Contact Golfsmith Customer Service

Contacting Customer Service Center is an international retailer specializing in golf equipment, accessories and apparel. The company is based in the United States, but ships products throughout the world. If you need to connect with one of the Golfsmith experts, you can reach a live agent by phone, email traditional mail or through social media.

to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

Customers can contact the customer service department by calling Monday through Friday 8am to 8pm, CST. You can call the online order department Monday through Friday 7am to 8pm, CST.

  • Customer Service: 1-800-925-7709
  • Online Sales: 1-800-813-6897
  • Customer Service: 1-800-813-6897

Mailing Address

Customers can send your correspondence to the customer service department here:

Golfsmith 11000 North IH-35 Austin, Texas 78753

Official Website

Customers visiting have the opportunity to purchase golf clubs, shoes, apparel, GPS units, rangefinders, balls, bags, accessories as well as training materials. The website also offers gift ideas, custom items as well as clearance items. Customers also have the ability to sign up for email alerts and promotions. We suggest creating an account prior to making your first purchase. When you create an account, you have the opportunity to track purchases as well as send secure messages.

Social Media

Customers have the ability to connect with the customer service department through social media. You will notice the customer service department provides product details as well as offers promotional deals and contests to win free merchandise. You can also contact the customer service department. After you post a message, you will notice the customer service department attempts to reply to your concerns within two (2) hours.

Customer Service Email

When you need to send the customer service department an email, you will need to use the customer feedback form. After you enter your information and send your message, you will receive an automated message stating a live agent will reply to your concerns within 48 hours. We received a response to our concerns within 24 hours.

Our Experience

When you call the customer service department, you are presented with two options. If you need to reach the sales department, you will need to press one (1). If you need to reach the customer service department, press two (2). After making our selection, we heard an interesting statement. the messages stated the anticipated wait time was more than 15 minutes. This is not what we expected when we contacted the customer service department. Were you satisfied with the level of service? Take a moment to share your thoughts with us in the comment section.

1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)

Tell Us What You Think! Post Your Comment Below:

Your email address will not be published. Required fields are marked *