Contact Equifax Customer Service: Email, Phone Number & Fax

Contacting Equifax Customer Service Center

Equifax is one of the three major credit-reporting agencies. The company is one of the largest sources of commercial data as well as consumer data. For more than 100 years, customers and businesses have utilized the information to make decisions relating to credit. If you have a concern with your credit report or are a victim of identity theft, you should connect with the customer service department by phone, email, traditional mail or through social media.

Click here to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

Customer Service: 1-888-202-4025
Fraud Alert: 1-888-766-0008
Customer Service (Argentina): (011) 5352 1700
Customer Service (Chile): 600 3784329
Customer Service (Costa Rica): 506 2524 2525
Customer Service (El Salvador): 503 2507 3636
Customer Service (Honduras): 504 2239 7686
Customer Service (India): 1800 209 3247
Customer Service (Paraguay): 595 21 416 1702
Customer Service (Portugal): 21 030 26 33
Customer Service (Russia): +7 495 646 014 30
Customer Service (Spain): 902 126 000

Mailing Address

Equifax Credit Information Services, IncP.O. Box 740241Atlanta, GA 30374

Equifax Canada Co.Box 190 Jean Talon Station Montreal, Quebec H1S 2Z2

Equifax BrazilRua Teixeira da Silva 217, 8th floorSão Paulo, SP, Brazil

Equifax Credit Information Services Private Limited Office Number 2 Ground FloorLotus Estate, Madhusudan Mills Near Peninsula Corporate ParkShankar Rao Naram Path, Lower ParelMumbai – 400013 Maharashtra India

Official Website

Customers visiting the Equifax website http://www.equifax.com/home/en_us have the ability to choose between personal solutions and business solutions. There is information relating to credit and identity products, credit education services as well as credit reporting assistance. There is also information relating to connecting to the customer service department on the Customer Resource page.

Social Media

The Facebook page provided a viable outlet to connect with the customer service department. There were several conversations in which the customer service department addressed general questions. The average response time was approximately two (2) days.

Facebook: https://www.facebook.com/Equifax

Customer Service Email

You will need to sign into your existing account or sign up for membership in order to send a message to the customer service department.

Our Experience

There is no direct option to select to reach the customer service department. We selected six (6) attempting to reach the customer service department. This option is used for customers seeking information relating to their credit report. We waited in excess of 10 minutes prior to reaching a customer service agent. After the agent answered the call, we asked several questions relating to filing a dispute and the follow-up process. The agent explained the process and we ended the call. Although we received the answers we requested, the overall experience was not what we expected. We want to hear from customers just like you relating to your customer service experience. Take a few moments to comment below.