Contact Colorado Credit Union Customer Service

Contacting Colorado Credit Union Customer Service Center

Contacting Colorado Credit Union Customer Service Center

Colorado Credit Union is a financial institution servicing the needs of customers in Brighton, Denver and Little, Colorado. The National Credit Union Administration and the U.S. Government back the institution. Do you have a question or a concern? Reach out to the customer service department by phone, email, traditional mail or through social media.

to leave a comment about your customer service experience.

Contact Info:

Phone Contact Numbers

The customer service department is open Monday, Tuesday and Thursday 8am to 5pm, Wednesday 9am to 5pm and Friday 8am to 6pm, MST. Branch locations are open Monday, Tuesday, Thursday and Friday 7:30am to 6pm, Wednesday 9am to 6pm and Saturday 9am to noon, MST.

  • Customer Service: 1-800-828-2274
  • Fax: 1-303-978-2749
  • Lost/Stolen Cards: 1-800-264-5578
  • Littleton Office: 1-303-978-2274
  • Denver Office: 1-303-973-2197
  • Brighton Office: 1-303-659-6600

Mailing Address

Colorado Credit Union 8331 Continental Divide Rd. P.O. Box 270010 Littleton, CO 80127-0001

Or

Colorado Credit Union 717 17th St. P.O. Box 5108 Denver, CO 80217-5108

Or

Colorado Credit Union 562 N. 7th Ave. Brighton, CO 80601

Or

Colorado Credit Union P.O. Box 270010 – Littleton, CO 80127-0001

Official Website

Customers visiting the Colorado Credit Union website http://coloradocreditunion.com/ have the opportunity to create an account, sign into your existing account, as well as learn about the available products and services. The available services include traditional banking services as well as loans and mortgages. If you are interested in becoming a member of Colorado Credit Union, we recommend visiting the Customer Resource Center. This page explains the benefits of membership, becoming a business partner and provides financial planning tools.

Social Media

We posted a message on social media and received an answer to our concern within 30 minutes.

Customer Service Email

The Colorado Credit union allows customers to send messages to the customer service department over a secure server. The company recommends not sending account information in your message, although the message is secure. We sent a message to the customer service department asking about payment assistance programs for customers facing financial hardships. We received a response to our concern after 48 hours.

Our Experience

We reached out to the customer service department and had the pleasure of speaking with a live agent in less than 60 seconds. We did listen to the automated response system, but were able to bypass the system by pressing zero (0). After a short wait, we asked the representative about the benefits of membership, compared to other credit union in the local area. The agent went down a list and explained the pros and cons of Colorado Credit Union. Typically, when we ask a customer service agent to compare their company with another, they rarely provide cons. This stood out to us. The overall experience was better than expected. When you reached out to the customer service department, what was the outcome? We would love to hear from you. Take a moment to share your customer service experience with us in the comments.

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