Contact Foot Locker Customer Service

Contacting Foot Locker Customer Service Center

Foot Locker is primarily a shoe store, but the company has grown into clothing, athletic accessories and more in recent years. You can find shoes from major brands like Adidas, Reebok and New Balance, but the company clearly has a strong Nike connection. You can find all the latest Nike styles from boots to Jordans at Foot Locker.

Customers can order shoes online or purchase from a retail Foot Locker. Many stores are located in major malls, but there are some standalone shops in retail shopping centers. Customer service typically involves defective shoes and product returns.

to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

The Foot Locker customer service team is available 24/7 to answer customer calls by phone.

  • Customer Service: 1-800-991-6815

This number is listed on the official website, but it can be used for customer service issues in the retail environment as well. If you live outside of the United States, you’ll need to use the international customer service phone number.

  • International Customer Service: 1-715-261-9588

Mailing Address

Customer service is available by mail, but the address is not listed on the official customer service page for Foot Locker. When we skipped over to the Privacy Policy, we were able to locate the mailing address for Foot Locker customer service.

Internet Customer, Inc. P.O. Box 8066111 South 1st Ave. Wausau, WI 584402-8066

Official Website

Simply navigate to http://www.footlocker.comfor information on the latest athletic shoe styles and exclusive Foot Locker apparel. For extreme discounts, check out the Clearance section of the site where prices are slashed on old and short stocked styles.

Listed on the official website are links to social media pages for the Foot Locker company. You can connect with Foot Locker customer service on Facebook for answers to simple customer service questions. If you have questions the social agents cannot answer they will often give you an idea of who to contact for help.

Customer Service Email

There is a contact form listed on the Foot Locker customer service page. The form is quite detailed, but the only required information is your email address, country, name, state and zip code. Sometimes we can also find a direct email address in the Privacy Policy and this time we were lucky. You can contact Foot Locker directly be addressing your email to

Our Experience

We pressed 0 as soon as the call to Foot Locker customer service was answered by the automated system. The call was immediately sent to an agent who picked up the call in less than 20 seconds. We asked the agent about a pair of sneakers listed for an incredible price on the Foot Locker website. The sneakers were only available in one size, so we wanted to know if there were any other sizes available or if the price was the same in retail stores. The agent said the listed size is the only available size and that local stores would not necessarily honor the Internet price listed.

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