Contact Finish Line Customer Service

Contact Finish Line Customer Service

Contacting Finish Line Customer Service Center

Finish Line is an athletic, clothing and accessories company that specializes in athletics. The company operates offline and online retail stores – so customers have access to all the currently available styles even if the styles are no longer available in a local store. When purchasing from the Finish Line online store you can choose to have the order shipped to your local store for pick-up.

to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

The Finish Line customer service team is available to answer questions about current styles, sizing and orders from 8 a.m. to 12 a.m. Monday to Friday, 8 a.m. to 10 p.m. Saturday and 10 a.m. to 8 p.m. Sunday EST. If you are calling about an order you placed online, have the order number ready so the customer service representative can access order details quickly.

  • Customer Service: 1-888-777-3949

Mailing Address

There is no customer service mailing address for Finish Line, but you can address your letter to the corporate office if you have a compliment or complaint for the company. Returns can be address to the online customer service return center. You may notice the two addresses are similar, but the attention line tells the mail carrier or sorting department where to deliver your letter or package.

Finish Line CorporateAttn: Customer Service3308 N. Mitthoeffer Rd. Indianapolis, IN 46235


Finish Line Returns3308 N. Mitthoeffer Rd. Indianapolis, IN 46235

Official Website

The online store and Finish Line customer service center is available online at You can shop, contact the service center, learn how to return a product or find out how to have your order delivered to a local store all from the official website. The FAQs section located at gives visitors answers to the most commonly asked questions.

Customer Service Email

Finish Line customer service is available by email, but they are also active on Twitter. Many companies offer Twitter as a customer service option, but Finish Line takes that offer one step further by publishing recent tweets on the customer service page.

Customer Service Email:

Customer Service Twitter: @FinishLineHelp

Our Experience

Getting through the Finish Line customer service line faster is the ultimate goal, so press 8 when the automated list of options starts to immediately transfer your call to a customer service agent. David answered our call in less than one minute. He walked through the available shoes in size 14 men’s basketball styles and offered to send our order to a local store. When we asked if multiple styles could be sent to the store so we could try them on before purchasing he said that was not an option.

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One comment on “Contact Finish Line Customer Service
  1. The line has been busy for 2 days. I know you have a new shoe coming but yall don’t do “Lessons Learned” in your department? Plus your drivers needs to wear body cameras because most of them are dishonest. I always have a bad experience with UPS. They claimed to have nocked on the door but didnt, leave notes in your door like they knocked, etc… Now I have a pair of $200 sneakers that can’t be located.

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