currently using online marketing messages?

    Honestly I believe that people who do not rely or understand how to access advertising through Google will not benefit very much. I think Google should find a way to explain how Google works. For example can someone use Microsoft works if they were not given a tutorial? People can tinker with it and find things out on their own, but they won’t be able to use the program to its full potential.

    2. Do you think Google is investing enough in efforts to measure the effectiveness of online display ads? Are you ever influenced by these ads?

    Here is a good example that relates to the question. I am currently looking for a new guitar. I goggled musicians friend and explored the website to find a guitar in what I felt was a decent price range for what I want and my playing style. I am grateful to understand and know through experience what I was looking for. A lot of people might not be able to do that. I already had an idea about what I was looking for in a guitar and knew what would be appropriate to my needs. I was able to find general information about the guitar and what it looked like. This is a display add. What the display add could not tell me is what type of music this guitar is used for, and what it really sounded like. To a person that didn’t have much knowledge they might not know and be hesitant on making the purchase until they see and hear the guitar in person. I do understand that Google also has video. Why not have links set up on the page that can have relevant videos. Google could have a credible critic play the guitar. While playing it they could talk and show what they like and didn’t like about it. I was able to go on YouTube and hear the guitar and listen to people talk about it. Then again This was just normal peoples opinions and not facts. Other than that Google is great. The Company is headed in the right direction. I am currently going to school for associates degree through Everest University and came upon these two questions.

  77. Google sucks. I just got suckered out of $10 for a purchase I neither want nor need in a format that is absolutely not what I was looking for. I hate Google.

  78. I need to contact customer service for a refund for a purchase I did not knowingly make but I cannot find any English phone numbers!!!!!

  79. I am disgusted that I cannot find a local phone number to request a refund to my account for a purchase I did not make

  80. I don’t like Microsoft, I am beginning to hate Google (no customer support) so back to good old yahoo. You all need to shape up or you are going to lose your edge and market share.

  81. Goggle phone services is used for white collar criminals since is not easy to track down their goggle phone numbers, they never stop the harassment I got several text messages from a goggle number 224-3660694 the guy was trying to buy my pick up truck F250 without showing his face he pretended to pay trough pay pal account and get the keys before the transaction could properly posted, is hard to find where this guys are located because the goggle services.

  82. I just spent 1 hour coming up with a very important letter and as I was finishing Google Chrome shut down my email because of inactivity and asked me to take a survey about their service. IT IS CRAPPY SERVICE! This is the second time I have had this happen and I am now going to shop around for another server.

  83. I just upgraded to a s4 and I seriously think I may have to send it back bc of this. I have over 20 clients all over central LA and I have made my apple friends drool when I showed them how I could use my saved map from my computer to instantly get directions from my phone. Also being in a city I always check for alternates bc sometimes the streets are faster and sometimes their not. Google how could you do this to me you were always more accurate than my cars navigation and so much easier to use seriously I can’t believe you have left this pitiful update on since July and have not provided an option to go back to the maps we all love and rely so heavily on!

  84. Getting in touch with customer service at Google is very depressing. I called the so-call customer service number and was put on hold for 2 hours. No one came to the phone. I had to hang up.

  85. I don’t understand why it is so hard toget a live Person to help you on your Business Account. I would love someone to reach out to me to help get this account fixed

  86. Your Google home page is offensive and I am not quite sure of what you’re implying. IF it is your attempt to recognize Black History month please know these next 30 days are about empowerment, recognition of our accomplishments, and our contributions to society at large – it is NOT about freeing slaves. While we are indebted to Mrs. Tubman, surely you must know that in 2014 African Americans have advanced so much further than looking for the Northern star!

  87. I think that I stayed on hold today for 4 hours and 22 minutes waiting for customer service to answer and never having had a person help me is sad and ridiculous. I need help with a few option Google offers like directions and maps that are incorrect to my place of business and would like to know what steps to go about having things corrected. please email me if you can help. Thanks

  88. if there is a more complicated customer service system I have yet to find it. Google makes it so difficult when one of your customers , & in this case one of my holding Co. in 04 purchased 10.000 shares thru Morgan Stanley at your I P O I think in September, can’t seem to find the right # to call. this involves a question about an activity on my music account. we will allow a reasonable amount of time for you to respond to this e-mail. thank you for your consideration with this matter.

  89. I am so fed up with all of these stupid pop up adds and surveys. There was a time when I could find what I was looking for. Now most of my time is spent trying to get these obnoxious adds out of the way. I have come to hate having google chrome as my browser. I just may have to fix that, if this doesn’t stop. It’s horrible and in the way. Find a way to not annoy so many people, won’t you?

  90. Worst experience ever!! I tried for three days to reach a LIVE PERSON and it was impossible. I kept dialing the main number and tried every option – nothing. The option that said “customer service” had NO customer service. I also dialed 10 variations of the main number and got only message machines. No requests to call me back were honored.

  91. im tired of getting sales calls from google I get them atleast four times a day for google maps plus im a business man I don’t have time for your calls stop calling ps im turning this problem over to my atorney

  92. I have been trying to recover my Google/g-mail password with no luck. I have been on your web site and I can not remember the dates I started my accounts. About the only question I can answer is my fathers middle name. Need assistance please help.

    P.S. It would be nice just to talk to someone on the phone.

  93. I don’t think I’ve ever been so angry in my life! Obviously, you don’t WANT customers to be able to contact you!! OBVIOUSLY!! I have called two of the “best” numbers at the same time. On one, I have now been on hold for Three hours and 15 minutes!! Did you get that?? OVER THREE HOURS!! After a long time, I called a second number with my cell phone, which has now been waiting One hour and 16 minutes!! Do you think I’m making this up? I’m taking pictures of the phones, showing the time that has passed to prove it! The least you could do is stop having some idiot keep saying that all representatives are busy assisting other customers, and that my call is important to you and you appreciate my patience!! Bull!! What, you have one representative??? This is what I’m going to do. I’m going to hang up, and go to the recommended site on Facebook, and tell everyone their in very definite specifics, what I have just experienced when I have experienced a serious breach of security on my account. Does Google care? Obviously not, so I will let everyone else know. , I will cancel all of my Google accounts, which are many, by the way, and never do business with Google again. I guarantee you that I will also find a way to speak with the CEO of Google. You people should not be allowed to be in business if this is the way you treat your customers!

  94. The new Google maps is TERRIBLE. Does not list your destinations by A,B,C, etc. For those of us who use it daily in their sales business to map out stops it is not user friendly. Does not allow as many destinations as previously allowed.

  95. I recently bought an S4 when i tried logging in the play store it wouldn’t let me it said “Can’t establish a reliable connection to server.” because i guess my android may not be provisioned for data services! i don’t get that i have Wi-Fi at home at school and work. I already called my cell phone company and they couldn’t help i called the Samsung company and they couldn’t either, both told me that it must be Google and i should call you guys. I called and there’s no option to talk to someone about my problem!!!!!

  96. Dear Google,
    I received a letter from PWC in September of 2013 regarding an AdSense account (1998798731) in the amount of 95.52. The last login date was 04/26/2009. I signed and returned the letter however I have not received a refund. The letter states that it would take 2 to 4 weeks to process. Today is 02/28/2014 which means it has been five months since I signed and returned the PWC paperwork. I am requesting the amount of $95.52 to be paid to me ASAP.


  97. My experience has always been the same. No help at all I wish I didn’t have to have a account with you but on my android phone unfortunately I do.

  98. I think it’s absolutely ridiculous that Google does not maintain a one address (email address, that is) link where people can email whatever issues they are having with Google services (e.g., Gmail) and get a response. Google claims to be able to do everything else, and God knows they make enough money doing it. I am seriously considering switching to another email provider–one that actually takes an interest in helping its customers.

  99. Hay a warning just popped up on my screen it said I did something against your policies ? Maybe you could be less vague send me an email tell me what ya think I did wrong and I won’t do it again… But don’t make me guess.

  100. Contacting google supoort is frustrating, when you do finally get them they are tards and tell u they need to accelerste your case meaning pass the buck.

  101. dear sir,please note that, i am facing a problem in my gmail account.i am not able to compose,forward or reply the mail.Kindly resolve the same .

  102. This is HORRIBLE!!!! I was told by AT&T to contact Goggle to fix my cell phone account issues. All I get are recordings. May I please have a phone # with some actual personal help? They said you were a great company but this is SO FRUSTRATING! Thanks

  103. Not very happy. Ive been trying to access my google account to use pay pal someones changed pass word do not get cell phone signal here to get pass word to change the password again help please

  104. Please remove me from your telemarketing call list. I am getting 2 to 4 calls daily asking me to update my Google listing. I do not appreciate getting recorded phone calls at 5:30 A.M. or late at night. And I do not wish to update my listing so even more people can call and bother me.

    Please contact me via email to receive the phone numbers that are to be blocked / removed from your annoying telemarketing.

    Thank you.

    S. B.

  105. This site is rotten. No time when call do you ever, ever git a live body when you push the that you want customer service. I need with a phone I just purchased, but I find that customer service on the phone is just a round robin. Even if you push and of the other suggest phone tree numbers do you get any help. All automated, no live person to speak to to get your problem solved. Please get a live body to help. Automation does not help.

  106. Google employees must have homo sapienophobia. They steadfastly refuse to help customers
    over the phone and take the lazy , ineffectual , approach of sending out links…that don’t help.

  107. Reading all these comments on how bad your customer service was depressing because I was hoping for some help. I decided to change my password and that was a big mistake cus the new password I used didn’t work so now I can’t get into my account or use my email address on many other sites. I went through your so called help forum and was suppose to get some code via SMS message that I never received, and every other way you gave me to reset it, but nothing has worked so I guess I’m just screwed unless I can find someone that can help so would someone please help me

  108. i am having trouble signing into my e-mail. it tells me I have changed my password. when I go to reset my password it won’t reset. I am having trouble contacting support

  109. I am sick to death with the blasted popups from “Online Browsing Advertising in my face constantly, I have blocked, Opted out, and stopped 3rd part popups and nothing stops that miserable POPUP. I can’t even do anything on my computer without that popup hitting me in the face constantly, I hate it, how do I get rid of it and also those little boxes constantly popping up, it messes my work online constantly when I’m trying to concentrate. I know you depend on advertising but put them someplace else rather then in a irritating miserable way.

  110. Google Kids; I totally understand the security thing. Kind of keep in mind the MAJORITY of people now are over 65, WE DO NOT FOR THE MOST PART OWN SMART PHONES!!! You cannot TEXT me a code.
    Kindly come up with another way of doing this.


  112. I have been waiting (thank goodness I used my land line)for over 2 hours for customer service. I am still waiting. My call is VERY important and cannot get through to anyone.HELP!

  113. I have been waiting (thank goodness I used my land line)for over 2 hours for customer service. I am still waiting. My call is VERY important and cannot get through to anyone.HELP! I started my phone call at 10:10 cdt and it is now almost 1pm. How long do I have to wait for them to pick up their phone?

  114. Needed to speak with some one and was on hold for over an hour. Terrible for small business problems and people cant navigate complicated on line help. My small business losing money because of it.

  115. I finally got customer service and a recording that said, “Thank you for your patience. Someone will be with you in a moment.” I am 100% disabled. My hand slipped and I disconnected myself by hitting the wrong button. This treatment is disgraceful.

  116. I keep getting that I am entering the wrong password for my google account I tried there recovery it gave me a few questions to answer and then a colored little ball came then nothing I got no response I am looking for a phone number I can contact them at HELP!!!!!!

  117. OnLine to Google 060514 –Has google gotten so big that it dictates to its customers? does google patner with the government to share information? does Google track my computer address? Why is there not a Google Email address to customer service as other search engines? If my privacy is invaded in anyway, if Google gives my info to any advertiser, share any of my info of any sort, I WANT TO KNOW!!! Thank You

    kenneth e. aldhizer


  118. “Awaiting moderation??” Please. What does that mean in standard English, not in what I can only assume is “google-speak?”

  119. How does this “customer service system” work? Do you reply to me, or am I replying to myself? It does seem to me that your customer service is organized to be totally unresponsive. How do you answer my question? On the telephone, someplace on the computer, or how, please? Where do I look for a response?

  120. I need help, there’s no way to contact via e-maill to service or costumer service.
    I need help! Please, sombody?

  121. Hi! I was writing a mail and the mail desapppeared in front of my eyes. Is not the first time, I want to make a complain. please ask for an ID, when you make your report or something.
    Veronica Lopez

  122. I have been unable to use Google for the past 24 hours. Is there a problem? When can resolution be expected?

  123. I am trying to find out, if the following, is a legitimate Email from Google:

    “Google Incorporation
    Jun 24 at 1:13 PM
    Dear Google User,

    You have been selected as a winner for using Google services. Find attached email with more details.

    Matt Brittin.
    CEO Google UK.
    ©2014 Google Incorporation ®

    Google Official Winner Copy
    Download View

    Reply, Reply All or Forward | More”

    I would like to know if it is ok to download it or simply delete it.


    Andrew Davis

  124. I have been trying to contact you. You Google Search site is cute but you are not displaying a German flag. Please check and place the correct Germany flag.


  125. I’m not a fast typist either make the process of getting a google account easier or I just don’t need one that badly

  126. why do you make it so goddamned hard to contact you with email?

    I just wanted the art department and whoever to know what a great job they did on the 4th of july google logo. I always look at your fancy logos and many times I have wanted to congratulate you. Whey don’t you have a like button or a feedback box so the artists and computer people who design this can get the feedback from the people who receive this. They ought to know their efforts are appreciated. I also liked thanksgiving last year. Put in a feedback loop of some kind so everyone out there using this can express their appreciation or lack thereof. Don’t be afraid usually the stuff is entertaining and creative.

  127. In my opinion, Google’s decision not to allow advertising from companies manufacturing, selling or accessorizing legal weapons is an uneducated decision. America has a constitutional amendment which allows law abiding citizens to own firearms, and the vast majority are careful sportsmen / sportswoman.
    Your move is an insult to the 100 million people who can no longer get products and information from you. If these 100 million were not good citizens, imagine the havoc we would have on a daily basis.
    I hope you will reconsider your decision, and until then, I will no longer use any Google service.
    Robert Hamilton

  128. I was advised to download to play pureplay poker on. Have always used IE and then PP told me they were not compatible with IE. I have been unable to use google and I am elderly, alone and not smart about pc’s. Will you please help me? I have google chrome, is that the problem? Please send me instructions in simple language.I am 84. Thank you.

  129. I have been waiting for over 2hours to get tech support on the phone and am still waiting, I can get thru on my email, because you won’t accept my password and there isn’t a direct way to contact google. I certainly don’t think much of a company that advertises one thing and does not follow thru, being on the phone line over two hours is nothing but an embarrassment to any company. No wonder when we have a problem with you it is so difficult to contact you, and now I believe you do this deliberately. If I knew how to have my email switched I would. Over two hours on hold on the phone being reminded how appreciated we are is a slap in the face to god customer service. I wish you could be sued for false advertising and total disrespect for the customer .

  130. I tried your customer support number, three different times, and never got out of the “HOLD” status! These holds lasted up to and longer than two hours! I just what to know how I can print from google chrome. I have no issues printing for IE or Firefox from the same computer.

  131. I am unable to get into my email account and the back up gmail account on address is not working for verification. I call the Google CSR number and after 3.5 hours on hold I had to hang up. Very frustrating.

  132. why is it that when you type a frase in on search it splits it up in words search is worthless anymore a person cant use it

  133. I HAVE BEEN TRYING to set my password, But no matter how many times I try, it just doesn’t open, excuse me, after I give up then for some unknown reason, I’m in??? Really!!!
    Cuz it Really feels like someone is effen with me, it happens every single time, EveryTime!!!
    I’m so fudmuckin fed up!, Somebody HELPME, PLEASE,,!!!

  134. Email issues. And not with sending – with who Google was saying it was going to or coming from!

    Suddenly – now when I try to send a message from GMAIL – it has the wrong name associate with the email address. No way to correct that I can find. Tried and Tried… then thought of getting assistnace. yeah… epic fail.

    Got a message back from someone and suddenly they have a TOTALLY DIFFERENT NAME! Yeah… Tired and Tried to find assistance. Epic Fail.

    Google – you want to control… at least let us let you know that the “control” strings are wrong.

  135. I am a user of Quick Office Pro. You updated the App and now ALL of my files that are in the old App I cannot move to the new App unless i e-mail them to myself and then create the folder it was in in the old app to the new app. this is RIDICULOUS!!! Why would you update an app and then make it so difficult to move all the files to the new app. I expect MORE from Google!!!! Please provide a way for me to move my 100 0r so files from the old app to the new app without having to move mountains!!!

    Thank you,
    Kurt Swartz

  136. I have always thought GOOGLE was a up standing service until this past week, I received a email from GOOGLE MAIL AWARDS tell me I had been selected along with 9 other people to win the award. I truely believied them even my husband did and he NEVER trusts any of those awards winnings,he thinks they are all scams, Well I guess they are. I was told to give name,age,address,and they would wire the award money to my bank account. I did give them a bank routing # but account did not have but a very small amount in it. Than they wanted me to set up a off shore Bank account with the Yorkshire Bank in London where all this was taking place anyway with the amount of one thousand pounds,Well of course I did not, but now I will have to go back to my bank and close out the account. I guess I really learned a lesson NOT TO TRUST ANY AWARDS ON THE INTERNET EVEN IF ITS GOOGLE one that I have used foe a LOT of YEARS. I am a older person and do live on a budget. You had Better put a stop to this kind of scamming unles YOU are IN ON IT.

  137. Hi Today your your website is very slow…gmail account opening also slow please check your server do to something quickly…

  138. Very dissatisfied with customer service over a small $5 charge for continued storage. I explained that I did not have my credit card with my and am traveling. I will have the card when I return in 10 days. They threatened me to destroy my files, even after I offered to mail them a paper check or cash. Their answers are always the same, must be computer generated. No luck getting a real person on the phone.

  139. Sorry for the errors. I have MS and i’m not quite up to my usual self. Thank you, Melissa Craig
    (still on hold)7:06. p.m.

  140. One of my Gmail accounts has been hacked. The person that has hacked the account contacted me on my cellphone number, knew my name and proceeded to tell me all about myself. Google has done nothing about it.

    It happened on Wednesday, August 21, 2014.

    Upon contacting the police here in Maryland their response was (1) ask the person [who identified him or herself as Chris] to stop texting me and (2) unless they threaten me there was nothing Montgomery County Police could or would do.

    In a panic I opted to change my number. I have had my new number for 1 week. I will retell my story online as often as I can until someone from Google understands the severity of the situation and decides to either close initial account I have tried to fill out their near impossible security questionnaire about or contact me at the alternative email account with real alternatives.

    Whomever has control of the account is now aware of the account that I have included in this comment, naturally Google could care less. While I am not included my first name to by me some time, I am including details that are 100% true.

    I’ve filled out the security questionnaire to regain access to my account and can only conclude the person now controlling my gmail account has changed my answers. I have had the account for years, more than 6. I have no I idea when I opened it and Google online customer service could care less. I’ve contacted the Better Business Bureau and no one from The BBB or Google bothered has contacted me to date.

    The person that has begun to harass me, may very well attempt to kill me and no one will care especially Google who could have been my first line of defense by honestly looking into who has control of my gmail account.

    The only thing I have that can prove it’s my account are countless emails (over 1000) from the previous link I had set up between my home PC and Gmail but hey I guess that doesn’t count for anything since I can’t tell Google the exact Month, Day and Year I opened up that particular Gmail account.

    Had I known that in 2014, my account would be hacked and I would feel threatened and my local police department wouldn’t help me unless my door was being kicked in and a gun held to my head – I never would have trusted Gmail with any of my personal information.

  141. You guys recently changed the way you sign in and out of google crome. I don’t like the changes! Because, once you sign in to the “crome”, you leave your account info. open to the public! Why did you do this? It seems a little unfair. I’m not going to use crome for nothing now! Please put it back to the way it was. Thank you

  142. Google sucks. I really hate them!!!!!!!!!! Yesterday, we were informed that gmail had been hacked and that we should change out password. I changed it on my desktop, but when I attempted to change it on my android phone, I could not . I havae been trying to get in touch with google because I need someone to walk me through it but I can’t youu and now I am not getting mmy emails on my phone. You really suck.

  143. If you search ‘suicide’ on google you come up with ‘Suicide Methods’ on wikipedia as a link to the page ‘suicide’. I suggest that this page be removed from google altogether, as it clearly cites references to harmful material and information-Such as that available via Another site which is featured on google. I suggest that such pages are blocked via google if not removed from searches. The page ‘Suicide methods’ Wikipedia has had 80,000 views in the last 30 days. Sites such as Angelfire ‘Painless self-euthanization’ are also questionable. Please forward this to the highest relevant authority.

    Thanks for your time,


  144. dnyaneshwar polji.konadi-korgao-pedne-goa indioa 403512 .reply by sending post letter only to polji address.and not grtting your address full with phone or emails of google to send various of google not working or answering properly in first search engine or incomplte address phone giving.e.g bad postmaster of our korgao pramod korgaonkar and bad increasing population in world in my house you kill reduce directly by your own try efforts.home family members daily persecute losts me in houseandall peoples poolice ,govt looks bad faced to disfavour me.due to bad above post staff no mlm business money orders coming me in post and he made strict with e.m.o and he maybe throwiong our letters out of post box and letters too not coming me now and daiy scolds in post to me.all nude vidios,sex tubes are cheating with ansked girls .nude scene .keep reporting ,deleting click to ALL nude vidisos .even reporting same bad anasked girls,actresses or scene coming and you not listening responding to our reported messages.and again made strict for me only by cacelling tube from net .once only you showed required typed real liove general girl like krushnabai in surbanwada-pedne-goa residing near nandi cine theatre and then such girls not came on vidiosed.or much google history coming unwanted.or nuthing finding goog asked in google bus conductors in goa kill dismiss or its front right breaks the bad conductors uses and you or they made trimax named bad strict machine type ticket and no body listen our any complain or replies to complain since all where you made borned such bad peoples only

  145. I can not get into my google account i can’t access my old telephone number, are i can’t access my old email address

  146. I was on hold for 1 hour and 55 minutes with the main office number. Now I am attempting to get someone on the phone at the “customer service number.” I lasted 18 minutes and couldn’t take it anymore.

  147. Your search engine sucks!!!! It keeps causing my games to freeze and I keep losing hundreds of free game requests a day!!!!!!!

  148. Hi. I would like to comment on the person I spoke to earlier today on the phone, he introduce himself as ‘Peter’. I received a very unpleasant attitude from him. He did not answer my question and keep interrupt me when I was telling him my problem. This is the worse scenario I encounter with Google. I asked for a refund when i did not received any of the item I purchased from Google Playstore. We spoke for more than 45 minutes and yet my problem still did not resolved. The only solution he gave me was to contact the developer myself and he told me that he need to end the conversation now because he is not getting to somewhere. Google is a very well-known organization in the world, this kind of rude attitude staff i believe no one can be tolerant. Right now, I’m afraid of speaking to any of the Google staff, they don’t used to be so friendly anymore. I don’t need any reply from Google but please gave a proper training to the guy because his attitude can ruin the reputation of Google. Thank you

  149. Google has the absolute worst customer service ever. We have called and let the phone ring for 7 hours. No one answers. That is ridiculous. The message says the usual customer service message. Please wait for the next available agent who will be with you shortly. We appreciate you waiting. You are important to us. What a crock!!!

  150. this is the second time in a week that someone has used my debit card to purchase google apps. i own an i phone which doesn’t take your apps.
    i called last week when the first time it happened and the gentlemen said he could not help me see which account used my card.
    it has now happened again.
    i need to know how we can get this credited

  151. OMG. I set up a google voice account and need help switching the number from a landline to a cell phone. Based on these comments, I think I’m screwed. Anyone have any suggestions? Wish I had researched google more before signing onto their services. Yikes. Live and learn.

  152. Hi. I forgot my google accounts password so contacted the company through automated answering. I was given a six # password that immediately did not work. Tried twice more with the same result. I hate jumping through hoops and would like to speak to a human being and bypass the frustration.

  153. I recently installed Google chrome and now I have a lot of pop ups. WORST MISTAKE OF MY COMPUTERS LIFE!!! Why are you letting this happen! This really irritates me and makes me realize how bad Google really is.

  154. I wish I had read all of these comments prior to opening my g-mail account. It seems like you guys aren’t listening to your customers. I guess I should not expect you to care what I had to say.

    Anyway, my gmail account will be closed shortly and I certainly WILL NOT get involved with anything Google in the future. Good luck staying in business.

  155. Why is Goole just taking money out of my mothers bank account? I would appreciate if someone will email me with a REAL contact number.

  156. I loaded a Google play card that has never ever been used. It’s balance was $25.00 I haven’t purchased anything. I tried today and found my balance to be $0.0. I called customer service and only got a voice recording. Someone needs to contact me asap Are you working to take my money.

  157. Hello.
    google services nice.
    different arrangements should be made to the search engine.
    such as video calls.
    image search engine (photos, pictures, web cam) as.
    Making a call can only be achieved through pictures.
    Search button can be used more effectively.
    I can give you a lot of ideas.
    good work.

  158. google the main menu.
    “Do you mind” what is.
    can be added.
    allows users innovating ideas.
    Share your own ideas in the main menu.
    Ensure that honoring people.
    They offer you more ideas.

  159. means new ideas.
    innovation means.
    people love the new.
    means new ideas.
    Means the continuity of the company.
    means new ideas.
    differancy you mean.

  160. I have let google in ever place in my world, personal and business. Largely because they have remain one of the few companies who have stooped so low to start using my personal info for their own gain. This has all changed and for two weeks now I am getting marketing calls on the only phone I have, interrupting my work place and personal life. If it isn’t corrected, and I expect an apology because I feel quite violated after so much trust!! I DO know where to post and tweet all this for full exposure! SAD after so much trust!! Eric

  161. I received an email from Google that I have won ‘The-Google-Award-2015. It is from the UK and claims I won 750,000 pounds sterling.

    I am sure it is a scam but because the logo looks official, I wanted to check the validity.

    Can you help?

    Thank you,

  162. VERY disappointed with the upgrade which includes the generic little guy in the tool bar. I use Google Chrome at work and for personal use but this little toolbar thing that I CANNOT remove is pointless. When I tried to remove it I lost every bookmark I had. Seriously? How is this user friendly? I will be deleting Chrome from my work computer and will go back to Internet Explorer if I have to and am discussing removal of Google from my personal use with my husband. I understand everything being linked to create easier browsing or whatever, but what about us that DO NOT WANT THAT. Shouldn’t we get a vote? For such a large company you would think you had more of a grasp on your users.

  163. There was no live person to talk to. It took me 1/2 hour to find the google phone number and then just to find out there is no LIVE SUPPORT.

  164. Help I have tried to get my mail in Outlook it seems to be Blocked I try going through the settings to unblock it that didn’t work so can you just unblock me I am a trucker in Canada On and PQ provinces it says I been stop to prevent a hacker but I am the one trying to get at my mail and being stopped what can I do to bring back my mail to outlook box cant even send or receive mail

  165. I dont understand why the notice on my email comes up saying i am out of storage.and asking me to it from google or scam.I cleared most of my emails

  166. I can’t get into gmail account because I used it with my phone and authenticate app. Old phone is lost and I am unable to use alternative email option. Please help

  167. Someone changed ALL info on my gmail acct. haven.t been able to contact Google. Phone just keeps sending t web, which doesn’t.t allow me to solve my problem. Totally locked out.

    Worst customer svc ever. Can.t even find an email address for them.

  168. you’re taking Google Talk away from me because my phone is got it downloaded in it when they purchase it from Verizon I cannot delete it out and is part of the phone system on my android phone so if you take it out there’s no way to get in touch with my boss or anything else quickly do not take Google Talk away

  169. you’re taking Google Talk away from me because my phone is got it downloaded in it when they purchase it from Verizon I cannot delete it out and is part of the phone system on my android phone so if you take it out there’s no way to get in touch with my boss or anything else quickly do not take Google Talk away

  170. I am truly sick of google. I have tied to get help several times.Nothing
    works. I think I’ll just use other companies from now on. Yahoo is pretty
    good; so is Duckduck. Or maybe Bing… Well so long-

  171. Google suspended our account due to the expiration date on the credit card. Most companies will ask for updated information before not accepting a card. I have fixed it, but still don’t know when the company will have email. There is no way I can talk to anyone before 8AM Pacific time. Poor customer service.

  172. I’m VERY UPSET and DISGUSTED!!!! My daughter, has an account that has been “mysteriously” hacked after a recent break-up. I’ve tried calling and leaving VARIOUS VOICEMAILS, EMAILS that her account be removed or taken down due to the DISTURBING SEXUALLY EXPLICIT LANGUAGE that was used and can be seen when you look her up. I encourage you all to do so…Goggle Raelynne George. That’s MY daughter who is ONLY 14 yrs old!!!!! I’ve since out a statement on there and hopefully that will deter ANYONE from adding or changing it back. But I’m highly DISAPOIINTED that I haven’t had any assistance from Goggle CS in addressing this matter!!!!! As a parent it upsets me greatly!!!

  173. I have been trying for hours to be connected to customer service regarding the google primer music account subscription; I have been paying monthly for google music play…each time I want a song I have to pay for it!!!! So why the H…, do I need a subscription? I want all music charges from Jan 2015 on to be credited. This is the worst service ever; each response I get to the same issue is always different…get on the same page folks.

  174. I am absolutely appalled by your customer service representative today. He called regarding a business posting and proceeded to cut me off mid sentence while I was speaking, then proceeded to hang up on me!! I cannot believe a company like google has people like this working for them or would allow their employees to speak to customers like that. It is a good thing you have so much money, because you sure wouldn’t make it in small business!

  175. Why is it so difficult to get an email to google Tech support. Every email I try to send not applicable. When you loose your chrome browser on your android cell phone, you are messed up! No more contacts, no more history, can’t do any chrome browsing and now my other browser is also google. I am on my windows 8 computer now. How can you fix your cell phone from computer when it recognizes you, and you password from your computer. Can get text messages, but can’t follow links from phone. Google, you need tech support or at least a valid email that can accept messages that someone actually reads them. Not sending me choices. Shame on google. This has been going on for 2 weeks! CAN ANYONE HELP!!
    This is my 1st comment, this is not a duplicate, if so, give help
    call me or send to my alternate email account.

  176. I have been having poblems with google for thw past week now. Nothing has changed. I cant download anything from there. Please sort this problem out. It has nothing to do with the software update as it only downloads when it feels like it. It has a mind of its own kind of. Please fix this.effective immediately. Thank you.

  177. Respected Sir/Madam,
    I have the honour to inform you that Sir any time my gmail account lod in problem and any time mobile verification code inter , please arrange my gmail account direct inter password and open my gmail account Please Help me.Please quick Reply me.

    Thanks ,

    Rajesh Lushai,







  181. VERY DISAPPOINTING TO NOT HAVE A PROMINENT GOOGLE EMAIL ADDRESS. THE ONE I DID FIND, WANTED $42 TO FIX SOMETHING THAT SAMSUNG & GOOGLE & VERIZON UPDATED. I AM SICK OF TRYING TO FIND A email address. Please forward the following to the correct dept. My husband & I both have the SM-G900Vphone through Verizon. Verizon cannot help us get back to “BEFORE THE LAST UPDATE. They say they have to wait for Samsung to issue an update. We already also contacted Samsung. TELL THEM NOT TO FIX WHAT IS NOT BROKEN. THE LAST UPDATE TOOK AWAY TRHE ABILITY TO “SPEAK” THE TEXT INTO THE PHONE & SEE WHAT YOU ARE TEXTING, AND THE RECEIVER SEEING a text message also. You get a “play” button, that speaks the message. WE WANT OUR OLD TEXTING BACK !!!! Verizon CONTRACTS WITH sAMSUN….PLEASE GET HELP !!!!

  182. I used to use your google maps for work, 8 hours Monday through Friday, to schedule appointments for Risk Managers all over the US. Since you changed it is is of NO use to me or my co-workers ! I cannot copy and paste addresses into it, it does not give me the mileage and time from one location to another, just an over time for all the locations that are listed. So that does not work for us. I work with 5 other dispatch administrators and we all feel the same way. We have found another website that does just what google maps used to do so we are now using that site. Some changees are NOT better!! I used to love googel maps now it is useless!

  183. I was told today by Vasudha that there would be a refund in two days. At 11:35 pm California time date 5/22/2015, posted on customers account at 10:50:54 pm, debit amount $9.99, serial #25073. I am Praying that the Refund is taking care of on Tuesday 26, 2015. <

  184. Google Nexus: Worst phone and service

    I did the mistake second time by buying the Motorola google nexus -6 ( earlier had nexus 5). Such an expensive phone with such a bad service.

    Just after 5 days of my purchase on March 25th,2015 realized that there is a problem with the charging of phone. I contacted service centre-“Technocore-Lajpat Nagar-New Delhi”. They told me that they will replace the phone.

    They replaced it after 1 week.

    In my second replacement there was same issue again.

    I gave it to service centre again. Now, till date I am following up with them for replacement or refund of my money. The ref no is 00931 and customer care no is 150512029275

    All I am getting is new excuse.

    Is your company only interested in selling their junk phones nothing else. Don’t consider customer as a fool. A customer can make or break your brand.



  185. I have one business. A law office. It has three locations and most people know it by several names. However when they type it into the Internet it says we are permanently closed!!!!! We are not so how can we fix the problem? Names: James m setters & assoc. , Setters law offices, Jack Setters Attorney, James Setters.
    Loc. 7 e congress st. Savannah ga, Any help would be appreciated. Thanks.

  186. I need to have a Google Map that was created by a former employee deleted. It is a public map and is displaying personal information on other company employees. How do I have it deleted? Thanks.

  187. Had a problem with “google chrome”. I was going to uninstall and then re-install it. You asked for reasons why and when I didn’t fully answer your questions you would not let me close it. Well I turned off the computer so I closed it and installed “firefox” instead of “Google Chrome”. For a smart company you can be awfully stupid.
    Have a great day.

  188. I found myself getting errors on trying to log in with my Google account. This is a serious error that needs reporting, however, the only “help” I could get from google was a useless password reset. There is NO way to report a website error! Calling their phone number is equally worthless unless you know someone’s extention or name so if you’re not an insider help is impossible to get. It’s almost a textbook on how to NOT do customer support.

  189. I used to use google for everything but you guys are just a joke of spam, advertising, pop ups and absolutely nothing relevant or useful. I’ll be using Mozilla now thanks….I didn’t think it was possible for you to get worse over time but you did!

  190. Hi.this is what i think about Google ..they.suck..hakers they upload in my profile a photo with me whithout my consent for which they whant to charge me 49.00$ after i contact them so i can have it removed from my profile ….i will close this joke of maul-service and they will hear from my loyer with a hefty law suit for privacy infrigement…See you in court if is not resolved by july 31 2015 …

  191. This is crap I submitted the recovery information a week ago to get my email account back because it had been hacked. Now there is no way to talk to anybody to find out what the problem. Your customer service system stinks and I am still with out my gmail account.

  192. Reset password, added second phone for text messages, still getting invalid request online. Turn off your phones there useless.

  193. Lost an email address can’t pass security because is a game account only so no contacts etc.. and can’t get hold of nobody to answer a simple question….. poor !!@!

  194. I have a genuine problem of accessing my gmail a/c . I do expect that the same should be sorted out instead of advising me to go on forum, etc
    Even your Cust Service at BKC, Mumbai does not answer my calls when called 4 times, unless tel no given on your web is incorrect or not updatef

  195. been waiting 3 hours for yalls help getting into my account then u sent my info to wrong number u wont correct then u wont let me have my password and im still waiting for u to call me google.

  196. I need help…
    I had a place put a mean, out right lies by someone on Your sites…!!!
    They know, it’s not true, WE have showed them with proof, they still will not take down the interview off your Google, it’s hurting all our children’s books, and our whole family is loosing many thousands of dollars…
    I beg you to remove the lies…!!!
    Even my grand children are suffering…
    The person in the interview was and always is and has been a drug addict. and they don’t care as long as they get a good story, no matter how many lives they hurt…
    We / “I have a right to be forgotten”
    things I did many years ago, they made even worse, and it’s was only a phone call, to a bigger son. and they make me sound like some insane man…I’m 56 years old and a grand father of 6, and have 4 adult kids…
    Please help..!!

  197. I love the beautiful photos you have for the screen saver on chromcast, I also love that you give the photographer credit! Thank you for doing that in an age of mass media, that is very important . However, the photos are so beautiful I often want to travel to these places or learn more about them but the location is never posted . Could you please be so kind as to poast the location of these beautiful photographs?

    Best regards
    Tina Thomas
    Art educator

  198. I truly dislike having to speak with a customer representative from India. I cannot understand them and it’s unbelievably frustrating for me. Too much noise in the background, very bad connection. I truly hate the whole process!! How can I get help with an American from the United States.

  199. I am absolutely horrified that even though I can answer the security question for MY email address that Google doesn’t have any way for me to retrieve my password. I’m entering what I believed was the password and its not working. Why can nobody help me? This is just awful that I’ll never retrieve my own emails. Awful awful awful customer service issue was not resolved was promised a call back that never came and then another agent flat out told me you can’t get into your email. I am going to keep writing messages and surveys until SOMEONE from Google can actually HELP ME

  200. it is unbelievable that there is no easy way to contact google about a problem.
    i get 10 copies of every email in my trash.
    google mail is the worst!!

  201. I needed help to correct a [problem with my email and when I explained what I needed they wanted thirty six dollars.! I am on a fixed income, my husband just passed and things are quite difficult. I am sure your service is worth it but who can help me without a charge? Linda Trujillo

  202. Personally, this sucks the big one. I have tried numerous times to contact a REAL PERSON to talk to. I’m having problems with my ” sign in”, my phone keeps telling me that ”UNFORTUNATELY, GOOGLE SEARCH HAS STOPPED”, I need to know why and exactly what is going on. I have also numerously to try to either use my existing email address, or create a new one..and it will not let me do ANYTHING.
    It would be so nice to talk to a PERSON, not a recording.

    Now please give me a phone number that i can talk to a REAL PERSON, please.
    I’m using my Yahoo email, because that is all i can use. PLEASE HELP.
    Sheri Martindale

  203. ok now this is not fun anymore, why am i no being contacted by my phone?
    well as i’m reading the request of others, i can see your company doesn’t really care about their customers..

  204. i was checking what i find if i googled my name and bussiness and to much of my dismay i found my bank acct. was hacked and 71395.00 was stolen from me yet if you google me it shows i was paid this this money was neveer payment for anything it was stolen by a lawyer and accountants who deposited it and restole 3 days later it has been reported to athurities and fraud and identity theft thru wells fargo bank i need this removed from google it is a lie put there to cover up theft i had it checked and it was put there and blocked by the people who stole it
    thank you john r. fuller

  205. Actually, not to be vulgar, but you suck. I am trying to access my gmail accounts through a sim card international phone and you keep blocking it and notifying me that someone has stolen my password. IT IS ME USING MY PASSWORD. BUT ALL ATTEMPTS TO LET YOU KNOW THAT SEEM USELESS. And you have no contact info to cut to the chase of the matter. Very disappointing.

  206. The worst service I have ever got., One man even hung up on me. I am trying how to fix our straight talk cell phones that says for the past three days, Sorry,
    Unfortunately, Google Search has stopped. We cannot text or use messenger.
    Also have lost the microphone that you tap to talk into the text you want to send and I cannot get any help. Was on phone 2 hours with Straight Talk and she said she could fix to type into text but Google has to fix the microphone to be able to talk the text. Please help. 513-324-9571 or 513;478-9253, both phones saying the same thing.

  207. I received an e-mail representing Google and informing me my e-mail address had been drawn from Google users and that I had won some money. I would love to forward a copy of it to you to for review and comment. Please provide me with a good e-mail.


  208. Awhile ago I saw that Google had sent an email about my “dashboard” (?) account. Out of curiosity I took a look. What a mistake. I was asked my password, I think, or my account number. Knowing neither –I don’t recall ever having ’em or needing ’em for what I use google for–I decided to follow instructions for creating a new password. I diligently followed the steps 3 or 4 times. Each time I got the same asinine reply: something like INVALID’ DOESN’T MATCH EMAIL ADDRESS’ So, I typed an email telling you. I’,m still awaiting your reply.

  209. I’ve been using Google Chrome for years and have been for the most part satisfied. I grew tired of IE and looked for a new browser, I tried Google Chrome and loved the “Most Visited” tabs. Why you removed them is beyond me. My husband was doing some work on my computer and cleared all my cookies and history and now I cant get my most visited tabs back no matter what I do. So I uninstalled Google and now use Firefox.

  210. When trying to log in to a site, my email address is O.K., however when combined with my password, it is rejected. I get a message telling me that it’s invalid and it puts me back to the log in form again. I changed my password over a year ago when I got a new tablet. I can’t afford to have all of my vendors and friends change all of my contact info. Don’t know why this is happening. I ran a virus check and all was fine. I got a bogus email overnight and discarded it. But I can’t log in to anything.

  211. Dear Google Earth street view,
    When The car of Google street view was mapping, it seemed it didn’t cover our block, Kapiminda. So when the result uploaded in Google Earth, the street view of our block doesn’t appear. My question: Will the car with the camera come back to this area again later and take pictures? I am looking forward to being realized.

    Thank You,
    Kusuma Hadi.

  212. You bought out the local service provider that I had my email with then I went to access it and found out that my account had been terminated. Who do you think you are and what gives you the right to terminate an account? The little blurb also said the account was unrecoverable I had a lot of personal emails and contacts on that account not to mention retirement info. your customer service is non existent seeing as how the number doesn’t even work. Because of your greed then uncaring I now have to contact and change email addresses and it sure wont be yours I use. Thanks for nothing.

  213. Why can I no longer get into my e-mail? I suddenly come up with monicasutherland15 which is not my e-mail address. Please return me to my proper address as I have urgent messages to send.

  214. This evening when I attempted to check my email there is a crap message to try the new google facepage. After 3 0r 4 attempts and fails I started to look for customer service. What a joke! Google isn’t wanted in and on every device I own. I just want my damn email account back and readily accessible. If google can’t provide that I’m sure someone else can!

  215. I would suspect that no service is as good as it gets. I would have preferred to remove all of your stars. Thanks for the bug you put on my computer under your name.


  217. Hi I am righting this because I got an email a few months ago telling me that Google is mailed me out a refund check Google sed they mailed it out to a p.o box but I’ve never had a p.o box I sent an email back with the right address were I’m at and it’s bin little over a month now and I’ve still have not received anything from Google I just moved 3 days ago I wood like to give Google my new address and I wood like to know what’s going on with the refund it’s 114 Delmar st Schofield wi 54476 if u wood like to call me and talk about it my nember is 715/297/2573 thank you very much and I hope u have a great day

  218. My emails stopped coming through yesterday. I have spent three hours trying to find out why. Please let me know what has become of my emails.

  219. I’m in Nebraska n you have on your web wrong n damaging information that needs to be removed asap. You may email….again do not put private or personal stuff on the web that hurts me orcmy children/family ,please….thank you n fix or delete it k

  220. Are you crazy? Stop running ads across the bottom of the online Star Wars trailers. Who told you this was a good idea?

  221. Hi my names Troy Leftwich and I have been trying for day to get a Google voice phone number and to use the app on my iPhone 6 and I have had no luck what so ever. Every time I go to log in on the app it tells me I do not have a Google voice account and to go online and make one.. When I go to do that it automatically signs me in and it clearly shows I do have an account (which I knew). If you guys/girls could assist me that would be great! Let me know and thank you!

  222. Bought a 700.00 Galaxy 5…accidentally put in wrong password…thanks to a kill button…Verizon, Samsung said I now have a 10 day old phone that is useless unless you clear me to get in. please help me….478-714-9219

  223. Why is it that when you are doing a google search that 90% of what comes up is garbage.Things that are not at all similar. It really pisses me off. What is the criteria for this.

  224. Dear Sir/Madam,

    Refer above subject purpose,I’m seeking your kindly assistant to get back my Google account- Username & Password.

    I hv try several times with different username and password based by my memory,but still remain can’t access the correct Google ac.

    The reason I lost the ac due to my phone forced to reset due got problem.Can you base by below details or any question for me answer to recover back my Google ac.

    My phone model is Oppo X9006,I always using wifi name-dlink to connect the internet,is it possible based by IP address that I always connect to get back my google username & password

    Or Any question for me answer it ? seeking your kindy advise & assistant.

    I hope to get the revert soon and able settled my problem.


  225. pLease remove all information from and old landline I no longer have with att 2175441276, ASAP. it is nothing more than the obvious. I am a single female, never married, normal, living alone, by choice, in a relatively safe neighborhood. That att landline info is completely out of date. My name,address, map, have never changed. go as far as you reach, pretty please for none but the most obvious of reasons and intent. yEs, pretty please, move faster!!!! thank you, sincerely, Diane capranica. Answer me at my yahoo acct please.

    • take down my comment please, a sap. It does not address my concern, it adds to and complicates it. Please take care of it. Nothing imminent, etc except for the obvious.

  226. All week long, I have been getting the following message on my cell phone: Unfortunately, Google search has stopped”. Any suggestions on how to fix it?

  227. So, if you have the old chromecast stick, can you do the same things as on the new ones then? I was wondering because I have seen the ad many times about the new chromecast version. so that’s why I’m asking if you can do the new things on the old chromecast stick then.

  228. That email is going to change also. I am tired of the last two days having google come up then enter the search and nothing happens. I will go back to using webcrawler. That works just fine. I will lest I get a resolve asap use webcrawler. this is absolutely wrong. blessings but the site still is not working. sent this email using

  229. Is there any point in having a comments section when it’s clear that nobody looks at the comments. Google has to be the most shambolic excuse for an organisation ever!!!

  230. Your GOOGLE GMAIL is a JOKE! I got a new computer and now I can’t get my gmail because I don’t have the access code. Well how the *&#@ can you get a code if you can’t LOG IN?! STUPID! Try calling and you get someone that can’t speak English and then cops an attitude with you! OMG! Or another number that doesn’t exist or a lengthy message that hangs up on you anyway! WTF!?

  231. with all due respect, I find your gmail to be difficult to understand, for example: I have (2) google accounts and just trying to enter any one of the actual inbox(es) are like trying to play advanced chess-a game having recently fallen off in popularity-,…their appears to be absent any clear cut way to see what little info may or may not be in “my” gmail inbox(es). All I see is “manage this” and “security” that, and I have not a clue as to how to view my inbox(es). I’m fairly good with processes that utilize Step one, step two and so forth,..please, please, please help this writer to navigate as simply as possible,- how to enter my account to reach my MAIL inbox(es). PLEASE!

  232. Guess I will be changing my search engine after your depiction of the military men and women with the Marine dressed in civilian clothes instead of their beautiful uniform. You need to get out of bed with the Obamanation!

  233. I am writing you this message because I have an issue with the Veteran’s Day doodle and I have all the respect in the world for Google with what you provide to the world as a company. Regarding today’s Google Doodle (November 11, 2015) Although I appreciate placing this individual in the center of the artwork representing the Marine Corps and I also appreciate that the First Marine Division on the patch on the vest of this individual and I also appreciate representing old dudes and those that may wear black vests, usually motorcycle riders, but I don’t understand why the Marine Corps seems to be represented by an old looking, motorcycle dude in a baseball cap. Marines are THE elite fighting force of our country and has been since November 10, 1775 and has been in history conquering more dangerous missions with the least amount of Marines with hand-me-down weapons and tools from the Army than any other branch. Not sure how representing this elite fighting force with an old guy in a vest and baseball cap properly respects what it takes to even become a United States Marine, especially on Veteran’s Day, the day after the Marine Corps birthday. The Air Force is more closely related and widely accepted as being civilians in camouflage than any other branch of the U.S. armed forces so representing them in that regard would be more acceptable. However, NO branch of the U.S. Armed Forces should be represented as some old dude in a motorcycle vest and a baseball cap! Furthermore, it appears that your “department of doodlers” should have some veteran input as none of the branch of service birthdays have ever been represented on those days… Example, yesterday’s doodle didn’t even mention the Marine Corps birthday of 240 years! October 13 didn’t even mention the Navy’s birthday of 240 years the Army’s birthday on June 14 of 240 years or the Coast Guard birth on August 4 of 225 years or the Air Force birthday September 18 of 68 years (or Army Air Corps (Service) July 2, 1926)!! On this day, let us all remember, the sacrifices made by all the individuals that gave their lives from WWI to today that afford us a platform for me to complain about such things… and the ability to have an opinion… and for those the choice to listen and respond. Thank you for your time and consideration.
    ~ Sergeant Diaz 1993-2001, USMC

  234. I keep getting a pop up for a Google app on my iPad . You cleverly put the x to close the window in the far corner to make it hard to close. I would think Google was above tricks like that . I would imagine after 2 or 3 times you would realize the user doesn’t want the app and deactivate it…….it becomes a point of frustration and doesn’t make for good feelings about Google.

  235. I tried casually to create a work gmail account and now to log in to my account also that account log in is required. but I don’t have that work mail id I gave existing. plz help me

  236. Whenever I use my mobile phone for email you send me a warning message! That’s three or four times a day! I AM BEGGING YOU TO STOP IT ALREADY!!


  238. Hi someone has spent an enormous amount of time making it appear that I’m an escort and it appaers I’ve joined different web sites also not true please remove my phone number from the Google search and the adds thos are not my pictures either only the phone is mine info

  239. your service totally sucks…. all I want to do is reset my google password because I got a new phone and I cant! and no one can help me in the store and and i cant do it online or with my phone and there is no number I cann call to have some help me!!!!! I cant get to my contacts my music or even downlaod in apps to my new phone because I need my gmail acct info to do it and I dont know my password and I cant reset it anywhere….. what am I supposed to do??????????????? please help my cell # is 6232380418 and my email is morley726gmail

  240. I believe that google, with at least youtube, is adjusting speeds through providers so that google services load faster than other sites. I also believe that youtube is dedicating more bandwidth to videos based on pageviews, as I can’t load even one of my own uploaded videos in 480p quality to play for more than 15 seconds without buffering, while a video in another tab is streaming at 1080p with the maximum cached data allowed for the video.

    It is very apparent that google is not playing by the rules, and the company whose motto is “don’t be evil” is buying companies in many industries to create a mega-monopoly. This needs to end immediately.

  241. I am very disappointed with reCAPATCHA because I downloaded Instagram BETA on My Windows Phone and every time I tried to solve the reCAPATCHA for the Instagram BETA app it would give me another one. Restating my phone, deleting the app and re-installing it again, nothing will work. Extremely upset and will never use Google products again. But please help with the reCAPATCHA Instagram BETA issue, as it is very frustrating.

  242. why, every time I login I have touble,can’t your system remain my has been the same information,and every time I have to give it over and can you fix this problem.i can login in on my phone with this information why not my 2in1 table??

  243. I just added a page to my web site,so I now have 2 pages. You need to drop the words Welcome to Mr. Delivery web page.replace with only,Mr.Delivery-LA’s#1 Delivery Service. Thanks.

  244. I have a big problem. A group of hackers are threatening to take down my friend’s google plus account, and possibly mine, if we don’t share spam and content relating to vulgar things. Please contact me privately.

  245. Sharon (your google specialst) keeps calling our phone and I want it stopped.
    We no longer have a business and I don’t need thess calls every day.
    Thank you.

  246. I would like to know the reason why my home page keeps changing from normal google to other images that i did not request! Its not right for the home page to keep changing when i am the would that looks at it! Also i have tried for two days to get help online nobody is there to help me! All I am trying to do is get help but nobody want to respond thats sad!

  247. I have changed my password twice this week because unknown devices are showing up as logging in to my Gmail account. the first one was a mac. this is a windows household. no one in my house uses a mac pc, so I changed that password, then today a Samsung note 3 logged into my Gmail account. Again no one in my house has a Samsung note 3. I changed the password again. I am worried. why are other devices able to log into my account. I keep my passwords secure. I need to know why this is happening.

  248. I do not know who the moron(s) is /are who designed the Google privacy box which is appearing at least twice a week on my screen and refuses to go away except when I click agree (even though I want all preference boxes to be turned off as I am literate and capable of looking up my own train)
    This is another example of American management who think they know best; basically a bunch of v d u operators, with no individuality, who have tugged the forelock and grovelled their way to the top

  249. I get so frustrated and pissed off that google so often does not accept my gmail password. I can call up gmail for weeks as my password for those weeks is known by google why I click on gmail and do not have to type it in. Then all of a sudden — far too often google suddenly requires me to type in my pass word and then when I do google refuses to accept my known and recorded password. And I do not know why I cannot use the same password when I try to reset it.
    When I try to reset it google frequently says the new passwords that I enterred to change so I can read my mail do not match. It is so frustrating and time consuming that google ought to be sued via a class action suit for intentional intererence with a business (or individual) activity.

  250. Not so good appears my account has been hacked but Google’s help pages Don’t help and whoever hacked my account has made it impossible for me to access my account and correct it!

  251. Someone has encrypted all my files using Google tecknology. The Google symbol now covers all my files and they can not be opened. They say they will release my files if I send them $500 US. This is very upsetting. There must be something you can do to fix this.

  252. Porque google maps ofrece de ruta a tijuana una ruta donde cobran el uso de autopista???
    esto sin consultarnos o alertarnos de que podríamos recibir un cobro.
    tengo un cobro de mas de 200 dlls gracias a google maps.
    creo que tengo la razón en esto y no quiero demandar a menos que uds me muestren que estoy equivocado. por favor escríbanme lo mas pronto posible. se que habremos muchos afectados en esto otra familiar mía también paso este inconveniente

  253. Why cant I sign into YouTube, I was able to use it 2 days ago but now I am told there is a problem signing in. Please help

  254. Virtually every day, we get several telephone calls from “Google Maps”. We are a very busy CPA firm and do not have time to answer solicitation calls. We have used the “remove our number” method many times, but the calls still come. We do not need, nor do we want, our company telephone number listed on “Google Maps”. Is there any way we can block these calls? Thank You.

  255. As responsible citizen of my country as well as my state i want to request you think to add ODIA(language of Odisa) language in google translator. Odisa is also one of the leading state of our country & developing day by day.Most of People are using internet.Adding Odia language to Google translator makes us more easy & more familiar to the people.I hope this will makes you to take one step forward in this direction.
    Thanking you

  256. weeks ago I was given an email address and listed my sons email address as a emergency contact. well’ on today I tried to access my email account and couldn’t, because I didn’t remember where I had placed my password, tried several times but could not ihad no password. so it was almost impossible togain access so the only option I could see was to open another changing all my previous information I had previously entered. then I open up my gmail only find a statement from your support team which statethat they were surprised of a decision I had made to add my sons email address , im surprised the your team has showen a dislike of the choices iv’e made. if your team would like to help me with other decisions that i’ll be making in life they can feel free to do so.

  257. Somebody hacked into my checking account and took money from it and I’m being charged for games that I didn’t authorize or even get. I don’t have a Google account or Gmail and I want my money back. I’m not happy about it at all. I’m Gonna change everything so nobody can acess anything from my Laptop or my checking account. Somebody also hacked onto my Laptop too and I want it stopped and I want it fixed please.

  258. We moved to another apartment Dec. 28, both in Las Vegas. Nearly every day since then I have gone through the process of designating Google as my home as my browser, putting in all of the information and happy to have you back. Then each morning I try to open it and it is not on my menu and I need to use micro soft edge to open Google. I do not want micro soft as my browser or any other use on my computer. What can I do? I have been with Google for years. Please help.

  259. your auto sign in makes sure it forgets my passwords religiously.
    your system is a fail.
    please remove its options from chrome.

    in fact dont release something that fails.
    work harder..try harder.
    make commendable products or continue failing..

    ill be sure to tell everyone i know about this constant, consistent, continuous failure..

    i just end up re typing all my passwords..
    making chrome sign in..obsolete
    an epic fail !!

    like you read this. or care ABOUT YOUR CUSTOMERS LOL

    YOU DON’T.

  260. I can’t get help for my Google Voice number from customer service. Numerous calls. Tried the troubleshooting page multiple times. My number worked for years but not at all anymore. When the number is called it just replies something like “this google voice subscriber is unavailable please leave a message”. My iphone doesn’t ring and if a message is left it doesn’t go through. I’d just get a new voice number but there are none available, with an area code anywhere near my residence in Seattle. Help!

  261. In the name of security your company block your service to me for days just to force me accept blackberry getting direct my paid data. Now question is what do is my pay from that since i am owing no body for my information rather i am paying for it fully?

  262. I rightfully bought my BlackBerry z10 computer which i use to have your network which i fully paid for…..Blackberry having asses to my email is unacceptable and you must stop that nonsense or you will lose at list 30 million customers before 2020. thank you

  263. google customer service sucks if you can even find a number to get a live voice.

    The retrieve password is insane. Who remembers month – day – year when they created the account
    who remembers month day year when they last used it (texting took the place of email.

    you can’t get any help from google…calling one number on the internet supposedly from google was a fraud

    google SUCKS

  264. google is a company who prays on the the ignorance of the public and persons as to answering questions to problems that affect us that is why it is impossible to talk with any person from google for support in this high tech society of googles because they do not want negative feed back to be published or heard they are predators of people whom do not understand the system

    • my comment is awaiting moderation so it can be edited for content so my comment will not be published in it true form but in the form that google has edited it to in sure bad feed back

  265. every thing is done in the name of security at google but that is a cop out for goggle because the are into about solving problems for there customers but making money for the supports that they have put in place for them self’s and are not interested in helping people out with what they may think there petty little problems are and like this comment it will never be answered truthfully be google (so many comments no patronage to the little people) is what google stands for

  266. Your Google specialist keeps calling our business number for your Google listings. Our company name has changed and we have nothing to do with the prior company. PLEASE STOP WITH THESE PHONE CALLS!!! We currently receive anywhere from 3-6 phone calls a day and it makes it difficult to communicated with our customers that need to get in touch with us.

  267. I thought you might want to know your Google site will not come up. All the rest of my servers are working just fine. Not sure what the problem is.


  268. I’ve had a Google account for a number of years, but for the past 1.5 hours a Google pop up asking me to open a google account, is preventing me from accessing the one I’ve got. Please do not solicit customers you’ve already got, or risk them moving to another server. Thanks, Tom Timberman .

  269. I have had this account for many years. I have had to change because of hacking. I have very urgent information in this account that I have to obtain. If the account has been hacked how TF am I ever going to access the account? I could not be more stressed about this.I had to create a new account entirely!

  270. I would use my g-mail address but I can’t get into it,called customer service number 888 9777971 got an indian who said he was in new York and wanted me to let him into my computer to FIX my problem.When I asked him what the weather was like in NY he didn’t know.thats when I hung up and Googled the number and it said it cane from Wyoming.Then I see scam complaints on the same number from over a year ago,Why hasn’t someone from Google tracked this dothead down and put a bullet in his and everyone in the chatrooms heads.Google is allowing this to happen on there web site for years and doing nothing to stop it.If someone would start killing these hackers it would soon stop this activity.

  271. Google is a trendsetter in the world of online advertising. Yet, my prediction is that when that industry matures more, Google will be filing for bankruptcy. Their customer service is DESPICABLE!!!!!!!!, they will continue to lose power and market share, and lawsuits will then eat up the scraps of their bottom line. Just watch!!!

  272. I was locked out of my email account and have now spent a few hours trying to get back in. No luck yet. I would have given the recording-that-hangs-up no stars, but didn’t think that was an option. I think they want me to disclose private and personal information (like my phone number) before they’ll let me in. This is so Orwellian and creepy. Never trust a company with “evil” in it’s motto!

  273. Also, if you dial a “zero”, the customer service recording says it will be at least an hour before one of their “guys” is available. They’re all guys. Sexist much?

  274. From the Google side debited the AMT 50 I don’t know what for please reverse my AMT immediately..

  275. I used Gmail because I thought it was safe? But apparently you let your employees mess up my email account as a joke for April 1st. Do you people have a brain? Did anyone approve this? I hope you fired the people involved! Could you let us know if you plan on doing this again so I can open a Yahoo or Hot Mail account and start using it.

  276. Dear google team,
    my gmail id got locked i forgot my password. pls let me know to whom I have to contact to resolve the issue.

  277. I Google’s myself and found many things wronge that google has written about me. First l have never lived in Lebanon lN or in Ohio. I live in lndiapolis and have for the last ten years. I have been having trouble with identity thieves so this facts are important. Also l have be a freelancer in the film business as the head of the art department designing film sets and props and decorating and styling them and photo shoots and now directing films for over twenty three years. I am also a scenic and fine artists and my paintings have been on MTV and tv news sets ECT. I also act and was a hair model. I have also served churches for twenty years because l am a non denominational ordained minster and priest and a group Shepard for the enter peace movement. I was baptized Roman catholic, l have never married. I am an only child and the daughter of Bessie Mae Bridges and Sylvester Smith who are both dead. My aunt is Wanda Hawk, her parents are Dorthy and Shelby Smith, Dorthy was full blooded Cherokee. I am Native American and Daniel Boon was a ancestor of mine.l am not a billionaire as google has written unless l inherented or won a fortune that l have never recived or people have stolen. I have a major crush on Dario Franchitti the x Indy race car driver who was married to beautiful Ashly Judd( He Is GORGEOUS)! I want my money that google stated l won by emails to the Gmail l had that was hacked. My address is 353 South Bancroft St. Indianapolis IN 46201. My art is all copyrighted and cannot be reproduced without my written consent. I am sick of dealing with liers and thieves’ and flippen devil worshiping atheists and want the facts stated clearly. I don’t smoke pot or do drugs, hate cigarettes and cigarette smoke and rarely drink. When l do drink l prefer ltailn marqurettas, which google owes me alot of! Because their misinformation about me is causing me trouble and stress. Google has been very helpful in the pass so lm sure they will correct the misinformation and send me my money. Thank u Google people. Ps lf u want to know anything about me call me. I’m a truthful person.

  278. I am not happy at all. I have had my caretaker trying to get my google account open and nothing is working. I am a 81 year old woman and cant remember the exact dates. I would rather talk to a human not a computer. I need help. Can someone help me please

  279. Google will NOT allow me to sign into the account attached to my AdSense account ( It requires a 2step sign in (I accidentally enabled it) and Google will NOT text me the 2 step code!! I can’t retrieve my funds from AdSense in that Google won’t allow me in. Unbelievably frustrating in that Google has basically locked me out of bot my AdSense account (with funds they owe me) and my Gmail account! HELP!!!

  280. In trying to return my new Samsung Galaxy S7 Phone to working condition after having to reset it, which was entirely my fault. I discovered that I cannot reenter my information for my Google Account. I have verified my information and reset my password with my google account. Nothing works. I HAVE COME TO THIS CONCLUSION: GOOGLE AND ANYTHING ASSOCIATED WITH IT SUCKS. If I can return my new Phone to Verizion, I certainly will and return to APPLE!!!!!

  281. Hi,
    I am Muhammad Islam Saifzada from Afghanistan.
    I have a good idea to improve Gmail current security.
    It means I want to show you some of the Gmail current security weakness which will improve the Gmail security.

    Thank you,

  282. In the world of business one simply cannot afford to lop off the left hand to save the right.
    In the instance of Google Chrome no longer producing a browser to support anything except windows 8.1 and above will be the downfall of Google.
    Millions of users are already dropping any google services because like myself, some cannot afford to upgrade to a windows platform that sucks worse than buying a Yugo.

  283. I have been going round and round because there is no person I can just call and find out what the problem is. I am trying to port a number from google voice to ting. I have unlocked the number and paid the fee but no matter what I do google refuses to release the number. TALK TO ME GOOGLE!

  284. I have lost email address phone number now I can’t be able to get sign in its a request to please send the password to my google account

  285. i was trying to bring up a document on my google doc at fed ex. It wouldnt let me even though my password was correct. but then after i needed to change my password because of suspicious activity. . I didnt not LIKE THIS! Google should have the option of letting the system know it was in fact you.

  286. I was disappointed that your search logo did not have anything for cinco de mayo.
    Google recognizes most every other culture or event, yet nothing for cinco de mayo.

  287. not open when I can call you all is total crap. I want to set up my gmail account on my computer through windows mail. It keep telling me that something is wrong. I did it just like I did the first time. I want somebody from there to give me step by step instructions with photos on how to do it. I running windows xp. I need this for my busness. this is what it keeps tell me. I have tried this know for over an hr.

    Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: ‘’, Server: ‘’, Protocol: POP3, Port: 995, Secure(SSL): No, Error Number: 0x800CCC0F

    5/7/16 2:13 pm cst

    Sonny Arnett
    SWS Farms

  288. I wanted to pass along the fact that I have signed a petition against your promotion of the Republican Convention but more to the point, I no longer use Google as my search engine. Ian now using a Microsoft search engine. My wife and I realize your bottom line is more important than promoting democracy in America but Trump is the personification of fascism.

  289. Why is all your sites to sign say security issues. I am unable to check my emails. Please respond as soon as you can. Need to get imp info from my email

  290. Google doesnt know what customer service means to the customer nor themselves. I recently recieved a youve won 250.00 dollar gift card while browsing on googles search engine. Google logo was on there . They said it was for my loyalty in using their search engine . I have not recieved any gift card in my snail mailbox although thats what they promised.Yet I have had all my info sold to every sweepstakes known to man and my inbox is so flooded with this trash its unbeleivable. Thease emails have all my personal info included in them . Imdiscusted with google for this and will probably begin using another search engine.

  291. HELP!
    I would love some support!
    Having problems syncing my calendar onto my android phone…this is causing HUGE problems for me…HOW do I fix it? WHO can support me to fix it?



  294. non working number on the first call to your e/gmail customer service- then told that there would be at least a 1 hour wait — hot very proficient!!!!!!

  295. am trying to sign in to my google email and my password on my tablet and it wont let me sign in am having really hard time remembering my email and password need help

  296. I have a not been able to access my account. I need to for Uber. I need someone to call me from Google ASAP YOU ARE MAKING ME LOOSE MONEY!!!!!!

  297. Call go go to get some help and they want me to pay for it and I get an email that I don’t know what to do with


  299. No app owner should be able to force us to keep Factory installed crap but NOW to demand we update THERE AD FULL APP UPDATE REQUIRED SEEMS LIKE I’M BEING GANG BANGED by sleazy azzholes….ckd email let’s no app phones and go underground

  300. No app owner should be able to force us to keep Factory installed crap but NOW to demand we update THERE AD FULL APP UPDATE REQUIRED SEEMS LIKE I’M BEING GANG BANGED by sleazy azzholes….ckd email let’s no app phones and go underground

  301. Yea I am very pissed I have had someone hack my Google account and I can not do my Google authentication cause they have managed to change my phone settings also. I am getting very pissed about this . My LG styling will not let me back in if I factory reset my phone because this hacker changed everything. Also they put a two step verification on there and a old # I had. They deleted my new number I had on there . I have done the recovery I don’t know how many times and y’all still haven’t helped. Either help or I report Google to the Better Business Bureau. Thank you one frustrated Google account holder

  302. I need to get back into my gmail. I have a flight coming up and all my flight info is in this account. I also have emails with attachments from my attorney I need to access. I left them in my email because I thought they were safe.
    Google sent me an email telling me to change my password as someone in Atlanta Georgia tried to access my account. Now, I cant recover. I have tried multiple time. I have had this account for a very long time so I don’t know when it was set up, all I know is that after MULTIPLE attempts to get access to my emails I CANT AND CANT GET HELP GROM GOOGLE. What the heck is going on here????????? I need access to my email please but I know you don’t care, I’m just one in a million who most likely have this problem so I wont get any assistance.

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  304. Hell Of! You need to add more boxes like this and give people the opportunity to leave you a message easily. You need to make your phone number to Customer Service more out front and not so hard to find one. Gmail was blocking out some of my products like YouTube and I hap to spend two hours to set up my account again and it had been at least 6 years ago and since then I have had a brain annuerism and a stroke I could could not say that hat I already had an account. I had to fill out your account opening application about 10 times. It took me about two hours to open up an account.

  305. I can’t reset my password. I use my verification code. And the process takes me in circles, one after another. I’ve gone this before, many times before. Now I have many questions and I can’t contact your by phone. I’m very frustrated and and angry. Please contact me.

  306. Dear Google: I am a professional Nurse and my profile is available as a search under my name. There is an old legal action available on page one that I would like removed. Evidently someone did that search recently and found these data so it was left on the page. This is detrimental to my professional image and I would like it removed. Thank you, Alma M. Surratt, APRN, PMHNP/CNS, BC.

  307. Horrible. Nobody wants to have a conversation. I needed some help, and I would have liked to speak to someone. It’s a shame businesses don’t are so cheap the can’t or won’t hire customer service reps to talk to people.

  308. Google is absolutely ridiculous! It’s hell to find the help line and when I did, they wanted all kinds of personal info instead of just asking for my email address before they would help me. I cancelled the call. I now loathe Google. There is NO HELP IN GOOGLE!

  309. I’m trying to get my account back with my star Trek timelines information on it. I paid for stuff on it through Google play store. From my debit card. Could you help me out? If I could get the DBID number would help

  310. The last time I accepted an update from Google, it shut my phone down for 3 days. Why should I do that again? That’s clinical insanity.

  311. So far it has been AWFUL. The robot questions do not relate to my problem
    therefore there is no way to get the issue solved. I don’t understand how
    a “communications” company can not communicate with their customers.


  313. Do you want to keep track of the phone or spy on your child, worker, identify the area of the phone and track it, read SMS, see a list of contacts or call history? Easily! Set up the SpyToMobile application on your mobile phone and you will be able to track the phone on our website. After signing up and setting up the SpyToMobile application, you will receive an account through which you get information from your mobile phone: its location, SMS, contact list and call history. Our service is working all over the world.

  314. Why is it impossible to reach customer service with this company? Any published phone number is not accessible via cell phone, there is no voice mail available. There is no direct email address available. I have a problem with a debit card and some monies that are being misappropriated from my account and the bank told me to contact Google, however, there is no one to answer the phone. There is no email address, no way to contact this company. Please help me!

  315. I contacted Google after I had a problem downloading the Facebook App. on my smart phone. I went through my wireless provider first (Verizon) and when he couldn’t solve my problem he transferred me to Google. Let me point out at this time that the Verizon employee was extremely polite and helpful. The Google representative was the complete opposite. Her name was Luci and she was extremely condescending when I was having a difficult time trying to understand her foreign dialect. I stayed on the phone with this woman for over an hour and she still could not solve my problem. I had plenty of storage space on my phone to install the Facebook App but I never received satisfaction. She finally said she would E-Mail me a trouble shooting guide and hang up. I am a paying customer and should have been treated better. This phone interaction took place on 7/21/17 at approximately 7:00 PM EST.

  316. Google earth has the wrong directions to my farm.They are sending customers to the other side of the creek in a sub division.How do we correct this,packages also.

  317. I would like to know why it is, when you ask Google Home who is Jesus Christ, God or Satan is, google says ” Sorry I don’t understand or I’m still learning. However it knows who Allah, Krishna and Sheva all non Christian Gods. Was this intentionally programmed to exclude Christianity and its beliefs.

  318. when i load google its not displaying the web page properly not getting the mic up and a torrent page comes up when i type in a question

  319. Can’t get help to delete google on my 10year old grandaughters phone…her friend set up and didn’t tell her password and now haven’t used phone at all for 48 hours because can’t open Google up!! So mad

  320. You are unable to reach anyone at customer service at Google. I attempted to order a fan through Google, they said my password wasn’t correct. It is the only one I have. What’s wrong
    Betty Warner

  321. I would like to block all emails coming into my Spam box. I am receiving an average of 200 or more each day. I do not have time to look through all of them to see if should not have hit Spam. I have tried numerous ways to report this problem but to no avail.


  323. Ich bin sehr enttäuscht mit Google für eine Elter Person. Ich habe ein Problem mit Meiner Gmail. Bin nach Zürich gefahren für Hilfe und alles was Ich bekommen habe ist, gehen Sie auf Google support und da kann Ihnen Jemanden Helfen. Da ist Niemand und Keine Frage ist was Ich brauche. Google ist so gross aber wen man eine Person braucht, kann man niemand finden. Das ist nicht recht. Mit freundlichen G.Schaub

  324. I need to talk with a customer service representative ASAP concerning a review on my company listing on Google. Thanks so much.

  325. Why is it that I search in my Google browser and it goes to Yahoo???!!! If i wanted Yahoo as my browser search engine, i would have used that! I am seriously upset that this happens and i cannot find a way to fix it. Is there a way to fix this, Thanks.

  326. Trying to log in can’t remember my password and my phone number has changed. Did the recovery but saying it doesn’t recognize my email?

  327. Trying to log in can’t remember my password and my phone number has changed. Did the recovery but saying it doesn’t recognize my email? Help

  328. I emailed google about me getting back in2 my account n ey say ull just wait 3/5 days. n this is taken almost 3 months now. n I answered e first question right straight away can google please explain y this is please.

  329. Talk about feeling helpless! I have an email issue that I’d desperately like help with but it looks like I’m out of luck! VERY disappointed in google/gmail, the most successful provider available!
    Too bad you treat your subscribers so poorly!!!

    • I totally agree!! And need the answer to unlock a phone that was stolen and just returned. .The recovery phone #was the # that was stolen and I cant use it. Whoever stole my phone was technically smarter than me and I believe changed my password to the email I need to unlock my phone. I will be going back to Yahoo for email!!!

  330. I don’t want to have to sign in every time and that’s what seems to happen every time I have to change something on Google Gmail has now become a huge problem for me I cannot type on this small pad ergo I make a lot of mistakes and it takes me for ever to try to sign in please come up with something simpler less confusing easier for us senior citizens

  331. I think it’s a shame that I have not been able to talk to a person without having to pay or join something just to get into my account. after 5 days of trying to login to my account because I forgot the password (67 years old) that I still have not been able to reach someone for help. If I could log into my account I wouldn;t need your help. It does not allow me to change information or update anything so that I can receive assistance. How can you be so smart and be so dumb.

  332. I am having trouble getting my Email address to work.The system refuses to accept. I do not want a new address as this will not connect to my email.

  333. I am having trouble getting my Email address to work.The system refuses to accept it I do not want a new address as this will not connect to my email.I have tried to use your help system but to no avail. Could you please help me.

  334. why do I get access denied messages when companies e-mail me? how do I stop these pop up adds that I have to clear before I can lppk at my e-mail account? how do I remove add blocker?

  335. Cannot remember an old Gmail account information. Have been trying to access a phone I had reactivated but can’t remember account or the password. I can receive calls but can’t call out. Please have a support tech call me asap!

    • Ridiculous. Never in my life have I been so outraged with trying to contact anybody about a problem I really need fixed. Very bad experience. Especially when my resources are limited. Google needs to be a little more easier to deal with. Really let me down.

  336. As soon as possible every device I have and any association with google will be terminated. I will also pass on to my friends and associates that run non-profits, others that utilize large platforms to conduct their business, and even friends which only use their computers for personal use to do the same.

    Google is a monopoly that does not care about customer support and this has been proven endlessly.

    The latest; two step verification is supposed to text or e-mail a confirmation code. Phone and e-mail are correct and NONE were sent until I couldn’t go any further and needed a reset, because….I didn’t get any of the said communications; THEN after the reset request I received the texts and e-mails for the reset just fine.

    Called customer service and waited and waited…. with no person answering.

    There’s your proof and there is so much more…

    Google is going to go down and lose much of it’s customer base and I am happy to assist!! If it was not for the tech Sherman with the google music department I spoke to eventually….this objective post would have encompassed Google as a whole. He was pleasant, but still was not able to fix the issue after talking with him for a half our nor able to give any verification of the attempted assist.

  337. I am trying to sign into my account. Google won’t let me. I got a recovery number.
    They told me that the password I was using was correct.


  339. My phone was stolen eariler today and I tried to log in to Google on my laptop and it wanted to perform the second verification sending to my phone, I selected other way to verifiy and they sent the code to my yahoo account, I entered the code now Google is telling me to wait 3 to 5 days for to get back with me. HELLO I am tring to down load the site so I can locate my phone and lock it, but good old Google will not let me. Question 2 why can I not call you or even the chat agent to help. Question 3 I already contacted my Credit Card company but my phone who knows.last but not lease since you would not let download the app to find my phone are you going to pay my insurance co-pay to replace my phone, of course not why because you don’t care. There is no reason to make someone wait that long missing the chance to get app to recover a phone or anything.

  340. I am very disappointed that I have not received an answer or assistance in recovering a gmail account that was signed into my phone that was stolen and I google locked when I realized my phone was stolen. My stolen phone was just returned to me today and the password i typed in for my gmail account is saying the password is incorrect. I cant figure out how to use the recovery gmail for that gmail account and the phone that was stolen cant be unlocked.I dont have a phone that can call customer service I can only text. And the question I asked to recover my account received no answer and said the question was closed


  342. Hi I have been trying to contact you so many times.. no solution!! Could someone please give me a call at 864-949-6065. I have had 3 replacement phones in less than two months. 2 within 2 weeks of each other. I spoke with a google representative on December 6, 2017 and also have been talking to my carrier several times also. Please give me a call of leave a good phone number that I can call.

  343. Google, why your constant nagware about privacy. Methinks you protest too much. That’s a Shakespearean reference. Geddit? If not Bingsearch it.

  344. Warriors 35 Kevin Durant Gold Throwback The City Stitched NBA Jersey.Buy Warriors 35
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  345. I’m a Kindle user and just saw a Google ad that offends me and I strongly feel should be withdrawn. It advises signing up with Google to connect to Kindle and used a women of color to
    promote the ad. Google has made the beautiful young woman look like a clown! Her makeup is applied far to heavily. Lips and brows are over emphasized and frosting on her afro is poorly placed. Is Google imitating the racism prevalent in our government? Shame on those who allowed this ad to appear! They’ve taken a lovely young black woman and made her up so poorly that you might as well have put her in black face.


  346. hi my name is Cynthia I was told somone will help me recover my goodle acctount I haven’t heard nothing from anyone yet please email me about help with my account

  347. Account suspended? Why? How can I get it going again? Using this email for advertising on craigslist so I need it to work.

  348. OMG if I knew that there was no way on earth to contact a customer service rep about fraudulent activity on an account I never would have opened or ever used a google account. I called every customer service number on earth for Google and I cannot believe the lack of support there is out there for Google customers.
    This is horrible.

  349. I put the code to retrieve my gmail account and it still not letting me in asking when did I open the acct. years ago I don’t have the date.. this is badddddd

  350. My name is Emma Chen, I only asked for changing work time on Sunday morning from 11:00 to 11:30. I never asked for changing work time about from Monday to Friday of Baker’s Harness&Saddlery on Google map, why did the google map change the work time that from Monday to Friday? but not work time on Sunday morning?

    The owner was very mad at me. 

    what happened, could you kindly explain about this? 

    Thank you very much 

  351. I have press the option ‘ring the bell’ to locate my phone just for demo through my google account under ‘track your phone section’.Now the phone bell rings anytime without displaying any number.Pls help me to stop this irritating ringing of bell.

  352. I am sick and tired of getting 2-3 calls every week from a Google rep. trying to have me verify my Google account. Numerous times I have given the information and asked to be placed on a do not call list. Google is constantly using phone numbers from surrounding towns to mask these calls so I cannot recognize them. I now have contacted the FTC and filed a complaint. If this is happening to you I would like you to do the same. Google is on my never do business with list. It is sad that a company would do business like this and I am about ready to tie up one of our lines and put in an automated call machine and return the favor of Google getting tired of hearing me and disrupting my business.

  353. I have been trying for two weeks to recover my google account they keep sending me around in circles and I am getting nowhere.
    Someone called Lily said she is trying to help but it is hopeless

  354. I would like to see account verifications that have US phone numbers that are used as verifications be able to be verified on WhatsApp. especially when your in a foreign county. So that you can use the phone. Also make that remove that feature from the start up of the phone. Factory reset.

  355. Thank you so very much for all the help you gave me during the last 2 days. Really wonderful and I appreciate it.

  356. Hi dear , please i will like you to do something for me from your kind heart ..
    please you know im living with my sister here and things are not that ok for us at the moment ,
    we are shortage of food in the house , please before God i will like you to try and get to help
    us with some money like 100$ to get some food stuff’s in the house , and i promise i will never
    let you down or disappoint you , do this for me from your own kind heart… it from anna hinson on hangouts

  357. I am traveling . I cannot sign in to read my emails because I’m not at my home computer (read above)!!!!! To fix this problem you want to send me an email, that I can’t access( READ ABOVE) !!!!!!!!

  358. Sick and tired of ads in my email! Plus the ads are directly related to things I search, watch, click on, etc….STOP!!! Stop tracking people, stop interfering with my day!! I am going to cancel anything related to google…yes, this includes my husband’s phone! STOP STOP STOP

  359. I will tell you what I think, all right!

    I think that Goggles’ total lack of customer service is not only abehrent(against the church) but is entire without foresight, protocol and/or caring for the human soul. Hpw can you call yourself a business?All I want to do is update my file info and this should not be rocket-science. I hate Google.-

  360. If Google was a person I would hit them wit h my bag for being so mean! It is being made impossible for the average person to get anywhere with this system. I think is unconstitutional.

  361. What is Google some sort of gang-banging nightclub owner like the mafia in NY in the 1930’s? Where is the customer service rep on your phone line?

  362. Where does violence end? When the people rule the country? If the countries at the top hire too much justice how does your average bloke get along? It is impossible to cut through the red–tape of this technology yet schools and employers who reigned in by government mandate are instructed to use this technology. Can we just unplug and go back to a regular system?( Secretaries who type, land-line, Horse-messenger, Birds who deliver messages) It would d slow things down and ease up on fossil fuel use as well as de-stress our lifestyles! Who needs this stuff why not slow the pace? I cold certainly use to sit and sip a cuppa while waiting for my next contract to appear by horseman.

  363. Only a top techie can make this technology work consistently even when all of the techis touted as user friendly. Who is your user, baby?-

  364. “Absolute power corrupts absolutely” is famous quote from my now drug-ridden country where people are literally and liberally drowning their Google woes in beer and have now legalized marihuana to placate themselves. Now can we just have horses and carts? Small villages. Go suburbia! Can we please have no semi-industrial idealist from a U talk of urban sprawl when really people need to not go up( referring to skysbrapers)any longer. Who is the real estate guru who thought that little morsel up?(Skyscrapers…tiny piece of land with very much square footage…)

  365. Who wants a giant overseer? It;s like constantly having a babysitter. When do we get to grow up and finally be away from our parents. Shut up Google! And wheres my file update page!!!!

  366. Personally, I think that Google is undemocratic; even verging on, dare I say, Communist. Where is the customer service rep on your non -1 800 phone number. This iis such lousy customer service. My grandfather would roll over in his grave if he had to deal with such muckie-muck.

  367. Hi there I have a pixi 6″ phone and model number 9001x
    I have locked me self out of my account for this fone and it keeps saying need owners account details for this phone but when I type in my details its won’t let me init and says the same thing again on the screen


  369. I am getting a little tired of seeing all these liberal activists being put on the home page of Google!

    Would be nice to see someone like Winston Churchill or another conservative for a change!

  370. I have had this E-mail for a long time and now I cannot access it. The info that i get is that it has been changed. I have not changed it . The answer that I get is that it is not in your system. Why did it all of a sudden disappear and where did it go?

  371. been trying and trying to get back into my email account on google gmail but guess the people at google just do NOT care or they’d help,

    the email I put with this at bottom of this page is the one google is failing to let me back in for I tried everything as it is mine or did someone hack it or did google delete it or whatever happened, for I prove its me but they still are NOT letting me back in and it sucks,
    so if you sent me anything to this email only the scammers will see it now perhaps,


  372. Twice in the last two weeks, Google has denied me service because I moved from one internet source to another during my day from a coffeehouse to the gym. In one case, the signal emanated from Cupertino when I am usually in Los Angeles – I don’t control other people’s internet service. Also, I do not have a phone on which I can receive a security code. I don’t like phones and, although I have one, I rarely put money on it except for emergencies. It seems like embarrassingly bad service that Google cannot allow me into my account(s) unless I stay in one place or prove I am associated with a phone. Please develop security questions, or I am outta here.

  373. Desparate, Frustrated. Everytime I tried to access I have to change my password. I can no longer find my files.

  374. None of the phone numbers work, how do you get any customer service without having to pay another company to get any answers.

    My email is not receiving and replies from anyone so how can it be fixed?

  375. Thanks for gathering my information. I’m looking forward to hearing more interesting documents from you that will assist in my writing of this book. Thank You.

    • Thanks for your response, again. As noted, I’ve very interested in the rich material of African-American church songs etc.
      Sincerely, Angela M. Leonard

  376. Where is the ever-so-helpful Google? This now is Encryptus and I do not want it. Just because of the Russians we now have to suffer. I get 4 cents per typed 65-character line because of my job being offshored to foreign lands, yet we are expected to know every medical term, pharmaceutical, dosage, hospital name from coast to coast, and where commas are needed and where abbreviations are not, and know the rules of the English language, understand ESLs and make no mistakes. Google was the reference I depended on. Now it is what? Everyone is trying to screw with price gouging and it is killing us who just need to make a living.

  377. Please turn ON my account. It says I am signed out. I did NOT sign out. It has the wrong password and the wrong phone number yo send me a code. I need to change my phone number for a verification code. Plus, I have changed my password but it does NOT go through. # days of trying PLEASE help me.

  378. I might have to change my gmail email account because someone else have a summer like me with same name as mine ok?

  379. I might have to change my gmail account because some one else with same name as me have a similar email address ok?

  380. I have been unable to contact Google after trying to log in to my google account. I have forgotten my password and, using google’s prompts, received a google verification code by email. Using this google verification code, google rejects the code, so I am still unable to log in. What am I supposed to do given that I have used the verification code supplied by google in its email to me ? I cannot hear the garbled audio prompts and I have difficulty reading the screwed-up codes on the screen.

  381. I have been unable to contact Google after trying to log in to my google account. I have forgotten my password and, using google’s prompts, received a google verification code by email. Using this google verification code, google rejects the code, so I am still unable to log in. What am I supposed to do given that I have used the verification code supplied by google in its email to me ? I cannot hear the garbled audio prompts and I have difficulty reading the screwed-up codes on the screen. All part of the american obfuscation plot ?

  382. google wants more info from me, won’t let me access email because it does not recognize device. google already has more info on me than I want. I will not give more, I will put my gmail address in the box below, if I am not allowed to access it I will just not use it anymore

  383. You are deleting many good youtube sights that provide critical thinking on event and that matter. You thing this is dangerous for
    Society ? Yet, you support pornographer which undermine people in society. You certainly have agenda do t you

  384. I cannot get anyone to help me with my situation. the recovery phone number on my account is incorrect. I tried to edit it but it prompts me to a password that I don’t remember. There fore it than prompts me that it will text me a code unfortunately its the old non working number they keep texting the code to.
    How can I get this issue resolved?

  385. I can not get in touch with a person, some of us have disablilities and need to speak to a person this is horrid and shamfull. google SUCKS

  386. I called Google support. I was told they were busier then usual and the wait by be as long as one hour. I waited. After an hour, I received a message saying that they must have step away from the phone and to call again. Then the phone went dead. Very poor support.

  387. i am completley locked out of my gmail. my devices and everything. i somehow reset my password to my account or someone else did. i dont have access to the recovery email on file anymore, the phone number is an old one and i dont know why it did not update my number i thought i did but guess i did it wrong. there is a email theat is on the recovery i dont know. jer****** i dont remember exactly when i made my google account. it seems i am being systematically removed from my devices. they are resetting and i am not able to put in my google so i am not able to use them. there does not seem to be a way to get back in. it asks me to put in an email i have access to wich is my outlook. account with microsoft. i am dissapointed in the customer service that i am just not able to aquire anyway at all. but i guess you get what you pay for. can i please get some help?

  388. Your privacy will be protected by redirecting your search to search encrypt…This started appearing on google search. How do you delete the search encrypt???.
    I want to use my old google search

  389. I’d like to speak to a customer service representative. I tried to call the customer service number you have listed on your website, but it didn’t ring.

  390. Please stop calling my office. I receive multiple phone calls DAILY from google maps asking to speak with the business owner.


    Do not call 732-229-6000 – Pillar to Post Home Inspections

    Thank you

  391. I can seem to verify the “recaptha” since last week. Google Chrome is my default brower. I called my internet provider, Centurylink, and they could not help me. It was suggested that I change my browser to Internet Explorer by Centurylink. I need to be able to verify the “recaptha”. Please give me some directions.

  392. Google has been calling me repeatedly over the course of months with offers to “update” my business listing. I’ve told them “Leave me alone” as my business listing (Sandy Gun Works) has been removed from the internet and I no longer do business. My number is listed on the “Do not call” list, yet I keep getting these calls. If Google (or those contracted to Google for business purposes) don’t stop calling I will lodge a complaint with the FBI, the FCC, and the BBB against Google. And I probably could find a lawyer willing to press a harassment suite for millions. Do not call, don’t email, and leave me alone.

  393. You are a bunch of liberal liars. You are bias against conservatives. You say President Trump is lying about Google being biased, but that is the truth and you know it. It doesn’t matter how you try to influence the voters, Trump supporters are loyal, democrat voters leaving the democrat party by the droves, I was one of them. Thanks to people like you, it causes democrats to stop and ask themselves questions and after they learn the truth they make the decision to walk away from the democrat party. So, thank you for your good work in bringing more democrats like myself to the party of Trump. Keep up the good work, I must say

  394. Google is robbing me BLIND and I would like it to stop. I tried to set up a Domain called which I never used because I never don’t know how to set it up nor find it online. For almost 2 years google have been charging money from my Credit Card Company for something that does not exist.
    I would like google to REFUND in full , I tried reach them to explain but it’s quite difficult, I will contact the BBB about this if I cant solve this problem

  395. I know Google is huge and helps find info very rapidly but unfortunately your phone service sucks. I dialed the customer service number 5 times and it never rang, Then I called the main number got through only to be disconnected after waiting to talk to someone. It needs to be functional or shut it down until the automated system works.

  396. my account has wrong information on it. my e-mail is — phone# 706 593 2851 – also address and other things are wrong. right now i’m not receiving any mail. how can I correct all of this?

  397. I get so upset by your partisan news and it makes me more, and more determined to find a better website to browse, mail etc…Please do the American people justice and stop the partisan behaviour. Report the good and bad but not always the bad about whoever is the President. This will help to bring about a greater community in America and benefit us all.

  398. STAY OUT OF POLITICS! MIND YOU OWN BUSINESS AND STAY OUT OF POLITICS AND TRYING TO INFLUENCE PEOPLE ONE WAY OR ANOTHER. I have started to use duckduckgo as a search engine because they believe in privacy and do not use my information in nefarious ways. I am currently contemplating deleting my facebook. MM, Dallas, TX

  399. Hey, I’m going through a very difficult divorce and I had to change my email address. Can you guys delete my old email address which is Someone is secretly using my old email address to respond to my very important emails. My new email address is Please feel free to email me at my new address which the old email is deleted

  400. I cannot access my email through PC. It tells me to verify my recovery phone number. It provides a number ending with — — — -36 which is not mine. My number is +254728805552. Help. I think I have been hacked.

  401. bought phone thru Verizon they can not help me. trying to reset phone . says was reset but cant get back in because it doesn’t recognize me. I own the phone. please help me I still owe on this phone and it is useless to me. Verizon says that google has locked me out and they cant help

  402. Someone used my debit card to purchase G-Suite. I have been charged $81.00 for something I did not order. Can’t find a phone number to talk to anyone at Google to get a refund!! The phone numbers are either out of service or refer you to support on line. I can’t do what it asks because I did not buy the service so I don’t have the pertinent information. Pathetic customer service!!!

  403. You can’t even call to talk to Google if your having a security issue like I’m getting a text saying that a password was being blocked for a gmail account and I don’t have a clue of what this is about and I’ve never heard of this acct but I can’t even call Google about it since they want you to go to their support page which is No help at all so maybe I should close my Gmail all together.

  404. I accidentally ordered the same product twice. how do I correct the mistake. I need to delete one order. please cancel order #1000-100470-385103. thank you

  405. Google is not the be all of search engines. We have stopped using it and believe if more folks get away from these money grubbing turds they will feel much more free. NO MORE ADS!! NO MORE SENDING OUT PERSONAL INFO!! We are done after David Hogue’s vile comments OH YEAH GOOGLE F*** YOU TOO!!!!

  406. it is not letting me connect my email to my phone. it keeps asking for a pin and I even changed it on the computer and matched that to the phone. It continues to say wrong pin

  407. I cannot get into my gmail account, it has simply disappeared. I seriously thought baout leaving AOL but I always knew that if anything went wrong I could always contact them by phone and they would help me…not so with Google I have tried to contact someone for 3 weeks and nothing, I know there is mail there but cannot get to it

  408. I plugged my Android (Google) phone into my desk-top computer USB port to charge. Within minutes Google had removed all of the bookmarks I have been saving for years. I have tried all of the recommendations I could find on the internet for restoring my book marks – nothing worked.
    So wanted to contact Google by phone, unfortunately the numbers given online DON’T EVEN RING!!!
    Read an article where they said Google was best reached by mail – SNAIL MAIL!! Can’t imagine how easily I would get an answer to a letter!
    I am so utterly and maddeningly disappointed in the Google machine. They are NOT customer service oriented at all! And worst of all, I am still missing my cherished bookmarks.
    Also missing is my browsing history, as well as the ability to bookmark new pages. When typing in a web address, the autocomplete doesn’t work either. Google has become such a mega-enormous, over-arching, anonymous entity, it’s like individual customers no longer exist – and apparently Google feels they have the right to remove personal information from my private PC!! Where is the man behind the curtain???!!!

  409. Just want to say….shame on you folks for the ransom you are charging for us to watch (for me) Claws, Season 2. SHAME ON YOU!

  410. To Whom It May Concern,

    My name is Mark Carr with current Google Account.
    I think I’m being scammed by this Google member. Her email address is this….

    Will you please tell me her email sending country location. If it is here in the USA will you please tell me the city and state.

    Thank you very much,
    Mark Carr

  411. i have a gmail account I cant remember my password but the phone number I used is my cell phone its broken so I need help recovering my gmail account . other email on the account I cant remember so help.

  412. I need help, fixing a Google Assistant issue. She will not stop talking!!!!! I’m not asking her for any assistance aarrgghh! There does not seem to be a living person whom you can talk to at Google without a fee to Google for their own services. SIGH . . .. I am extremely disappointed. Based on the comments I have read before mines, it looks like I am not alone!!!! You know Google, right now, somewhere on this planet, someone is working on a service to replace you like all the other products and services. Just saying!!!!! Google’s “Customer Service” should rock, it doesn’t. Customers expect great service. . .. perhaps you should add that to your company “Goals and Mission Statement”. Thank you…..

  413. We got a Google phone number, paid for various advertisements using that number, and now it is not in service. HELP!!!!!!!!

  414. this terrible any google you can not gt a hold off they know about the roance mil tarty scams but yet they let them still on any way they are supposed to delete thier account once been reported no nude photod allowed. also they are not checking people and every web address must have a phone number 5 days a week from 8 to 5pm

  415. I have been locked out of my google account and it seems there is no way to correct it. I have tried to reach google with no avail
    I need there phone number

  416. Had $49.99 taken ouy my account. WHY? No one was authorized to take money out of my account from your company. This money better be replaced or my lawyer will be notified.

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