Contacting GNC Customer Service Center
GNC or General Nutrition Centers, is a vitamin and supplement store with both online and offline presence. Customers can order products online at special prices, learn more about Gold Card memberships and leave comments/reviews of products they’ve used.Click here to leave a comment about your customer service experience.
The fastest means of contacting the customer service department for GNC is by phone. Agents are available to answer product questions, check on an order or even place an order for your product by phone.
Phone Contact Numbers
The customer service department, including the GNC phone number, appears to be open 24 hours a day. There is no mention of shortened hours, but we expect reduced hours or no customer service support during holidays.
- Customer Service: 1-877-462-4700
GNCCustomer Service Department300 6th Ave. Pittsburgh, PA 15222
Purchase vitamins, order a Gold Card membership or review some of the products available in the multitude of supplement categories on the official GNC website at http://www.gnc.com. The site works as a storefront and a company website.
Customer Service Email
There is a customer service form on the GNC website located at http://www.gnc.com/helpdesk/index.jsp?display=store&subdisplay=contact&stillHaveQuestion=yes. The form is there for customers who’ve exhausted the FAQs section and still have questions about a product or service provided by GNC. We asked a question about one of the products using the form to see if the agents on the other side know anything about the products they’re selling. According to the message we received after sending the customer service form, an agent should send a response within two business days.
When you call the GNC phone number you can press 1 to locate a nearby GNC, 2 to place an online order, 3 to check on your order, 4 to check on a delivery order placed in store. There are no options for customer service and you cannot press 0 to bypass the system. We found no way around the four options, so we chose 2 to place an order. The other options requested information about our address or the order we’d placed. We waited on hold for 3:36 before an agent picked up. The agent said he was unable to offer customer service or product information. He could only take orders.